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tqh

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Posts posted by tqh

  1. Here is the MBAM log as instructed in malware removal forum...

    Thanks.

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 11/14/2016
    Scan Time: 3:43:08 PM
    Logfile: MBAM log 11-14-16a.txt
    Administrator: Yes

    Version: 2.2.1.1043
    Malware Database: v2016.11.14.09
    Rootkit Database: v2016.10.31.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows XP Service Pack 3
    CPU: x86
    File System: NTFS
    User: poi

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 388087
    Time Elapsed: 20 min, 58 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 1
    Trojan.Zbot, C:\WINDOWS\vncutil.exe, , [1b16427ed0ca1f172eff03ce10f3639d],

    Physical Sectors: 0
    (No malicious items detected)


    (end)

    vncutil.zip

  2. Thank you kindly.  I'm not 100% sure what you wanted me to post.  I just copied and pasted the information presented post-scan.

     

    SHA256: e6b2b7c8a04443e1e308889488e09b95fb30e8e1a165f9a7792fe789d4825e8e
    File name: vncutil.exe
    Detection ratio: 1 / 55
    Analysis date: 2016-11-14 21:23:15 UTC ( 0 minutes ago )
    chart?chs=120x60&cht=gom&chco=d60c1A,379f32&chds=-100,100&chd=t:100
    3
     
    0
     
    Probably harmless! There are strong indicators suggesting that this file is safe to use.
    Antivirus Result Update
    Malwarebytes Trojan.Zbot 20161114
    ALYac   20161114
    AVG   20161114
    AVware   20161114
    Ad-Aware   20161114
    AegisLab   20161114
    AhnLab-V3   20161114
    Alibaba   20161114
    Antiy-AVL   20161114
    Arcabit   20161114
    Avast   20161114
    Avira (no cloud)   20161114
    Baidu   20161111
    BitDefender   20161114
    Bkav   20161112
    CAT-QuickHeal   20161114
    CMC   20161114
    ClamAV   20161114
    Comodo   20161114
    CrowdStrike Falcon (ML)   20161024
    Cyren   20161114
    DrWeb   20161114
    ESET-NOD32   20161114
    Emsisoft   20161114
    F-Prot   20161114
    F-Secure   20161114
    Fortinet   20161114
    GData   20161114
    Ikarus   20161114
    Invincea   20161018
    Jiangmin   20161114
    K7AntiVirus   20161114
    K7GW   20161114
    Kaspersky   20161114
    Kingsoft   20161114
    McAfee   20161114
    McAfee-GW-Edition   20161114
    eScan   20161114
    Microsoft   20161114
    NANO-Antivirus   20161114
    Panda   20161114
    Qihoo-360   20161114
    Rising   20161114
    SUPERAntiSpyware   20161114
    Sophos   20161114
    Symantec   20161114
    Tencent   20161114
    TheHacker   20161114
    TrendMicro   20161114
    TrendMicro-HouseCall   20161114
    VBA32   20161114
    VIPRE   20161114
    ViRobot   20161114
    Yandex   20161114
    Zillya   20161114
    Zoner   20161114
    nProtect   20161114
  3. Hello MB Forum,

    This computer has been acting bizarre for a week or so.  Completely freezing up requiring reboot.  Ran AVAST boot scan and didn't find anything.  Fully updated MBAM and ran a standard scan.  Found Trojan.zbot.  I didn't act on the result because I decided I needed to have this looked at.  I will wait for your instruction.  I also attached the MBAM log.  Thanks as always for your continued service.

