Jump to content

trojan gen 2


Recommended Posts

Old laptop has trojan gen 2 infrection. Ran malwarebytes full scan and ccleaner, which I run both regularly. Also use Symantec Endpoint protection small business edition.

Greatly appreciate your help.

attach file:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 6/2/2005 8:07:38 AM

System Uptime: 5/19/2012 10:08:36 AM (0 hours ago)

.

Motherboard: Dell Computer Corporation | | 0X8957

Processor: Intel® Pentium® M processor 2.00GHz | Microprocessor | 1993/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 71 GiB total, 30.618 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Intel® PRO/Wireless 2200BG Network Connection

Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&39A85202&0&18F0

Manufacturer: Intel® Corporation

Name: Intel® PRO/Wireless 2200BG Network Connection

PNP Device ID: PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&39A85202&0&18F0

Service: w29n51

.

==== System Restore Points ===================

.

RP1638: 2/22/2012 8:54:40 AM - System Checkpoint

RP1639: 2/22/2012 5:36:39 PM - Software Distribution Service 3.0

RP1640: 2/27/2012 4:11:21 PM - System Checkpoint

RP1641: 3/5/2012 12:46:56 PM - System Checkpoint

RP1642: 3/7/2012 10:58:46 AM - System Checkpoint

RP1643: 3/8/2012 11:06:16 AM - System Checkpoint

RP1644: 3/9/2012 2:43:16 PM - System Checkpoint

RP1645: 3/12/2012 10:19:10 AM - System Checkpoint

RP1646: 3/14/2012 9:12:52 AM - Software Distribution Service 3.0

RP1647: 3/15/2012 10:21:53 AM - System Checkpoint

RP1648: 3/16/2012 3:35:13 PM - System Checkpoint

RP1649: 3/29/2012 7:19:03 PM - System Checkpoint

RP1650: 4/2/2012 10:04:07 AM - System Checkpoint

RP1651: 4/4/2012 10:24:24 AM - System Checkpoint

RP1652: 4/5/2012 10:43:20 AM - System Checkpoint

RP1653: 4/6/2012 12:41:22 PM - System Checkpoint

RP1654: 4/6/2012 3:21:37 PM - Installed Microsoft Download Manager

RP1655: 4/6/2012 3:24:10 PM - Installed Compatibility Pack for the 2007 Office system

RP1656: 4/6/2012 3:57:51 PM - Installed Windows Internet Explorer 8.

RP1657: 4/6/2012 3:59:03 PM - Software Distribution Service 3.0

RP1658: 4/9/2012 9:26:58 AM - Software Distribution Service 3.0

RP1659: 4/11/2012 9:42:00 AM - System Checkpoint

RP1660: 4/16/2012 1:29:19 PM - System Checkpoint

RP1661: 4/16/2012 5:56:04 PM - Software Distribution Service 3.0

RP1662: 4/23/2012 10:42:26 AM - System Checkpoint

RP1663: 4/27/2012 12:37:57 PM - System Checkpoint

RP1664: 4/27/2012 5:41:22 PM - Software Distribution Service 3.0

RP1665: 5/2/2012 12:19:57 PM - System Checkpoint

RP1666: 5/7/2012 12:20:09 PM - System Checkpoint

RP1667: 5/9/2012 10:29:48 AM - System Checkpoint

RP1668: 5/10/2012 9:01:59 AM - Software Distribution Service 3.0

RP1669: 5/11/2012 10:49:31 AM - System Checkpoint

RP1670: 5/15/2012 5:51:51 PM - System Checkpoint

RP1671: 5/17/2012 2:50:30 PM - System Checkpoint

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Reader 9.1

ALPS Touch Pad Driver

AnswerWorks Runtime

Apple Application Support

Apple Software Update

ATI Control Panel

ATI Display Driver

AutoUpdate

Broadcom Management Programs 2

CCleaner

Compatibility Pack for the 2007 Office system

Conexant D480 MDC V.92 Modem

Critical Update for Windows Media Player 11 (KB959772)

Dell Driver Reset Tool

Dell Support 5.0.0 (630)

Dell System Restore

Digital Line Detect

DivX

File Type Assistant

Final Media Player 2011

getPlus® for Adobe

GoToMeeting 4.5.0.457

HighMAT Extension to Microsoft Windows XP CD Writing Wizard

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

Intel® PROSet/Wireless Software

Internal Network Card Power Management

Internet Explorer Default Page

J2SE Runtime Environment 5.0 Update 2

J2SE Runtime Environment 5.0 Update 4

J2SE Runtime Environment 5.0 Update 6

Java 2 Runtime Environment, SE v1.4.2_03

Java Auto Updater

Java 6 Update 22

LastPass (uninstall only)

