Remote

Thats good. I didnt really have any files on this machine as its just a netbook but I'll take your advice on board, especially as I have two desktops as well Thanks

Hi Thanks again for the advice. Just to clarify, I presume you're saying that If I can find someone to instal WIndows 7 from an external DVD drive for me, I should at least have a working machine again without too much of a problem? Cheers

Hi Thanks for your advice. What you can see in the photogrph is exactly what Ive got on my screen. Its not possible to boot into Safe Mode and the only way Ive got into the machine at all is to boot up from a USB stick - http://www.pendrivelinux.com/yumi-multiboot-usb-creator/ There are various tools you can run from the YUMI multiboot, including the Kaspersky rescue disk and various antivirus programmes, but none of these are able to get going on my machine and trying just results in various error messages. I think unless I can track down an unlock code on the web I'll have to get the machine wiped. Do you have an advice on this process bearing in mind I cant access the machine other than via the USB multiboot? Are you aware if this specific of ransomwear has a name? Any searches Ive done for unlock codes have failed to turn up anyone who has had exactly the same problem and hence Ive not managed to find a code so far. Thanks again

I have ransomwear on my samsung nc10 thats asking for a UKASH payment to be sent by SMS in exchange for an unlocking code. The message pops up full screen when I boot up the netbook and I cant get past it to enter windows and its alos preventing me from entering safe mode. Any attempt to run an antivirus or recovery disk from a usb stick have so far failed. At this stage, I'd be quite happy to wipe the machine and reinstal windows if I cant delete the virus. Any advice on dealing with the problem would be much appreciated. Thanks!

I have ransomwear on my samsung nc10 thats asking for a UKASH payment to be sent by SMS in exchange for an unlocking code. The message pops up full screen when I boot up the netbook and I cant get past it to enter windows and its impossible to enter safe mode. Any attempt to run an antivirus or recovery disk from a usb stick have so far failed. At this stage, I'd be quite happy to wipe the machine and reinstal windows if I cant delete the virus. Any advice on dealing with the problem would be much appreciated. Thanks!