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help, slow laptop

drwizzz

By drwizzz
in Resolved Malware Removal Logs

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drwizzz

drwizzz

Posted
Posted

Please help! Laptop takes awhile to boot up. Kaspersky scan says I have maleware, Malewarebytes says otherwise. also having trouble with internet connect...it has become intermittent. not sure if that's related.

 

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.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/24/2007 4:17:53 PM
System Uptime: 1/8/2014 3:45:25 PM (15 hours ago)
.
Motherboard: Sony Corporation |  | VAIO
Processor: Intel® Core2 CPU         T5500  @ 1.66GHz | N/A | 1662/167mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 105 GiB total, 6.503 GiB free.
D: is Removable
E: is FIXED (NTFS) - 298 GiB total, 188.632 GiB free.
F: is CDROM ()
H: is FIXED (NTFS) - 2048 GiB total, 1483.083 GiB free.
I: is FIXED (NTFS) - 1863 GiB total, 795.715 GiB free.
J: is FIXED (NTFS) - 2048 GiB total, 2047.729 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
==== System Restore Points ===================
.
RP335: 10/12/2013 10:19:19 AM - System Checkpoint
RP336: 10/13/2013 3:36:58 PM - AA11
RP337: 10/13/2013 4:05:41 PM - Removed VZAccess Manager for RIM.
RP338: 10/14/2013 9:32:12 PM - System Checkpoint
RP339: 10/15/2013 10:19:41 PM - System Checkpoint
RP340: 10/17/2013 12:34:57 AM - System Checkpoint
RP341: 10/22/2013 1:38:37 PM - System Checkpoint
RP342: 10/24/2013 12:51:27 PM - System Checkpoint
RP343: 10/27/2013 5:35:49 PM - System Checkpoint
RP344: 10/29/2013 8:00:26 AM - System Checkpoint
RP345: 10/30/2013 10:29:26 AM - System Checkpoint
RP346: 10/31/2013 12:36:36 PM - System Checkpoint
RP347: 11/3/2013 6:57:40 PM - System Checkpoint
RP348: 11/4/2013 5:11:05 PM - AA11
RP349: 11/5/2013 10:11:35 PM - System Checkpoint
RP350: 11/7/2013 10:46:42 AM - System Checkpoint
RP351: 11/9/2013 1:22:54 PM - Installed Java 7 Update 45
RP352: 11/10/2013 1:28:04 PM - Installed Windows XP winusb0100.
RP353: 11/10/2013 1:29:08 PM - Installed Windows XP winusb0100.
RP354: 11/10/2013 1:29:19 PM - Installed Samsung Kies3
RP355: 11/10/2013 1:41:35 PM - Removed Samsung Kies
RP356: 11/11/2013 9:11:37 PM - System Checkpoint
RP357: 11/13/2013 10:28:48 AM - System Checkpoint
RP358: 11/14/2013 10:45:53 AM - System Checkpoint
RP359: 11/17/2013 12:56:03 PM - System Checkpoint
RP360: 11/19/2013 10:18:26 AM - System Checkpoint
RP361: 11/20/2013 11:07:43 AM - System Checkpoint
RP362: 11/21/2013 6:59:14 PM - System Checkpoint
RP363: 11/22/2013 10:29:04 PM - System Checkpoint
RP364: 11/24/2013 9:38:22 AM - System Checkpoint
RP365: 11/25/2013 7:23:31 PM - System Checkpoint
RP366: 11/26/2013 11:27:54 PM - System Checkpoint
RP367: 11/28/2013 5:11:59 AM - System Checkpoint
RP368: 11/28/2013 8:36:17 AM - Removed VirtualDJ Home FREE
RP369: 11/29/2013 4:28:19 PM - System Checkpoint
RP370: 11/30/2013 8:05:57 PM - System Checkpoint
RP371: 12/1/2013 9:48:45 PM - System Checkpoint
RP372: 12/3/2013 1:59:17 AM - System Checkpoint
RP373: 12/4/2013 10:34:48 AM - System Checkpoint
RP374: 12/5/2013 6:11:31 PM - System Checkpoint
RP375: 12/6/2013 10:09:55 PM - System Checkpoint
RP376: 12/8/2013 8:39:02 AM - System Checkpoint
RP377: 12/9/2013 10:09:34 AM - System Checkpoint
RP378: 12/9/2013 8:39:08 PM - Installed Drobo Dashboard.
RP379: 12/10/2013 11:35:24 PM - Removed Drobo Dashboard.
RP380: 12/10/2013 11:45:29 PM - Installed Drobo Dashboard.
RP381: 12/11/2013 12:03:12 AM - Installed Drobo Dashboard.
RP382: 12/12/2013 12:07:14 AM - System Checkpoint
RP383: 12/13/2013 1:25:17 AM - System Checkpoint
RP384: 12/14/2013 5:02:01 PM - System Checkpoint
RP385: 12/15/2013 9:41:59 PM - System Checkpoint
RP386: 12/16/2013 10:39:33 PM - System Checkpoint
RP387: 12/18/2013 7:14:01 PM - System Checkpoint
RP388: 12/19/2013 11:16:47 PM - System Checkpoint
RP389: 12/22/2013 4:54:39 PM - System Checkpoint
RP390: 12/23/2013 10:32:47 PM - System Checkpoint
RP391: 12/24/2013 9:57:45 AM - Removed TweetDeck
RP392: 12/25/2013 2:20:12 PM - System Checkpoint
RP393: 12/26/2013 4:34:43 PM - System Checkpoint
RP394: 12/28/2013 4:54:51 AM - System Checkpoint
RP395: 12/29/2013 12:52:40 PM - System Checkpoint
RP396: 12/30/2013 1:35:05 PM - System Checkpoint
RP397: 12/31/2013 6:40:29 PM - System Checkpoint
RP398: 1/1/2014 9:44:57 PM - System Checkpoint
RP399: 1/3/2014 12:11:20 AM - System Checkpoint
RP400: 1/5/2014 7:41:16 PM - System Checkpoint
RP401: 1/6/2014 9:15:46 PM - System Checkpoint
RP402: 1/8/2014 9:00:23 AM - System Checkpoint
RP403: 1/8/2014 10:49:07 AM - Installed Kaspersky Security Scan.
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Common File Installer
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Photoshop Elements 3.0
Adobe Premiere Elements 11
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0 Templates
Adobe Premiere Elements Updater 3.0.2
Adobe Reader XI (11.0.05)
Adobe Shockwave Player 11.5
Adobe SVG Viewer 3.0
AIM 7
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Spyware Protection
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.3.14 (Unicode)
Bewitched (remove only)
BlackBerry Desktop Software 6.0.2
Bonjour
Click to DVD 2.0.03 Menu Data
Click to DVD 2.5.30
Click to DVD Tutorial