     

    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 12-11-2016
    Ran by poi (administrator) on FLOYD (14-11-2016 10:35:13)
    Running from C:\Documents and Settings\poi\Desktop
    Loaded Profiles: poi (Available Profiles: poi & ewq & az & UpdatusUser & Administrator)
    Platform: Microsoft Windows XP Professional Service Pack 3 (X86) Language: English (United States)
    Internet Explorer Version 8 (Default browser: FF)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    (Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    (NVIDIA Corporation) C:\WINDOWS\system32\nvsvc32.exe
    (Realtek Semiconductor Corp.) C:\WINDOWS\RTHDCPL.EXE
    (Microsoft Corporation) C:\WINDOWS\system32\rundll32.exe
    (AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe
    () C:\Program Files\USB TV\EM28XX\BDARemote.exe
    (Malwarebytes) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
    (Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
    (Mozilla Corporation) C:\Program Files\Mozilla Firefox\plugin-container.exe


    ==================== Registry (Whitelisted) ====================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [RTHDCPL] => C:\WINDOWS\RTHDCPL.EXE [17887232 2009-06-25] (Realtek Semiconductor Corp.)
    HKLM\...\Run: [NvCplDaemon] => RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    HKLM\...\Run: [NvMediaCenter] => RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
    HKLM\...\Run: [nwiz] => C:\Program Files\NVIDIA Corporation\nview\nwiz.exe [1634112 2012-05-15] ()
    HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
    HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [9044392 2016-11-08] (AVAST Software)
    HKLM\...\Policies\Explorer: [NoComputersNearMe] 0
    HKU\S-1-5-21-1123561945-2111687655-725345543-1008\...\Run: [Zoom] => 0
    HKU\S-1-5-21-1123561945-2111687655-725345543-1008\...\Policies\Explorer: [NoComputersNearMe] 0
    ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2016-09-27] (AVAST Software)
    Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk [2007-09-11]
    ShortcutTarget: Adobe Gamma Loader.lnk -> C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (Adobe Systems, Inc.)
    Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\BDARemote.lnk [2010-05-26]
    ShortcutTarget: BDARemote.lnk -> C:\Program Files\USB TV\EM28XX\BDARemote.exe ()
    Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk [2007-09-11]
    ShortcutTarget: Microsoft Office.lnk -> C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
    GroupPolicy: Restriction ? <======= ATTENTION

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
    Tcpip\..\Interfaces\{A9B57C27-3A8D-4410-BF03-21FBC3F1992C}: [DhcpNameServer] 192.168.1.1

    Internet Explorer:
    ==================
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    HKU\S-1-5-21-1123561945-2111687655-725345543-1008\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
    HKU\S-1-5-21-1123561945-2111687655-725345543-1008\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    SearchScopes: HKLM -> DefaultScope value is missing
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search
    BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2016-10-24] (AVAST Software)
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {33564D57-0000-0010-8000-00AA00389B71} hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} hxxp://quickscan.bitdefender.com/qsax/qsax.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1269795619093
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL [2001-01-22] (Microsoft Corporation)
    Handler: lid - {5C135180-9973-46D9-ABF4-148267CBB8BF} - C:\WINDOWS\System32\msvidctl.dll [2008-04-13] (Microsoft Corporation)
    Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL [2000-04-19] (Microsoft Corporation)

    FireFox:
    ========
    FF ProfilePath: C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default [2016-11-14]
    FF DefaultSearchEngine: C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default -> Google
    FF DefaultSearchEngine.US: C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default -> Google
    FF Homepage: C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default -> about:blank
    FF Extension: (Classic Theme Restorer) - C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default\Extensions\ClassicThemeRestorer@ArisT2Noia4dev.xpi [2016-10-24]
    FF Extension: (Blur) - C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default\Extensions\donottrackplus@abine.com.xpi [2016-11-10]
    FF Extension: (Adblock Plus) - C:\Documents and Settings\poi\Application Data\Mozilla\Firefox\Profiles\wxaz6z55.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2016-10-28]
    FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
    FF Extension: (Microsoft .NET Framework Assistant) - C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2011-01-14] [not signed]
    FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
    FF Extension: (Avast Online Security) - C:\Program Files\AVAST Software\Avast\WebRep\FF [2016-10-24]
    FF HKLM\...\Firefox\Extensions: [sp@avast.com] - C:\Program Files\AVAST Software\Avast\SafePrice\FF
    FF Extension: (Avast SafePrice) - C:\Program Files\AVAST Software\Avast\SafePrice\FF [2016-10-24]
    FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF32_23_0_0_205.dll [2016-10-30] ()
    FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-29] (Microsoft Corporation)
    FF Plugin: @videolan.org/vlc,version=2.2.1 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
    FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2014-08-05] (Adobe Systems Inc.)
    FF Plugin HKU\S-1-5-21-1123561945-2111687655-725345543-1008: @zoom.us/ZoomVideoPlugin -> C:\Documents and Settings\poi\Application Data\Zoom\bin\npzoomplugin.dll [2016-11-09] (Zoom Video Communications, Inc.)
    FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll [2014-08-05] (Adobe Systems Inc.)

