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Removal instructions for Crazy Score

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Metallica

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What is Crazy Score?

The Malwarebytes research team has determined that Crazy Score is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by Crazy Score?

You may see this entry in your list of installed software:

warning4.png

and this warning during install:

main.png

and these browser add-ons:

warning1.png

warning2.png

How did Crazy Score get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Crazy Score?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Crazy Score?
  • No, Malwarebytes' Anti-Malware removes Crazy Score completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Crazy Score hijacker. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

O2 - BHO: Crazy Score - {382c64c2-a4ae-406c-9ade-4c12b09ed671} - C:\Program Files\Crazy Score\Extensions\382c64c2-a4ae-406c-9ade-4c12b09ed671.dll
Possible signs in FRST logs:

 BHO: Crazy Score -> {382c64c2-a4ae-406c-9ade-4c12b09ed671} -> C:\Program Files\Crazy Score\Extensions\382c64c2-a4ae-406c-9ade-4c12b09ed671.dll [2015-06-02] () FF Extension: Crazy Score - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\Extensions\firefox@www.crazyscore.net.xpi [2015-06-02] () C:\Program Files\Crazy ScoreCrazy Score (HKLM\...\Crazy Score) (Version: 2.0.5630.35431 - Crazy Score)
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files\Crazy Score       Adds the file 7za.exe"="5/30/2015 4:10 AM, 536064 bytes, A       Adds the file Uninstaller.exe"="6/2/2015 4:41 AM, 312768 bytes, A    Adds the folder C:\Program Files\Crazy Score\Extensions       Adds the file 382c64c2-a4ae-406c-9ade-4c12b09ed671.dll"="6/2/2015 6:58 AM, 145648 bytes, A       Adds the file firefox@www.crazyscore.net.xpi"="6/2/2015 6:58 AM, 6622 bytes, A    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions       Adds the file firefox@www.crazyscore.net.xpi"="6/2/2015 6:58 AM, 6622 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{382c64c2-a4ae-406c-9ade-4c12b09ed671}]       "(Default)"="REG_SZ", "Crazy Score"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{382c64c2-a4ae-406c-9ade-4c12b09ed671}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files\Crazy Score\Extensions\382c64c2-a4ae-406c-9ade-4c12b09ed671.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{382c64c2-a4ae-406c-9ade-4c12b09ed671}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{382c64c2-a4ae-406c-9ade-4c12b09ed671}\TypeLib]       "(Default)"="REG_SZ", "{95ed92d5-d356-4b01-9722-e68f6230ad2a}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{382c64c2-a4ae-406c-9ade-4c12b09ed671}\Version]       "(Default)"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B853E835-9F24-4F4B-B55C-E554D15CCCD2}]       "(Default)"="REG_SZ", "1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E104B9E4-01BA-4AAF-9957-6A525CC5451A}]       "(Default)"="REG_SZ", "82BDE357-63DD-486C-A6B4-2708B25B9748"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]       "(Default)"="REG_SZ", "6d48d09b-f55d-46c8-9436-2c5c3ae46a5e"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{86DCC1C4-6F8D-448B-94FD-1E559C5FF53D}]       "(Default)"="REG_SZ", "ICrazyScoreBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{86DCC1C4-6F8D-448B-94FD-1E559C5FF53D}\ProxyStubClsid]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{86DCC1C4-6F8D-448B-94FD-1E559C5FF53D}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{86DCC1C4-6F8D-448B-94FD-1E559C5FF53D}\TypeLib]       "(Default)"="REG_SZ", "{95ED92D5-D356-4B01-9722-E68F6230AD2A}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{95ED92D5-D356-4B01-9722-E68F6230AD2A}\1.0]       "(Default)"="REG_SZ", "CrazyScoreIEClientLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{95ED92D5-D356-4B01-9722-E68F6230AD2A}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files\Crazy