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.7
DISCover
DivX Setup
Download Updater (AOL LLC)
Drobo Dashboard
Dropbox
DVgate Plus
Elements 11 Organizer
Enterasys NAC Assessment Agent
FastStone Image Viewer 4.6
Freemake Video Converter version 3.2.1
FreeScreenSharing
Google Chrome
Google Earth Plug-in
Google Update Helper
GoToMeeting 6.0.0.1259
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Image Converter 2 Plus
ImageStation
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
InterVideo WinDVD for VAIO
ISScript
iTunes
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Japanese Fonts Support For Adobe Reader 9
Java 7 Update 45
Java Auto Updater
Java 6 Update 20
Java SE Runtime Environment 6 Update 1
JEOPARDY! (remove only)
Kaspersky Security Scan
LAME v3.99.3 (for Windows)
LAN Setting Utility
LiveUpdate 3.0 (Symantec Corporation)
M86Security Secure Browsing
Macromedia Flash Player 8
Macromedia Flash Player 8 Plugin
Malwarebytes Anti-Malware version 1.75.0.1300
McGraw-Hill EZ Test Desktop
mCore
mDriver
Memory Stick Formatter
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.0 Hotfix (KB2656378)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Premium
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft WinUsb 1.0
Microsoft Works
mMHouse
Moyea FLV Downloader version 1.15.0.15
Moyea FLV Importer for Adobe Premiere Pro version 1.0.0.8
Moyea FLV Player version 1.5.2.7
Moyea FLV to Video Converter Pro version 1.29.1.6
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
Mozilla Thunderbird 24.2.0 (x86 en-US)
mPfMgr
mProSafe
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
mWlsSafe
mXML
MyFreeCodec
Napster
Napster Burn Engine
NTREGOPT 1.1j
Octoshape add-in for Adobe Flash Player
Office 2003 Trial Assistant
OpenMG AAC Add-on Module 1.0.00
OpenMG Limited Patch 4.5-06-05-12-01
OpenMG Metadata Extractor for Windows Media Player
OpenMG Secure Module 4.5.01
Opera 10.63
OSS MP3-WAV Converter version 5.0.0.0
PDF reDirect (remove only)
PRE11 STI Installer
Quicken 2006
QuickTime
RCSProducts V12
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Roxio DigitalMedia Audio
Roxio DigitalMedia Copy
Roxio DigitalMedia Data
SafeConnect
Samsung Kies3
Samsung Story Album Viewer
SAMSUNG USB Driver for Mobile Phones
Search Enhancement by AOL Search
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Setting Utility Series
Soft Data Fax Modem with SmartCP
Sonic Encoders
SonicStage 4.0
Sony Certificate PCH
Sony MP4 Shared Library
Sony Utilities DLL
Sony Video Shared Library
Symantec AntiVirus
Symantec KB-DocID:2003093015493306
The Da Vinci Code (remove only)
TweetDeck
Ultr@VNC Release 1.0.0 RC 18 - Win32
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2718704)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VAIO Backup Utility
VAIO Breeze Wallpaper
VAIO Central
VAIO Entertainment Platform
VAIO Event Service
VAIO Hardware Diagnostics
VAIO Light Flo Wallpaper
VAIO Media 5.0
VAIO Media AC3 Decoder 1.0
VAIO Media Integrated Server 5.0
VAIO Media Redistribution 5.0
VAIO Media Registration Tool 5.0
VAIO Media Tutorial
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Cozy Screen SD Wide Contents
VAIO Power Management
VAIO Registration
VAIO Security Center
VAIO Support Central
VAIO Update 2
VAIO Wireless LAN Setup Utility
VAIOSurveySA
VC80CRTRedist - 8.0.50727.6195
VirtualDJ Home FREE
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 2.1.2
VPN Client
WebFldrs XP
Wheel of Fortune (remove only)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix [see KB886612 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Wireless Switch Setting Utility
.
==== Event Viewer Messages From Past Week ========
.
1/8/2014 6:05:46 PM, error: yukonwxp [101]  - Driver has encountered an internal error
1/8/2014 3:52:33 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
1/8/2014 3:52:33 PM, error: Service Control Manager [7000]  - The iPod Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/8/2014 3:52:31 PM, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
1/7/2014 6:37:56 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  Lbd
1/7/2014 6:37:51 AM, error: Service Control Manager [7003]  - The @%SystemRoot%\system32\iphlpsvc.dll,-200 service depends on the following nonexistent service: nsi
1/7/2014 6:37:51 AM, error: Service Control Manager [7000]  - The Automatic Updates service failed to start due to the following error:  %%1290
1/7/2014 6:37:51 AM, error: Service Control Manager [7000]  - The @%SystemRoot%\system32\tcpipcfg.dll,-50004 service failed to start due to the following error:  The system cannot find the file specified.
1/7/2014 6:37:16 AM, error: NetBT [4319]  - A duplicate name has been detected on the TCP network.  The IP address of the machine that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state.
1/5/2014 9:00:45 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Apple Mobile Device service to connect.
1/5/2014 9:00:45 PM, error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/3/2014 9:15:32 PM, error: atapi [9]  - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
1/3/2014 7:08:28 PM, error: DCOM [10005]  - DCOM got error "%1290" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
.
==== End Of File ===========================
 