    ==================== Services (Whitelisted) ====================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    S3 AdobeFlashPlayerUpdateSvc; C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe [270016 2016-10-30] (Adobe Systems Incorporated) [File not signed]
    R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [197128 2016-09-27] (AVAST Software)
    S4 Belkin Wireless USB Network Adapter Service; C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe [49152 2004-03-29] () [File not signed]
    R2 MDM; C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe [270336 2001-02-23] (Microsoft Corporation) [File not signed]

    ===================== Drivers (Whitelisted) ======================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 AegisP; C:\WINDOWS\System32\DRIVERS\AegisP.sys [20747 2007-09-11] (Meetinghouse Data Communications) [File not signed]
    S3 ALCXWDM; C:\WINDOWS\System32\drivers\ALCXWDM.SYS [4017536 2006-08-18] (Realtek Semiconductor Corp.)
    S3 Ambfilt; C:\WINDOWS\System32\drivers\Ambfilt.sys [1684736 2009-06-25] (Creative)
    S3 aswHwid; C:\WINDOWS\system32\drivers\aswHwid.sys [34008 2016-09-27] (AVAST Software)
    R2 aswMonFlt; C:\WINDOWS\system32\drivers\aswMonFlt.sys [92256 2016-09-27] (AVAST Software)
    R1 AswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [64272 2016-09-27] (AVAST Software)
    R0 aswRvrt; C:\WINDOWS\system32\Drivers\aswRvrt.sys [60424 2016-09-27] (AVAST Software)
    R1 aswSnx; C:\WINDOWS\system32\drivers\aswSnx.sys [735488 2016-09-27] (AVAST Software)
    R1 aswSP; C:\WINDOWS\system32\drivers\aswSP.sys [433768 2016-09-27] (AVAST Software)
    R3 aswStmXP; C:\WINDOWS\system32\drivers\aswStmXP.sys [184592 2016-09-27] (AVAST Software)
    S3 aswTdi; C:\WINDOWS\system32\drivers\aswTdi.sys [66688 2016-09-27] (AVAST Software)
    R0 aswVmm; C:\WINDOWS\system32\Drivers\aswVmm.sys [224752 2016-10-13] (AVAST Software)
    S3 BVRPMPR5; C:\WINDOWS\system32\drivers\BVRPMPR5.SYS [49904 2009-09-30] (Avanquest Software) [File not signed]
    S3 CCDECODE; C:\WINDOWS\System32\DRIVERS\CCDECODE.sys [17024 2008-04-13] (Microsoft Corporation)
    R2 CDRPDACC; C:\Program Files\321Studios\Shared\CDRPDACC.SYS [4633 2002-07-25] (Arrowkey) [File not signed]
    S3 gameenum; C:\WINDOWS\System32\DRIVERS\gameenum.sys [10624 2008-04-13] (Microsoft Corporation)
    R2 HPFECP13; C:\WINDOWS\System32\drivers\HPFECP13.SYS [52800 1998-09-25] () [File not signed]
