csilover

Thank you. I will call tomorrow. I did go into safe mode and run a full scan. It came up clean with 0 infections... I just think it is strange. I received a message for Mbam 2 days ago that a it wanted to install the new version... I did. Then all this began, so now I am wondering if the Mbam is bad itself. I will call tech support tomorrow. Thank you so much for your help!

Hi, I have the full, paying version of Malwarebytes. I noticed it hasn't been starting up and when I just tried to run it, it wouldn't start. I've had it with no problems for over 2 months now. I also was unable to get online. So I connected with the Ethernet cable and updated manually and did a scan. It found 2 infections and I am wondering how I was infected at all. I am very careful and the tech at MBAM told me the new Malwarebytes would protect me. I deleted the infections and restarted and still couldn't get on then I checked my Quarantine list and they were both there. Adware.agent Affiliate.downloader IS there anything else I need to do, to make sure these are gone and I don't get infected again. Thanks!

Yes. I ran the removal tool and let the system reboot. I then installed the free version and had the same problem? Any other ideas. Thank you.

Hi, I am new here. I hope there is a simple fix for this. I installed Malwarebytes trial version. It wasn't staring up when I turned on my PC. So I called and they told me to run the malware uninstall removal tool. I did. Then I Dl the free version and I have the same problem. It won't run at start up. What am I doing wrong? Any help would be appreciated. Thank you.

Hi, I ran a Malware scan yesterday and found I had several infections. Rootkit TDSS, Stolen Data, Trojan DNS Changer, Backdoor Bot, Malware Trace, Pum.Bad proxy security center, Pum Disabled, security center. This is from my MBAM log. Here is the DDS logs, . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 7.0.5730.13 Run by Mary at 22:50:57 on 2011-10-19 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.639.130 [GMT -4:00] . AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D} . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\AOL Computer Checkup\AOLDefragSrv.exe C:\WINDOWS\System32\cisvc.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\system32\netdde.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\AOL\1139109529\ee\AOLSoftware.exe C:\Program Files\Verizon\McciTrayApp.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\American Express inSite\inSite.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://google.com/ uInternet Settings,ProxyOverride = <local> uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s uURLSearchHooks: AOL Radio Toolbar Search Class: {69224684-5682-419b-9fe4-ef7946ee3319} - c:\program files\aol radio toolbar\aolradiotb.dll mURLSearchHooks: AOL Radio Toolbar Search Class: {69224684-5682-419b-9fe4-ef7946ee3319} - c:\program files\aol radio toolbar\aolradiotb.dll mWinlogon: Userinit=c:\windows\system32\userinit.exe,userinit.exe, BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: AOL Radio Toolbar Loader: {2abdb2f7-4cbf-4939-ba12-fddc827b6a2d} - c:\program files\aol radio toolbar\aolradiotb.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: inSite: {74f6c5a9-0ead-4a71-891e-376a838df1f0} - c:\program files\american express insite\inSiteIE.dll BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: AOL Radio Toolbar: {9167da98-6f9b-46f1-991d-826cae46cab6} - c:\program files\aol radio toolbar\aolradiotb.dll TB: inSite: {e8558d71-5e4e-4217-b608-d2f5d3623ae3} - c:\program files\american express insite\inSiteIE.dll TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [HostManager] "c:\program files\common files\aol\1139109529\ee\AOLSoftware.exe" mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe" mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\insite.lnk - c:\program files\american express insite\inSite.exe IE: &AOL Radio Toolbar Search - c:\documents and settings\all users\application data\aol radio toolbar\ietoolbar\resources\en-us\local\search.html IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} - hxxp://www1.snapfish.com/SnapfishOutlookImport.cab DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} - hxxp://o.aolcdn.com/pictures/ap/Resources/2.0.6.9/cab/aolpPlugins.10.6.0.4.