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Hi. We have recently received a few messages from AVG indicating that a threat has been detected. I have tried to delete via AVG but it will not allow me to do so. It says removing of the threat has failed and that access is denied. I downloaded Malwarebytes and nothing was detected. I also downloaded DDS and the following logs were created. Any help you can provide is much appreciated. DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16576

Run by East Bay Repair at 8:11:08 on 2013-06-12

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1977.291 [GMT -7:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

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============== Running Processes ===============

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C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe

C:\Windows\Explorer.EXE

C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE

C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE

C:\Program Files (x86)\eMachines\Registration\GREGsvc.exe

c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe

C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Windows\System32\spool\drivers\x64\3\E_IATIFJA.EXE

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\eMachines\eMachines Power Management\ePowerEvent.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\Launch Manager\LManager.EXE

C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe

C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\splwow64.exe

C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgemca.exe

C:\Program Files (x86)\AVG\AVG2013\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_202_ActiveX.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\notepad.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\SysWOW64\NOTEPAD.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxps://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fhl%3Den%26tab%3Dwm%26ui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&scc=1&ltmpl=default&ltmplcache=2&hl=en

uDefault_Page_URL = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&m=eme528&r=273612103106l0463z1k5r4781t227

mWinlogon: Userinit = userinit.exe

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>

EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "C:\Users\East Bay Repair\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [EPSON WorkForce 610 Series] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIFJA.EXE /FU "C:\Windows\TEMP\E_SBB43.tmp" /EF "HKCU"

uRun: [ROC_ROC_APR2013_AV] C:\Users\East Bay Repair\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid ea49252f70ae47d0b1feb1a22fe16062-3d63fbd6377e9a9146f6d7b1bdf519a7b37efd54 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe

mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab

DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{736A683C-84A0-44D9-8133-95AE03ED904E} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{736A683C-84A0-44D9-8133-95AE03ED904E}\2375942554636343 : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{736A683C-84A0-44D9-8133-95AE03ED904E}\2456C6B696E6F554E68616E6365646F575962756C6563737F5244424443313 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{736A683C-84A0-44D9-8133-95AE03ED904E}\361627263663D213 : DHCPNameServer = 192.168.5.220

TCP: Interfaces\{B34B2F9E-D53D-4F1C-9A68-FCFE01175683} : DHCPNameServer = 66.75.164.89 66.75.164.90

Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [Acer ePower Management] C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe

x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>

x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe [2010-7-30 868896]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-7-22 139264]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-7-22 76400]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-6-12 25928]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 HPFXBULKLEDM;HPFXBULKLEDM;C:\Windows\System32\drivers\hppdbulkio.sys [2010-5-6 22040]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-7-22 246376]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-20 59392]

S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]

.

=============== Created Last 30 ================

.

2013-06-12 14:43:01 -------- d-----w- C:\Users\East Bay Repair\AppData\Roaming\Malwarebytes

2013-06-12 14:42:34 -------- d-----w- C:\ProgramData\Malwarebytes

2013-06-12 14:42:33 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-06-12 14:42:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-06-12 06:18:11 -------- d-----w- C:\Users\East Bay Repair\AppData\Local\Programs

2013-06-10 16:54:26 7621368 ----a-w- C:\Program Files\Windows Defender\en-US\systemprofile\AppData\Local\Avg2013\update\backup\avgmfapx.exe

2013-05-15 02:06:50 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-05-15 02:06:50 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-05-15 02:06:49 144384 ----a-w- C:\Windows\System32\cdd.dll

2013-05-15 02:05:32 1930752 ----a-w- C:\Windows\System32\authui.dll

2013-05-15 02:05:30 70144 ----a-w- C:\Windows\System32\appinfo.dll

2013-05-15 02:05:30 1796096 ----a-w- C:\Windows\SysWow64\authui.dll

2013-05-15 02:05:30 111448 ----a-w- C:\Windows\System32\consent.exe

2013-05-15 02:05:05 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-05-15 02:05:05 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-05-15 02:05:04 3153920 ----a-w- C:\Windows\System32\win32k.sys

.

==================== Find3M ====================

.

2013-05-15 14:07:14 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-15 14:07:14 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-05 06:52:14 2242048 ----a-w- C:\Windows\System32\wininet.dll

2013-04-05 06:50:36 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-04-05 06:50:31 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-04-05 06:50:31 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-04-05 05:28:24 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-04-05 05:26:26 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-04-05 05:26:21 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-04-05 05:26:21 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-04-05 04:43:00 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-04-05 04:29:45 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-04-05 03:51:11 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-04-05 03:38:25 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-03-29 09:53:48 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-03-21 10:08:24 240952 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

.