    S3 HPZid412; C:\WINDOWS\System32\DRIVERS\HPZid412.sys [51056 2003-05-14] (HP)
    S3 HPZipr12; C:\WINDOWS\System32\DRIVERS\HPZipr12.sys [16496 2003-05-14] (HP)
    S3 HPZius12; C:\WINDOWS\System32\DRIVERS\HPZius12.sys [21488 2003-05-14] (HP)
    R3 L1c; C:\WINDOWS\System32\DRIVERS\l1c51x86.sys [44032 2009-07-27] (Atheros Communications, Inc.)
    R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [170200 2016-11-14] (Malwarebytes) [File not signed]
    S3 Monfilt; C:\WINDOWS\System32\drivers\Monfilt.sys [1389056 2009-06-25] (Creative Technology Ltd.)
    S3 NdisIP; C:\WINDOWS\System32\DRIVERS\NdisIP.sys [10880 2008-04-13] (Microsoft Corporation)
    R3 NTIDrvr; C:\WINDOWS\System32\DRIVERS\NTIDrvr.sys [6912 2007-09-11] (NewTech Infosystems, Inc.) [File not signed]
    S3 NuidFltr; C:\WINDOWS\System32\DRIVERS\NuidFltr.sys [14736 2009-05-09] (Microsoft Corporation)
    R0 nvatabus; C:\WINDOWS\System32\DRIVERS\nvatabus.sys [54656 2003-06-18] (NVIDIA Corporation) [File not signed]
    S3 NVENET; C:\WINDOWS\System32\DRIVERS\NVENET.sys [97280 2003-05-27] (NVIDIA Corporation) [File not signed]
    R3 NVHDA; C:\WINDOWS\System32\drivers\nvhda32.sys [123840 2012-04-18] (NVIDIA Corporation)
    R0 nv_agp; C:\WINDOWS\System32\DRIVERS\nv_agp.sys [21120 2003-05-27] (NVIDIA Corporation) [File not signed]
    R3 Pcouffin; C:\WINDOWS\System32\Drivers\Pcouffin.sys [33376 2007-09-11] (VSO Software) [File not signed]
    R3 pfc; C:\WINDOWS\System32\drivers\pfc.sys [21248 2003-09-19] (Padus, Inc.) [File not signed]
    S3 RT73; C:\WINDOWS\System32\DRIVERS\rt73.sys [232192 2005-08-02] (Ralink Technology, Corp.) [File not signed]
    S3 RTL8023xp; C:\WINDOWS\System32\DRIVERS\Rtlnicxp.sys [74496 2005-03-04] (Realtek Semiconductor Corporation                           )
    S3 SANDRA; C:\Program Files\SiSoftware\SiSoftware Sandra 2002 Professional\sandra.sys [9600 2001-10-30] (SiSoftware) [File not signed]
    R0 sptd; C:\WINDOWS\System32\Drivers\sptd.sys [716272 2008-08-15] () [File not signed]
    S3 xbreader; C:\WINDOWS\System32\Drivers\xbreader.sys [19677 2001-01-02] (Thesycon GmbH, Germany) [File not signed]
    S3 catchme; \??\C:\DOCUME~1\poi\LOCALS~1\Temp\catchme.sys [X]
    S3 gdrv; \??\C:\WINDOWS\gdrv.sys [X]
    S3 hSONYPVh; \??\C:\DOCUME~1\poi\LOCALS~1\Temp\hSONYPVh.sys [X]
    S4 IntelIde; no ImagePath
    U5 ScsiPort; C:\WINDOWS\system32\drivers\scsiport.sys [96384 2008-04-13] (Microsoft Corporation)

