WebWorkz Posted November 5, 2018 ID:1279476 Share Posted November 5, 2018 Website owner can not detect any trojan generating Malwarebytes notice. We operate a vBulletin forum at the url streetglide.com. Malwarebytes Premium 3.6.1 users are getting this notice when they go to the forum. “Website blocked due to Trojan” Steps taken: scanned the site (https://sitecheck.sucuri.net/results/streetglide.com ) - no malware detected scanned local pc’s and do NOT detect any malware or viruses. searched the web and can not find anything about this Outbound trojan blocked from the server the IP’s referenced with this notice. Turned off all ad serving on forum Still get the warning in Malwarebytes Premium 3.6.1, for all browsers. Can you suggest addtional steps? Malwarebyteswww.malwarebytes.com-Log Details-Protection Event Date: 11/5/18Protection Event Time: 1:04 PMLog File: 0b9aab48-e136-11e8-b37d-5cf9dd422659.json-Software Information-Version: 3.6.1.2711Components Version: 1.0.482Update Package Version: 1.0.7689License: Trial-System Information-OS: Windows 10 (Build 17134.345)CPU: x64File System: NTFSUser: System-Blocked Website Details-Malicious Website: 1, , Blocked, [-1], [-1],0.0.0-Website Data-Category: TrojanDomain: zymerget.bidIP Address: 95.216.176.192Port: [50526]Type: OutboundFile: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(end) Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted November 5, 2018 Staff ID:1279477 Share Posted November 5, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
WebWorkz Posted November 5, 2018 Author ID:1279480 Share Posted November 5, 2018 Warning does not appear on MAC OS computers . Link to post Share on other sites More sharing options...
Staff Solution Zynthesist Posted November 5, 2018 Staff Solution ID:1279483 Share Posted November 5, 2018 Hello, We have a block on zymerget[.]bid for Trojan Link to post Share on other sites More sharing options...
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