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CouponDropDown


Guest magnum63

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Guest magnum63

I have been seeing additional ads populate on webpages using Chrome captioned "CouponDropDown" and occasionally I'll get a pop up ad window relating to the current webpage information.  I also get random words or phrases hotlinked and when I hover over them an ad balloon shows up with the caption "Click to Continue > by CouponDropDown".  Pretty sure I have some bug but I haven't been able to clean it up.  Please help.  Thanks!

 

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Hello magnum63 and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.

http://forums.malwarebytes.org/index.php?showtopic=9573

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Guest magnum63
Here are the files.  Thanks again!

 

DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.21.2

Run by Cassie Peck at 7:41:38 on 2013-08-24

Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1790.707 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

.

============== Running Processes ================

.

C:\WINDOWS\system32\Ati2evxx.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\WINDOWS\vVX3000.exe

C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\SAMSUNG\PC Auto Backup\AutoBackup.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\Java\jre7\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe

C:\Program Files\Microsoft LifeCam\MSCamS32.exe

C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe

C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe

C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\SAMSUNG\PC Auto Backup\http_ss_win_pro.exe

C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe

C:\Program Files\Common Files\Java\Java Update\jucheck.exe

C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

.

============== Pseudo HJT Report ===============

.


uProxyServer = server:8080

uURLSearchHooks: DeviceVM Url Search Hook: {0063BF63-BFFF-4B8F-9D26-4267DF7F17DD} - c:\windows\system32\dvmurl.dll

BHO: IEPlugin Class: {11222041-111B-46E3-BD29-EFB2449479B1} - c:\program files\arcsoft\media converter for philips\internet video downloader\ArcURLRecord.dll

BHO: Web Assistant: {336D0C35-8A85-403a-B9D2-65C292C39087} - c:\program files\web assistant\Extension32.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

uRun: [Easy Dock] <no file>

mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [GEST] m‘|\ü

mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"

mRun: [Easy Dock] <no file>

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pcauto~1.lnk - c:\program files\samsung\pc auto backup\AutoBackup.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

IE: {38E51477-DDB4-4aed-9D61-D0C193E10749} - {38E51477-DDB4-4aed-9D61-D0C193E10749}

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe











TCP: NameServer = 192.168.1.1

TCP: Interfaces\{1729F35F-29DD-4D57-89AC-8A9F865CD6B9} : DHCPNameServer = 192.168.1.1

Filter: text/html - {97541e9e-82fe-48d1-9bc7-373200890c59} - 

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: AtiExtEvent - Ati2evxx.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 211560]

R1 MpKslad349d37;MpKslad349d37;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{99666c5f-ad86-4a4a-815a-dae99defe896}\MpKslad349d37.sys [2013-8-24 29904]

R2 Motorola Device Manager;Motorola Device Manager Service;c:\program files\motorola mobility\motorola device manager\MotoHelperService.exe [2013-3-25 121144]

R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2013-8-14 3291008]

R2 WDBackup;WD Backup;c:\program files\western digital\wd smartware\WDBackupEngine.exe [2012-6-14 1151424]

R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2012-6-14 248248]

R2 WDRulesService;WD Rules;c:\program files\western digital\wd smartware\WDRulesEngine.exe [2012-6-14 1177536]

R3 SndTAudio;SndTAudio;c:\windows\system32\drivers\SndTAudio.sys [2009-5-14 23096]

R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-7-22 219480]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]

S2 WiselinkPro;SAMSUNG WiselinkPro Service;c:\program files\samsung\pc auto backup\WiselinkPro.exe [2012-1-18 7262263]

S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2013-3-31 6016]

S3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2013-3-31 25856]

S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2013-3-31 20864]

S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2013-3-31 8448]

S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2013-3-31 23808]

S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys [2013-3-31 11008]

S3 SMServer;SMServer;c:\windows\system32\snmvtsvc.exe [2009-5-14 249856]

S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]

.

=============== Created Last 30 ================

.

