Potential Malware?

dayve · May 31, 2013

After re-installing it still doesn't open.

Maniac · May 31, 2013

Try this one:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

dayve · May 31, 2013

It said "Windows Resource Protection did not find any integrity violations"

Maniac · May 31, 2013

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named)

Click the cog in the upper right

Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan

Allow AVP to delete all infections found

Once it has finished select report tab (last tab)

Select Detected threads report from the left and press Save button

Save it to your desktop and post it in your next reply.

dayve · May 31, 2013

I've just returned to my computer which was running the scan for about 8 hours to find Kaspersky closed down. Any ideas? Should I try running it again?

dayve · May 31, 2013

5* hours

Maniac · June 1, 2013

No, I don't have any idea.

Try this:

Please download DrWeb-CureIt and save it to your Desktop. Do NOT perform a scan yet

Double-click on drweb-cureit.exe to start the program.
An Express Scan of your PC notice will appear.
Under Start the Express Scan Now, Click OK to start the scan.
This is a short scan that will scan the files currently running in memory.
If something is found, click the Yes button when it asks you if you want to cure it.
Once the short scan has finished, Click Options > Change settings
Choose the Scan tab and UNcheck Heuristic analysis
Back at the main window, click Custom Scan, then Select drives (a red dot will show which drives have been chosen).
Then click the Start/Stop Scanning button (green arrow on the right, and the scan will start.
When finished, a message will be displayed at the bottom advising if any viruses were found.
Click Yes to all if it asks if you want to cure/move the file.
When the scan has finished, look if you can see the icon next to the files found.
If so, click it, then click the next icon right below and select Move incurable.
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
Save the DrWeb.csv report to your Desktop.
Exit Dr.Web Cureit when you have finished.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

dayve · June 1, 2013

I ran the express scan which found no issues.

When I went to change the options for the second scan there was no Scan tab or any sign of Heuristic analysis. I wasn't sure what to do at this point.

Maniac · June 1, 2013

Leave it. Try to run Kaspersky AVP again in Safe mode with Networking:

http://windows.microsoft.com/en-US/windows7/start-your-computer-in-safe-mode

dayve · June 7, 2013

Hi, sorry for the lack of activity. I had a couple exams so was pretty busy.

I did the safe mode Kaspersky Scan which found nothing.

Maniac · June 8, 2013

Let's try again with Dr.Web on this way:

Download Dr.Web CureIt to the desktop.

The download is nearly 104.6 MB in size

Turn OFF your antivirus program.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Turn off any other add-on security app {if you have them} like MBAM File System Protection.
If this system is Windows 8/7 or VISTA, then Right-click on drweb-cureit.exe and select Run as Administrator.
Otherwise, on Windows XP, doubleclick on drweb-cureit.exe file to start the tool.
You will see a screen similar to this:

Click the checkbox to participate, and then click on Continue button.
Next

Click on Select onjects for scanning
Next

Put a checkmark by clicking on the boxes as shown.
Do not select Temporary files or System Restore points.
Then click on Start scanning button
The scan in progress will be shown like this
IF something is detected, you will see a screen similar to this

For each item "detected", click on the Action column down arrow, like this

Your options will be Cure or Ignore
IF you see an item that you are very sure is ok, then un-check the checkbox for that item.
Typically, you will keep the Cure default.
Then click on the Neutralize button.
When the actions are completed, you will see this
Click on the green Open Report line. It will pop-up the report in NOTEPAD.
Save the report to your desktop. The report will be called Cureit.log
Close Dr.Web Cureit.
Reboot your computer to allow files that were in use to be moved/deleted during reboot.
After reboot, attach the log Cureit.log you saved previously in your next reply.

Re-Enable your antivirus program when all done.

dayve · June 11, 2013

Just ran this scan, it found nothing, and therefore there was no "Open Report" option.

Maniac · June 12, 2013

Any progress after all?

dayve · June 13, 2013

Malwarebytes still isn't opening. Chameleon seems to run correctly but then doesn't open Malwarebytes after it is complete, so I'm not sure. This is, however, all that seems to b wrong...