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: DhcpNameServer = 167.206.254.1 167.206.254.2 TCP: Interfaces\{8F75AAFF-1897-4FA8-BC88-437B6F2165B0} : DhcpNameServer = 167.206.254.1 167.206.254.2 Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll Hosts: 127.0.0.1 www.spywareinfo.com . ============= SERVICES / DRIVERS =============== . R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-10-19 320856] R2 AOLDiskOptimizer;AOLDiskOptimizer;c:\program files\aol computer checkup\AOLDefragSrv.exe [2011-9-26 248328] R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-10-19 20568] R2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-2 136176] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652] S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-10-19 442200] S2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-10-19 44768] S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-11-13 30192] . =============== Created Last 30 ================ . 2011-10-20 01:27:10 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys 2011-10-20 01:26:42 41184 ----a-w- c:\windows\avastSS.scr 2011-10-20 01:26:21 -------- d-----w- c:\program files\AVAST Software 2011-10-20 01:26:21 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software 2011-10-19 06:32:01 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-10-19 04:27:01 -------- d-----w- c:\documents and settings\mary\application data\Malwarebytes 2011-10-19 04:26:48 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes 2011-10-19 04:26:42 22216 ----a-w- c:\windows\system32\drivers\mbam.sys 2011-10-19 04:26:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2011-09-27 02:49:45 2576 ----a-w- c:\windows\system32\ASOROSet.bin 2011-09-27 01:16:43 13832 ----a-w- c:\windows\system32\roboot.exe 2011-09-27 01:16:28 -------- d-----w- c:\program files\AOL Computer Checkup 2011-09-21 16:41:51 14592 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys 2011-09-21 16:41:51 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys . ==================== Find3M ==================== . 2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll 2011-09-05 22:04:56 1409 ----a-w- c:\windows\QTFont.for . ============= FINISH: 22:52:41.17 =============== Next - . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 2/2/2006 8:45:12 AM System Uptime: 10/19/2011 9:19:28 PM (1 hours ago) . Motherboard: Intel Corporation | | D845PT Processor: Intel® Pentium® 4 CPU 1.60GHz | J1E1 | 1594/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 128 GiB total, 101.694 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318} Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Device ID: ACPI\PNP0303\4&268D196D&0 Manufacturer: (Standard keyboards) Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard PNP Device ID: ACPI\PNP0303\4&268D196D&0 Service: i8042prt . Class GUID: {4D36E969-E325-11CE-BFC1-08002BE10318} Description: Standard floppy disk controller Device ID: ACPI\PNP0700\4&268D196D&0 Manufacturer: (Standard floppy disk controllers) Name: Standard floppy disk controller PNP Device ID: ACPI\PNP0700\4&268D196D&0 Service: fdc . ==== System Restore Points =================== . RP1818: 6/30/2011 5:42:56 PM - Software Distribution Service 3.0 RP1819: 7/1/2011 6:12:12 PM - System Checkpoint RP1820: 7/2/2011 6:18:33 PM - System Checkpoint RP1821: 7/3/2011 7:06:29 PM - System Checkpoint RP1822: 7/4/2011 8:06:29 PM - System Checkpoint RP1823: 7/5/2011 9:06:29 PM - System Checkpoint RP1824: 7/7/2011 12:39:20 AM - System Checkpoint RP1825: 7/8/2011 9:59:07 AM - System Checkpoint RP1826: 7/11/2011 5:53:54 PM - System Checkpoint RP1827: 7/13/2011 12:20:12 PM - System Checkpoint RP1828: 7/14/2011 1:18:57 PM - System Checkpoint RP1829: 7/15/2011 11:30:03 AM - Software