2013-08-24 07:27:53 60872 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{99666c5f-ad86-4a4a-815a-dae99defe896}\offreg.dll

2013-08-24 07:27:53 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{99666c5f-ad86-4a4a-815a-dae99defe896}\MpKslad349d37.sys

2013-08-24 07:24:08 7166848 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{99666c5f-ad86-4a4a-815a-dae99defe896}\mpengine.dll

2013-08-23 07:24:29 7166848 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-08-14 16:11:04 4774272 ----a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll

2013-08-14 04:07:02 -------- d-----w- c:\documents and settings\all users\application data\Package Cache

2013-08-14 03:08:55 -------- d-----w- c:\program files\Garmin GPS Plugin

2013-08-12 13:07:50 257928 ----a-w- c:\windows\system32\drivers\tmcomm.sys

2013-08-12 13:03:39 -------- d-----w- c:\documents and settings\cassie peck\application data\Malwarebytes

2013-08-12 13:03:20 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2013-08-12 13:03:18 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-08-12 13:03:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-08-01 03:28:21 -------- d-----w- c:\windows\system32\NtmsData

2013-08-01 02:52:24 -------- d-----w- c:\documents and settings\cassie peck\local settings\application data\Western_Digital

2013-08-01 02:51:21 -------- d-----w- c:\program files\Western Digital

2013-08-01 02:51:02 -------- d-----w- c:\documents and settings\all users\application data\Western Digital

.

==================== Find3M  ====================

.

2013-08-21 07:08:15 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-08-21 07:08:15 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-07-26 02:47:17 920064 ----a-w- c:\windows\system32\wininet.dll

2013-07-26 02:47:13 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-07-26 02:47:12 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2013-07-25 15:52:59 385024 ----a-w- c:\windows\system32\html.iec

2013-07-10 10:37:53 406016 ----a-w- c:\windows\system32\usp10.dll

2013-07-04 03:03:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-07-04 02:08:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-06-19 02:50:08 211560 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-06-04 07:23:02 562688 ----a-w- c:\windows\system32\qedit.dll

2013-06-04 01:40:45 1876736 ----a-w- c:\windows\system32\win32k.sys

2013-05-28 01:59:37 590848 ----a-w- c:\windows\system32\rpcrt4.dll

2013-05-28 00:41:07 6144 ----a-w- c:\windows\system32\xpsp4res.dll

.

============= FINISH:  7:43:32.12 ===============

 

 

ATTACH:

 


.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume1

Install Date: 5/13/2009 12:32:02 PM

System Uptime: 8/15/2013 2:37:13 AM (221 hours ago)

.

Motherboard: Gigabyte Technology Co., Ltd. |  | GA-MA780G-UD3H

Processor: AMD Athlon 64 X2 Dual Core Processor 5600+ | Socket M2 | 2906/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 75 GiB total, 2.775 GiB free.

D: is CDROM (UDF)

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP2155: 7/27/2013 2:05:34 AM - Software Distribution Service 3.0