DDS
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2
Run by Butch at 6:51:57 on 2014-01-09
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.664 [GMT -5:00]
.
AV: Symantec AntiVirus Corporate Edition *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ================
.
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\1174708395\ee\AOLSoftware.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Drobo\Drobo Dashboard\DDAssist.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Drobo\Drobo Dashboard\DroboDashboard.exe
C:\Program Files\Drobo\Drobo Dashboard\Support\DDService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\safeconnect\Uninstall.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\SafeConnect\scClient.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Butch\Application Data\Dropbox\bin\Dropbox.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: AOLSearchHook Class: {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - c:\program files\aol\aol search enhancement\AOLSearch.dll
uURLSearchHooks: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - <orphaned>
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AOLSearchHook Class: {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - c:\program files\aol\aol search enhancement\AOLSearch.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: SecureBrowsing bho: {7632ABCA-B104-4fbc-9C70-419C4147061B} - c:\program files\m86security secure browsing\SecureBrowsing.dll
BHO: AOL Toolbar Launcher: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - c:\program files\aol\aol toolbar 3.0\aoltb.dll
BHO: Catcher Class: {ADECBED6-0366-4377-A739-E69DFBA04663} - c:\program files\moyea\flv downloader\MoyeaCth.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 3.0\aoltb.dll
TB: M86 Security Secure Browsing: {B99F805C-F0B1-48EA-8C8B-753BFCBED913} - c:\program files\m86security secure browsing\SecureBrowsing.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 3.0\aoltb.dll
TB: M86 Security Secure Browsing: {B99F805C-F0B1-48EA-8C8B-753BFCBED913} - c:\program files\m86security secure browsing\SecureBrowsing.dll
uRun: [Google Update] "c:\documents and settings\butch\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [DDAssist] c:\program files\drobo\drobo dashboard\DDAssist.exe
uRun: [CAHeadless] c:\program files\adobe\elements 11 organizer\caheadless\ElementsAutoAnalyzer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [KSS] "c:\program files\kaspersky lab\kaspersky security scan 2.0\kss.exe" /autorun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ssAAD.exe] c:\progra~1\sony\sonics~1\SsAAD.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [VAIO Update 2] "c:\program files\sony\vaio update 2\VAIOUpdt.exe" /Stationary
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe"  -osboot
mRun: [switcher.exe] c:\program files\sony\wireless switch setting utility\Switcher.exe
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [sonyPowerCfg] "c:\program files\sony\vaio power management\SPMgr.exe"
mRun: [skyTel] SkyTel.EXE
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [iSBMgr.exe] c:\program files\sony\isb utility\ISBMgr.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HostManager] c:\program files\common files\aol\1174708395\ee\AOLSoftware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [AOL Spyware Protection] "c:\progra~1\common~1\aol\aolspy~1\AOLSP Scheduler.exe"
StartupFolder: c:\docume~1\butch\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\butch\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\drobod~1.lnk - c:\program files\drobo\drobo dashboard\DroboDashboard.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nacass~1.lnk - c:\program files\enterasys networks\nac agent\NacAgent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\safeco~1.lnk - c:\program files\safeconnect\scClient.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:149
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Transfer by Image Converter 2 Plus - c:\program files\sony\image converter 2\menu.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 3.0\aoltb.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{8698E6B8-1507-443B-A72A-1A9AA8F90825} : DHCPNameServer = 192.168.1.1
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\butch\application data\mozilla\firefox\profiles\gi2b1a6z.default\
FF - prefs.js: browser.search.selectedEngine - SecureSearch
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\butch\local settings\application data\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect64.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_170.dll
FF - ExtSQL: !HIDDEN! 2009-09-16 12:04; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files\adobe\elements 11 organizer\PhotoshopElementsFileAgent.exe [2012-9-17 171600]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-24 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-24 169632]
R2 DDService;Drobo Dashboard Service;c:\program files\drobo\drobo dashboard\support\DDService.exe [2011-4-15 749568]
R2 KSS;Kaspersky Security Scan Service;c:\program files\kaspersky lab\kaspersky security scan 2.0\kss.exe [2012-12-7 202328]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-6-15 1805552]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-10 106656]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20130705.002\naveng.sys [2013-7-5 93272]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20130705.002\navex15.sys [2013-7-5 1611992]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2006-8-10 226304]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 tdx;@%SystemRoot%\system32\tcpipcfg.dll,-50004;c:\windows\system32\drivers\tdx.sys --> c:\windows\system32\drivers\tdx.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 iphlpsvc;@%SystemRoot%\system32\iphlpsvc.dll,-200;c:\windows\system32\svchost.exe -k NetSvcs [2006-8-10 14336]
S2 SCManager;SafeConnect Manager;c:\program files\safeconnect\scmanager.sys servicestart --> c:\program files\safeconnect\scManager.sys servicestart [?]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2013-11-10 84248]
S3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys --> c:\windows\system32\drivers\dgderdrv.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-6-15 115952]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2013-11-10 182680]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-3-23 1120960]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-3-26 280344]
S3 WinDefend;Windows Defender;c:\windows\system32\svchost.exe -k secsvcs [2006-8-10 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
ShellExec: pi11.exe: Open="c:\program files\microsoft digital image 2006\pi.exe" "%1"
.
=============== Created Last 30 ================
.
2014-01-08 15:49:08 -------- d-----w- c:\program files\Kaspersky Lab
2014-01-08 15:49:08 -------- d-----w- c:\documents and settings\all users\application data\Kaspersky Lab
2013-12-11 12:52:57 -------- d-----w- c:\documents and settings\butch\local settings\application data\Drobo Dashboard
2013-12-11 04:45:49 -------- d-----w- c:\documents and settings\all users\application data\Drobo Dashboard
2013-12-11 04:45:30 -------- d-----w- c:\program files\Drobo
2013-12-11 04:45:30 -------- d-----w- c:\documents and settings\butch\application data\Drobo
.
==================== Find3M  ====================
.
2013-12-11 16:24:46 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-11 16:24:46 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
.
============= FINISH:  6:53:59.82 ===============
 
 
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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello drwizzz

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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drwizzz

drwizzz

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Gringo,

 

Thank you for responding to my post and thanks for your help.

