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I think my credit card info was stolen

KathyCrotts

By KathyCrotts
in Resolved Malware Removal Logs

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KathyCrotts

KathyCrotts

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Posted

Twice in the last month my debit card info was stolen (2 different accounts).  The only common link I can find is that it was after purchasing something online.  They were different vendors, both reputable, both companies I have shopped with many times over the years (not Target).  Almost immediately after, the card I used was counterfeited and used.  I wondered if I had a virus on my computer that was allowing a third party to access the information I was entering on those sites.  I downloaded Malwarebytes and ran a full scan.  It found the following 2 issues:

 

HKLM\Software\MIcrosoft\Security Center\AntivirusDisableNotify

HKLM\Software\MIcrosoft\Security Center\FirewallDisableNotify

 

Were these my problem and if so how can I know that my computer is again secure?  How can I prevent them from getting back in?  I have AVG.

 

Thank you for your help.

Kathy

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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KathyCrotts

KathyCrotts

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Posted
DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2

Run by Nature of Art at 12:31:10 on 2013-12-22

Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.990.410 [GMT -5:00]

.

AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

.

============== Running Processes ================

.

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBUA.EXE

C:\SLIDESHW\Snsicon.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesService32.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesApp32.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.








uURLSearchHooks: SrchHook Class: {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - c:\program files\earthlink totalaccess\ElnIE.dll

uURLSearchHooks: ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - <orphaned>

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

BHO: ElnkPubBHO Class: {512ACF1B-64D9-4928-B382-A80556F28DB4} - c:\program files\earthlink totalaccess\toolbar\ElnkPub.dll

BHO: IE_PopupBlocker Class: {656EC4B7-072B-4698-B504-2A414C1F0037} - c:\program files\earthlink totalaccess\accelerator\prpl_IePopupBlocker.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: ElnkProtectionBHO Class: {9579D574-D4D8-4335-9560-FE8641A013BD} - c:\program files\earthlink totalaccess\toolbar\ProtctIE.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll

BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: ElnkLegacyUninstBHO Class: {E713904C-DF05-4C79-BBAD-02DB923253BE} - c:\program files\earthlink totalaccess\toolbar\uninsttb.dll

BHO: EpsonToolBandKicker Class: {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: EarthLink Toolbar: {C7768536-96F8-4001-B1A2-90EE21279187} - c:\program files\earthlink totalaccess\toolbar\Toolbar.dll

TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: EarthLink Toolbar: {C7768536-96F8-4001-B1A2-90EE21279187} - c:\program files\earthlink totalaccess\toolbar\Toolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [EPSON Stylus Photo 1400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibua.exe /fu "c:\windows\temp\E_S8E.tmp" /EF "HKCU"

uRun: [E6TaskPanel] "c:\program files\earthlink totalaccess\TaskPanl.exe" -winstart                                                                                                                                                                                                          

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup                                                                                                                                                                                               

mRun: [type32] "c:\program files\microsoft intellitype pro\type32.exe"                                                                                                                                                                                                                  

mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900                                                                                                                                                                          

mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"                                                                                                                                                                                                

mRun: [ink Monitor] c:\program files\epson\ink monitor\InkMonitor.exe                                                                                                                                                                                                                        

mRun: [RoxioEngineUtility] "c:\program files\common files\roxio shared\system\EngUtil.exe"                                                                                                                                                                                                          

mRun: [RoxioDragToDisc] "c:\program files\roxio\easy cd creator 6\dragtodisc\DrgToDsc.exe"                                                                                                                                                                                                       

mRun: [RoxioAudioCentral] "c:\program files\roxio\easy cd creator 6\audiocentral\RxMon.exe"                                                                                                                                                                                                        

mRun: [ReminderApp] c:\program files\nova development\greeting card factory deluxe 6.0\ReminderApp.exe                                                                                                                                                                                       

mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"                                                                                                                                                                                                               

mRun: [Everything] "c:\program files\everything\Everything.exe" -startup                                                                                                                                                                                                                    

mRun: [intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe  startup

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"                                                                                                                                                                                                             

StartupFolder: c:\docume~1\nature~1\startm~1\programs\startup\snsicon.lnk - c:\slideshw\Snsicon.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\epsons~1.lnk - c:\windows\system32\spool\drivers\w32x86\3\E_SRCV02.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\intuit~1.lnk - c:\program files\common files\intuit\dataprotect\IntuitDataProtect.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\intuit\quickbooks 2013\QBW32.EXE