Distribution Service 3.0 RP1830: 7/17/2011 11:39:08 AM - System Checkpoint RP1831: 7/18/2011 11:56:09 AM - System Checkpoint RP1832: 7/19/2011 6:00:08 PM - System Checkpoint RP1833: 7/21/2011 2:18:34 PM - System Checkpoint RP1834: 7/22/2011 2:25:22 PM - System Checkpoint RP1835: 7/25/2011 3:43:00 PM - System Checkpoint RP1836: 7/27/2011 2:40:58 PM - System Checkpoint RP1837: 8/1/2011 11:39:44 AM - System Checkpoint RP1838: 8/2/2011 7:24:29 PM - System Checkpoint RP1839: 8/4/2011 5:14:58 PM - System Checkpoint RP1840: 8/5/2011 7:41:06 PM - System Checkpoint RP1841: 8/7/2011 2:57:58 PM - System Checkpoint RP1842: 8/8/2011 3:29:13 PM - System Checkpoint RP1843: 8/9/2011 4:29:14 PM - System Checkpoint RP1844: 8/10/2011 5:29:14 PM - System Checkpoint RP1845: 8/11/2011 3:00:37 AM - Software Distribution Service 3.0 RP1846: 8/12/2011 3:35:18 AM - System Checkpoint RP1847: 8/13/2011 4:35:18 AM - System Checkpoint RP1848: 8/14/2011 5:35:18 AM - System Checkpoint RP1849: 8/15/2011 6:35:18 AM - System Checkpoint RP1850: 8/16/2011 7:35:18 AM - System Checkpoint RP1851: 8/17/2011 8:35:18 AM - System Checkpoint RP1852: 8/18/2011 10:54:23 AM - System Checkpoint RP1853: 8/19/2011 2:46:40 PM - System Checkpoint RP1854: 8/22/2011 9:38:12 AM - System Checkpoint RP1855: 8/23/2011 4:16:57 PM - System Checkpoint RP1856: 8/24/2011 11:04:14 AM - Software Distribution Service 3.0 RP1857: 8/25/2011 11:46:05 PM - System Checkpoint RP1858: 9/5/2011 6:36:24 PM - System Checkpoint RP1859: 9/21/2011 1:10:23 PM - System Checkpoint RP1860: 9/25/2011 9:24:14 PM - System Checkpoint RP1861: 9/26/2011 8:14:08 PM - Software Distribution Service 3.0 RP1862: 9/26/2011 9:17:40 PM - AOL Computer Checkup - First Install RP1863: 10/17/2011 11:46:16 PM - System Checkpoint RP1864: 10/19/2011 9:18:17 PM - avast! Free Antivirus Setup RP1865: 10/19/2011 9:26:20 PM - avast! Free Antivirus Setup . ==== Installed Programs ====================== . 32 Bit HP CIO Components Installer 4500_Help Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX Adobe Reader 7.0.8 AIM 7 AIM Toolbar AOL Coach Version 1.0(Build:20030807.3) AOL Computer Checkup AOL Instant Messenger AOL Pictures Tools (version 10.6.0.4) AOL Radio Toolbar AOL Uninstaller (Choose which Products to Remove) Apple Software Update avast! Free Antivirus Backup Dell-Installed Programs BPD_HPSU bpd_scan BPDSoftware BPDSoftware_Ini BufferChm Conexant HSF V92 56K RTAD Speakerphone PCI Modem Critical Update for Windows Media Player 11 (KB959772) D2300 D2300_Help Destination Component DeviceDiscovery Download Updater (AOL LLC) Easy CD Creator 5 Basic EPSON Printer Software Express Burn Uninstall Fax Google Chrome Google Desktop Google Update Helper GPBaseService GPBaseService2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB2570791) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Customer Participation Program 10.0 HP Imaging Device Functions 10.0 HP Officejet J4500 Series HP Photosmart and Deskjet 7.0 Software HP Photosmart Essential HP Solution Center 13.0 HP Update hph_ProductContext hph_readme hph_software hph_software_req HPPhotoSmartExpress HPProductAssistant HPSSupply Image Expert 2000 v3.2 inSite iPod for Windows 2005-10-12 IrfanView (remove only) iTunes J2SE Runtime Environment 5.0 Update 1 J4500 Java 6 Update 11 Learn2 Player (Uninstall Only) LimeWire 5.1.2 LiveReg (Symantec Corporation) Malwarebytes' Anti-Malware version 1.51.2.1300 MarketResearch Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Encarta Encyclopedia Standard 2002 Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money 2002 Microsoft Money 2002 System Pack Microsoft National Language Support Downlevel APIs Microsoft Picture It! Photo 2002 Microsoft Streets and Trips 2002 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft VC9 runtime libraries Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Word 2002 Microsoft Works 2002 Setup Launcher Microsoft Works 6.0 Microsoft Works Suite Add-in for Microsoft Word MSVCSetup MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MusicMatch Jukebox