 

The laptop is running a bit better. The boot sequence is still a bit long but once booted up programs seem to open up quickly.

 

Here are the two logs you requested.

 

 

# AdwCleaner v3.017 - Report created 18/01/2014 at 15:56:48
# Updated 12/01/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Butch - CCRSYR04MBC
# Running from : C:\Documents and Settings\Butch\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Documents and Settings\All Users\Application Data\blekko toolbars
Folder Deleted : C:\Documents and Settings\All Users\Application Data\NCH Software
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Search Protection
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Trymedia
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\myfree codec
Folder Deleted : C:\Program Files\myfree codec
Folder Deleted : C:\Program Files\NCH Software
Folder Deleted : C:\Program Files\Toolbar Cleaner
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\DOCUME~1\Butch\LOCALS~1\Temp\boost_interprocess
Folder Deleted : C:\Documents and Settings\Butch\Application Data\adawaretb
Folder Deleted : C:\Documents and Settings\Butch\Application Data\NCH Software
Folder Deleted : C:\Documents and Settings\Butch\Application Data\Mozilla\Firefox\Profiles\gi2b1a6z.default\adawaretb
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt
File Deleted : C:\Program Files\Mozilla Firefox\browser\searchplugins\adawaretb.xml
File Deleted : C:\Documents and Settings\Butch\Application Data\Mozilla\Firefox\Profiles\gi2b1a6z.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_PCI_VEN_14F1&DEV_2C06&SUBSYS_104D1700
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5C3B5DAA-0AFF-4808-90FB-0F2F2D760E36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD501041-8EBE-11CE-8183-00AA00577DA2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\NCH Software
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\adawaretb
Key Deleted : HKLM\Software\Myfree Codec
Key Deleted : HKLM\Software\NCH Software
Key Deleted : HKLM\Software\Toolbar Cleaner
Key Deleted : HKLM\Software\Trymedia Systems
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MyFreeCodec
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\MyFreeCodec
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Mozilla Firefox v22.0 (en-US)
 
[ File : C:\Documents and Settings\Butch\Application Data\Mozilla\Firefox\Profiles\gi2b1a6z.default\prefs.js ]
 
Line Deleted : user_pref("extensions.m86sb.ta.sites", "{\"version\":\"4.111\",\"sites\":{\"Adsense\":{\"smallMode\":true,\"smallBubble\":true,\"noMessages\":true,\"mapping\":{\"host\":\"^.*\\\\.googlesyndication\\\\[...]
 
-\\ Google Chrome v
 
[ File : C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [6391 octets] - [18/01/2014 15:53:11]
AdwCleaner[s0].txt - [6478 octets] - [18/01/2014 15:56:48]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [6538 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Microsoft Windows XP x86
Ran by Butch on Sat 01/18/2014 at 16:19:09.90
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Successfully deleted: [File] C:\Documents and Settings\Butch\Application Data\mozilla\firefox\profiles\gi2b1a6z.default\extensions\qqahlcxoco@qqahlcxoco.org.xpi [Tracur]
Successfully deleted the following from C:\Documents and Settings\Butch\Application Data\mozilla\firefox\profiles\gi2b1a6z.default\prefs.js
 
user_pref("browser.search.selectedEngine", "SecureSearch");
user_pref("extensions.m86sb.ta.categories", "{\r\n    \"version\": \"3.721\",\r\n \"Images\": {\r\n\"Large\":{\r\n            \"Adult Content\": [\r\n                  \"data:
Emptied folder: C:\Documents and Settings\Butch\Application Data\mozilla\firefox\profiles\gi2b1a6z.default\minidumps [1 files]
 