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: EarthLink Google Search - c:\program files\earthlink totalaccess\toolbar\SearchUI.dll/search.html

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe











TCP: NameServer = 207.69.188.185 207.69.188.186

TCP: Interfaces\{F46A8902-88DF-4222-B6BD-505072245825} : DHCPNameServer = 207.69.188.185 207.69.188.186

Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - c:\program files\intuit\quickbooks 2013\HelpAsyncPluggableProtocol.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - 

AppInit_DLLs= c:\progra~1\google\google~1\GOEC62~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

IFEO: AcroRd32.exe - "c:\program files\avg\avg pc tuneup\TUAutoReactivator32.exe"

IFEO: carbonitepreinstaller.exe - "c:\program files\avg\avg pc tuneup\TUAutoReactivator32.exe"

IFEO: cdlabel.exe - "c:\program files\avg\avg pc tuneup\TUAutoReactivator32.exe"

IFEO: creatorc.exe - "c:\program files\avg\avg pc tuneup\TUAutoReactivator32.exe"

IFEO: disccopier.exe - "c:\program files\avg\avg pc tuneup\TUAutoReactivator32.exe"

.

Note: multiple IFEO entries found. Please refer to Attach.txt

.

============= SERVICES / DRIVERS ===============

.

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2006-12-13 3456]

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 147768]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 222520]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 102712]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 27448]

R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-9-25 120600]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 209176]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 22840]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 176952]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 193848]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2013-11-11 3478544]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-24 348008]

R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;c:\program files\avg\avg pc tuneup\TuneUpUtilitiesService32.exe [2013-10-30 1739064]

R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\avg\avg pc tuneup\TuneUpUtilitiesDriver32.sys [2013-9-18 12320]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]

S4 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]

S4 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2013-3-11 1248256]

.

=============== Created Last 30 ================

.

2013-12-21 12:11:05 35640 ----a-w- c:\windows\system32\uxtuneup.dll

2013-12-21 12:06:28 36152 ----a-w- c:\windows\system32\TURegOpt.exe

2013-12-21 12:05:59 -------- d-----w- c:\documents and settings\nature of art\application data\AVG

2013-12-21 12:03:14 -------- d-----w- c:\documents and settings\all users\application data\AVG

2013-12-21 04:46:24 -------- d-----w- c:\documents and settings\nature of art\application data\Malwarebytes

2013-12-21 04:45:55 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2013-12-21 04:45:52 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-12-21 04:45:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-12-21 04:05:16 -------- d-sh--w- c:\documents and settings\all users\application data\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}

.

==================== Find3M  ====================

.

2013-12-11 02:14:37 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-12-11 02:14:37 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-11-13 02:59:42 150528 ----a-w- c:\windows\system32\imagehlp.dll

2013-11-07 05:38:51 591360 ----a-w- c:\windows\system32\rpcrt4.dll

2013-11-06 02:50:48 120600 ----a-w- c:\windows\system32\drivers\avgdiskx.sys

2013-11-06 01:03:31 7168 ----a-w- c:\windows\system32\xpsp4res.dll

2013-11-05 02:57:30 209176 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys

2013-11-01 04:00:28 176952 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2013-11-01 03:30:08 222520 ----a-w- c:\windows\system32\drivers\avglogx.sys

2013-10-30 02:26:17 1879040 ----a-w- c:\windows\system32\win32k.sys

2013-10-29 07:57:34 920064 ----a-w- c:\windows\system32\wininet.dll

2013-10-29 07:57:33 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-10-29 07:57:33 18944 ----a-w- c:\windows\system32\corpol.dll

2013-10-29 07:57:33 1469440 ------w- c:\windows\system32\inetcpl.cpl

2013-10-29 00:45:02 385024 ----a-w- c:\windows\system32\html.iec

2013-10-25 03:28:32 147768 ----a-w- c:\windows\system32\drivers\avgidshx.sys

2013-10-23 23:45:49 172032 ----a-w- c:\windows\system32\scrrun.dll

2013-10-12 15:56:19 278528 ----a-w- c:\windows\system32\oakley.dll

2013-10-09 13:12:48 287744 ----a-w- c:\windows\system32\gdi32.dll

2013-10-08 11:50:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-10-08 11:29:36 145408 ----a-w- c:\windows\system32\javacpl.cpl

2013-10-07 10:59:21 603136 ----a-w- c:\windows\system32\crypt32.dll

2013-09-30 13:26:23 465280 ----a-r- c:\windows\system32\cpnprt2win32.cid

.