============= FINISH: 8:12:59.21 ===============

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  • Staff

Hello gawilson01

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

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Hi Gringo,

Thanks for the quick response. I ran the two scans as requested. The resulting logs are included below. After the first scan restarted the computer Malwarebytes quarantined 3 files related to the trojan that I am having trouble with. The computer seems to be running fine for the moment.

# AdwCleaner v2.303 - Logfile created 06/12/2013 at 22:09:24

# Updated 08/06/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : East Bay Repair - EBR-PC

# Boot Mode : Normal

# Running from : C:\Users\East Bay Repair\Desktop\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Common Files\DVDVideoSoft\TB

Folder Deleted : C:\ProgramData\Partner

***** [Registry] *****

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\East Bay Repair\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [1407 octets] - [12/06/2013 22:09:24]

########## EOF - C:\AdwCleaner[s1].txt - [1467 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by East Bay Repair on Wed 06/12/2013 at 22:23:23.90

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{02D42D94-E466-4A7A-9095-E1EB1F22AFDC}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{08CA1588-471E-4230-9B62-6D4ADFE955C4}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{115BAF22-AC49-4C38-8AAA-175BA4B4E678}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{12FD5C24-8EED-463C-A584-A8C77333D45F}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{2F8E1ACE-E0D6-453B-BCCC-D429CFC1BA03}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{35CA7045-428B-4BA4-BC16-84CA13A7FA40}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{42D63EE2-9392-4AA4-9402-B580791348E1}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{4C4833C9-0046-42ED-B034-E2F96E7FC25F}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{5F001770-F76F-45B4-B914-F0F419DC6160}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{63D26C97-2032-47F3-8153-02627981BF93}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{74111795-69C3-4516-B98C-736F2070DFA0}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{7838F433-459D-4969-8639-A9E63DDBAD42}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{78BAB18E-9BD7-4A1F-B7A7-2AD25C3DFB54}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{7F3A3E45-6147-49D1-96EF-74944556CD1A}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{80F14792-CCA0-42A6-8D45-2C041494F17A}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{894F16E8-043A-4A86-9E33-1E89155AE66B}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{91855081-AF5D-4D37-BB5B-D37EFB542C4F}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{959D3518-375B-4DE4-A8AF-2CCA07C375A2}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{9D2A6DF7-B12B-4CD1-86EB-FD7C35C52F20}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{A646724B-0324-4232-B9A3-C393C722A8CB}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{C66E74BB-B12D-429C-8F95-820292CEF0CA}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{C997356B-34AD-4461-A051-A87EEB01E5B1}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{DDB5DF45-ABF1-408F-8797-6301FF3E3A23}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{DE0E6B71-83F1-456A-BA70-4DD29DE67B95}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{EAE03E16-A53B-4849-AE85-272E7D17E4EC}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{F029F2CD-7A86-4352-B983-A58CEE53D219}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{F26F3F8E-2905-41DC-A261-D13C1CCF54BA}

Successfully deleted: [Empty Folder] C:\Users\East Bay Repair\appdata\local\{F3C40A0F-A766-4DE8-842D-E120669D97FD}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 06/12/2013 at 22:30:23.03

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thanks again for your help!!

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  • Staff

Hello gawilson01

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Here is the report as requested. Before opening the program I disabled AVG...or atleast I thought I did. When I started the program it indicated that the program was still running and needed to be disabled. I went in and individually disabled the program protections. I clicked ok and it indicated that AVG was still running that it would scan any way. I am not sure if it was ever completely disabled or not. If not, and it affected the operation of ComboFix please let me know and I will try it again.

The scan took approximately 45+ minutes. Atleast half of that time was spent preparing the log report. After I finally got the report I tried to open a few programs and received the message "Illegal operation attempted on a registry key that has been marked for deletion". I restarted the computer and that message is gone. Now when folling a link in my email account to your website I am receiving a message about leaving a secure internet connection. I'm not sure why this is happening??