 
 
~~~ Chrome
 
Dumping contents of C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\User Data\Default\Default
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\aagcdcgedjdjdedagbdjdgdededcgddb
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\aagcdcgedjdjdedagbdjdgdededcgddb\background.html
C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\aagcdcgedjdjdedagbdjdgdededcgddb\manifest.json
 
Successfully deleted: [Folder] C:\Documents and Settings\Butch\Local Settings\Application Data\Google\Chrome\User Data\Default\Default [Default Extension 1.0]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 01/18/2014 at 16:24:59.75
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
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gringo_pr

gringo_pr

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Hello

I want you to reset the DMA you can do this by this script here - Reset DMA

If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.

Once it is on your desktop right click on the file and select "Run"

If you still can't run it then you can go here "Reset DMA" to see what I want to do

Gringo

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gringo_pr

gringo_pr

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Hello drwizzz

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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drwizzz

drwizzz

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here is the combofix log:

 

ComboFix 14-01-16.03 - Butch 01/19/2014  11:42:10.7.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.1060 [GMT -5:00]
Running from: c:\documents and settings\Butch\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Butch\g2mdlhlpx.exe
c:\windows\wininit.ini
J:\install.exe
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_DDSERVICE
-------\Service_DDService
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-19 to 2014-01-19  )))))))))))))))))))))))))))))))
.
.
2014-01-18 21:10 . 2014-01-18 21:10 -------- d-----w- c:\windows\ERUNT
2014-01-18 20:52 . 2014-01-18 20:57 -------- d-----w- C:\AdwCleaner
2014-01-08 15:49 . 2014-01-08 15:49 -------- d-----w- c:\program files\Kaspersky Lab
2014-01-08 15:49 . 2014-01-08 15:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-17 23:27 . 2012-04-02 17:59 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-01-17 23:27 . 2011-05-15 04:20 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KSS"="c:\program files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" [2012-12-07 202328]
"DDAssist"="c:\program files\Drobo\Drobo Dashboard\DDAssist.exe" [2013-05-10 288080]
"CAHeadless"="c:\program files\Adobe\Elements 11 Organizer\CAHeadless\ElementsAutoAnalyzer.exe" [2012-09-17 545872]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-06-15 124656]
"VAIO Update 2"="c:\program files\Sony\VAIO Update 2\VAIOUpdt.exe" [2005-10-12 151552]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2012-06-20 296056]
"Switcher.exe"="c:\program files\Sony\Wireless Switch Setting Utility\Switcher.exe" [2006-02-14 176128]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"SonyPowerCfg"="c:\program files\Sony\VAIO Power Management\SPMgr.exe" [2006-08-27 217088]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-08-19 421736]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2004-02-20 32768]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-04-05 94208]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-04-05 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-04-05 77824]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-03-24 53408]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-08-25 53248]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-11-18 118784]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
c:\documents and settings\Butch\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\Butch\Application Data\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-2 30714328]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Drobo Dashboard.lnk - c:\program files\Drobo\Drobo Dashboard\DroboDashboard.exe -startup [2011-4-15 5492736]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE -b -l [1999-2-17 65588]
SafeConnect.lnk - c:\program files\SafeConnect\scClient.exe [2009-3-31 297240]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2006-06-20 23:11 73728 ------w- c:\windows\system32\VESWinlogon.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Cisco Systems VPN Client.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Cisco Systems VPN Client.lnk
backup=c:\windows\pss\Cisco Systems VPN Client.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NAC Assessment Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\NAC Assessment Agent.lnk
backup=c:\windows\pss\NAC Assessment Agent.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOL Spyware Protection]
2004-10-18 21:42 79448 ------w- c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]
2006-10-23 12:50 71216 ------r- c:\program files\Common Files\AOL\ACS\AOLDial.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DISCover]
2006-06-02 00:55 1077248 ------w- c:\program files\DISC\DISCover.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2012-11-30 02:06 1263512 ------w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-09-26 00:52 50736 ----a-w- c:\program files\Common Files\AOL\1174708395\ee\aolsoftware.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SsAAD.exe]
2006-05-08 13:17 81920 ------w- c:\progra~1\Sony\SONICS~1\SSAAD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2006-10-19 00:05 204288 ------w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1174708395\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"=
"c:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Sony\\Click to DVD 2\\CtoDvd.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\Program Files\\Microsoft Office\\Office\\SBT\\DMM\\directmail.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\McGraw-Hill\\MH_EZTest\\jre\\bin\\java.exe"=
"c:\\McGraw-Hill\\MH_EZTest\\mysql\\bin\\mysqld.exe"=
"c:\\Program Files\\Opera\\opera.exe"=
"c:\\Documents and Settings\\Butch\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Research In Motion\\BlackBerry Desktop\\Rim.Desktop.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\Butch\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Mozilla Firefox\\plugin-container.exe"=
"c:\\Program Files\\Java\\jre7\\bin\\java.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\WINDOWS\\system32\\muzapp.exe"=
"c:\\Program Files\\Drobo\\Drobo Dashboard\\DDService.exe"=
"c:\\Program Files\\Drobo\\Drobo Dashboard\\Drobo Dashboard.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2967:TCP"= 2967:TCP:Symantec
.
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [10/4/2004 3:47 AM 98304]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [9/17/2012 6:39 AM 171600]
R2 KSS;Kaspersky Security Scan Service;c:\program files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe [12/7/2012 3:16 PM 202328]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [10/4/2004 2:40 AM 118784]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/10/2012 1:00 PM 106656]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [8/10/2006 2:33 AM 226304]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S2 SCManager;SafeConnect Manager;c:\program files\SafeConnect\scManager.sys servicestart --> c:\program files\SafeConnect\scManager.sys servicestart [?]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [11/10/2013 1:24 PM 84248]
S3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys --> c:\windows\system32\drivers\dgderdrv.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [6/15/2006 1:40 AM 115952]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [11/10/2013 1:24 PM 182680]
S3 WinDefend;Windows Defender;c:\windows\System32\svchost.exe -k secsvcs [8/10/2006 2:32 AM 14336]
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 23:28]
.
2014-01-19 c:\windows\Tasks\AdobeAAMUpdater-1.0-CCRSYR04MBC-Butch.job
- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2012-09-20 12:27]
.
2014-01-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:34]
.
2014-01-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-08 13:57]
.
2014-01-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-08 13:57]
.