Maniac · June 13, 2013

Download and run mbam-clean.exe from here
It will ask to restart your computer, please allow it to do so very important
After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
- Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
- Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
  Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

dayve · June 13, 2013

Still not working

Maniac · June 15, 2013

Please download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

dayve · June 15, 2013

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

www.malwarebytes.org

Database version: v2013.06.15.05

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16618

Dave :: DAVE-PC [administrator]

15/06/2013 20:22:22

mbar-log-2013-06-15 (20-22-22).txt

Scan type: Quick scan

Scan options disabled: Deep Anti-Rootkit Scan | PUP

Objects scanned: 308844

Time elapsed: 53 minute(s), 13 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

(end)

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16618

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 4139630592, free: 2055778304

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16618

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 4139630592, free: 2048700416

Downloaded database version: v2013.06.15.05

Downloaded database version: v2013.05.22.01

Initializing...

------------ Kernel report ------------

06/15/2013 20:22:12

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\compbatt.sys

\SystemRoot\system32\drivers\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\system32\DRIVERS\nvpciflt.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\dtsoftbus01.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\??\C:\Windows\system32\drivers\avgtpx64.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\drivers\ws2ifsl.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\System32\Drivers\SCDEmu.SYS

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys

\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\drivers\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\nvlddmkm.sys

\SystemRoot\System32\Drivers\nvBridge.kmd

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\system32\DRIVERS\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\k57nd60a.sys

\SystemRoot\system32\DRIVERS\bScsiSDa.sys

\SystemRoot\system32\DRIVERS\SCSIPORT.SYS

\SystemRoot\system32\drivers\bScsiMSa.sys

\SystemRoot\system32\drivers\b57xdbd.sys

\SystemRoot\system32\DRIVERS\bcmwl664.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\ETD.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\drivers\CmBatt.sys

\??\C:\Windows\system32\drivers\UBHelper.sys

\??\C:\Windows\system32\drivers\NTIDrvr.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\drivers\wmiacpi.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\tap0901.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\RTKVHD64.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\IntcDAud.sys

\SystemRoot\system32\drivers\b57xdmp.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\Sftvollh.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\DRIVERS\TurboB.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\system32\DRIVERS\Sftfslh.sys

\SystemRoot\system32\DRIVERS\Sftplaylh.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\Sftredirlh.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8006c1e060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IAAStorageDevice-1\

Lower Device Object: 0xfffffa8004dff050

Lower Device Driver Name: \Driver\iaStor\

<<<2>>>

Device number: 0, partition: 3

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8006c1e060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8006c1eb90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8006c1e060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8004dff050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

Device number: 0, partition: 3

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\Windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 3

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: F220CFC

Partition information:

Partition 0 type is Other (0x27)

Partition is NOT ACTIVE.

Partition starts at LBA: 2048 Numsec = 31457280

Partition 1 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 31459328 Numsec = 204800

Partition file system is NTFS

Partition is bootable

Partition 2 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 31664128 Numsec = 945106944

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...

Done!

Scan finished

=======================================

Removal queue found; removal started

Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...

Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_31459328_i.mbam...

Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...

Removal finished

Maniac · June 15, 2013

Now you should run the fixdamage.exe application, located in the same MBAR directory as mbar.exe. Clicking on fixdamage.exe will open the console application and request confirmation to apply any fixes to the operating system. Input “Y” to being the fix. After the fix is complete, it will request you to restart the system again.

dayve · June 16, 2013

I've done this.

Maniac · June 16, 2013

Any progress?

dayve · June 17, 2013

Yes! Malwarebytes updated and works! Thank-you.

Maniac · June 17, 2013

So everything is fine now?

dayve · June 18, 2013

It would seem so

Maniac · June 18, 2013

Glad I could help!

Step 1

Please run OTL and click on CleanUp .

Step 2

Double click on AdwCleaner.exe to run the tool.
Click on Uninstall
Confirm with Yes

Step 3

Please uninstall ESET Online Scanner and manually delete Kaspersky AVPL, Dr.Web CureIt and Malwarebytes' Anti-Rootkit.

Step 4

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing!

Potential Malware?

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