petersct Posted June 3, 2013 Author ID:686674 Share Posted June 3, 2013 The computer is functioning normal from what I can tell.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 8:15:18 PM, on 6/2/2013Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v10.0 (10.00.9200.16576)Boot mode: NormalRunning processes:C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorUpdate.exeC:\Program Files (x86)\Google\Drive\googledrivesync.exeC:\ProgramData\Clickfree\HDDV2NUSB3\Reminder\SacReminder.exeC:\Program Files (x86)\AVG\AVG2012\avgtray.exeC:\Program Files (x86)\Citrix\ICA Client\concentr.exeC:\Program Files (x86)\Spyware Terminator\SpywareTerminatorShield.ExeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\Google\Drive\googledrivesync.exeC:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Users\Tyler\Desktop\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLLO2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLLO2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllO2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dllO3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServicesO4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startupO4 - HKLM\..\Run: [spywareTerminator] "C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorShield.exe"O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"O4 - HKCU\..\Run: [spywareTerminatorUpdate] "C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorUpdate.exe"O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostartO4 - HKCU\..\Run: [sacReminderHDDV2N] C:\ProgramData\Clickfree\HDDV2NUSB3\reminder\SacReminder.exeO4 - Global Startup: Bluetooth.lnk = ?O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000O8 - Extra context menu item: Free YouTube Download - C:\Users\Tyler\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htmO8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Tyler\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htmO8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmO8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dllO18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLLO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeO23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exeO23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exeO23 - Service: CFUACProxy_hddv2nusb3 - Storage Appliance Corp. - C:\ProgramData\Clickfree\HDDV2NUSB3\UACProxy.exeO23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exeO23 - Service: CLHNServiceForPowerDVD - Unknown owner - C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exeO23 - Service: CyberLink Product - 2011/12/30 22:34:15 (CLKMSVC10_C6F09094) - CyberLink - C:\Program Files (x86)\Hewlett-Packard\Media\DVD\Kernel\HDDVD\NavFilter\kmsvc.exeO23 - Service: CyberLink PowerDVD 11.0 Monitor Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exeO23 - Service: CyberLink PowerDVD 11.0 Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD11\Common\MediaServer\CLMSServerForPDVD11.exeO23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exeO23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exeO23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exeO23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exeO23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exeO23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeO23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exeO23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exeO23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: SacNetAgentService_C57C4F854F53 - Storage Appliance Corporation - C:\ProgramData\Clickfree\HDDV2NUSB3\Reminder\SacNetAgent.exeO23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files (x86)\Spyware Terminator\sp_rsser.exeO23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exeO23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exeO23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe--End of file - 16004 bytes Link to post Share on other sites More sharing options...
Staff gringo_pr Posted June 3, 2013 Staff ID:686677 Share Posted June 3, 2013 GreetingsThese logs are looking very good, we are almost done!!! Just one more scan to go.:Remove unneeded start-up entries:This part of the fix is purely optionalThese are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster. Run HijackThis (rightclick and run as admin) Click on the Scan button Put a check beside all of the items listed below (if present):O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServicesO4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostartO4 - HKCU\..\Run: [sacReminderHDDV2N] C:\ProgramData\Clickfree\HDDV2NUSB3\reminder\SacReminder.exe[*] Close all open windows and browsers/email, etc...[*] Click on the "Fix Checked" button[*] When completed, close the application.NOTE**You can research each of those lines >here< and see if you want to keep them or notjust copy the name between the brackets and paste into the search spaceO4 - HKLM\..\Run: [IntelliPoint]Eset Online Scanner**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as adminGo Eset web page to run an online scanner from ESET. Turn off the real time scanner of any existing antivirus program while performing the online scanclick on the Run ESET Online Scanner buttonTick the box next to YES, I accept the Terms of Use.Click Start[*]When asked, allow the add/on to be installedClick Start[*]Make sure that the option Remove found threats is unticked[*]Click on Advanced Settings, ensure the optionsScan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.[*]Click Scan[*]wait for the virus definitions to be downloaded[*]Wait for the scan to finishWhen the scan is completeIf no threats were foundput a checkmark in "Uninstall application on close"close programreport to me that nothing was foundIf threats were foundclick on "list of threats found"click on "export to text file" and save it as ESET SCAN and save to the desktopClick on backput a checkmark in "Uninstall application on close"click on finishclose programcopy and paste the report hereGringo Link to post Share on other sites More sharing options...