2014-01-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2399893216-1284573121-3459454606-1005Core.job
- c:\documents and settings\Butch\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-10-27 13:57]
.
2014-01-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2399893216-1284573121-3459454606-1005UA.job
- c:\documents and settings\Butch\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-10-27 13:57]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Transfer by Image Converter 2 Plus - c:\program files\Sony\Image Converter 2\menu.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Butch\Application Data\Mozilla\Firefox\Profiles\gi2b1a6z.default\
FF - ExtSQL: !HIDDEN! 2009-09-16 12:04; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-01_Simmental - c:\program files\Samsung\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\Samsung\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\Samsung\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\Samsung\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-07_Schorl - c:\program files\Samsung\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-09_Hsp - c:\program files\Samsung\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\Samsung\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\Samsung\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\Samsung\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-24_flashusbdriver - c:\program files\Samsung\USB Drivers\24_flashusbdriver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-01-19 12:07
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_38_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_38_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1380)
c:\windows\system32\VESWinlogon.dll
.
- - - - - - - > 'explorer.exe'(5788)
c:\windows\system32\WININET.dll
c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Common Files\aolshare\aolshcpy.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Java\jre7\bin\jqs.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Apoint\Apntex.exe
c:\program files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
c:\program files\safeconnect\Uninstall.exe
c:\documents and settings\Butch\Application Data\Dropbox\bin\Dropbox.exe
c:\program files\Sony\VAIO Event Service\VESMgr.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
c:\windows\system32\igfxext.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\eHome\ehmsas.exe
c:\program files\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2014-01-19  12:17:27 - machine was rebooted
ComboFix-quarantined-files.txt  2014-01-19 17:16
.
Pre-Run: 4,120,764,416 bytes free
Post-Run: 5,362,917,376 bytes free
.
- - End Of File - - CE11688DA78A8043EB5EB922C6C39CFA
8F558EB6672622401DA993E1E865C861
 
 
The laptop still takes a little while to boot up. It may be because of the Drobo but once booted up everything seems great...
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gringo_pr

gringo_pr

Posted
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Hello drwizzz

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

  • •Internet access

    •Windows Update

    •Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from MBAR and Roguekiller and also let me know how the computer is doing at this time.

Gringo

When you are complete please send me both reports

Gringo

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drwizzz

drwizzz

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here are the reports...

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org
 
Database version: v2014.01.19.06
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
 :: CCRSYR04MBC [administrator]
 
1/19/2014 5:43:26 PM
mbar-log-2014-01-19 (17-43-26).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 259315
Time elapsed: 1 hour(s), 6 minute(s), 23 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 1
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Replace on reboot.
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\WINDOWS\compbatt.old (Rootkit.TDSS.TDL3.A) -> Delete on reboot.
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org
 
Database version: v2014.01.19.07
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
 :: CCRSYR04MBC [administrator]
 
1/19/2014 7:05:33 PM
mbar-log-2014-01-19 (19-05-33).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 259342
Time elapsed: 1 hour(s), 19 minute(s), 13 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 1
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Replace on reboot.
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org
 
Database version: v2014.01.19.07
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Butch :: CCRSYR04MBC [administrator]
 
1/19/2014 9:02:15 PM
mbar-log-2014-01-19 (21-02-15).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 259282
Time elapsed: 1 hour(s), 32 minute(s), 11 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

 

RogueKiller V8.8.2 [Jan 17 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Butch [Admin rights]
Mode : Scan -- Date : 01/20/2014 02:10:34
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 3 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ SECU][PUM] HKLM\[...]\Security Center : AntiVirusDisableNotify (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Browser Addons : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[177] : NtQueryValueKey @ 0x806221FA -> HOOKED (Unknown @ 0x8A725AA0)
[Address] SSDT[206] : NtResumeThread @ 0x805D4A18 -> HOOKED (Unknown @ 0x8A76BC00)
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) FUJITSU MHV2120BH PL +++++
--- User ---
[MBR] aafee9213f5502a41fa0d55d8279d41a
[bSP] 629b29361fe6968c20e2a34ca976949f : Windows XP MBR Code
Partition table:
0 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 63 | Size: 7169 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 14683410 | Size: 107301 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_01202014_021034.txt >>
 
 
RogueKiller V8.8.2 [Jan 17 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Butch [Admin rights]
Mode : Remove -- Date : 01/20/2014 02:12:06
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 3 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ SECU][PUM] HKLM\[...]\Security Center : AntiVirusDisableNotify (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Browser Addons : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[177] : NtQueryValueKey @ 0x806221FA -> HOOKED (Unknown @ 0x8A725AA0)
[Address] SSDT[206] : NtResumeThread @ 0x805D4A18 -> HOOKED (Unknown @ 0x8A76BC00)
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) FUJITSU MHV2120BH PL +++++
--- User ---
[MBR] aafee9213f5502a41fa0d55d8279d41a
[bSP] 629b29361fe6968c20e2a34ca976949f : Windows XP MBR Code
Partition table:
0 - [XXXXXX] COMPAQ (0x12) [VISIBLE] Offset (sectors): 63 | Size: 7169 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 14683410 | Size: 107301 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_01202014_021206.txt >>
RKreport[0]_S_01202014_021034.txt
 
 
The laptop seems to run smoother and quicker. The boot up is still a bit long but has improved...
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drwizzz

drwizzz

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Also:

 

When I shut down the laptop, Windows had 69 updates that it installed. That seemed strange but this morning the laptop started up with no problems.

 

The "Drobo Dashboard" program is asking for a reinstall because a protion of the program is not running. I am also getting requests for updates for Java and Adobe...

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gringo_pr

gringo_pr

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Hello drwizzz

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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drwizzz

drwizzz

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Posted

here is the combofix report:

 

ComboFix 14-01-16.03 - Butch 01/20/2014  19:19:07.8.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.1185 [GMT -5:00]
Running from: c:\documents and settings\Butch\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Butch\Desktop\CFScript.txt
AV: Symantec AntiVirus Corporate Edition *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