Plaxo Toolbar for Outlook and Outlook Express ProductContext QuickTime RealPlayer Basic RegCure Scan Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Step By Step Interactive Training (KB898458) Security Update for Windows Internet Explorer 7 (KB2183461) Security Update for Windows Internet Explorer 7 (KB2360131) Security Update for Windows Internet Explorer 7 (KB2416400) Security Update for Windows Internet Explorer 7 (KB2482017) Security Update for Windows Internet Explorer 7 (KB2497640) Security Update for Windows Internet Explorer 7 (KB2530548) Security Update for Windows Internet Explorer 7 (KB2544521) Security Update for Windows Internet Explorer 7 (KB2559049) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB2562937) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Shop for HP Supplies SolutionCenter Spybot - Search & Destroy Status Toolbox TrayApp Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 7 (KB980182) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2541763) Update for Windows XP (KB2616676-v2) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Verizon Help and Support Tool Viewpoint Manager (Remove Only) Viewpoint Media Player Viewpoint Toolbar Vz In Home Agent WavePad Uninstall WebFldrs XP WebReg Windows Genuine Advantage v1.3.0254.0 Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 Works Suite OS Pack Works Synchronization . ==== Event Viewer Messages From Past Week ======== . 10/19/2011 9:32:44 PM, error: Service Control Manager [7034] - The avast! Antivirus service terminated unexpectedly. It has done this 5 time(s). 10/19/2011 9:31:07 PM, error: Service Control Manager [7034] - The avast! Antivirus service terminated unexpectedly. It has done this 4 time(s). 10/19/2011 2:52:00 AM, error: Service Control Manager [7034] - The avast! Antivirus service terminated unexpectedly. It has done this 3 time(s). 10/19/2011 2:51:31 AM, error: Service Control Manager [7031] - The avast! Antivirus service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. 10/19/2011 2:51:27 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the avast! Antivirus service, but this action failed with the following error: An instance of the service is already running. 10/19/2011 2:45:14 AM, error: Service Control Manager [7031] - The avast! Antivirus service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. 10/19/2011 2:45:14 AM, error: Service Control Manager [7022] - The avast! Antivirus service hung on starting. 10/19/2011 2:32:14 AM, error: Service Control Manager [7000] - The Indexing Service service failed to start due to the following error: The executable program that this service is configured to run in does not implement the service. 10/19/2011 2:30:43 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume. 10/18/2011 11:59:31 PM, error: Print [19] - Sharing printer failed + 1722, Printer HP Deskjet D2300 series share name Printer. 10/17/2011 11:51:17 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service hpqcxs08 with arguments "" in order to run the server: {1DAEDD8A-30ED-4585-9CF1-13BDF7791DDE} 10/17/2011 11:28:40 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt 10/17/2011 11:28:40 PM, error: Service Control Manager [7024] - The Routing and Remote Access service terminated with service-specific error 340 (0x154). 10/17/2011 11:28:40 PM, error: Service Control Manager [7023] - The Human Interface Device Access service terminated with the following error: The system cannot find the file specified. 10/17/2011 11:28:40 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the AOL Connectivity Service service to connect. 10/17/2011 11:28:40 PM, error: Service Control Manager [7000] - The AOL Connectivity Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. . ==== End Of File =========================== MBAM Quarantine the items. Should I delete them from the Quarantine folder? I am never sure of this. I also installed Avast and can't seem to run or update it. The system is slowing and freezing up. Any help would be appreciated. Thanks!