ComboFix 13-06-12.02 - East Bay Repair 06/12/2013 23:32:08.1.1 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1977.933 [GMT -7:00]

Running from: c:\users\East Bay Repair\Desktop\ComboFix.exe

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

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((((((((((((((((((((((((( Files Created from 2013-05-13 to 2013-06-13 )))))))))))))))))))))))))))))))

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2013-06-13 06:47 . 2013-06-13 06:47 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-06-13 05:23 . 2013-06-13 05:23 -------- d-----w- c:\windows\ERUNT

2013-06-13 05:07 . 2013-06-13 05:22 -------- d-----w- C:\JRT

2013-06-12 14:43 . 2013-06-12 14:43 -------- d-----w- c:\users\East Bay Repair\AppData\Roaming\Malwarebytes

2013-06-12 14:42 . 2013-06-12 14:42 -------- d-----w- c:\programdata\Malwarebytes

2013-06-12 14:42 . 2013-06-12 14:42 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-06-12 14:42 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-06-12 06:18 . 2013-06-12 06:18 -------- d-----w- c:\users\East Bay Repair\AppData\Local\Programs

2013-06-10 16:54 . 2013-05-20 16:47 7621368 ----a-w- c:\program files\Windows Defender\en-US\systemprofile\AppData\Local\Avg2013\update\backup\avgmfapx.exe

2013-05-15 14:09 . 2013-04-05 06:50 603136 ----a-w- c:\windows\system32\msfeeds.dll

2013-05-15 02:06 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys

2013-05-15 02:06 . 2013-04-10 06:01 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-05-15 02:06 . 2011-02-03 11:25 144384 ----a-w- c:\windows\system32\cdd.dll

2013-05-15 02:05 . 2013-02-27 05:52 14172672 ----a-w- c:\windows\system32\shell32.dll

2013-05-15 02:05 . 2013-02-27 05:52 197120 ----a-w- c:\windows\system32\shdocvw.dll

2013-05-15 02:05 . 2013-02-27 05:48 1930752 ----a-w- c:\windows\system32\authui.dll

2013-05-15 02:05 . 2013-02-27 06:02 111448 ----a-w- c:\windows\system32\consent.exe

2013-05-15 02:05 . 2013-02-27 05:47 70144 ----a-w- c:\windows\system32\appinfo.dll

2013-05-15 02:05 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\SysWow64\authui.dll

2013-05-15 02:05 . 2013-03-19 05:53 48640 ----a-w- c:\windows\system32\wwanprotdim.dll

2013-05-15 02:05 . 2013-03-19 05:53 230400 ----a-w- c:\windows\system32\wwansvc.dll

2013-05-15 02:05 . 2013-04-10 03:30 3153920 ----a-w- c:\windows\system32\win32k.sys

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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

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2013-06-12 15:33 . 2012-04-03 15:22 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-06-12 15:33 . 2011-05-18 12:54 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-18 11:48 . 2010-06-24 19:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-05-15 14:23 . 2010-12-12 05:40 75016696 ----a-w- c:\windows\system32\MRT.exe

2013-04-13 05:49 . 2013-05-15 02:06 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-05-15 02:06 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-05-15 02:06 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-05-15 02:06 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-05-15 02:06 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-05-15 02:06 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-04-12 14:45 . 2013-04-25 04:25 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-03-29 09:53 . 2013-03-29 09:53 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys

2013-03-21 10:08 . 2013-03-21 10:08 240952 ----a-w- c:\windows\system32\drivers\avgtdia.sys

2013-03-19 13:59 . 2013-03-19 13:59 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-03-19 13:59 . 2013-03-19 13:59 185344 ----a-w- c:\windows\SysWow64\elshyph.dll

2013-03-19 13:59 . 2013-03-19 13:59 226304 ----a-w- c:\windows\system32\elshyph.dll

2013-03-19 13:59 . 2013-03-19 13:59 158720 ----a-w- c:\windows\SysWow64\msls31.dll

2013-03-19 13:59 . 2013-03-19 13:59 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll

2013-03-19 13:59 . 2013-03-19 13:59 138752 ----a-w- c:\windows\SysWow64\wextract.exe

2013-03-19 13:59 . 2013-03-19 13:59 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2013-03-19 13:59 . 2013-03-19 13:59 523264 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-03-19 13:59 . 2013-03-19 13:59 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-03-19 13:59 . 2013-03-19 13:59 38400 ----a-w- c:\windows\SysWow64\imgutil.dll

2013-03-19 13:59 . 2013-03-19 13:59 12800 ----a-w- c:\windows\SysWow64\mshta.exe

2013-03-19 13:59 . 2013-03-19 13:59 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2013-03-19 13:59 . 2013-03-19 13:59 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2013-03-19 13:59 . 2013-03-19 13:59 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2013-03-19 13:59 . 2013-03-19 13:59 61952 ----a-w- c:\windows\SysWow64\tdc.ocx

2013-03-19 13:59 . 2013-03-19 13:59 361984 ----a-w- c:\windows\SysWow64\html.iec

2013-03-19 13:59 . 2013-03-19 13:59 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-03-19 13:59 . 2013-03-19 13:59 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll

2013-03-19 13:59 . 2013-03-19 13:59 197120 ----a-w- c:\windows\system32\msrating.dll