============= FINISH: 12:32:27.87 ===============
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KathyCrotts

KathyCrotts

Posted
  • Author
Posted
.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 12/18/2006 3:48:45 PM

System Uptime: 12/22/2013 11:27:26 AM (1 hours ago)

.

Motherboard: Dell Inc.           |  | 0MH651

Processor:               Intel® Pentium® D CPU 2.80GHz | Microprocessor | 2800/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 149 GiB total, 98.471 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP1756: 9/23/2013 2:31:54 PM - System Checkpoint

RP1757: 9/24/2013 3:28:34 PM - System Checkpoint

RP1758: 9/25/2013 9:27:22 PM - System Checkpoint

RP1759: 9/26/2013 10:15:52 PM - System Checkpoint

RP1760: 9/27/2013 10:22:09 PM - System Checkpoint

RP1761: 9/28/2013 11:22:09 PM - System Checkpoint

RP1762: 9/30/2013 12:22:12 AM - System Checkpoint

RP1763: 10/1/2013 1:22:10 AM - System Checkpoint

RP1764: 10/2/2013 2:21:01 AM - System Checkpoint

RP1765: 10/3/2013 3:18:11 AM - System Checkpoint

RP1766: 10/4/2013 3:52:27 AM - System Checkpoint

RP1767: 10/5/2013 3:55:14 AM - System Checkpoint

RP1768: 10/6/2013 4:07:15 AM - System Checkpoint

RP1769: 10/7/2013 7:28:29 AM - System Checkpoint

RP1770: 10/8/2013 8:05:35 AM - System Checkpoint

RP1771: 10/9/2013 9:06:41 AM - System Checkpoint

RP1772: 10/10/2013 10:07:39 AM - System Checkpoint

RP1773: 10/11/2013 3:00:19 AM - Software Distribution Service 3.0

RP1774: 10/12/2013 3:54:05 AM - System Checkpoint

RP1775: 10/13/2013 3:00:16 AM - Software Distribution Service 3.0

RP1776: 10/14/2013 3:00:35 AM - System Checkpoint

RP1777: 10/15/2013 3:59:56 AM - System Checkpoint

RP1778: 10/16/2013 4:59:52 AM - System Checkpoint

RP1779: 10/16/2013 7:53:20 AM - Installed AVG 2014

RP1780: 10/16/2013 7:54:39 AM - Removed AVG 2013

RP1781: 10/16/2013 7:55:13 AM - Installed AVG 2014

RP1782: 10/16/2013 7:59:11 AM - Removed AVG 2013

RP1783: 10/17/2013 8:22:39 AM - System Checkpoint

RP1784: 10/18/2013 9:01:02 AM - System Checkpoint

RP1785: 10/19/2013 9:59:56 AM - System Checkpoint

RP1786: 10/19/2013 4:20:55 PM - Installed Java 7 Update 45

RP1787: 10/20/2013 4:50:52 PM - System Checkpoint

RP1788: 10/21/2013 5:50:42 PM - System Checkpoint

RP1789: 10/22/2013 6:21:35 PM - System Checkpoint

RP1790: 10/23/2013 6:35:20 PM - System Checkpoint

RP1791: 10/24/2013 7:21:48 PM - System Checkpoint

RP1792: 10/25/2013 8:21:32 PM - System Checkpoint

RP1793: 10/26/2013 9:21:34 PM - System Checkpoint

RP1794: 10/27/2013 10:21:33 PM - System Checkpoint

RP1795: 10/28/2013 11:21:37 PM - System Checkpoint

RP1796: 10/30/2013 12:19:36 AM - System Checkpoint

RP1797: 10/31/2013 1:19:38 AM - System Checkpoint

RP1798: 11/1/2013 2:19:38 AM - System Checkpoint

RP1799: 11/2/2013 3:18:33 AM - System Checkpoint

RP1800: 11/3/2013 2:24:25 AM - System Checkpoint

RP1801: 11/4/2013 3:24:22 AM - System Checkpoint

RP1802: 11/5/2013 4:24:25 AM - System Checkpoint

RP1803: 11/6/2013 5:24:22 AM - System Checkpoint

RP1804: 11/7/2013 6:23:23 AM - System Checkpoint

RP1805: 11/8/2013 7:23:22 AM - System Checkpoint

RP1806: 11/9/2013 8:22:48 AM - System Checkpoint

RP1807: 11/10/2013 9:22:21 AM - System Checkpoint

RP1808: 11/11/2013 9:52:56 AM - System Checkpoint

RP1809: 11/12/2013 10:50:45 AM - System Checkpoint

RP1810: 11/13/2013 3:00:21 AM - Software Distribution Service 3.0

RP1811: 11/14/2013 3:00:21 AM - Software Distribution Service 3.0

RP1812: 11/15/2013 8:40:45 AM - System Checkpoint

RP1813: 11/16/2013 9:16:59 AM - System Checkpoint

RP1814: 11/17/2013 10:16:01 AM - System Checkpoint

RP1815: 11/18/2013 11:07:41 AM - System Checkpoint

RP1816: 11/19/2013 11:12:48 AM - System Checkpoint

RP1817: 11/20/2013 12:15:33 PM - System Checkpoint

RP1818: 11/21/2013 1:07:38 PM - System Checkpoint

RP1819: 11/22/2013 2:06:25 PM - System Checkpoint

RP1820: 11/23/2013 3:03:36 PM - System Checkpoint

RP1821: 11/25/2013 6:04:10 AM - System Checkpoint

RP1822: 11/26/2013 6:42:15 AM - System Checkpoint

RP1823: 11/27/2013 7:17:10 AM - System Checkpoint

RP1824: 11/28/2013 8:18:15 AM - System Checkpoint

RP1825: 11/29/2013 9:17:11 AM - System Checkpoint