petersct Posted June 3, 2013 Author ID:686705 Share Posted June 3, 2013 Here is the ESET SCAN:C:\FRST\Quarantine\3edfded9.exe a variant of Win32/Kryptik.BCFO trojanC:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnIC.dll a variant of Win32/Bundled.Toolbar.Ask applicationC:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnToolbarInstaller.exe a variant of Win32/Bundled.Toolbar.Ask applicationC:\Users\Tyler\Downloads\Chuck.S05E12.HDTV.XviD-LOL.avi.exe Win32/Adware.1ClickDownload.G applicationC:\Users\Tyler\Downloads\cnet2_PhotoCropSetup2_0_exe.exe a variant of Win32/InstallCore.D applicationC:\Users\Tyler\Downloads\SoftonicDownloader_for_fifa-12 (1).exe a variant of Win32/SoftonicDownloader.E applicationC:\Users\Tyler\Downloads\SoftonicDownloader_for_fifa-12.exe a variant of Win32/SoftonicDownloader.E applicationC:\Users\Tyler\Downloads\SoftonicDownloader_for_stream-torrent.exe a variant of Win32/SoftonicDownloader.A applicationC:\Users\Tyler\Downloads\SoftonicDownloader_for_tvants.exe a variant of Win32/SoftonicDownloader.A applicationC:\Users\Tyler\Downloads\vlcmediaplayer-setup.exe Win32/DownloadAdmin.A.Gen applicationC:\Users\Tyler\Downloads\vshare-toolbar.exe Win32/Toolbar.Zugo application Link to post Share on other sites More sharing options...
Staff gringo_pr Posted June 3, 2013 Staff ID:686724 Share Posted June 3, 2013 Hello petersct There are some minor things in your online scan that should be removed.delete filesCopy all text in the code box (below)...to Notepad.@echo offdel /f /s /q "C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnIC.dll"del /f /s /q "C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnToolbarInstaller.exe"del /f /s /q "C:\Users\Tyler\Downloads\Chuck.S05E12.HDTV.XviD-LOL.avi.exe"del /f /s /q "C:\Users\Tyler\Downloads\cnet2_PhotoCropSetup2_0_exe.exe"del /f /s /q "C:\Users\Tyler\Downloads\SoftonicDownloader_for_fifa-12 (1).exe"del /f /s /q "C:\Users\Tyler\Downloads\SoftonicDownloader_for_fifa-12.exe"del /f /s /q "C:\Users\Tyler\Downloads\SoftonicDownloader_for_stream-torrent.exe"del /f /s /q "C:\Users\Tyler\Downloads\SoftonicDownloader_for_tvants.exe"del /f /s /q "C:\Users\Tyler\Downloads\vlcmediaplayer-setup.exe"del /f /s /q "C:\Users\Tyler\Downloads\vshare-toolbar.exe"del %0Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"It should look like this: <--XP<--vistaDouble click on delfile.bat to execute it.A black CMD window will flash, then disappear...this is normal.The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.:Why we need to remove some of our tools: Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.:DeFogger:Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.To re-enable your Emulation drivers, double click DeFogger to run the tool. The application window will appear Click the Re-enable button to re-enable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OK DeFogger will now ask to reboot the machine - click OK.Your Emulation drivers are now re-enabled.:Uninstall ComboFix:turn off all active protection softwarepush the "windows key" + "R" (between the "Ctrl" button and "Alt" Button) please copy and past the following into the box ComboFix /Uninstall and click OK. Note the space between the X and the /Uninstall, it needs to be there.:Remove the rest of our tools:Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.Double-click OTCleanIt.exe.Click the CleanUp! button.Select Yes when the "Begin cleanup Process?" prompt appears.If you are prompted to Reboot during the cleanup, select Yes.The tool will delete itself once it finishes, if not delete it by yourself. If asked to restart the computer, please do soNote: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.About JavaDuring the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website. Link to download latest version. - install JavaHow to disable java in your web browsers - Disable Java:The programs you can keep:Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstallsCCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleanerMalwarebytes' Anti-Malware The Gold standerd today in antimalware scanners:Security programs:One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It istotally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)Note** If you decide to install MSE you will need to uninstall your present Antivirus:Security awareness:It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.Here are some articles that are must reads and should be read by everybody in your household that uses the internetinternetsafetyInternet Safety for KidsHere is some more reading for you from some of my collegesPC Safety and Security - What Do I Need? from my friends at Tech Support ForumCOMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removalquoted from Tech Support ForumConclusionThere is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PMMy help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.Gringo Link to post Share on other sites More sharing options...
petersct Posted June 4, 2013 Author ID:687140 Share Posted June 4, 2013 Thanks a lot for your help Gringo! I read your latest post and performed all those steps. I will be donating for sure. Thanks again for helping me out. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted June 4, 2013 Staff ID:687173 Share Posted June 4, 2013 You are more than welcomegringo Link to post Share on other sites More sharing options...
Staff gringo_pr Posted June 7, 2013 Staff ID:688423 Share Posted June 7, 2013 Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you. Link to post Share on other sites More sharing options...
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