2013-03-19 13:59 . 2013-03-19 13:59 216064 ----a-w- c:\windows\system32\msls31.dll

2013-03-19 13:59 . 2013-03-19 13:59 452096 ----a-w- c:\windows\system32\dxtmsft.dll

2013-03-19 13:59 . 2013-03-19 13:59 441856 ----a-w- c:\windows\system32\html.iec

2013-03-19 13:59 . 2013-03-19 13:59 281600 ----a-w- c:\windows\system32\dxtrans.dll

2013-03-19 13:59 . 2013-03-19 13:59 1400416 ----a-w- c:\windows\system32\ieapfltr.dat

2013-03-19 13:59 . 2013-03-19 13:59 762368 ----a-w- c:\windows\system32\ieapfltr.dll

2013-03-19 13:59 . 2013-03-19 13:59 81408 ----a-w- c:\windows\system32\icardie.dll

2013-03-19 13:59 . 2013-03-19 13:59 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-03-19 13:59 . 2013-03-19 13:59 270848 ----a-w- c:\windows\system32\iedkcs32.dll

2013-03-19 13:59 . 2013-03-19 13:59 235008 ----a-w- c:\windows\system32\url.dll

2013-03-19 13:59 . 2013-03-19 13:59 27648 ----a-w- c:\windows\system32\licmgr10.dll

2013-03-19 13:59 . 2013-03-19 13:59 247296 ----a-w- c:\windows\system32\webcheck.dll

2013-03-19 13:59 . 2013-03-19 13:59 1509376 ----a-w- c:\windows\system32\inetcpl.cpl

2013-03-19 13:59 . 2013-03-19 13:59 97280 ----a-w- c:\windows\system32\mshtmled.dll

2013-03-19 13:59 . 2013-03-19 13:59 144896 ----a-w- c:\windows\system32\wextract.exe

2013-03-19 13:59 . 2013-03-19 13:59 102912 ----a-w- c:\windows\system32\inseng.dll

2013-03-19 13:59 . 2013-03-19 13:59 599552 ----a-w- c:\windows\system32\vbscript.dll

2013-03-19 13:59 . 2013-03-19 13:59 167424 ----a-w- c:\windows\system32\iexpress.exe

2013-03-19 13:59 . 2013-03-19 13:59 173568 ----a-w- c:\windows\system32\ieUnatt.exe

2013-03-19 13:59 . 2013-03-19 13:59 149504 ----a-w- c:\windows\system32\occache.dll

2013-03-19 13:59 . 2013-03-19 13:59 62976 ----a-w- c:\windows\system32\pngfilt.dll

2013-03-19 13:59 . 2013-03-19 13:59 13824 ----a-w- c:\windows\system32\mshta.exe

2013-03-19 13:59 . 2013-03-19 13:59 52224 ----a-w- c:\windows\system32\msfeedsbs.dll

2013-03-19 13:59 . 2013-03-19 13:59 51200 ----a-w- c:\windows\system32\imgutil.dll

2013-03-19 13:59 . 2013-03-19 13:59 136192 ----a-w- c:\windows\system32\iepeers.dll

2013-03-19 13:59 . 2013-03-19 13:59 135680 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-03-19 13:59 . 2013-03-19 13:59 12800 ----a-w- c:\windows\system32\msfeedssync.exe

2013-03-19 13:59 . 2013-03-19 13:59 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-03-19 13:59 . 2013-03-19 13:59 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-03-19 13:59 . 2013-03-19 13:59 77312 ----a-w- c:\windows\system32\tdc.ocx

2013-03-19 06:04 . 2013-04-10 15:07 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 15:07 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 15:07 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 15:07 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 15:07 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 15:07 112640 ----a-w- c:\windows\system32\smss.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-07-22 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-04 284696]

"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-12-01 825936]

"EEventManager"="c:\progra~2\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-04-07 673616]

"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2009-06-05 843776]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]

"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-10-26 2643320]

"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-04-29 4408368]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe /Startup [2012-12-6 6186872]

QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-12-6 1176464]

QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2012\QBW32.EXE -silent [2012-12-6 1181584]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux1"=wdmaud.drv

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R2 HP LaserJet Service;HP LaserJet Service;c:\program files (x86)\HP\HPLaserJetService\HPLaserJetService.exe;c:\program files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [x]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]

R3 HPFXBULKLEDM;HPFXBULKLEDM;c:\windows\system32\drivers\hppdbulkio.sys;c:\windows\SYSNATIVE\drivers\hppdbulkio.sys [x]

R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [x]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]

S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]

S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]

S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [x]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [x]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]

S2 ePowerSvc;Acer ePower Service;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe [x]

S2 GREGService;GREGService;c:\program files (x86)\eMachines\Registration\GREGsvc.exe;c:\program files (x86)\eMachines\Registration\GREGsvc.exe [x]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]

S2 MSSQL$EZPARTS5;SQL Server (EZPARTS5);c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe;c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [x]

S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [x]

S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [x]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]

S2 Updater Service;Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [x]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys;c:\windows\SYSNATIVE\drivers\IntcHdmi.sys [x]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-06-13 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 15:33]

.