RP2156: 7/27/2013 5:50:22 AM - Software Distribution Service 3.0

RP2157: 7/28/2013 2:04:58 AM - Software Distribution Service 3.0

RP2158: 7/28/2013 5:50:46 AM - Software Distribution Service 3.0

RP2159: 7/29/2013 2:05:18 AM - Software Distribution Service 3.0

RP2160: 7/29/2013 5:48:08 AM - Software Distribution Service 3.0

RP2161: 7/30/2013 2:05:36 AM - Software Distribution Service 3.0

RP2162: 7/30/2013 5:48:11 AM - Software Distribution Service 3.0

RP2163: 7/31/2013 2:05:23 AM - Software Distribution Service 3.0

RP2164: 7/31/2013 5:47:17 AM - Software Distribution Service 3.0

RP2165: 7/31/2013 10:45:23 PM - Software Distribution Service 3.0

RP2166: 8/1/2013 1:55:42 AM - Software Distribution Service 3.0

RP2167: 8/2/2013 1:55:56 AM - Software Distribution Service 3.0

RP2168: 8/3/2013 1:55:50 AM - Software Distribution Service 3.0

RP2169: 8/3/2013 10:39:28 PM - Software Distribution Service 3.0

RP2170: 8/4/2013 1:54:57 AM - Software Distribution Service 3.0

RP2171: 8/4/2013 10:35:12 PM - Software Distribution Service 3.0

RP2172: 8/5/2013 1:55:41 AM - Software Distribution Service 3.0

RP2173: 8/6/2013 5:46:04 AM - System Checkpoint

RP2174: 8/6/2013 10:17:55 PM - Software Distribution Service 3.0

RP2175: 8/7/2013 10:16:09 PM - Software Distribution Service 3.0

RP2176: 8/8/2013 1:55:45 AM - Software Distribution Service 3.0

RP2177: 8/9/2013 1:56:05 AM - Software Distribution Service 3.0

RP2178: 8/10/2013 2:45:28 PM - Software Distribution Service 3.0

RP2179: 8/11/2013 2:26:00 AM - Software Distribution Service 3.0

RP2180: 8/11/2013 2:44:24 PM - Software Distribution Service 3.0

RP2181: 8/12/2013 2:25:36 AM - Software Distribution Service 3.0

RP2182: 8/12/2013 2:39:50 PM - Software Distribution Service 3.0

RP2183: 8/13/2013 2:25:43 AM - Software Distribution Service 3.0

RP2184: 8/13/2013 2:35:50 PM - Software Distribution Service 3.0

RP2185: 8/13/2013 10:05:21 PM - Unsigned driver install

RP2186: 8/13/2013 11:07:01 PM - Garmin Express

RP2187: 8/14/2013 1:41:53 AM - Software Distribution Service 3.0

RP2188: 8/14/2013 9:19:56 PM - WD SmartWare Installer

RP2189: 8/15/2013 1:42:32 AM - Software Distribution Service 3.0

RP2190: 8/15/2013 3:00:28 AM - Software Distribution Service 3.0

RP2191: 8/16/2013 2:06:55 AM - Software Distribution Service 3.0

RP2192: 8/17/2013 2:23:57 AM - Software Distribution Service 3.0

RP2193: 8/18/2013 2:23:59 AM - Software Distribution Service 3.0

RP2194: 8/19/2013 2:23:25 AM - Software Distribution Service 3.0

RP2195: 8/20/2013 2:23:58 AM - Software Distribution Service 3.0

RP2196: 8/21/2013 2:24:43 AM - Software Distribution Service 3.0

RP2197: 8/22/2013 2:24:35 AM - Software Distribution Service 3.0

RP2198: 8/23/2013 2:24:28 AM - Software Distribution Service 3.0

RP2199: 8/24/2013 2:24:06 AM - Software Distribution Service 3.0

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.03)

Adobe Shockwave Player 11.5

AMD Processor Driver

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI - Software Uninstall Utility

ATI Catalyst Control Center

ATI Display Driver

Audacity 1.2.6

Avery Template - U_0332_01_L

Bonjour

Browser Configuration Utility

CacheStats

Canon Camera Access Library

Canon Camera Support Core Library

Canon Camera Window DC_DV 5 for ZoomBrowser EX

Canon Camera Window DC_DV 6 for ZoomBrowser EX

Canon Camera Window MC 6 for ZoomBrowser EX

Canon G.726 WMP-Decoder

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MovieEdit Task for ZoomBrowser EX

Canon MP Navigator EX 3.0

Canon MP560 series MP Drivers

Canon MP560 series User Registration

Canon RAW Image Task for ZoomBrowser EX

Canon RemoteCapture Task for ZoomBrowser EX

Canon Utilities Easy-PhotoPrint EX

Canon Utilities EOS Utility

Canon Utilities My Printer

Canon Utilities PhotoStitch

Canon Utilities Solution Menu

Canon Utilities ZoomBrowser EX

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center HydraVision Full

ccc-core-preinstall

ccc-core-static

ccc-utility

CCC Help English

Compatibility Pack for the 2007 Office system

Critical Update for Windows Media Player 11 (KB959772)

CutePDF Writer 2.8

DVD-Ranger Player

Easy CD Creator 5 Basic

Elevated Installer

FileZilla Client 3.5.3

Garmin BaseCamp

Garmin Communicator Plugin

Garmin Express

Garmin Express Tray

Garmin Training Center

Garmin Update Service

Garmin USB Drivers

GoGear VIBE Device Manager

Google Chrome

Google Earth

Google Update Helper

High Definition Audio Driver Package - KB888111

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

iTunes

Java 7 Update 21

Java Auto Updater

Malwarebytes Anti-Malware version 1.75.0.1300

Media Converter for Philips

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Corporation

Microsoft Kernel-Mode Driver Framework Feature Pack 1.7

Microsoft LifeCam

Microsoft Office XP Professional with FrontPage

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Xbox 360 Accessories 1.2

MotoHelper MergeModules

Motorola Device Manager

Motorola Device Software Update

Motorola Mobile Drivers Installation 6.0.0

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2758694)

Napster Burn Engine

OverDrive Media Console

PC Auto Backup

Picasa 3

Project64 1.6

QuickTime

REALTEK GbE & FE Ethernet PCI-E NIC Driver

Realtek High Definition Audio Driver

SAMSUNG Intelli-studio

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2792100)