RP1826: 11/30/2013 9:17:25 AM - System Checkpoint

RP1827: 12/1/2013 10:17:28 AM - System Checkpoint

RP1828: 12/2/2013 10:18:34 AM - System Checkpoint

RP1829: 12/3/2013 11:17:31 AM - System Checkpoint

RP1830: 12/4/2013 12:17:57 PM - System Checkpoint

RP1831: 12/5/2013 1:22:11 PM - System Checkpoint

RP1832: 12/6/2013 2:21:01 PM - System Checkpoint

RP1833: 12/7/2013 3:17:15 PM - System Checkpoint

RP1834: 12/8/2013 5:15:02 PM - System Checkpoint

RP1835: 12/9/2013 6:04:21 PM - System Checkpoint

RP1836: 12/10/2013 7:19:51 PM - System Checkpoint

RP1837: 12/11/2013 8:05:27 PM - System Checkpoint

RP1838: 12/12/2013 3:00:15 AM - Software Distribution Service 3.0

RP1839: 12/13/2013 3:00:20 AM - Software Distribution Service 3.0

RP1840: 12/14/2013 3:31:49 AM - System Checkpoint

RP1841: 12/15/2013 4:31:17 AM - System Checkpoint

RP1842: 12/16/2013 5:31:16 AM - System Checkpoint

RP1843: 12/17/2013 6:08:56 AM - System Checkpoint

RP1844: 12/18/2013 7:03:41 AM - System Checkpoint

RP1845: 12/19/2013 8:02:37 AM - System Checkpoint

RP1846: 12/20/2013 8:12:41 AM - System Checkpoint

RP1847: 12/21/2013 7:03:55 AM - Installed AVG PC TuneUp 2014

RP1848: 12/21/2013 7:14:37 PM - Software Distribution Service 3.0

RP1849: 12/22/2013 3:00:17 AM - Software Distribution Service 3.0

RP1850: 12/22/2013 9:18:41 AM - Software Distribution Service 3.0

.

==== Image File Execution Options =============

.

IFEO: AcroRd32.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: carbonitepreinstaller.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: cdlabel.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: creatorc.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: disccopier.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: dplaunch.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: drgtodsc.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: dw20.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: everything.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: excel.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: finder.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: googledesktop.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: googledesktopsetup.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: grtgcard.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: inkmonitor.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: intuitdataprotect.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: javacpl.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: javaw.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: javaws.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: motv.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: mspscan.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: mspview.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: mstore.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: ois.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: osa.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: outlook.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: pmstudio.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: proflwiz.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: projselector.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: retrieve.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: roxioplayer.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: rxmediax.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: rxplayer.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: rxtageditor.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: schdpl32.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: selfcert.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: setlang.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: stxmanager.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: stxmenumgr.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: unbind.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: uninstall.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: winword.exe - "C:\Program Files\AVG\AVG PC TuneUp\TUAutoReactivator32.exe"