2013-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-08 07:18]

.

2013-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-08 07:18]

.

2013-06-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-16557617-3358393018-3745860894-1000Core.job

- c:\users\East Bay Repair\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-22 17:23]

.

2013-06-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-16557617-3358393018-3745860894-1000UA.job

- c:\users\East Bay Repair\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-22 17:23]

.

2013-01-25 c:\windows\Tasks\ROC_REG_JAN_DELETE.job

- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-22 21:16]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-07-19 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-07-19 387608]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-07-19 365592]

"Acer ePower Management"="c:\program files\eMachines\eMachines Power Management\ePowerTray.exe" [2010-06-11 861216]

.

------- Supplementary Scan -------

.

uStart Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fhl%3Den%26tab%3Dwm%26ui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&scc=1&ltmpl=default&ltmplcache=2&hl=en

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

Trusted Zone: usanetwork.com\www

TCP: DhcpNameServer = 192.168.1.254

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKCU-Run-ROC_ROC_APR2013_AV - c:\users\East Bay Repair\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-16557617-3358393018-3745860894-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-16557617-3358393018-3745860894-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

c:\program files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

c:\program files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe

.

**************************************************************************

.

Completion time: 2013-06-13 00:17:27 - machine was rebooted

ComboFix-quarantined-files.txt 2013-06-13 07:17

.

Pre-Run: 174,456,512,512 bytes free

Post-Run: 175,119,560,704 bytes free

.

- - End Of File - - E286526B65EA54C0A98A28ACFA754509

D41D8CD98F00B204E9800998ECF8427E

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  • Staff

Hello gawilson01

I am receiving a message about leaving a secure internet connection. - This is happening because Combofix put some settings back to default, next time it pops up look at the bottem left hand side of the box and there is a small box that says do not show me this again, Put a check in this box

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
    If the forum still complains about it being to long send me everything that is at the end of the report after where it says
    ==================
    Scan finished
    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

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Here is the RogueKiller report. The computer seems to be working fine but I have not used it except to post these logs since running the programs.

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : East Bay Repair [Admin rights]

Mode : Remove -- Date : 06/13/2013 08:05:48

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> DELETED

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS545025B9A300 +++++

--- User ---

[MBR] d37106ba63e5c8530dc2d1b5f68a03b8

[bSP] d6a0248e49258056fc09d15a2637aaff : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13312 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 27265024 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 27469824 | Size: 225061 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_06132013_02d0805.txt >>

RKreport[1]_S_06132013_02d0804.txt ; RKreport[2]_D_06132013_02d0805.txt

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  • Staff

Hello gawilson01

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Here is the report. I opened a few programs after running ComboFix and things appear to be working fine. The scan took quite a while. I don't think it was quite as long as last time but probably atleast 30 or more minutes. ComboFix indicates that it should only take about 10 minutes unless your computer is badly infected. Is that why it is running so slowly for me?? ComboFix 13-06-13.01 - East Bay Repair 06/13/2013 19:13:14.2.1 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1977.742 [GMT -7:00]

Running from: c:\users\East Bay Repair\Desktop\ComboFix.exe

Command switches used :: c:\users\East Bay Repair\Desktop\CFScript.txt

AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

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((((((((((((((((((((((((( Files Created from 2013-05-14 to 2013-06-14 )))))))))))))))))))))))))))))))

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2013-06-14 02:28 . 2013-06-14 02:28 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-06-13 17:14 . 2013-06-13 17:14 -------- d-----w- c:\program files (x86)\Common Files\Java

2013-06-13 17:13 . 2013-06-13 17:13 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-06-13 17:12 . 2013-06-13 17:12 -------- d-----w- c:\program files (x86)\Java

2013-06-13 05:23 . 2013-06-13 05:23 -------- d-----w- c:\windows\ERUNT

2013-06-13 05:07 . 2013-06-13 05:22 -------- d-----w- C:\JRT

2013-06-12 15:04 . 2013-05-08 06:39 1910632 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-06-12 15:04 . 2013-04-26 05:51 751104 ----a-w- c:\windows\system32\win32spl.dll

