Cannot start MBAM 2.0.4.1028 (update from Dec. 08)

[fred2stroke]

Impossible to start this evening MBAM updated on Dec. 08.

After the update i could perform a scan of my PC => no malware detected.

 

See attached prints (exerpts)

 

What have I to do?

 

Thanks in advance for your help.

 

Regards

 

fred2stroke

 

[daledoc1]

Hello and welcome back:

 

Let's start here:

• Please carefully follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

[fred2stroke]

Hi Spam Hunters,

Thanks a lot, your recommended solution worked well !

I have performed an Hyper Search, no malware found.

During installation German was selected but after installation I had English. I have successfully changed the language to German.

 

I had downloaded the Free version but, after installation I see everywhere Trial ?

What have I to do to change it in a Free one ?

 

Regards,

fred2stroke

[daledoc1]

Hi:
 
The installer is the same for the Free, Trial and Premium versions.
It is available for download HERE and HERE.
The Trial version of MBAM is enabled by default during the installation, unless the user opts out.

If you now have the Trial version and you want to revert to the Free version, there are 4 options, any of which will work:

• Allow the trial to expire in 14 days; OR
• Click the "End Trial" popup notification; OR
• Click the "End Free Trial" link in the GUI; OR
• Perform a clean reinstall, using the method described here: MBAM Clean Removal Process 2x - be sure to "opt out" (remove the check mark from) the Free trial, if it is offered again during the installation wizard.

Having said that, MBAM Premium is specifically designed to run alongside all of the major AVs, to provide complementary, layered protection against zero-hour and zero-day threats often missed by the AVs.
So, you ought to be able to run both your AV and MBAM Premium in real-time.
We can always help with that, if you need it.

ALSO, re: scan types:
The different types of scans were renamed in version 2, and it has caused a bit of confusion.

"Flash" is now "Hyper"
"Quick" is now "Threat"
"Full" is now "Custom"

Hyper scan is available only to PREMIUM & Trial users. It is not routinely needed or recommended -- if anything is found, a subsequent Threat scan will be needed anyway.
THREAT scan is the most important and most useful scan -- it is the one that ought be run on a regular basis (daily is the default setting now in 2.0).
Custom depends on what drives, folders and files are selected -- routine use of a "full" system scan is neither necessary nor recommended, as it's a task better suited to your antivirus.

 
 
I hope this helps,

[fred2stroke]

Hi Spam Hunters,

OK, the Free vbersion is shown now.

Thanks

I had stopped the trial version refering to an other post (Freeware or Trialware from Dec. 07).

Regards

fred2stroke

[daledoc1]

Great!

I'm glad you got it sorted out.

 

Thanks for letting us know.

 

Cheers,