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c:\windows\setupapi.log
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.
(((((((((((((((((((((((((   Files Created from 2013-12-21 to 2014-01-21  )))))))))))))))))))))))))))))))
.
.
2014-01-20 07:48 . 2014-01-20 07:53 -------- d-----w- c:\windows\system32\MRT
2014-01-19 22:43 . 2014-01-20 02:01 104664 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-01-19 22:42 . 2014-01-20 06:29 51416 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-01-19 17:44 . 2013-10-29 07:57 522240 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
2014-01-19 17:43 . 2013-07-03 02:12 25088 -c----w- c:\windows\system32\dllcache\hidparse.sys
2014-01-19 17:42 . 2013-02-12 00:32 12928 -c----w- c:\windows\system32\dllcache\usb8023x.sys
2014-01-19 17:42 . 2013-02-12 00:32 12928 -c----w- c:\windows\system32\dllcache\usb8023.sys
2014-01-19 17:42 . 2013-07-17 00:58 123008 -c----w- c:\windows\system32\dllcache\usbvideo.sys
2014-01-19 17:42 . 2013-07-17 00:58 46848 -c----w- c:\windows\system32\dllcache\irbus.sys
2014-01-19 17:42 . 2013-07-17 00:58 60160 -c----w- c:\windows\system32\dllcache\usbaudio.sys
2014-01-19 17:40 . 2013-08-09 00:55 144128 -c----w- c:\windows\system32\dllcache\usbport.sys
2014-01-19 17:40 . 2013-08-09 00:55 32384 -c----w- c:\windows\system32\dllcache\usbccgp.sys
2014-01-19 17:40 . 2013-08-09 00:55 5376 -c----w- c:\windows\system32\dllcache\usbd.sys
2014-01-19 17:40 . 2009-03-18 11:02 30336 -c----w- c:\windows\system32\dllcache\usbehci.sys
2014-01-18 21:10 . 2014-01-18 21:10 -------- d-----w- c:\windows\ERUNT
2014-01-18 20:52 . 2014-01-18 20:57 -------- d-----w- C:\AdwCleaner
2014-01-08 15:49 . 2014-01-08 15:49 -------- d-----w- c:\program files\Kaspersky Lab
2014-01-08 15:49 . 2014-01-08 15:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
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.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-17 23:27 . 2012-04-02 17:59 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-01-17 23:27 . 2011-05-15 04:20 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-27 20:21 . 2006-08-10 07:32 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2013-11-13 02:59 . 2006-08-10 07:32 150528 ----a-w- c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2006-08-10 07:32 591360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2009-04-15 13:26 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2006-08-10 07:32 1879040 ----a-w- c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2006-08-10 07:32 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2006-08-10 07:32 43520 ------w- c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2006-08-10 07:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-29 07:57 . 2006-08-10 07:32 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-29 00:45 . 2006-08-10 07:32 385024 ------w- c:\windows\system32\html.iec
2013-10-23 23:45 . 2006-08-10 07:32 172032 ----a-w- c:\windows\system32\scrrun.dll
.
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(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\documents and settings\Butch\Application Data\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KSS"="c:\program files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" [2012-12-07 202328]
"DDAssist"="c:\program files\Drobo\Drobo Dashboard\DDAssist.exe" [2013-05-10 288080]
"CAHeadless"="c:\program files\Adobe\Elements 11 Organizer\CAHeadless\ElementsAutoAnalyzer.exe" [2012-09-17 545872]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-06-15 124656]
"VAIO Update 2"="c:\program files\Sony\VAIO Update 2\VAIOUpdt.exe" [2005-10-12 151552]
"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2012-06-20 296056]
"Switcher.exe"="c:\program files\Sony\Wireless Switch Setting Utility\Switcher.exe" [2006-02-14 176128]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"SonyPowerCfg"="c:\program files\Sony\VAIO Power Management\SPMgr.exe" [2006-08-27 217088]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-08-19 421736]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2004-02-20 32768]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-04-05 94208]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-04-05 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-04-05 77824]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-03-24 53408]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-08-25 53248]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-11-18 118784]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
c:\documents and settings\Butch\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\Butch\Application Data\Dropbox\bin\Dropbox.exe /systemstartup [2014-1-2 30714328]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Drobo Dashboard.lnk - c:\program files\Drobo\Drobo Dashboard\DroboDashboard.exe -startup [2011-4-15 5492736]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE -b -l [1999-2-17 65588]
SafeConnect.lnk - c:\program files\SafeConnect\scClient.exe [2009-3-31 297240]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2006-06-20 23:11 73728 ------w- c:\windows\system32\VESWinlogon.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Cisco Systems VPN Client.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Cisco Systems VPN Client.lnk
backup=c:\windows\pss\Cisco Systems VPN Client.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NAC Assessment Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\NAC Assessment Agent.lnk
backup=c:\windows\pss\NAC Assessment Agent.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOL Spyware Protection]
2004-10-18 21:42 79448 ------w- c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]
2006-10-23 12:50 71216 ------r- c:\program files\Common Files\AOL\ACS\AOLDial.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DISCover]
2006-06-02 00:55 1077248 ------w- c:\program files\DISC\DISCover.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2012-11-30 02:06 1263512 ------w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-09-26 00:52 50736 ----a-w- c:\program files\Common Files\AOL\1174708395\ee\aolsoftware.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SsAAD.exe]
2006-05-08 13:17 81920 ------w- c:\progra~1\Sony\SONICS~1\SSAAD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2006-10-19 00:05 204288 ------w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1174708395\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"=
"c:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Sony\\Click to DVD 2\\CtoDvd.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\Program Files\\Microsoft Office\\Office\\SBT\\DMM\\directmail.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\McGraw-Hill\\MH_EZTest\\jre\\bin\\java.exe"=
"c:\\McGraw-Hill\\MH_EZTest\\mysql\\bin\\mysqld.exe"=
"c:\\Program Files\\Opera\\opera.exe"=
"c:\\Documents and Settings\\Butch\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Research In Motion\\BlackBerry Desktop\\Rim.Desktop.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\Butch\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Mozilla Firefox\\plugin-container.exe"=
"c:\\Program Files\\Java\\jre7\\bin\\java.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\WINDOWS\\system32\\muzapp.exe"=
"c:\\Program Files\\Drobo\\Drobo Dashboard\\DDService.exe"=
"c:\\Program Files\\Drobo\\Drobo Dashboard\\Drobo Dashboard.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2967:TCP"= 2967:TCP:Symantec
.
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [9/17/2012 6:39 AM 171600]
R2 KSS;Kaspersky Security Scan Service;c:\program files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe [12/7/2012 3:16 PM 202328]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/10/2012 1:00 PM 106656]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [8/10/2006 2:33 AM 226304]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [10/4/2004 3:47 AM 98304]
S2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [10/4/2004 2:40 AM 118784]
S2 SCManager;SafeConnect Manager;c:\program files\SafeConnect\scManager.sys servicestart --> c:\program files\SafeConnect\scManager.sys servicestart [?]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [11/10/2013 1:24 PM 84248]
