Jump to content

My Malwarebytes premium "switched" to Malwarebytes free?


Recommended Posts

I bought Malwarebytes Premium and appears it switched to Malwarebytes free version. The Real Time protection is off.  I run the "check for updates" every morning before going to work and every evening when I get off of work. I also run the recommended scan ( not the custom scan). I never leave my computer running when I am not using it.  I also suspect my wireless internet connection might be hacked/cracked. I avoid the usual sites that I have been told are havens for hackers/crackers. I have the License Key available if you need it. Please Help

Edited by SoldierWarrior777
forgot to mention how long ago I bought Malwarebytes Perium Product
Link to post
Share on other sites

Hi, man !

Have you tried to work with Malwarebytes Support Tool ?

http://downloads.malwarebytes.com/file/mbst

Try to check all boxes it asks. Select Advanced Options, click Gather Logs then attach the zip archive right here by clicking the Choose files option.

Next step is the cleaning of Malwarebytes product from your machine by clicking the Clean option..

Try these and let us know how things work.

Good luck !

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.