Jump to content

Recommended Posts

Hello,

I'm not sure if this is the right forum or not. This issue stems from malware, but the infection is no longer present — as I reformatted my computer. If I should post this somehwere else, such as on the PC Help forum, please let me know.

Here's what I need help with. . . .

I'm a writer and involved in research. I am also a blogger. Due to my job, which requires constant use of the computer, and due to my hobby of blogging, which also requires heavy use of the completer, I am online at least twelve hours a day. I flip back and forth between scores of unique and different sites each day, and at night, I stream movies, listen to music, and sometimes go to high-risk sites. Because of my internet behavior and the sheer amount of time I spend online, I am constantly getting infected. I get at least one really nasty infection per month.

I've gotten very good at removing malware and cleaning up my computer without needing any assistance from anyone. However, something happened last month that totally stumped me and forced me to do a reformat to get my use of the computer back.

Last month a rogue security site slipped past my anti-virus protection. Upon what I thought was removal of the infection by MBAM, I rebooted my computer. Upon start up, I discovered that my cursor was no longer working. The arrow keys on my keyboard were also not working. I was not able to do anything on my screen because of that. I couldn't even attempt to do a system restore (or anything) because I had no ability to navigate to select choices or to click on anything. I was completely handicapped, so I felt I had no other choice but to reformat.

Last night, the same exact thing happened again. I picked up the same infection again from a threat called XP Antispyware 2012. This is the same infection that I had last month, and the same thing happened again after I cleaned it up and tried restarting my computer. No more use of my mouse or my cursor, nor of my arrow keys. Completely handicapped — again! So I was forced to reformat — again!

What I want to know is if this should ever happen again, is there a way to get the use of my mouse, cursor, or arrow keys back — so that I can use my computer to attempt to finish fixing it?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.