S3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys --> c:\windows\system32\drivers\dgderdrv.sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [6/15/2006 1:40 AM 115952]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [11/10/2013 1:24 PM 182680]
S3 WinDefend;Windows Defender;c:\windows\System32\svchost.exe -k secsvcs [8/10/2006 2:32 AM 14336]
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 23:28]
.
2014-01-20 c:\windows\Tasks\AdobeAAMUpdater-1.0-CCRSYR04MBC-Butch.job
- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe [2012-09-20 12:27]
.
2014-01-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 16:34]
.
2014-01-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-08 13:57]
.
2014-01-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-08 13:57]
.
2014-01-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2399893216-1284573121-3459454606-1005Core.job
- c:\documents and settings\Butch\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-10-27 13:57]
.
2014-01-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2399893216-1284573121-3459454606-1005UA.job
- c:\documents and settings\Butch\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-10-27 13:57]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Transfer by Image Converter 2 Plus - c:\program files\Sony\Image Converter 2\menu.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Butch\Application Data\Mozilla\Firefox\Profiles\gi2b1a6z.default\
FF - ExtSQL: !HIDDEN! 2009-09-16 12:04; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-01-20 19:35
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_38_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_38_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\software\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1376)
c:\windows\system32\VESWinlogon.dll
.
Completion time: 2014-01-20  19:39:27
ComboFix-quarantined-files.txt  2014-01-21 00:39
ComboFix2.txt  2014-01-19 17:17
.
Pre-Run: 2,057,023,488 bytes free
Post-Run: 2,232,184,832 bytes free
.
- - End Of File - - 3DC9880D28CAE35B667C43ABAB7637B2
8F558EB6672622401DA993E1E865C861
 
 
 
The laptop is running well but still takes over 4minutes to boot up.
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  • Staff
gringo_pr

gringo_pr

Posted
  • Staff
Posted

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • J2SE Runtime Environment 5.0 Update 11

      J2SE Runtime Environment 5.0 Update 6

      Java 7 Update 45

      Java™ 6 Update 20

      Java™ SE Runtime Environment 6 Update 1

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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drwizzz

drwizzz

Posted
  • Author
Posted

ok, here are the logs:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.21.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Butch :: CCRSYR04MBC [administrator]
 
1/20/2014 9:41:05 PM
mbam-log-2014-01-20 (21-41-05).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 240718
Time elapsed: 14 minute(s), 34 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:04:47 PM, on 1/20/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Drobo\Drobo Dashboard\DDAssist.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\SafeConnect\scClient.exe
C:\Documents and Settings\Butch\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\safeconnect\Uninstall.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Documents and Settings\Butch\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: SecureBrowsing Toolbar - {7632ABCA-B104-4fbc-9C70-419C4147061B} - C:\Program Files\M86Security Secure Browsing\SecureBrowsing.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: Catcher Class - {ADECBED6-0366-4377-A739-E69DFBA04663} - C:\Program Files\Moyea\FLV Downloader\MoyeaCth.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: M86 Security Secure Browsing - {B99F805C-F0B1-48EA-8C8B-753BFCBED913} - C:\Program Files\M86Security Secure Browsing\SecureBrowsing.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe"  -osboot
O4 - HKLM\..\Run: [switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [sonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [skyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [KSS] "C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun
O4 - HKCU\..\Run: [DDAssist] C:\Program Files\Drobo\Drobo Dashboard\DDAssist.exe
O4 - HKCU\..\Run: [CAHeadless] C:\Program Files\Adobe\Elements 11 Organizer\CAHeadless\ElementsAutoAnalyzer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Butch\Application Data\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Drobo Dashboard.lnk = C:\Program Files\Drobo\Drobo Dashboard\DroboDashboard.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SafeConnect.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: Transfer by Image Converter 2 Plus - C:\Program Files\Sony\Image Converter 2\menu.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1238972247256
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V11 (AdobeActiveFileMonitor11.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Kaspersky Security Scan Service (KSS) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SafeConnect Manager (SCManager) - Unknown owner - C:\Program Files\SafeConnect\scManager.sys servicestart (file missing)
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
 
--
End of file - 16903 bytes
 
 
 
 
Ok, all of my Chrome Browser settings have been lost (the cleaner probably cleaned out all that)...
 
After rebooting, it still took over 3 minutes to get to the welcome screen...5 minutes to my screen...
 
The infected item that MBAM cleaned out always comes up when I run a MBAM scan....
 
 
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gringo_pr

gringo_pr

Posted
  • Staff
Posted

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary

      O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot

      O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

      O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

      O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

      O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

      O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

      O4 - HKCU\..\Run: [DDAssist] C:\Program Files\Drobo\Drobo Dashboard\DDAssist.exe

      O4 - HKCU\..\Run: [CAHeadless] C:\Program Files\Adobe\Elements 11 Organizer\CAHeadless\ElementsAutoAnalyzer.exe

      O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Butch\Application Data\Dropbox\bin\Dropbox.exe

      O4 - Global Startup: Drobo Dashboard.lnk = C:\Program Files\Drobo\Drobo Dashboard\DroboDashboard.exe

      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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drwizzz

drwizzz

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Here is the scan results..

 

 

C:\Documents and Settings\Butch\Desktop\updates\ccsetup404.exe Win32/Bundled.Toolbar.Google.D application
C:\Documents and Settings\Butch\Desktop\updates\CuteWriter.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Documents and Settings\Butch\Desktop\updates\FreemakeVideoConverterSetup.exe Win32/OpenCandy application
C:\System Volume Information\_restore{2FF74256-477D-4B01-939A-D41C1BBFE2C6}\RP401\A0059090.old Win32/Olmarik.ZC trojan
C:\System Volume Information\_restore{2FF74256-477D-4B01-939A-D41C1BBFE2C6}\RP401\A0059106.old Win32/Olmarik.ZC trojan
C:\System Volume Information\_restore{2FF74256-477D-4B01-939A-D41C1BBFE2C6}\RP403\A0061155.old Win32/Olmarik.ZC trojan
C:\System Volume Information\_restore{2FF74256-477D-4B01-939A-D41C1BBFE2C6}\RP406\A0061369.old Win32/Olmarik.ZC trojan
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gringo_pr

gringo_pr

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Hello drwizzz

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.

    @echo offdel /f /s /q "C:\Documents and Settings\Butch\Desktop\updates\ccsetup404.exe"del /f /s /q "C:\Documents and Settings\Butch\Desktop\updates\CuteWriter.exe"del /f /s /q "C:\Documents and Settings\Butch\Desktop\updates\FreemakeVideoConverterSetup.exe"del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"

    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista

  • Double click on delfile.bat to execute it.

    A black CMD window will flash, then disappear...this is normal.

  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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