Hydriegon Posted January 13, 2014 ID:777579 Share Posted January 13, 2014 Hi everyone, I'm having trouble uninstalling an extension by the name of "Start Savin". I've tried several programs such as Malwarebytes and ADWremover but none has helped remove. I've uninstalled Google Chrome at least four times trying to get rid of all my data but the extension is still there. I've read many articles and forum threads about situations similar to mine and tried their possible solutions but none has helped. Some of the symptoms of the "Start Savin" extension are sketchy and inappropriate advertisements on various websites such as Wikipedia, Answers.yahoo, or Youtube; texts becoming clickable that lead to a website; and popups when opening a new tab. Lastly, there isn't any trash can icon to the right of the extension and I can't deselect the checkbox. It also says "installed by a enterprise policy." Picture of my problem: http://i.imgur.com/0lQlZzn.png Link to post Share on other sites More sharing options...
Maniac Posted January 13, 2014 ID:777641 Share Posted January 13, 2014 Hello Hydriegon and ! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Please follow the instructions here and then post your log files in a new reply in this thread: http://forums.malwarebytes.org/index.php?showtopic=9573 Link to post Share on other sites More sharing options...
Staff gringo_pr Posted January 21, 2014 Staff ID:780977 Share Posted January 21, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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