IFEO: Your Image File Name Here without a path - ntsd -d

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader XI (11.0.05)

Adobe SVG Viewer 6.0

ATI Catalyst Control Center

ATI Display Driver

AVG 2014

AVG PC TuneUp 2014

AVG PC TuneUp 2014 (en-US)

Broadcom Management Programs

Carbonite Online Backup Setup

Conexant D850 56K V.9x DFVc Modem

Coupon Printer for Windows

Deal Info

EarthLink Accelerator

EarthLink Common Authentication

EarthLink FastLane

EarthLink MailBox

EarthLink Setup

EarthLink Software

EarthLink Spyware Blocker

EarthLink Toolbar

EarthLink Webspace

Easy CD & DVD Creator 6

EPSON Print CD

EPSON Printer Software

EPSON SP1400 Reference Guide

EPSON Web-To-Page

Everything 1.2.1.371

Film Factory

Free File Opener v2011.7.0.1

Google Chrome

Google Desktop

Google Toolbar for Internet Explorer

Google Update Helper

Greeting Card Factory Deluxe 6.0

High Definition Audio Driver Package - KB835221

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

Ink Monitor

J2SE Runtime Environment 5.0 Update 6

Java 7 Update 17

Java 7 Update 45

Java Auto Updater

LiveUpdate 3.1 (Symantec Corporation)

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB2833941)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft IntelliPoint 5.2

Microsoft IntelliType Pro 5.2

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Office 2003 Primary Interop Assemblies

Microsoft Office Basic Edition 2003

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

Microsoft Visual Studio 2005 Tools for Office Runtime

Microsoft Works 7.0

Microsoft XML Parser

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

MSXML 6.0 Parser (KB933579)

PowerDVD OD

QuickBooks

QuickBooks Pro 2013

QuickBooks Remote Access

QuickTime

Redistributed Files

Seagate Manager Installer

SearchAssist

Second Nature - Oceans of Life

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2792100)

Security Update for Windows Internet Explorer 8 (KB2797052)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB2809289)

Security Update for Windows Internet Explorer 8 (KB2829530)

Security Update for Windows Internet Explorer 8 (KB2838727)

Security Update for Windows Internet Explorer 8 (KB2846071)

Security Update for Windows Internet Explorer 8 (KB2847204)

Security Update for Windows Internet Explorer 8 (KB2862772)

Security Update for Windows Internet Explorer 8 (KB2870699)

Security Update for Windows Internet Explorer 8 (KB2879017)

Security Update for Windows Internet Explorer 8 (KB2888505)

Security Update for Windows Internet Explorer 8 (KB2898785)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB2834904-v2)

Security Update for Windows Media Player (KB2834904)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player (KB979402)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows Media Player 9 (KB936782)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2778344)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB2780091)

Security Update for Windows XP (KB2799494)

Security Update for Windows XP (KB2802968)

Security Update for Windows XP (KB2807986)

Security Update for Windows XP (KB2820197)

Security Update for Windows XP (KB2829361)

Security Update for Windows XP (KB2834886)

Security Update for Windows XP (KB2839229)

Security Update for Windows XP (KB2845187)

Security Update for Windows XP (KB2847311)

Security Update for Windows XP (KB2849470)

Security Update for Windows XP (KB2850851)

Security Update for Windows XP (KB2850869)

Security Update for Windows XP (KB2859537)

Security Update for Windows XP (KB2862152)

Security Update for Windows XP (KB2862330)

Security Update for Windows XP (KB2862335)

Security Update for Windows XP (KB2864063)

Security Update for Windows XP (KB2868038)

Security Update for Windows XP (KB2868626)

Security Update for Windows XP (KB2876217)

Security Update for Windows XP (KB2876315)

Security Update for Windows XP (KB2876331)

Security Update for Windows XP (KB2883150)

Security Update for Windows XP (KB2892075)

Security Update for Windows XP (KB2893294)

Security Update for Windows XP (KB2893984)

Security Update for Windows XP (KB2898715)

Security Update for Windows XP (KB2900986)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

SupportSoft Assisted Service

The Print Shop Premier Edition 5.0

TotalAccess Core Applications

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows Internet Explorer 8 (KB980302)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB2863058)

Update for Windows XP (KB2904266)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB978207)

Update for Windows XP (KB980182)

URL Assistant

Visual Studio 2005 Tools for Office Second Edition Runtime

Visual Studio 2012 x86 Redistributables

WebFldrs XP

Windows Imaging Component

Windows Installer Clean Up

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

.

