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Removal instructions for Incognito Private Shield

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What is Incognito Private Shield?

The Malwarebytes research team has determined that Incognito Private Shield is a "privacy optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
This particular one has been
How do I know if I am infected with Incognito Private Shield?

This is how the main screen of the system optimizer looks:

main.png

You will find these icons in your taskbar, your startmenu, and on your desktop:

icons.png

and see this warning during install:

warning1.png

and these screens during "operations":

warning6.png

warning7.png

warning5.png

You may see this entry in your list of installed programs:

warning4.png

and these tasks in your list of Scheduled Tasks:

warning3.png

How did Incognito Private Shield get on my computer?

These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website.

How do I remove Incognito Private Shield?

Our program Malwarebytes can detect and remove this potentially unwanted application.

  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.

Is there anything else I need to do to get rid of Incognito Private Shield?

  • No, Malwarebytes removes Incognito Private Shield completely.
  • This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.

How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this system optimizer.

As you can see below the full version of Malwarebytes would have protected you against the Incognito Private Shield installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.
 

protection1.png


and we block access to their domain:
 

protection2.png


Technical details for experts

You may see these entries in FRST logs:
 

(Uniwebsal SRL -> Incognito Private Shield) C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe
HKCU\...\Run: [IncognitoPrivateShield] => C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe [6334872 2016-09-27] (Uniwebsal SRL -> Incognito Private Shield)
Task: {3ECBB255-7114-4104-8164-3D69C2EBC0A8} - System32\Tasks\IncognitoPrivateShield_Popup3 => C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe [6334872 2016-09-27] (Uniwebsal SRL -> Incognito Private Shield)
Task: {E5EBC09E-8C16-4CAC-9E4C-3646236593EF} - System32\Tasks\IncognitoPrivateShield_Master => C:\Program Files (x86)\Incognito Private Shield\InstAct.exe [35736 2016-09-27] (Uniwebsal SRL -> )
Task: {EC79EE5D-2331-4A67-A988-B3C1E4673DB0} - System32\Tasks\IncognitoPrivateShield_Popup => C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe [6334872 2016-09-27] (Uniwebsal SRL -> Incognito Private Shield)
C:\Windows\System32\Tasks\IncognitoPrivateShield_Popup3
C:\Users\{username}\AppData\Local\IncognitoPrivateShield
C:\Windows\System32\Tasks\IncognitoPrivateShield_Popup
C:\Windows\System32\Tasks\IncognitoPrivateShield_Master
C:\Users\{username}\Desktop\Incognito Private Shield.lnk
C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Incognito Private Shield
C:\Program Files (x86)\Incognito Private Shield
(Incognito Private Shield) C:\Users\{username}\Desktop\IncognitoPrivateShieldSetup.exe

Incognito Private Shield (HKLM-x32\...\Incognito Private Shield) (Version: 3.2.0 - Incognito Private Shield)

Alterations made by the installer:
 