2013-06-12 15:04 . 2013-04-26 04:55 492544 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-06-12 15:04 . 2013-05-10 05:49 30720 ----a-w- c:\windows\system32\cryptdlg.dll

2013-06-12 15:04 . 2013-05-10 03:20 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll

2013-06-12 15:03 . 2013-04-17 06:24 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll

2013-06-12 15:03 . 2013-04-17 07:02 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll

2013-06-12 15:03 . 2013-05-13 05:51 1464320 ----a-w- c:\windows\system32\crypt32.dll

2013-06-12 15:03 . 2013-05-13 03:43 1192448 ----a-w- c:\windows\system32\certutil.exe

2013-06-12 15:03 . 2013-05-13 03:08 903168 ----a-w- c:\windows\SysWow64\certutil.exe

2013-06-12 15:03 . 2013-05-13 05:51 184320 ----a-w- c:\windows\system32\cryptsvc.dll

2013-06-12 15:03 . 2013-05-13 05:51 139776 ----a-w- c:\windows\system32\cryptnet.dll

2013-06-12 15:03 . 2013-05-13 04:45 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll

2013-06-12 15:03 . 2013-05-13 04:45 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll

2013-06-12 15:03 . 2013-05-13 05:50 52224 ----a-w- c:\windows\system32\certenc.dll

2013-06-12 15:03 . 2013-05-13 04:45 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll

2013-06-12 15:03 . 2013-05-13 03:08 43008 ----a-w- c:\windows\SysWow64\certenc.dll

2013-06-12 15:02 . 2013-03-31 22:52 1887232 ----a-w- c:\windows\system32\d3d11.dll

2013-06-12 15:02 . 2013-04-25 23:30 1505280 ----a-w- c:\windows\SysWow64\d3d11.dll

2013-06-12 14:43 . 2013-06-12 14:43 -------- d-----w- c:\users\East Bay Repair\AppData\Roaming\Malwarebytes

2013-06-12 14:42 . 2013-06-12 14:42 -------- d-----w- c:\programdata\Malwarebytes

2013-06-12 14:42 . 2013-06-12 14:42 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-06-12 14:42 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-06-12 06:18 . 2013-06-12 06:18 -------- d-----w- c:\users\East Bay Repair\AppData\Local\Programs

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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

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2013-06-13 17:12 . 2012-06-05 21:41 866720 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2013-06-13 17:12 . 2011-02-14 23:11 788896 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-06-13 14:26 . 2010-12-12 05:40 75825640 ----a-w- c:\windows\system32\MRT.exe

2013-06-12 15:33 . 2012-04-03 15:22 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-06-12 15:33 . 2011-05-18 12:54 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-18 11:48 . 2010-06-24 19:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-13 05:49 . 2013-05-15 02:06 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-05-15 02:06 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-05-15 02:06 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-05-15 02:06 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-05-15 02:06 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-05-15 02:06 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-04-12 14:45 . 2013-04-25 04:25 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 06:01 . 2013-05-15 02:06 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys

2013-04-10 06:01 . 2013-05-15 02:06 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-04-10 03:30 . 2013-05-15 02:05 3153920 ----a-w- c:\windows\system32\win32k.sys

2013-03-29 09:53 . 2013-03-29 09:53 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys

2013-03-21 10:08 . 2013-03-21 10:08 240952 ----a-w- c:\windows\system32\drivers\avgtdia.sys

2013-03-19 13:59 . 2013-03-19 13:59 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-03-19 13:59 . 2013-03-19 13:59 185344 ----a-w- c:\windows\SysWow64\elshyph.dll

2013-03-19 13:59 . 2013-03-19 13:59 226304 ----a-w- c:\windows\system32\elshyph.dll

2013-03-19 13:59 . 2013-03-19 13:59 158720 ----a-w- c:\windows\SysWow64\msls31.dll

2013-03-19 13:59 . 2013-03-19 13:59 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll

2013-03-19 13:59 . 2013-03-19 13:59 138752 ----a-w- c:\windows\SysWow64\wextract.exe

2013-03-19 13:59 . 2013-03-19 13:59 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2013-03-19 13:59 . 2013-03-19 13:59 523264 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-03-19 13:59 . 2013-03-19 13:59 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-03-19 13:59 . 2013-03-19 13:59 38400 ----a-w- c:\windows\SysWow64\imgutil.dll

2013-03-19 13:59 . 2013-03-19 13:59 12800 ----a-w- c:\windows\SysWow64\mshta.exe

2013-03-19 13:59 . 2013-03-19 13:59 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2013-03-19 13:59 . 2013-03-19 13:59 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2013-03-19 13:59 . 2013-03-19 13:59 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2013-03-19 13:59 . 2013-03-19 13:59 61952 ----a-w- c:\windows\SysWow64\tdc.ocx

