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Please Help, Keep Getting A Persistent Trojan

franki

By franki
in Resolved Malware Removal Logs

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franki

franki

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Posted

Got very distracted and clicked on an email that I thought was actually from American Airlines. Funny thing is, I actually was waiting on tickets to L.A. and when I got the email saying my e-tickets were ready. Needless to say, I am now infected and cannot seem to get rid of the darned thing. I have disabled system restore and done a few different scans with malwarebytes and with symantec and also eset.

Know I cannot update symantec. Please help if you can. Here are the dds and attach logs. Thank you.

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16

Run by Graham at 18:52:06 on 2012-01-25

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.320 [GMT -5:00]

.

AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Symantec Client Firewall *Enabled*

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

C:\WINDOWS\system32\svchost -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Flip Video\FlipShare\FlipShareService.exe

C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Laser App Enterprise\laupdate.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Ebix Inc\Common Files\SOFileManager.exe

C:\Documents and Settings\Graham.STERLING-19AF01\Application Data\Verizon\UA_ar\UtilityApplication.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\NETGEAR\WG111v3\WG111v3.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Graham.STERLING-19AF01\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Graham.STERLING-19AF01\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

C:\WINDOWS\system32\SearchFilterHost.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = https://www.ez-data.com/login.shtml

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

uRun: [cdloader]

uRun: [Google Update] "c:\documents and settings\graham.sterling-19af01\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [LaserAppUpdate] "c:\program files\laser app enterprise\laupdate.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [smartOffice Desktop Integrations] c:\documents and settings\graham.sterling-19af01\start menu\programs\ebix inc\SmartOffice Desktop Integration - Installer.appref-ms

uRun: [sOFileManager] "c:\program files\ebix inc\common files\SOFileManager.exe"

mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [nwiz] nwiz.exe /install

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [sMSERIAL] sm56hlpr.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [vptray] c:\progra~1\symant~2\symant~2\VPTray.exe

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [soundMan] SOUNDMAN.EXE

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray

mRunOnce: [MeetingHouse] c:\program files\netgear\wg111v3\AegisI5.exe -vendor Realtek -silent -install

StartupFolder: c:\docume~1\graham~1.ste\startm~1\programs\startup\launch~1.lnk - c:\documents and settings\graham.sterling-19af01\application data\verizon\ua_ar\UtilityApplication.exe

StartupFolder: c:\docume~1\graham~1.ste\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v3\WG111v3.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

Trusted Zone: capitalanalysts.com\bat

Trusted Zone: ebix.com

Trusted Zone: ebixcrm.com

Trusted Zone: ez-data.com

Trusted Zone: ezdata.com

Trusted Zone: smartofficeonline.com

DPF: {03A89EFD-E023-8600-A22D-45F77558EB4C} - hxxps://content.ilinc.com/clientdownload/download/ilinci86.dll

DPF: {59D8A93A-CA6A-4F2B-9398-2E620678726F} - hxxps://bat.capitalanalysts.com/osoft/installation/OSoftDiag.CAB

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1257373131697

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {8FB1A5DF-578D-4302-BDD7-9E92BE61CA30} - hxxps://bat.capitalanalysts.com/osoft/installation/OSoftInst.CAB

DPF: {B8CFAE23-A32D-4D85-A685-4BAEB03D9128} - hxxp://illustrations.columbuslife.com/clb/reports/control/clbrptview.cab

DPF: {BDFCAF79-6A4E-46FB-8AAC-2629A03B8CBB} - hxxps://www.ez-data.com/SmartInstaller.cab

DPF: {C8BF1F77-0A43-4AEC-A0AC-BEEE472B65C6} - hxxp://www.ez-data.com/SmartAnalyser.cab

DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://genworth.webex.com/client/T27LB/event/ieatgpc.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{183FA869-C6CD-4998-B1C5-99809A328CA6} : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{42761A85-A0C9-49AE-A023-9813D0996A79} : DhcpNameServer = 166.102.165.11 166.102.165.13

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Notify: LMIinit - LMIinit.dll

Notify: NavLogon - c:\windows\system32\NavLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\graham.sterling-19af01\application data\mozilla\firefox\profiles\xt1atbm3.default\

FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampie7&query=

FF - prefs.js: browser.search.selectedEngine - Secure Search

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=

FF - component: c:\documents and settings\graham.sterling-19af01\application data\mozilla\firefox\profiles\xt1atbm3.default\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}\components\WinampTBPlayer.dll

FF - plugin: c:\documents and settings\graham.sterling-19af01\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL

FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPil86.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

FF - Ext: Winamp Toolbar: {0b38152b-1b20-484d-a11f-5e04a9b0661f} - %profile%\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}

.

