Big Problem

[hogwartsjedi]

Hi Folks,

I've run MBAM before and have had great success with it. But now, it's not working for me. I've been hit with something, and I think it's something pretty big. I'm getting the Antivirus Pro 2010 bs, I can't open up task manager to close it--when I hit ctrlaltdel it gives me a "Application cannot be executed. File is infected. Please run your anti spyware software" or something to that extent.

So I try to run MBAM, which is completely updated. About ten seconds into the scan, it disappears. When I try to open it again, I get the following message:

"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access item."

Rawr. Insert frustrated screams and threats to throw the computer out the window >HERE<

Anyone have any suggestions? I'm desperate, but can't afford to take the computer in to get it fixed professionally!

Thanks

Shan

[Jacktivity]

Hello hogwartsjedi and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
   
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
  

[hogwartsjedi]

Hello hogwartsjedi and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
   
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
  

See, no offense, but this doesn't help any. I can't even run Malware. I ran the HijackThis and that too disappears like Malware does. I can't even open Notepad, because that too gives me the "Application cannot be executed. The file is infected. Please activate your antivirus software."

So now what?

[swagger]

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Please read the entire post. Thanks I hope you are able to get your computer cleaned!

[Jacktivity]

Please see the note in green.