2013-03-19 13:59 . 2013-03-19 13:59 361984 ----a-w- c:\windows\SysWow64\html.iec

2013-03-19 13:59 . 2013-03-19 13:59 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-03-19 13:59 . 2013-03-19 13:59 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll

2013-03-19 13:59 . 2013-03-19 13:59 197120 ----a-w- c:\windows\system32\msrating.dll

2013-03-19 13:59 . 2013-03-19 13:59 216064 ----a-w- c:\windows\system32\msls31.dll

2013-03-19 13:59 . 2013-03-19 13:59 452096 ----a-w- c:\windows\system32\dxtmsft.dll

2013-03-19 13:59 . 2013-03-19 13:59 441856 ----a-w- c:\windows\system32\html.iec

2013-03-19 13:59 . 2013-03-19 13:59 281600 ----a-w- c:\windows\system32\dxtrans.dll

2013-03-19 13:59 . 2013-03-19 13:59 1400416 ----a-w- c:\windows\system32\ieapfltr.dat

2013-03-19 13:59 . 2013-03-19 13:59 762368 ----a-w- c:\windows\system32\ieapfltr.dll

2013-03-19 13:59 . 2013-03-19 13:59 81408 ----a-w- c:\windows\system32\icardie.dll

2013-03-19 13:59 . 2013-03-19 13:59 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-03-19 13:59 . 2013-03-19 13:59 270848 ----a-w- c:\windows\system32\iedkcs32.dll

2013-03-19 13:59 . 2013-03-19 13:59 235008 ----a-w- c:\windows\system32\url.dll

2013-03-19 13:59 . 2013-03-19 13:59 27648 ----a-w- c:\windows\system32\licmgr10.dll

2013-03-19 13:59 . 2013-03-19 13:59 247296 ----a-w- c:\windows\system32\webcheck.dll

2013-03-19 13:59 . 2013-03-19 13:59 1509376 ----a-w- c:\windows\system32\inetcpl.cpl

2013-03-19 13:59 . 2013-03-19 13:59 97280 ----a-w- c:\windows\system32\mshtmled.dll

2013-03-19 13:59 . 2013-03-19 13:59 144896 ----a-w- c:\windows\system32\wextract.exe

2013-03-19 13:59 . 2013-03-19 13:59 102912 ----a-w- c:\windows\system32\inseng.dll

2013-03-19 13:59 . 2013-03-19 13:59 599552 ----a-w- c:\windows\system32\vbscript.dll

2013-03-19 13:59 . 2013-03-19 13:59 167424 ----a-w- c:\windows\system32\iexpress.exe

2013-03-19 13:59 . 2013-03-19 13:59 173568 ----a-w- c:\windows\system32\ieUnatt.exe

2013-03-19 13:59 . 2013-03-19 13:59 149504 ----a-w- c:\windows\system32\occache.dll

2013-03-19 13:59 . 2013-03-19 13:59 62976 ----a-w- c:\windows\system32\pngfilt.dll

2013-03-19 13:59 . 2013-03-19 13:59 13824 ----a-w- c:\windows\system32\mshta.exe

2013-03-19 13:59 . 2013-03-19 13:59 52224 ----a-w- c:\windows\system32\msfeedsbs.dll

2013-03-19 13:59 . 2013-03-19 13:59 51200 ----a-w- c:\windows\system32\imgutil.dll

2013-03-19 13:59 . 2013-03-19 13:59 136192 ----a-w- c:\windows\system32\iepeers.dll

2013-03-19 13:59 . 2013-03-19 13:59 135680 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-03-19 13:59 . 2013-03-19 13:59 12800 ----a-w- c:\windows\system32\msfeedssync.exe

2013-03-19 13:59 . 2013-03-19 13:59 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-03-19 13:59 . 2013-03-19 13:59 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-03-19 13:59 . 2013-03-19 13:59 77312 ----a-w- c:\windows\system32\tdc.ocx

2013-03-19 06:04 . 2013-04-10 15:07 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:53 . 2013-05-15 02:05 48640 ----a-w- c:\windows\system32\wwanprotdim.dll

2013-03-19 05:53 . 2013-05-15 02:05 230400 ----a-w- c:\windows\system32\wwansvc.dll

2013-03-19 05:46 . 2013-04-10 15:07 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 15:07 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 15:07 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 15:07 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 15:07 112640 ----a-w- c:\windows\system32\smss.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

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*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-07-22 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-04 284696]

"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-12-01 825936]

"EEventManager"="c:\progra~2\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-04-07 673616]

"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2009-06-05 843776]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]

"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-10-26 2643320]

"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-04-29 4408368]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe /Startup [2012-12-6 6186872]

QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-12-6 1176464]

QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2012\QBW32.EXE -silent [2012-12-6 1181584]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux1"=wdmaud.drv

.

