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Trying to get rid of some things, here's my log


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Been getting a lot of "AVSystemcare" pop ups, and DriveCleaner ones, and DVDExplorer ones, and I'm fed up of them. If anyone can help, I'll be most appreciative.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:45:46, on 20/08/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

c:\program files\mcafee.com\agent\mcdetect.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

c:\PROGRA~1\mcafee.com\vso\OasClnt.exe

c:\program files\mcafee.com\vso\mcvsshld.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

c:\program files\mcafee.com\agent\mcagent.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Creative\Mixer\CTSVolFE.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\stsystra.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\Program Files\NetWaiting\netWaiting.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Documents and Settings\Main\Desktop\Programs\DAEMON Tools\daemon.exe

C:\WINDOWS\system32\ctfmon.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

c:\program files\common files\installshield\updateservice\isuspm.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\Skype\Plugin Manager\SkypePM.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

c:\program files\mcafee.com\agent\mcupdate.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\WINDOWS\system32\divxsm.exe

C:\Program Files\RogueRemover FREE\RogueRemover.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe

O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup

O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe

O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [stormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti

O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Documents and Settings\Main\Desktop\Programs\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe

O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe

O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--

End of file - 12446 bytes

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Hi Coleberg and welcome to Malwarebytes.

Please set your system to show

all files; Click Start.

Open My Computer.

Select the Tools menu and click Folder Options.

Select the View Tab.

Under the Hidden files and folders heading select Show hidden files and folders.

Uncheck the Hide protected operating system files (recommended) option.

Click Yes to confirm.

Click OK.

Print or Copy these instructions to notepad and save to your Desktop as you will be offline with all browsers closed for this fix.

Download:

Use this URL to download the latest version (the file contains both English and French versions): You may have to right click and choose save as

http://siri.urz.free.fr/Fix/SmitfraudFix.exe

* Double-click SmitfraudFix.exe

* Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Clean:

* Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)

* Double-click SmitfraudFix.exe

* Select 2 and hit Enter to delete infect files.

* You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.

* The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.

* A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

* Optional:

o To restore Trusted and Restricted site zone, select 3 and hit Enter.

o You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.

Note:

process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

http://www.beyondlogic.org/consulting/proc...processutil.htm

Post the log from this before continuing the next portion of the fix, please.

If you haven't already, please get these programs, update and run a complete scan removing all items found.

Spybot Search & Destroy

AVG AntiSpyware

Then go here and run a scan PandaActive Scan

Post the logs from the Panda and AVG scans please, along with a log from HiJack This.

I will analyze the logs and give you further instructions. Be patient and persistent. These things can take time and many procedures.

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Followed your instructions.

This is the Smitfraudfix log:

SmitFraudFix v2.214

Scan done at 11:57:02.81, 21/08/2007

Run from C:\Documents and Settings\Main\Desktop\SmitfraudFix

OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT

The filesystem type is NTFS

Fix run in safe mode

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Oh, and here's a Panda scan report.

Incident Status Location

Spyware:Cookie/888 Not disinfected C:\Documents and Settings\Main\Cookies\main@888[3].txt

Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Main\Cookies\main@adopt.hbmediapro[2].txt

Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Main\Cookies\main@anm.co[1].txt

Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Main\Cookies\main@atwola[1].txt

Spyware:Cookie/Azjmp Not disinfected C:\Documents and Settings\Main\Cookies\main@azjmp[2].txt

Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Main\Cookies\main@bravenet[1].txt

Spyware:Cookie/Cassava Not disinfected C:\Documents and Settings\Main\Cookies\main@cassava[1].txt

Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Main\Cookies\main@ccbill[2].txt

Spyware:Cookie/Entrepreneur Not disinfected C:\Documents and Settings\Main\Cookies\main@entrepreneur[1].txt

Spyware:Cookie/GoStats Not disinfected C:\Documents and Settings\Main\Cookies\main@gostats[2].txt

Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Main\Cookies\main@go[1].txt

Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Main\Cookies\main@hc2.humanclick[2].txt

Spyware:Cookie/888 Not disinfected C:\Documents and Settings\Main\Cookies\main@int.sitestat[2].txt

Spyware:Cookie/Cassava Not disinfected C:\Documents and Settings\Main\Cookies\main@int.sitestat[3].txt

Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\Main\Cookies\main@webpower[2].txt

Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\Main\Cookies\main@www.systemdoctor[1].txt

Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Main\Cookies\main@www2.addfreestats[1].txt

Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Main\Cookies\main@www3.addfreestats[1].txt

Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Main\Cookies\main@xiti[1].txt

Potentially unwanted tool:Application/InternetGameBox Not disinfected C:\Documents and Settings\Main\Desktop\Programs\InternetGameBox_setup.exe

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Main\Desktop\SmitfraudFix\Process.exe

Potentially unwanted tool:Application/SuperFast Not disinfected C:\Documents and Settings\Main\Desktop\SmitfraudFix\restart.exe

Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe

Adware:Adware/NaviPromo Not disinfected C:\WINDOWS\system32\sswavxt.exe

Adware:Adware/NaviPromo Not disinfected C:\WINDOWS\Temp\NSIS_Install_IGB.exe

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OK now the culprit is exposed. We can destroy it. :P Please delete the SmitFraud fix before continuing.

Please download Navilog1 by IL-MAFIOSO:

http://perso.orange.fr/il.mafioso/Navifix/Navilog1.zip

* Double click on Navilog1 shortcut icon on your desktop to run it.