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\Incognito Private Shield
       Adds the file Esent.Interop.dll"="8/29/2016 6:17 PM, 326656 bytes, A
       Adds the file IncognitoPrivateShield.exe"="9/27/2016 5:28 PM, 6334872 bytes, A
       Adds the file IncognitoPrivateShield.exe.config"="8/29/2016 6:17 PM, 231 bytes, A
       Adds the file IncognitoPrivateShield.vshost.exe"="9/27/2016 5:21 PM, 21656 bytes, A
       Adds the file IncognitoPrivateShield.vshost.exe.config"="8/29/2016 6:17 PM, 231 bytes, A
       Adds the file IncognitoPrivateShield.vshost.exe.manifest"="8/29/2016 6:17 PM, 3219 bytes, A
       Adds the file InstAct.exe"="9/27/2016 5:29 PM, 35736 bytes, A
       Adds the file InstAct.exe.config"="8/29/2016 6:17 PM, 232 bytes, A
       Adds the file Microsoft.Win32.TaskScheduler.dll"="8/29/2016 6:17 PM, 322560 bytes, A
       Adds the file Newtonsoft.Json.dll"="8/29/2016 6:17 PM, 494080 bytes, A
       Adds the file PrivacyEngine.dll"="9/27/2016 5:19 PM, 125952 bytes, A
       Adds the file PrivacyEngine.dll.config"="8/29/2016 6:17 PM, 229 bytes, A
       Adds the file schedc.exe"="9/27/2016 5:28 PM, 30104 bytes, A
       Adds the file schedc.exe.config"="8/29/2016 6:17 PM, 232 bytes, A
       Adds the file schedc10.exe"="9/27/2016 5:29 PM, 32664 bytes, A
       Adds the file schedc10.exe.config"="8/29/2016 6:17 PM, 232 bytes, A
       Adds the file Setup.dll"="9/27/2016 5:19 PM, 64000 bytes, A
       Adds the file Setup.dll.config"="8/29/2016 6:17 PM, 229 bytes, A
       Adds the file System.Data.SQLite.dll"="8/29/2016 6:17 PM, 1175552 bytes, A
       Adds the file TaskTools.exe"="9/27/2016 5:29 PM, 61848 bytes, A
       Adds the file TaskTools.exe.config"="8/29/2016 6:17 PM, 231 bytes, A
       Adds the file uninstall.exe"="9/27/2016 5:29 PM, 207592 bytes, A
       Adds the file updater.exe"="9/27/2016 5:28 PM, 460696 bytes, A
       Adds the file updater.ini"="5/29/2019 10:38 AM, 470 bytes, A
       Adds the file Util.dll"="9/27/2016 5:19 PM, 233984 bytes, A
    Adds the folder C:\Program Files (x86)\Incognito Private Shield\ar
       Adds the file IncognitoPrivateShield.resources.dll"="9/27/2016 5:20 PM, 37376 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\IncognitoPrivateShield
       Adds the file chcookies.txt"="5/29/2019 10:38 AM, 24072 bytes, A
       Adds the file cla"="5/29/2019 10:38 AM, 0 bytes, A
       Adds the file debug.log"="5/29/2019 10:38 AM, 918 bytes, A
       Adds the file ffcookies.txt"="5/29/2019 10:38 AM, 26120 bytes, A
       Adds the file iecookies.txt"="5/29/2019 10:38 AM, 1884 bytes, A
       Adds the file IncognitoPrivateShield.settings"="5/29/2019 10:39 AM, 1800 bytes, A
       Adds the file log.rtf"="5/29/2019 10:38 AM, 1317 bytes, A
       Adds the file lsttick"="5/29/2019 10:38 AM, 8 bytes, A
       Adds the file report.txt"="5/29/2019 10:39 AM, 92 bytes, A
       Adds the file wndstate.tmp"="5/29/2019 10:38 AM, 5 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Incognito Private Shield
       Adds the file Incognito Private Shield.lnk"="5/29/2019 10:38 AM, 1225 bytes, A
       Adds the file Uninstall Incognito Private Shield.lnk"="5/29/2019 10:38 AM, 942 bytes, A
    In the existing folder C:\Users\{username}\Desktop
       Adds the file Incognito Private Shield.lnk"="5/29/2019 10:38 AM, 1189 bytes, A
    In the existing folder C:\Windows\System32\Tasks
       Adds the file IncognitoPrivateShield_Master"="5/29/2019 10:38 AM, 3054 bytes, A
       Adds the file IncognitoPrivateShield_Popup"="5/29/2019 10:38 AM, 3540 bytes, A
       Adds the file IncognitoPrivateShield_Popup3"="5/29/2019 10:39 AM, 3806 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Incognito Private Shield]
       " "="REG_SZ", "C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe""
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Incognito Private Shield\Incognito Private Shield]
       "Path"="REG_SZ", "C:\Program Files (x86)\Incognito Private Shield"
       "Version"="REG_SZ", "3.2.0"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Incognito Private Shield]
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe"
       "DisplayName"="REG_SZ", "Incognito Private Shield"
       "DisplayVersion"="REG_SZ", "3.2.0"
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Incognito Private Shield"
       "QuietUninstallString"="REG_SZ", "C:\Program Files (x86)\Incognito Private Shield\uninstall.exe /S"
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\Incognito Private Shield\uninstall.exe"
    [HKEY_CURRENT_USER\Software\Incognito Private Shield\Incognito Private Shield]
       "Custom1"="REG_DWORD", 0
       "Custom2"="REG_DWORD", 0
       "ResName"="REG_SZ", "Regular"
    [HKEY_CURRENT_USER\Software\IncognitoPrivateShieldValidity]
       "Base"="REG_SZ", "Oracle CorporationBase Board0"
       "Bios"="REG_SZ", "innotek GmbHVirtualBox020061201000000.000000+000VBOX   - 1"
       "Cpu"="REG_SZ", "Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz2808"
       "Disk"="REG_SZ", "VBOX HARDDISK ATA Device(Standard disk drives)2064909821255"
       "lang"="REG_SZ", "en"
       "Reg"="REG_SZ", "EAAAADLDaWWqK06slDFKgs3w5CFiZdrC8agZ8/HIfKXg14MB"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
       "IncognitoPrivateShield"="REG_SZ", ""C:\Program Files (x86)\Incognito Private Shield\IncognitoPrivateShield.exe" minimized"