LiveUpdate 3.3 (Symantec Corporation)

Macromedia Flash Player

Malwarebytes Anti-Malware version 1.61.0.1400

mCore

mDrWiFi

mHlpDell

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Download Manager

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office XP Standard

Microsoft Plus! Digital Media Edition Installer

Microsoft Plus! Photo Story 2 LE

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

mIWA

mIWCA

mLogView

mMHouse

Modem Helper

Mozilla Thunderbird (3.1.7)

mPfMgr

mPfWiz

mProSafe

mSSO

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6 Service Pack 2 (KB954459)

mToolkit

Musicmatch for Windows Media Player

mWlsSafe

mXML

mZConfig

NCD ThinPATH Plus

NetWaiting

Notmad Explorer (remove only)

office Convert Pdf to Jpg Jpeg Tiff Free 6.4

Ontrack VeriFile Online Data Reports

Paraben's Flow Charter

PDFill PDF Editor with FREE Writer and FREE Tools

PowerDVD 5.5

Printer Software Uninstall

QuickSet

QuickTime

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB2183461)

Security Update for Windows Internet Explorer 7 (KB2360131)

Security Update for Windows Internet Explorer 7 (KB2416400)

Security Update for Windows Internet Explorer 7 (KB2482017)

Security Update for Windows Internet Explorer 7 (KB2497640)

Security Update for Windows Internet Explorer 7 (KB2530548)

Security Update for Windows Internet Explorer 7 (KB2544521)

Security Update for Windows Internet Explorer 7 (KB2559049)

Security Update for Windows Internet Explorer 7 (KB2586448)

Security Update for Windows Internet Explorer 7 (KB2618444)

Security Update for Windows Internet Explorer 7 (KB2647516)

Security Update for Windows Internet Explorer 7 (KB928090)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 7 (KB978207)

Security Update for Windows Internet Explorer 7 (KB982381)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2510581)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Symantec Endpoint Protection Small Business Edition

TOSHIBA e-STUDIO Series Client2

Update for Windows Internet Explorer 7 (KB980182)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676-v2)

Update for Windows XP (KB2641690)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Viewpoint Media Player

WebFldrs XP

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 10

Windows Media Player 11

Windows XP Service Pack 3

WinRAR archiver

WordPerfect Office 12

.

==== Event Viewer Messages From Past Week ========

.

5/18/2012 2:49:58 PM, error: SCardSvr [610] - Smart Card Reader 'O2Micro PCMCIA Reader 0' rejected IOCTL POWER: The smart card is not responding to a reset.

5/18/2012 2:49:58 PM, error: SCardSvr [610] - Smart Card Reader 'O2Micro PCMCIA Reader 0' rejected IOCTL POWER: The device has been removed.

5/18/2012 2:49:58 PM, error: SCardSvr [610] - Smart Card Reader 'O2Micro PCMCIA Reader 0' rejected IOCTL GET_STATE: The device has been removed.

5/18/2012 2:49:58 PM, error: O2SCBUS [0] -

5/18/2012 11:55:16 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SrtETmp' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

5/18/2012 10:13:29 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde

5/17/2012 5:46:27 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

5/17/2012 5:40:46 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Media Player Network Sharing Service service to connect.

5/17/2012 5:40:46 PM, error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/17/2012 5:40:17 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec Management Client service to connect.

5/17/2012 5:40:17 PM, error: Service Control Manager [7000] - The Symantec Management Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The WLANKEEPER service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The Spectrum24 Event Monitor service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The Smart Card service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The RegSrvc service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The neoseriald service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The Machine Debug Manager service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The EvtEng service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).

5/17/2012 5:40:16 PM, error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

5/17/2012 5:40:16 PM, error: Service Control Manager [7031] - The Symantec Settings Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

5/17/2012 5:40:16 PM, error: Service Control Manager [7031] - The Symantec Management Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

5/17/2012 5:40:16 PM, error: Service Control Manager [7031] - The Symantec Event Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 200 milliseconds: Restart the service.

5/17/2012 5:40:16 PM, error: Service Control Manager [7031] - The Symantec Endpoint Protection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

5/17/2012 5:40:16 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec Settings Manager service to connect.

5/17/2012 2:35:56 PM, error: Service Control Manager [7000] - The NICCONFIGSVC service failed to start due to the following error: The system cannot find the file specified.

.

==== End Of File ===========================

DDS file:

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by George at 10:41:44 on 2012-05-19

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1391 [GMT -4:00]

.

AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Symantec Endpoint Protection *Enabled*

.

============== Running Processes ===============

.

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\system32\srvany.exe

C:\WINDOWS\system32\neoseriald.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.com/

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = hxxp://www.dell4me.com/mywaybiz

uSearch Bar = hxxp://www.google.com/ie

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Connection Wizard,ShellNext = iexplore

uSearchURL,(Default) = hxxp://www.google.com/keyword/%s

mSearchAssistant = hxxp://www.google.com/ie

uURLSearchHooks: H - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: LastPass Browser Helper Object: {95d9ecf5-2a4d-4550-be49-70d42f71296e} - c:\program files\lastpass\LPBar.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - c:\program files\lastpass\LPBar.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000

IE: LastPass - file://c:\program files\lastpass\context.html?cmd=lastpass

IE: LastPass Fill Forms - file://c:\program files\lastpass\context.html?cmd=fillforms

IE: {B863453A-26C3-4e1f-A54D-A2CD196348E9} - c:\program files\icqlite\ICQLite.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe

IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPBar.dll

LSP: mswsock.dll

Trusted Zone: xxxxxxxxxx.com\Cww

Trusted Zone: xxxxxxxxxx.com\www

Trusted Zone: sumtotalsystems.com

Trusted Zone: xxxxxxxx.com\Cww.xxxx

Trusted Zone: xxxxxxx.com\www.xxxx

Trusted Zone: xxxxxxxx.com\www.xxxxx

Trusted Zone: xxxxxxxxxxxxxt.com\www

Trusted Zone: xxxxxxxxs.com\www

Trusted Zone: xxxxxxxx.com\cww

Trusted Zone: xxxxxxxx.com\www

Trusted Zone: xxxxxx.com\Cww.scxxxx

Trusted Zone: xxxxxxx.com\www.xxxxxxx

Trusted Zone: xxxxxxxxxi.com\www.xxxxxx

Trusted Zone: xxxxxxxxxxxxt.com\www

Trusted Zone: xxxxxxxxxxxs.com\www

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab

DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://download.ewido.net/ewidoOnlineScan.cab

DPF: {1E4FF862-57ED-4E5C-9C57-3ECB8DC17827} - hxxp://192.168.6.115/ePlusDVR.cab

DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab

DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab

DPF: {6D868B99-8B01-4B25-9BD1-ED37AFDF5E29} - hxxp://ontrack.com/verifile/npvfasp.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://www.xxxxxxxxxxxxxx.com/webcams/activex/AxisCamControl.cab

DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab

DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab

DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

Notify: AtiExtEvent - Ati2evxx.dll

Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

============= SERVICES / DRIVERS ===============

.

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-2-12 108392]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-2-12 108392]

R2 neoseriald;neoseriald;c:\windows\system32\srvany.exe [2006-7-27 13312]

R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-4-22 1768376]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-6 106104]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120517.023\NAVENG.SYS [2012-5-18 87928]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120517.023\NAVEX15.SYS [2012-5-18 1589752]

S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2005-6-15 20160]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-5-2 257696]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]

S3 gnab_device;gnab_device;c:\windows\system32\gnabcoms.exe -service --> c:\windows\system32\GNabcoms.exe -service [?]

.

=============== Created Last 30 ================

.

2012-05-17 21:38:02 -------- d-----w- c:\program files\common files\PSFactoryBuffer

2012-05-17 21:37:55 -------- d-----w- c:\documents and settings\all users\application data\529C509600041A03000A637AD151FC4E

2012-05-02 13:40:17 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe

.

==================== Find3M ====================

.

2012-05-07 15:35:08 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-04-11 13:12:06 1862272 ----a-w- c:\windows\system32\win32k.sys

2012-04-11 13:10:58 2192640 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-04-11 12:35:52 2069120 ----a-w- c:\windows\system32\ntkrnlpa.exe

2012-04-04 19:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll

2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll

2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll

2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll

2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec

2010-09-23 18:07:23 8134344 ----a-w- c:\program files\common files\lpuninstall.exe

.

============= FINISH: 10:44:00.91 ===============

Link to post
Share on other sites

Hello and :welcome:

Unfortunately you have a nasty rootkit on your computer. Please read the following information before continuing with the cleanup process.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

COMBOFIX

---------------

Please download ComboFix from one of these locations:


Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

Link to post
Share on other sites

You are most welcome! That is indeed the safest solution. Please let me know if you need any help with reformatting/reinstalling.

Please read the following advice on how to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.