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-11-14 10:35 - 2016-11-14 10:35 - 00013614 _____ C:\Documents and Settings\poi\Desktop\FRST.txt
    2016-11-14 10:35 - 2016-11-14 10:35 - 00000000 ____D C:\FRST
    2016-11-14 10:34 - 2016-11-14 10:34 - 01760768 _____ (Farbar) C:\Documents and Settings\poi\Desktop\FRST.exe
    2016-11-14 10:29 - 2016-11-14 10:29 - 00001115 _____ C:\Documents and Settings\poi\Desktop\mbam log 11-14-16.txt
    2016-11-14 09:43 - 2016-11-14 09:45 - 00000000 ____D C:\Program Files\Mozilla Firefox
    2016-11-10 22:53 - 2016-11-10 22:53 - 00000005 _____ C:\Documents and Settings\poi\Desktop\nw22560.txt
    2016-11-10 11:02 - 2016-11-11 16:17 - 01073664 _____ C:\Documents and Settings\poi\Desktop\B714F600
    2016-11-10 11:02 - 2016-11-10 13:16 - 01073664 _____ C:\Documents and Settings\poi\Desktop\2016.10.31.xls
    2016-11-10 10:58 - 2016-11-10 10:58 - 00014336 _____ C:\Documents and Settings\poi\My Documents\Book1 (version 1).xls
    2016-11-10 10:57 - 2016-11-10 10:57 - 00847102 _____ C:\Documents and Settings\poi\Desktop\2016.10.31.Tables.xlsx
    2016-11-10 10:09 - 2016-11-10 10:09 - 00000000 ____D C:\Documents and Settings\poi\Start Menu\Programs\Zoom
    2016-11-10 10:08 - 2016-11-10 10:09 - 17764880 _____ (Microsoft Corporation) C:\Documents and Settings\poi\Desktop\ZoomInstallerXP.exe
    2016-11-09 01:08 - 2016-11-09 01:08 - 00106496 _____ C:\WINDOWS\Minidump\Mini110916-01.dmp
    2016-11-03 10:53 - 2016-11-03 10:53 - 00169217 _____ C:\Documents and Settings\poi\Desktop\_invoice 1-2016.10.01.pdf
    2016-11-03 10:31 - 2016-11-05 14:56 - 00000000 ____D C:\Documents and Settings\poi\Desktop\Audio
    2016-10-31 17:36 - 2016-10-31 17:36 - 00000697 _____ C:\Documents and Settings\poi\Desktop\Hrs to be worked.txt
    2016-10-28 15:04 - 2016-10-28 15:04 - 00621056 _____ C:\Documents and Settings\poi\Desktop\Tables 10-20-16.xls
    2016-10-28 14:04 - 2016-11-10 10:06 - 00133768 _____ (Zoom Video Communications, Inc.) C:\Documents and Settings\poi\Desktop\Zoom_launcher.exe
    2016-10-28 13:13 - 2016-10-30 22:10 - 00180624 _____ C:\Documents and Settings\poi\Desktop\ SPH 2016_REVISED.pdf
    2016-10-28 08:31 - 2016-10-28 08:31 - 00673860 _____ C:\Documents and Settings\poi\Desktop\Focus Groups_IO Colloquim_10-21-2016.pptm
    2016-10-28 08:20 - 2016-10-28 08:20 - 00331264 _____ C:\Documents and Settings\poi\Desktop\Writer's Guide Update Slides Comments 10-28-16.ppt
    2016-10-28 08:15 - 2016-10-28 08:15 - 00324608 _____ C:\Documents and Settings\poi\Desktop\Writer's Guide Update Slides.ppt
    2016-10-28 08:13 - 2016-10-28 08:13 - 00186447 _____ C:\Documents and Settings\poi\Desktop\Writer's Guide Update Slides.pptx
    2016-10-24 16:12 - 2016-10-24 16:12 - 00251501 _____ C:\Documents and Settings\poi\Desktop\6_DegreeLicensure Release_.pdf
    2016-10-24 11:27 - 2016-09-27 12:00 - 00319760 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe
    2016-10-24 10:41 - 2016-10-24 10:41 - 02147107 _____ C:\Documents and Settings\poi\Desktop\Symposium Program Handout.pdf
    2016-10-20 18:35 - 2016-10-20 18:35 - 49505220 _____ C:\Documents and Settings\poi\Desktop\zoom_0.mp4
    2016-10-20 17:45 - 2016-10-20 17:45 - 00044544 _____ C:\Documents and Settings\poi\Desktop\ and  work.xls
    2016-10-20 17:45 - 2016-10-20 17:45 - 00037923 _____ C:\Documents and Settings\poi\Desktop\ and  work.xlsx

