Windows 10 Malwarebytes install fails

[mgard]

Hello everyone,

 

I am looking for some help figuring out why my new clean Window 10 Pro install will not let me push out from the management console version 1.6.1.2897 a client install of Malwarebytes Endpoint Protection. The error message I get in the management console is "Install failed. Invalid procedure call or argument". I don't see anything in the Windows 10 event log. 

 

 

Thank you for any suggests,

 

Mike

[Rsullinger]

Hey Mike,

 

I think this may be due to .net framework 3.5 not being enabled. The management client uses .net framework 3.5 and by default windows 10 does not have that enabled. You just need to go into programs and features on the computer and enable it. I am attaching a screenshot to show what I mean. 

 

Let me know if that ends up not fixing it. We may need to create a case in our ticketing system if I need to grab more information from the computers.

 

Thank you,

 

Ron S

[mgard]

Thank you Ron, I'll give that a try right now. 

[mgard]

BINGO!!,

 

My other PC/laptops were upgraded from Windows 7 to 10 and they had .Netframe 3.5 installed. 

 

Thank you for responding so fast and resolving that one Ron.

 

Mike 

[Rsullinger]

Hey Mike,

 

No problem! Go ahead and let us know if you run into any other issues!

 

Thank you,

 

Ron S