============= SERVICES / DRIVERS ===============

.

R1 SAVRT;SAVRT;c:\program files\symantec client security\symantec antivirus\savrt.sys [2006-9-6 337592]

R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2006-9-6 54968]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]

R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2007-10-9 38144]

R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-8 374152]

R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-9-3 47640]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-25 652872]

R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec client security\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-11 106104]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-25 20464]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120113.003\naveng.sys [2012-1-13 86136]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120113.003\navex15.sys [2012-1-13 1576312]

R3 RTL8187B;NETGEAR WG111v3 Wireless-G USB Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys [2009-7-31 341504]

S2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2006-11-21 202344]

S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe --> c:\progra~1\mcafee\sitead~1\mcsacore.exe [?]

S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]

S3 SavRoam;SAVRoam;c:\program files\symantec client security\symantec antivirus\SavRoam.exe [2007-3-14 116416]

S4 LMIRfsClientNP;LMIRfsClientNP; [x]

.

=============== Created Last 30 ================

.

2012-01-25 22:23:44 -------- d-----w- c:\program files\ESET

2012-01-25 22:15:12 -------- d-----w- C:\OEMSettings

2012-01-25 22:14:57 21361 ----a-w- c:\windows\system32\drivers\AegisP.sys

2012-01-25 22:14:14 -------- d-----w- c:\program files\NETGEAR

2012-01-25 16:52:32 -------- d-----w- c:\documents and settings\graham.sterling-19af01\application data\Malwarebytes

2012-01-25 16:52:24 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes

2012-01-25 16:52:23 20464 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-01-25 16:52:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-01-25 16:12:40 -------- d-----w- c:\program files\SpywareBlaster

2012-01-23 15:59:31 -------- d-----w- c:\windows\system32\wbem\repository\FS

2012-01-23 15:59:31 -------- d-----w- c:\windows\system32\wbem\Repository

2012-01-03 13:10:44 182672 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll

2012-01-03 13:10:44 182672 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

.

==================== Find3M ====================

.

2012-01-05 17:13:50 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-12-17 19:00:01 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll

2011-12-17 19:00:01 52096 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll

2011-12-17 19:00:00 87424 ----a-w- c:\windows\system32\LMIinit.dll

2011-12-17 19:00:00 30592 ----a-w- c:\windows\system32\LMIport.dll

2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll

2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys

2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe

2011-11-16 14:21:44 354816 ----a-w- c:\windows\system32\winhttp.dll

2011-11-16 14:21:44 152064 ----a-w- c:\windows\system32\schannel.dll

2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll

2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll

2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll

2011-10-31 23:43:21 832512 ----a-w- c:\windows\system32\wininet.dll

2011-10-31 23:43:21 78336 ----a-w- c:\windows\system32\ieencode.dll

2011-10-31 23:43:21 1830912 ------w- c:\windows\system32\inetcpl.cpl

2011-10-31 23:43:20 17408 ----a-w- c:\windows\system32\corpol.dll

2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll

2004-08-04 05:56:44 561179 ----a-w- c:\program files\common files\dao360.dll

1998-04-27 03:00:00 570128 ----a-w- c:\program files\common files\DAO350.DLL

.

============= FINISH: 18:53:40.03 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 9/2/2009 9:26:01 AM

System Uptime: 1/25/2012 5:01:59 PM (1 hours ago)

.

Motherboard: Acer | | FC51GM

Processor: AMD Athlon 64 Processor 3800+ | Socket 939 | 2410/201mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 114 GiB total, 75.321 GiB free.

D: is Removable

E: is Removable

F: is Removable

G: is Removable

H: is CDROM ()

I: is FIXED (FAT32) - 114 GiB total, 105.758 GiB free.