Malwarebytes log:
 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/29/19
Scan Time: 10:54 AM
Log File: 70b296f8-81ef-11e9-8c62-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.10812
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236202
Threats Detected: 15
Threats Quarantined: 15
Time Elapsed: 6 min, 32 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
Generic.Malware/Suspicious, C:\PROGRAM FILES (X86)\INCOGNITO PRIVATE SHIELD\INCOGNITOPRIVATESHIELD.EXE, Quarantined, [0], [392686],1.0.10812

Module: 1
Generic.Malware/Suspicious, C:\PROGRAM FILES (X86)\INCOGNITO PRIVATE SHIELD\INCOGNITOPRIVATESHIELD.EXE, Quarantined, [0], [392686],1.0.10812

Registry Key: 6
Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\IncognitoPrivateShield_Popup, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{EC79EE5D-2331-4A67-A988-B3C1E4673DB0}, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{EC79EE5D-2331-4A67-A988-B3C1E4673DB0}, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\IncognitoPrivateShield_Popup3, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{3ECBB255-7114-4104-8164-3D69C2EBC0A8}, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{3ECBB255-7114-4104-8164-3D69C2EBC0A8}, Quarantined, [0], [392686],1.0.10812

Registry Value: 1
Generic.Malware/Suspicious, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|IncognitoPrivateShield, Quarantined, [0], [392686],1.0.10812

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 6
Generic.Malware/Suspicious, C:\WINDOWS\SYSTEM32\TASKS\IncognitoPrivateShield_Popup, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, C:\WINDOWS\SYSTEM32\TASKS\IncognitoPrivateShield_Popup3, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, C:\USERS\{username}\Desktop\Incognito Private Shield.lnk, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, C:\PROGRAM FILES (X86)\INCOGNITO PRIVATE SHIELD\INCOGNITOPRIVATESHIELD.EXE, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, C:\PROGRAMDATA\MICROSOFT\WINDOWS DEFENDER\LOCALCOPY\{379980DC-DA27-49B1-9C77-5B822DD27943}-INCOGNITOPRIVATESHIELDSETUP.EXE, Quarantined, [0], [392686],1.0.10812
Generic.Malware/Suspicious, C:\USERS\{username}\DESKTOP\INCOGNITOPRIVATESHIELDSETUP.EXE, Quarantined, [0], [392686],1.0.10812

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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