* Press E for English from the language Menu.

* Type 3 in the next Menu and press Enter.

* The tool will then advise you that it will restart your computer.

* Close all open windows and save personnal documents, if open, too.

* If your computer doesn't restart automatically, restart it manually.

* Choose your usual session.

* Wait for the *** Clean finished the ... *** message (It may take a reasonable amount of time)

* A new document will be produced.

* Please copy/paste the contents of this report in your next reply.

* Your desktop will now appear.

Note : In the event you lose your desktop, press CTRL+ALT+Delete and run Explorer.exe as a new task.

The report is also saved in the root directory, %SystemDrive%\cleannavi.txt.. (usually C:\cleannavi.txt)

You may also want to consider AVG's advice about this item:

Potentially unwanted tool:Application/InternetGameBox Not disinfected C:\Documents and Settings\Main\Desktop\Programs\InternetGameBox_setup.exe

It could very well be the root of this evil. After the NaviPromo tool runs please post a new HJT log and we will finish the clean up.

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You are an absolute star for all this, thanks! Here's the Navipromo cleannavi log:

Navipromo Removal version 2.0.9 started on 22/08/2007 at 0:02:23.29

Fix running from C:\Program Files\navilog1

Updated on 20.08.2007 at 22h30 by IL-MAFIOSO

Automatic removal

without Blacklight results

*** Search with GenericNaviSearch ***

!!! Possibility of legitims files in the result !!!

!!! To be always checked before manually deleting !!!

Files found deleted with backups :

C:\WINDOWS\System32\sswavxt.exe found !

Copy C:\WINDOWS\system32\sswavxt.exe done !

C:\WINDOWS\system32\sswavxt.exe deleted !

C:\WINDOWS\System32\sswavxt.dat found !

Copy C:\WINDOWS\system32\sswavxt.dat done !

C:\WINDOWS\system32\sswavxt.dat deleted !

C:\WINDOWS\System32\sswavxt_nav.dat found !

Copy C:\WINDOWS\system32\sswavxt_nav.dat done !

C:\WINDOWS\system32\sswavxt_nav.dat deleted !

C:\WINDOWS\System32\sswavxt_navps.dat found !

Copy C:\WINDOWS\system32\sswavxt_navps.dat done !

C:\WINDOWS\system32\sswavxt_navps.dat deleted !

C:\WINDOWS\prefetch\sswavxt*.pf found !

Copy C:\WINDOWS\prefetch\sswavxt*.pf done !

C:\WINDOWS\prefetch\sswavxt*.pf deleted !

No Suspicious File found !

*** Deleting folders in C:\WINDOWS ***

*** Deleting folders in C:\Program Files ***

*** Deleting folders in C:\Documents and Settings\All Users\Application Data ***

*** Deleting folders in C:\Documents and Settings\Main\Application Data ***

*** Deleting files ***

C:\WINDOWS\pack.epk deleted !

C:\WINDOWS\system32\nvs2.inf deleted !

*** Deleting temporary files ***

Cleanning C:\WINDOWS\Temp done !

Cleanning C:\Documents and Settings\Main\Local Settings\Temp done !

*** Complementary Search ***

(Search specifics files)

1)Search known files:

2)Searching and deleting Heuristics :

*

**

***

****

*****

C:\WINDOWS\System32\mddrjhfect_navtmp.dat found !

Copy C:\WINDOWS\system32\mddrjhfect_navtmp.dat done !

C:\WINDOWS\system32\mddrjhfect_navtmp.dat deleted !

******

*******

********

3)Certificates :

Egroup Certificate deleted !

*** Copy registry to Backupnavi folder ***

Backing up registry done !

*** Clean registry ***

Registry cleaned

*** Cleaning finished on 22/08/2007 at 0:06:48.07 ***

And the new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 00:11:41, on 22/08/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

c:\program files\mcafee.com\agent\mcdetect.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

c:\PROGRA~1\mcafee.com\vso\OasClnt.exe

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

c:\program files\mcafee.com\vso\mcvsshld.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\NOTEPAD.EXE

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Creative\Mixer\CTSVolFE.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\NetWaiting\netWaiting.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Messenger\msmsgs.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Documents and Settings\Main\Desktop\Programs\DAEMON Tools\daemon.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\Skype\Plugin Manager\SkypePM.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup

O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe

O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [stormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Documents and Settings\Main\Desktop\Programs\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe

O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe

O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--

End of file - 12803 bytes

Had already uninstalled internet game box, but have now deleted the setup as suggested. Thanks v much for this, what's my next step?

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That's fine, you should reboot also. I should have said that. Often after the reboot is when the stuff will rear it's ugly head again.

We need to now reset a clean System Restore point. If you don't and you need to use System Restore you will reinfect yourself. Go to Start>Control Panel>System. Click on the System Restore tab and put a check in Turn off System Restore. Then click OK.

Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many of these infections can be avoided with an added layer of prevention. All reccommended programs are free and easy on system resources. You should install them as part of your protection arsenol. Keep Spybot Search & Destroy and always immunize when you update. You will also need at least one other scanning program AVG is good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and antivirus are also essential. The Windows firewall in XP is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

RogueRemover

hpHosts

For an excellent list of reliable free firewalls and antivirus programs see here.

Since this issue is resolved I will close the topic. If you need further assistance PM me and I will reopen the thread.

The advice in this topic is for this system only. Applying to another system can result in utter ruination.

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