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-11-14 10:35 - 2013-09-06 14:46 - 00000000 ____D C:\Documents and Settings\poi\Local Settings\temp
    2016-11-14 10:15 - 2014-10-07 10:28 - 00000830 _____ C:\WINDOWS\Tasks\Adobe Flash Player Updater.job
    2016-11-14 09:54 - 2016-08-22 10:01 - 00170200 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
    2016-11-14 09:44 - 2012-05-03 14:29 - 00000000 ____D C:\Program Files\Mozilla Maintenance Service
    2016-11-14 09:35 - 2013-09-06 14:46 - 00000000 ____D C:\Documents and Settings\az\Local Settings\temp
    2016-11-14 09:35 - 2013-09-06 14:46 - 00000000 ____D C:\Documents and Settings\ewq\Local Settings\temp
    2016-11-14 09:15 - 2014-04-22 21:07 - 00000260 _____ C:\WINDOWS\Tasks\WGASetup.job
    2016-11-14 09:15 - 2014-04-02 00:28 - 00000218 _____ C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job
    2016-11-14 09:15 - 2013-05-15 16:30 - 00000364 ____H C:\WINDOWS\Tasks\avast! Emergency Update.job
    2016-11-14 09:14 - 2007-09-11 09:42 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
    2016-11-14 09:03 - 2007-09-11 09:53 - 00032416 _____ C:\WINDOWS\SchedLgU.Txt
    2016-11-13 13:39 - 2010-03-12 00:46 - 00000278 ___SH C:\Documents and Settings\poi\ntuser.ini
    2016-11-12 04:58 - 2007-09-11 04:34 - 00509960 _____ C:\WINDOWS\system32\PerfStringBackup.INI
    2016-11-12 04:49 - 2001-08-23 06:00 - 00002262 _____ C:\WINDOWS\system32\wpa.dbl
    2016-11-10 22:53 - 2007-09-11 10:43 - 00002489 _____ C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Word.lnk
    2016-11-10 10:58 - 2010-03-12 00:46 - 00000000 ___RD C:\Documents and Settings\poi\My Documents
    2016-11-10 10:58 - 2007-09-11 10:43 - 00002487 _____ C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Excel.lnk
    2016-11-10 10:09 - 2016-07-22 08:25 - 00000000 ____D C:\Documents and Settings\poi\Application Data\Zoom
    2016-11-09 01:08 - 2011-04-05 14:43 - 00000000 ____D C:\WINDOWS\Minidump
    2016-11-08 23:43 - 2014-04-02 00:28 - 00000212 _____ C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
    2016-11-08 09:02 - 2016-06-30 16:45 - 00000000 ____D C:\Documents and Settings\poi\My Documents\SPH Climate
    2016-11-08 07:48 - 2009-02-19 12:47 - 00000000 ____D C:\Program Files\HLM7Student
    2016-11-08 07:48 - 2009-02-19 12:47 - 00000000 ____D C:\Documents and Settings\All Users\Start Menu\Programs\SSI, Inc
    2016-11-07 15:40 - 2011-04-04 22:42 - 00000278 ___SH C:\Documents and Settings\ewq\ntuser.ini
    2016-11-07 12:16 - 2010-03-13 04:27 - 00000000 ____D C:\Documents and Settings\poi\Application Data\vlc
    2016-10-31 16:58 - 2016-08-22 09:35 - 00027648 _____ C:\Documents and Settings\poi\Desktop\LNSCP.xls
    2016-10-30 22:13 - 2010-03-12 00:46 - 00000000 ____D C:\Documents and Settings\poi
    2016-10-30 16:17 - 2012-04-10 16:12 - 00796352 _____ (Adobe Systems Incorporated) C:\WINDOWS\system32\FlashPlayerApp.exe
    2016-10-30 16:17 - 2011-08-16 19:18 - 00142528 _____ (Adobe Systems Incorporated) C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    2016-10-30 16:16 - 2016-02-20 02:41 - 00000000 ____D C:\Documents and Settings\poi\Desktop\New Folder
    2016-10-30 16:16 - 2007-09-11 09:41 - 00000000 ____D C:\WINDOWS\system32\Macromed
    2016-10-24 11:33 - 2014-07-02 14:19 - 00000000 ____D C:\Documents and Settings\poi\Local Settings\Application Data\Adobe
    2016-10-24 11:30 - 2014-11-11 19:30 - 00001689 _____ C:\Documents and Settings\All Users\Desktop\Avast Free Antivirus.lnk
    2016-10-24 11:29 - 2007-09-11 04:30 - 00000000 ___HD C:\WINDOWS\inf
    2016-10-24 11:22 - 2016-09-06 23:30 - 00000353 _____ C:\Documents and Settings\poi\Desktop\notes 9-6.txt
    2016-10-24 11:21 - 2016-09-23 11:52 - 00000000 ____D C:\Documents and Settings\poi\Desktop\Summary of Analyses
    2016-10-24 11:21 - 2016-09-08 10:17 - 01365904 _____ C:\Documents and Settings\poi\Desktop\WritersGuide1.0 [Team Notes].pdf
    2016-10-18 19:28 - 2016-10-13 06:43 - 00590336 _____ C:\Documents and Settings\poi\Desktop\File for Risk Matrix Team.xls
    2016-10-18 17:54 - 2016-10-13 06:34 - 00447477 _____ C:\Documents and Settings\poi\Desktop\File for Risk Matrix Team.xlsx
    2016-10-16 13:56 - 2016-09-27 11:33 - 00000000 ____D C:\Documents and Settings\poi\Desktop\Data Test Download 9-27-16