R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [x]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R2 HP LaserJet Service;HP LaserJet Service;c:\program files (x86)\HP\HPLaserJetService\HPLaserJetService.exe;c:\program files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [x]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]

R3 HPFXBULKLEDM;HPFXBULKLEDM;c:\windows\system32\drivers\hppdbulkio.sys;c:\windows\SYSNATIVE\drivers\hppdbulkio.sys [x]

R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [x]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]

S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]

S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]

S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [x]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]

S2 ePowerSvc;Acer ePower Service;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe [x]

S2 GREGService;GREGService;c:\program files (x86)\eMachines\Registration\GREGsvc.exe;c:\program files (x86)\eMachines\Registration\GREGsvc.exe [x]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]

S2 MSSQL$EZPARTS5;SQL Server (EZPARTS5);c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe;c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [x]

S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [x]

S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [x]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]

S2 Updater Service;Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [x]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys;c:\windows\SYSNATIVE\drivers\IntcHdmi.sys [x]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]

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Contents of the 'Scheduled Tasks' folder

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2013-06-14 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 15:33]

.

2013-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-08 07:18]

.

2013-06-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-12-08 07:18]

.

2013-06-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-16557617-3358393018-3745860894-1000Core.job

- c:\users\East Bay Repair\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-22 17:23]

.

2013-06-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-16557617-3358393018-3745860894-1000UA.job

- c:\users\East Bay Repair\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-22 17:23]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-07-19 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-07-19 387608]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-07-19 365592]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"Acer ePower Management"="c:\program files\eMachines\eMachines Power Management\ePowerTray.exe" [2010-06-11 861216]

.

------- Supplementary Scan -------

.

uStart Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fhl%3Den%26tab%3Dwm%26ui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&scc=1&ltmpl=default&ltmplcache=2&hl=en

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

Trusted Zone: usanetwork.com\www

TCP: DhcpNameServer = 192.168.1.254

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

SafeBoot-98305434.sys

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-16557617-3358393018-3745860894-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-16557617-3358393018-3745860894-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-06-13 19:51:20

ComboFix-quarantined-files.txt 2013-06-14 02:51

ComboFix2.txt 2013-06-13 07:17

.

Pre-Run: 174,698,938,368 bytes free

Post-Run: 174,413,336,576 bytes free

.

- - End Of File - - 79055D9AE52AC9818F97CB4350392A88

D41D8CD98F00B204E9800998ECF8427E

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.7)
      Java 6 Update 33

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Here is the MBAM log:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.06.14.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16614

East Bay Repair :: EBR-PC [administrator]

Protection: Enabled

6/14/2013 9:22:48 AM

mbam-log-2013-06-14 (09-22-48).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 212246

Time elapsed: 6 minute(s), 50 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Here is the HijackThis report. My computer is running a little slow right now but I have been working on several things this morning and think it might just be because of that. I will try restarting the computer in a bit and see if that changes things.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:40:06 AM, on 6/14/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v10.0 (10.00.9200.16611)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Launch Manager\LManager.EXE

C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Users\East Bay Repair\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe

C:\Users\East Bay Repair\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fhl%3Den%26tab%3Dwm%26ui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&scc=1&ltmpl=default&ltmplcache=2&hl=en

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe

O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"

O4 - HKLM\..\Run: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - Global Startup: Intuit Data Protect.lnk = C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O4 - Global Startup: QuickBooks_Standard_21.lnk = C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} (Auctiva Image Uploader Control) - http://www.auctiva.com/Aurigma/ImageUploader57.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: intu-help-qb5 - {867FCB77-9823-4CD6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe

O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe

O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\eMachines\Registration\GREGsvc.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP LaserJet Service - HP - C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NTI, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Updater Service - Acer Group - C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 11218 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Hello gawilson01

Do this and try again

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE

Gringo

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I am running it now. I did not check the box to delete all of my personal settings. I thought it was going to do it automatically but it was an option. If you need me to check that box and redo the internet explorer reset let me know and I will. Once complete I will rerun ESET.

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Here is the info from the ESET scan: C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnIC.dll a variant of Win32/Bundled.Toolbar.Ask application

C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnToolbarInstaller.exe a variant of Win32/Bundled.Toolbar.Ask application

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  • Staff

Hello gawilson01

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\"
    del %0


  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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