bobgregory Posted August 4, 2016 ID:1054527 Share Posted August 4, 2016 My Thunderbird email client and MWB 'open' on task bar (Windows 7) had always worked hasppily together. Suddenly having MWB in memory started blockingh the arrival of incoming emails in TB. The MWB help team were great - eventually cleared out MWB completely and re-installed. Thereafter all was well - originally a false positive apparently but a revised database update didn't cure. Link to post Share on other sites More sharing options...
Staff Zynthesist Posted August 4, 2016 Staff ID:1054535 Share Posted August 4, 2016 Can you please post your protection log. Link to post Share on other sites More sharing options...
bobgregory Posted August 4, 2016 Author ID:1054539 Share Posted August 4, 2016 Sent the protection logs dated 1.8.16 and 2.8.16 to Tom - he inspected and found nothing wrong. The error was only cleared after using your MWB_Clean utility and re-installing trial version which I then re-activated. All good now. Link to post Share on other sites More sharing options...
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