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Removal instructions for Zombie Alert

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What is Zombie Alert?

 

The Malwarebytes research team has determined that Zombie Alert is adware. These adware applications display advertisements not originating from the sites you are browsing.

 

How do I know if my computer is affected by Zombie Alert?

You may see this entry in your list of installed programs:

 

warning4.png

and these warnings during install:

main.png

warning1.png

warning2.png

 

How did Zombie Alert get on my computer?

 

Adware applications use different methods for distributing themselves. More information about this one can be found on our blog.

 

How do I remove Zombie Alert?

 

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Zombie Alert?
  • No, Malwarebytes' Anti-Malware removes Zombie Alert completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

 

We hope our application and this guide have helped you eradicate this hijacker.  

 

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Zombie Alert adware. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

 

protection1.png

Technical details for experts

 

You will see these signs in a HijackThis log:

O23 - Service: ZombieAlert - Creative Island Media, LLC - C:\ProgramData\ZombieAlert\ZombieAlertService.exe
 

You may see these signs in FRST logs:

 (Creative Island Media, LLC) C:\ProgramData\ZombieAlert\ZombieAlertService.exe R2 ZombieAlert; C:\ProgramData\ZombieAlert\ZombieAlertService.exe [2320248 2015-07-30] (Creative Island Media, LLC) C:\Users\{username}\AppData\Local\ZombieAlert C:\ProgramData\ZombieAlertZombie Alert (HKLM-x32\...\ZombieAlert) (Version: 2.7.35 - Creative Island Media, LLC) <==== ATTENTION
 

 

Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\ProgramData\ZombieAlert       Adds the file app.dat"="30/07/2015 12:25, 764030 bytes, A       Adds the file data.dat"="30/07/2015 12:25, 2048 bytes, A       Adds the file info.dat"="30/07/2015 12:25, 64 bytes, A       Adds the file Uninstall.exe"="29/08/2014 14:40, 523128 bytes, A       Adds the file ZombieAlert.dll"="30/07/2015 12:25, 1186168 bytes, A       Adds the file ZombieAlert.exe"="30/07/2015 12:25, 50040 bytes, A       Adds the file ZombieAlert.exe.config"="30/07/2015 12:25, 190 bytes, A       Adds the file ZombieAlert.ico"="06/07/2013 02:44, 128626 bytes, A       Adds the file ZombieAlert64.dll"="30/07/2015 12:25, 1389944 bytes, A       Adds the file ZombieAlert64.exe"="30/07/2015 12:25, 50040 bytes, A       Adds the file ZombieAlert64.exe.config"="30/07/2015 12:25, 190 bytes, A       Adds the file ZombieAlertService.exe"="30/07/2015 12:25, 2320248 bytes, A       Adds the file ZombieAlertService.exe.config"="30/07/2015 12:25, 189 bytes, A    Adds the folder C:\Users\{username}\AppData\Local\ZombieAlertRegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}]       "ad"="REG_SZ", "zombiealertapp.com"       "id"="REG_SZ", "e58749264379489e84d7284633895dc8"       "ip"="REG_SZ", "333"       "ns"="REG_SZ", "ZMBA"       "p"="REG_SZ", "333"       "v"="REG_SZ", "2.7.35"       "vp"="REG_SZ", "2.7.35333"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}]       "(Default)"="REG_DWORD", 1       "v"="REG_DWORD", 1       "vs"="REG_SZ", "1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}]       "id"="REG_SZ", "e58749264379489e84d7284633895dc8"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}]       "ad"="REG_SZ", "zombiealertapp.com"       "id"="REG_SZ", "e58749264379489e84d7284633895dc8"       "ip"="REG_SZ", "333"       "ns"="REG_SZ", "ZMBA"       "p"="REG_SZ", "333"       "v"="REG_SZ", "2.7.35"       "vp"="REG_SZ", "2.7.35333"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{94784c2e-5c93-c9d3-7313-b5915db3d8ff}]       "id"="REG_SZ", "e58749264379489e84d7284633895dc8"       "p"="REG_SZ", "333"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}]       "(Default)"="REG_DWORD", 1       "v"="REG_DWORD", 1       "vs"="REG_SZ", "1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}]       "id"="REG_SZ", "e58749264379489e84d7284633895dc8"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{f85f2a22-e259-cedc-43cd-3aa2d4c9911e}]       "ik"="REG_SZ", "{a65ba9f7-acf9-e2ad-9d43-3a887a715164}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\ZombieAlertService_RASAPI32]       "ConsoleTracingMask"="REG_DWORD", -65536       "EnableConsoleTracing"="REG_DWORD", 0       "EnableFileTracing"="REG_DWORD", 0       "FileDirectory"="REG_EXPAND_SZ, "%windir%\tracing"       "FileTracingMask"="REG_DWORD", -65536       "MaxFileSize"="REG_DWORD", 1048576    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\ZombieAlertService_RASMANCS]       "ConsoleTracingMask"="REG_DWORD", -65536       "EnableConsoleTracing"="REG_DWORD", 0       "EnableFileTracing"="REG_DWORD", 0       "FileDirectory"="REG_EXPAND_SZ, "%windir%\tracing"       "FileTracingMask"="REG_DWORD", -65536       "MaxFileSize"="REG_DWORD", 1048576    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ZombieAlert]       "DisplayIcon"="REG_SZ", "C:\ProgramData\ZombieAlert\ZombieAlert.ico"       "DisplayName"="REG_SZ", "Zombie Alert"       "DisplayVersion"="REG_SZ", "2.7.35"       "EstimatedSize"="REG_DWORD", 3648       "HelpLink"="REG_SZ", "http://www.zombiealertapp.com/about.html"       "InstallDate"="REG_SZ", "20150730"       "Publisher"="REG_SZ", "Creative Island Media, LLC"       "UninstallString"="REG_SZ", "C:\ProgramData\ZombieAlert\uninstall.exe /kb=y /ic=0"    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ZombieAlert]       "DependOnService"="REG_MULTI_SZ, "Winmgmt CryptSvc "       "DisplayName"="REG_SZ", "ZombieAlert"       "ErrorControl"="REG_DWORD", 1       "FailureActions"="REG_BINARY, <.....................       "ImagePath"="REG_EXPAND_SZ, ""C:\ProgramData\ZombieAlert\ZombieAlertService.exe""       "ObjectName"="REG_SZ", "LocalSystem"       "Start"="REG_DWORD", 2       "Type"="REG_DWORD", 16       "WOW64"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\AppDataLow\Software\DynConIE]       "id"="REG_SZ", "e58749264379489e84d7284633895dc8"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 30/07/2015Scan Time: 12:36Logfile: mbamZombieAlert.txtAdministrator: YesVersion: 2.1.8.1057Malware Database: v2015.07.30.02Rootkit Database: v2015.07.29.02License: PremiumMalware Protection: DisabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 328220Time Elapsed: 4 min, 1 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 1PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlertService.exe, 3644, Delete-on-Reboot, [8565cf188cfeee48559b15188d749b65]Modules: 0(No malicious items detected)Registry Keys: 9PUP.Optional.ZombieAlert.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ZombieAlert, Quarantined, [8565cf188cfeee48559b15188d749b65], PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\CLASSES\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [22c84d9aa6e4cb6bc007028f30d2c23e], PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [22c84d9aa6e4cb6bc007028f30d2c23e], PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [22c84d9aa6e4cb6bc007028f30d2c23e], PUP.Optional.DynConIE.A, HKLM\SOFTWARE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [9753f7f0ec9ef046871e850c45bd7789], PUP.Optional.DynConIE.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [9753f7f0ec9ef046871e850c45bd7789], PUP.Optional.DynConIE.A, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [9753f7f0ec9ef046871e850c45bd7789], PUP.Optional.ZombieAlert.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\ZombieAlert, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.MultiIE.A, HKCU\SOFTWARE\APPDATALOW\SOFTWARE\DynConIE, Quarantined, [c42682653d4d0d29c7229be8f311f808], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert, Delete-on-Reboot, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\up, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\up\2.7.41, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], Files: 16PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlertService.exe, Delete-on-Reboot, [8565cf188cfeee48559b15188d749b65], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert.exe, Quarantined, [fded39ae8802c076c72955d8f40d2ad6], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert64.exe, Quarantined, [d5156483ccbeee48846cd954a85951af], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\up\2.7.41\update.exe, Quarantined, [a94171767f0bec4a1bd563ca8879649c], PUP.Optional.ZombieSearch.A, C:\Users\{username}\Downloads\Setup.exe, Quarantined, [fcee2dba474338fed242b18ef90714ec], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert.ico, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\app.dat, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\data.dat, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\info.dat, Delete-on-Reboot, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\Uninstall.exe, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert.dll, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert.exe.config, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert64.dll, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlert64.exe.config, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\ZombieAlertService.exe.config, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], PUP.Optional.ZombieAlert.A, C:\ProgramData\ZombieAlert\up\2.7.41\update.exe.config, Quarantined, [1ad0b6312862ba7c1d9651fa20e3e719], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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