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Ransomware infection


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Hello,

 

My PC got recently infected by ransomware somehow

 

I restarted my PC, turned it on in safe mode and ran anti-virus and malwarebytes yet was  unable to find the source of infection

Then I tried to instal SpyHunter but was unable to do so for some error

 

Anyone who could help please? I m Windows 8 user

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Hello and welcome back:

 

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the preliminary steps to expedite the process.
A malware analyst will guide you through the cleanup process.

Thanks,

 

 

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