Security Update for Windows Internet Explorer 8 (KB2797052)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB2809289)

Security Update for Windows Internet Explorer 8 (KB2817183)

Security Update for Windows Internet Explorer 8 (KB2829530)

Security Update for Windows Internet Explorer 8 (KB2838727)

Security Update for Windows Internet Explorer 8 (KB2846071)

Security Update for Windows Internet Explorer 8 (KB2847204)

Security Update for Windows Internet Explorer 8 (KB2862772)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB2834904)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2778344)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB2780091)

Security Update for Windows XP (KB2799494)

Security Update for Windows XP (KB2802968)

Security Update for Windows XP (KB2807986)

Security Update for Windows XP (KB2808735)

Security Update for Windows XP (KB2813170)

Security Update for Windows XP (KB2813345)

Security Update for Windows XP (KB2820197)

Security Update for Windows XP (KB2820917)

Security Update for Windows XP (KB2829361)

Security Update for Windows XP (KB2834886)

Security Update for Windows XP (KB2839229)

Security Update for Windows XP (KB2845187)

Security Update for Windows XP (KB2849470)

Security Update for Windows XP (KB2850851)

Security Update for Windows XP (KB2850869)

Security Update for Windows XP (KB2859537)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Skins

Skype Click to Call

Skype™ 6.6

SoundTaxi 3.8.3

Unity Web Player

Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 8 (KB969497)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB2863058)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

WD SmartWare

Web Assistant version 2.0.0.612

WebFldrs XP

Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0)

Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

.

==== Event Viewer Messages From Past Week ========

.

8/23/2013 9:29:48 PM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

8/23/2013 9:28:56 PM, error: Service Control Manager [7034]  - The SAMSUNG WiselinkPro Service service terminated unexpectedly.  It has done this 1 time(s).

.

==== End Of File ===========================

 

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Step 1

Please uninstall the following application: Web Assistant version 2.0.0.612

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 3

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
Step 4
  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • AdwCleaner log
  • Malwarebytes' Anti-Malware log
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Guest magnum63
JRT.txt:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.4 (08.22.2013:1)
OS: Microsoft Windows XP x86
Ran by Cassie Peck on Sat 08/24/2013 at 23:03:09.68
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} 
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\im
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\iminstaller
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\web assistant
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\web assistant
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3061355
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\end"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\apn"
Successfully deleted: [Folder] "C:\Documents and Settings\Cassie Peck\Local Settings\Application Data\conduit"
Successfully deleted: [Folder] "C:\Documents and Settings\Cassie Peck\Local Settings\Application Data\cre"
Successfully deleted: [Folder] "C:\Program Files\conduit"
Successfully deleted: [Folder] "C:\Program Files\coupons"
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Documents and Settings\Cassie Peck\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 08/24/2013 at 23:05:57.07
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
AdwCleaner[s0].txt:
 
 
# AdwCleaner v3.001 - Report created 24/08/2013 at 23:10:02
# Updated 24/08/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Cassie Peck - CASSIE-0F874A01
# Running from : C:\Documents and Settings\Cassie Peck\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\DOCUME~1\CASSIE~1\LOCALS~1\Temp\apn
Folder Deleted : C:\DOCUME~1\CASSIE~1\LOCALS~1\Temp\AskSearch
Folder Deleted : C:\Documents and Settings\Cassie Peck\IECompatCache
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{336D0C35-8A85-403A-B9D2-65C292C39087}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3ED53C5-7AD5-4DF5-9734-AFB6E7E5D9DB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\SAMSUNG\PC Auto Backup\WiselinkPro.exe]
Key Deleted : HKLM\Software\TENCENT
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Google Chrome v29.0.1547.57
 
[ File : C:\Documents and Settings\Cassie Peck\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2802 octets] - [24/08/2013 23:08:45]
AdwCleaner[s0].txt - [2541 octets] - [24/08/2013 23:10:02]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2601 octets] ##########
 

 

MBAM log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.08.24.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Cassie Peck :: CASSIE-0F874A01 [administrator]
 
8/24/2013 11:11:09 PM
mbam-log-2013-08-24 (23-11-09).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 253508
Time elapsed: 46 minute(s), 59 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
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I'm sorry about that. In this case, please contact our forum team and they will take care.

Some final steps, Jim:

Step 1

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Step 2
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes
Step 3

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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