J: is Removable

K: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

.

32 Bit HP CIO Components Installer

7-Zip 4.65

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.2)

Adobe Shockwave Player

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Bonjour

Compatibility Pack for the 2007 Office system

Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DocSTAR 3.6

Easy PDF Creator 1.0

FlipShare

Google Chrome

GoToMeeting 4.8.0.723

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows Movie Maker (KB892312)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB893470)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB943604-v6)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Color LaserJet CP2020 Series 1.0

hppQFolderCP2020

iTunes

Java 6 Update 16

Laser App Enterprise

LiveUpdate 3.1 (Symantec Corporation)

LogMeIn

LPES Desktop - CLB

Malwarebytes Anti-Malware version 1.60.0.1800

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook 2010

Microsoft Office Outlook MUI (English) 2007

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2007

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing (English) 2010

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2007

Microsoft Outlook 2010

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft Software Update for Web Folders (English) 14

Microsoft User-Mode Driver Framework Feature Pack 1.0

Motorola SM56 Speakerphone Modem

Mozilla Firefox (3.6.13)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

NETGEAR WG111v3 wireless USB 2.0 adapter

NetX360

NVIDIA Drivers

OGA Notifier 2.0.0048.0

Pandora

QuickTime

Realtek AC'97 Audio

Safari

SAMSUNG USB Driver for Mobile Phones

SAP Business Planning and Consolidation for Office Client

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 7 (KB2183461)

Security Update for Windows Internet Explorer 7 (KB2360131)

Security Update for Windows Internet Explorer 7 (KB2416400)

Security Update for Windows Internet Explorer 7 (KB2482017)

Security Update for Windows Internet Explorer 7 (KB2497640)

Security Update for Windows Internet Explorer 7 (KB2530548)

Security Update for Windows Internet Explorer 7 (KB2544521)

Security Update for Windows Internet Explorer 7 (KB2559049)

Security Update for Windows Internet Explorer 7 (KB2586448)

Security Update for Windows Internet Explorer 7 (KB2618444)

Security Update for Windows Internet Explorer 7 (KB938127-v2)

Security Update for Windows Internet Explorer 7 (KB972260)

Security Update for Windows Internet Explorer 7 (KB974455)

Security Update for Windows Internet Explorer 7 (KB976325)

Security Update for Windows Internet Explorer 7 (KB978207)

Security Update for Windows Internet Explorer 7 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2510581)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371-v2)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002)

SmartOffice Desktop Integration

SmartOffice Desktop Integration - Installer

SmartOffice Utilities

SpywareBlaster 4.5

Symantec Client Security

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition

Update for Microsoft Outlook Social Connector (KB2583935)

Update for Windows Internet Explorer 7 (KB976749)

Update for Windows Internet Explorer 7 (KB980182)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

UpdateISScriptEngine

Verizon Wireless Software Utility Application for Android - Samsung

WebEx

WebFldrs XP

Winamp Application Detect

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 7

Windows Media Format 11 runtime

Windows Media Player 11

Windows Search 4.0

Yahoo! BrowserPlus 2.9.8

Yahoo! Detect

.

==== Event Viewer Messages From Past Week ========

.

1/25/2012 5:03:38 PM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).

1/23/2012 9:12:59 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.

1/23/2012 9:12:59 AM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/23/2012 9:12:57 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}

1/23/2012 9:08:01 AM, error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).

1/23/2012 9:05:26 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Apple Mobile Device service to connect.

1/23/2012 9:05:26 AM, error: Service Control Manager [7000] - The McAfee SiteAdvisor Service service failed to start due to the following error: The system cannot find the path specified.

1/23/2012 9:05:26 AM, error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/23/2012 11:06:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.

1/23/2012 11:06:01 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/23/2012 11:04:11 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

1/23/2012 10:56:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}

1/23/2012 10:43:08 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips ohci1394 Processor SAVRT SAVRTPEL SPBBCDrv SYMTDI

1/23/2012 10:42:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/20/2012 12:26:38 PM, error: Dhcp [1002] - The IP address lease 192.168.1.102 for the Network Card with network address 001558390AA1 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

.

==== End Of File ===========================

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