Score\Extensions\382c64c2-a4ae-406c-9ade-4c12b09ed671.dll"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{95ED92D5-D356-4B01-9722-E68F6230AD2A}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{95ED92D5-D356-4B01-9722-E68F6230AD2A}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files\Crazy Score\Extensions"    [HKEY_LOCAL_MACHINE\SOFTWARE\CrazyScore]       "cg"="REG_SZ", "6d48d09b-f55d-46c8-9436-2c5c3ae46a5e"    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{382c64c2-a4ae-406c-9ade-4c12b09ed671}]       "(Default)"="REG_SZ", "Crazy Score"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Crazy Score]       "DisplayIcon"="REG_SZ", ""C:\Program Files\Crazy Score\uninstaller.exe""       "DisplayName"="REG_SZ", "Crazy Score"       "DisplayVersion"="REG_SZ", "2.0.5630.35431"       "EstimatedSize"="REG_DWORD", 977       "HelpLink"="REG_SZ", "mailto:support@crazyscore.net"       "InstallDate"="REG_SZ", "20150602"       "InstallLocation"="REG_SZ", "C:\Program Files\Crazy Score"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "Crazy Score"       "QuietUninstallString"="REG_SZ", ""C:\Program Files\Crazy Score\uninstaller.exe""       "UninstallString"="REG_SZ", ""C:\Program Files\Crazy Score\uninstaller.exe""       "URLInfoAbout"="REG_SZ", "http://www.crazyscore.net/support"       "URLUpdateInfo"="REG_SZ", "http://www.crazyscore.net"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 6/2/2015Scan Time: 8:25:19 AMLogfile: mbamCrazyScore.txtAdministrator: YesVersion: 2.01.6.1022Malware Database: v2015.06.02.01Rootkit Database: v2015.05.31.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 292526Time Elapsed: 4 min, 12 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 8PUP.Optional.CrazyScore.A, HKLM\SOFTWARE\CLASSES\CLSID\{382c64c2-a4ae-406c-9ade-4c12b09ed671}, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{95ed92d5-d356-4b01-9722-e68f6230ad2a}, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{86DCC1C4-6F8D-448B-94FD-1E559C5FF53D}, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{382C64C2-A4AE-406C-9ADE-4C12B09ED671}, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{382C64C2-A4AE-406C-9ADE-4C12B09ED671}, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{382C64C2-A4AE-406C-9ADE-4C12B09ED671}, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKLM\SOFTWARE\CLASSES\CLSID\{382C64C2-A4AE-406C-9ADE-4C12B09ED671}\INPROCSERVER32, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Crazy Score, Quarantined, [df0af9bc1e6cbf77a4e5c2abe71f59a7], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.CrazyScore.A, C:\Program Files\Crazy Score, Quarantined, [23c67b3a7e0c3cfad30a6180b44f25db], PUP.Optional.CrazyScore.A, C:\Program Files\Crazy Score\Extensions, Quarantined, [23c67b3a7e0c3cfad30a6180b44f25db], PUP.Optional.CrazyScore.A, C:\Users\{username}\AppData\Local\Temp\Crazy Score, Quarantined, [61881c997317aa8c29b59f426d96f010], Files: 6PUP.Optional.CrazyScore.A, C:\Program Files\Crazy Score\Extensions\382c64c2-a4ae-406c-9ade-4c12b09ed671.dll, Quarantined, [9b4e10a52e5cc96d8bfe4726b74f29d7], PUP.Optional.CrazyScore.A, C:\Users\{username}\Desktop\Crazy Score.exe, Quarantined, [e306f6bfe0aaea4c6a1fb4b9f4129769], PUP.Optional.CrazyScore.A, C:\Program Files\Crazy Score\Uninstaller.exe, Quarantined, [df0af9bc1e6cbf77a4e5c2abe71f59a7], PUP.Optional.CrazyScore.A, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\firefox@www.crazyscore.net.xpi, Quarantined, [c12809ac4941142247e397e832d3e020], PUP.Optional.CrazyScore.A, C:\Program Files\Crazy Score\7za.exe, Quarantined, [23c67b3a7e0c3cfad30a6180b44f25db], PUP.Optional.CrazyScore.A, C:\Program Files\Crazy Score\Extensions\firefox@www.crazyscore.net.xpi, Quarantined, [23c67b3a7e0c3cfad30a6180b44f25db], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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