==== Event Viewer Messages From Past Week ========

.

12/21/2013 7:14:45 PM, error: Windows Update Agent [20]  - Installation Failure: Windows failed to install the following update with error 0x8007066f: Update for Microsoft Office 2003 (KB949074).

12/21/2013 7:11:08 AM, error: Service Control Manager [7000]  - The AVG Theme Extension service failed to start due to the following error:  The executable program that this service is configured to run in does not implement the service.

12/21/2013 7:10:20 AM, error: PlugPlayManager [11]  - The device Root\LEGACY_TUNEUPUTILITIESDRV\0000 disappeared from the system without first being prepared for removal.

.

==== End Of File ===========================
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KathyCrotts

KathyCrotts

Posted
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RogueKiller V8.7.13 [Dec 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com




 

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Nature of Art [Admin rights]

Mode : Scan -- Date : 12/22/2013 12:42:25

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[sCREENSVR][sUSP PATH] HKCU\[...]\Desktop : SCRNSAVE.EXE (C:\WINDOWS\FILMFA~1.SCR [-]) -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 0 ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Particular Files / Folders: ¤¤¤

 

¤¤¤ Driver : [NOT LOADED 0xc0000033] ¤¤¤

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection :  ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

127.0.0.1       localhost

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) SAMSUNG HD160JJ/P +++++

--- User ---

[MBR] 2d4463ecdeac9f7f57dcd397662a69ac

[bSP] ae203e84dcb456630d870d8f3155a2b5 : Windows XP MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 80325 | Size: 152539 Mo

User = LL1 ... OK!

User = LL2 ... OK!

 

Finished : << RKreport[0]_S_12222013_124225.txt >>
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MrCharlie

MrCharlie

Posted
Posted

Not much showing, lets run some scans.

First:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    image000q.png

  • Put a checkmark beside loaded modules.

    2012081514h0118.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    19695967.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    67776163.jpg

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    62117367.jpg

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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KathyCrotts

KathyCrotts

Posted
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Posted
13:06:43.0312 0x0890  TDSS rootkit removing tool 3.0.0.19 Nov 18 2013 09:27:50

13:06:50.0156 0x0890  ============================================================

13:06:50.0156 0x0890  Current date / time: 2013/12/22 13:06:50.0156

13:06:50.0156 0x0890  SystemInfo:

13:06:50.0156 0x0890  

13:06:50.0156 0x0890  OS Version: 5.1.2600 ServicePack: 3.0

13:06:50.0156 0x0890  Product type: Workstation

13:06:50.0156 0x0890  ComputerName: GALLERY

13:06:50.0156 0x0890  UserName: Nature of Art

13:06:50.0156 0x0890  Windows directory: C:\WINDOWS

13:06:50.0156 0x0890  System windows directory: C:\WINDOWS

13:06:50.0156 0x0890  Processor architecture: Intel x86

13:06:50.0156 0x0890  Number of processors: 2

13:06:50.0156 0x0890  Page size: 0x1000

13:06:50.0156 0x0890  Boot type: Normal boot

13:06:50.0156 0x0890  ============================================================

13:06:53.0046 0x0890  KLMD registered as C:\WINDOWS\system32\drivers\59346025.sys

13:06:53.0734 0x0890  System UUID: {E63F9376-8423-8B33-0BDE-4110A28C15D4}

13:06:55.0640 0x0890  Drive \Device\Harddisk0\DR0 - Size: 0x2540BE4000 (149.01 Gb), SectorSize: 0x200, Cylinders: 0x4BFC, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000054

13:06:55.0656 0x0890  ============================================================

13:06:55.0656 0x0890  \Device\Harddisk0\DR0:

13:06:55.0656 0x0890  MBR partitions:

13:06:55.0656 0x0890  \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x139C5, BlocksNum 0x129ED876

13:06:55.0656 0x0890  ============================================================

13:06:55.0671 0x0890  C: <-> \Device\Harddisk0\DR0\Partition1

13:06:55.0671 0x0890  ============================================================

13:06:55.0671 0x0890  Initialize success

13:06:55.0671 0x0890  ============================================================

13:07:54.0968 0x0be4  KLMD registered as C:\WINDOWS\system32\drivers\54943371.sys

13:07:56.0578 0x0be4  Deinitialize success
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MrCharlie

MrCharlie

Posted
Posted

OK..Thanks.

Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

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Posted

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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