    ==================== Files in the root of some directories =======

    2010-03-12 05:46 - 2012-08-21 10:27 - 0247808 _____ () C:\Documents and Settings\poi\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    2008-06-22 17:42 - 2008-08-14 01:12 - 0003276 _____ () C:\Documents and Settings\All Users\Application Data\hpzinstall.log

    ==================== Bamital & volsnap ======================

    (There is no automatic fix for files that do not pass verification.)

    C:\WINDOWS\explorer.exe => File is digitally signed
    C:\WINDOWS\system32\winlogon.exe => File is digitally signed
    C:\WINDOWS\system32\svchost.exe => File is digitally signed
    C:\WINDOWS\system32\services.exe => File is digitally signed
    C:\WINDOWS\system32\User32.dll => File is digitally signed
    C:\WINDOWS\system32\userinit.exe => File is digitally signed
    C:\WINDOWS\system32\rpcss.dll => File is digitally signed
    C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
    C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

    ==================== End of FRST.txt ============================

    Addition.txt

    mbam log 11-14-16.txt

  4. I originally was able to bypass ctl-alt-del on this computer that I am working on and then I had a problem where I could not get the computer out of sleep mode or I just couldn't get back to the welcome screen.  Once I rebooted, I had to use ctl-alt-del for the first time in a month of using this computer.  Is there a way to get back to the original configuration and why would that change?

    TIA,

    tqh

  5. Hello again.  Thanks for all your help on this problem.  I am curious what does the .reg file do?  I read the linked topics and don't quite understand.  Is it analogous to resetting the update service?  What would be an indicator of it merging successfully?  Just curious.

     

    Thanks in advance

  6. Ok this seemed to work.  Thanks!  However, windows update is extremely slow.  I even plugged in my modem directly and it is still not doing anything.  I just want to get this thing to where it is not using up so much RAM and processor (and work properly).  This thing is not doing anything; hardly any data is being transferred.

     

    Thanks in advance

  7. Hello MB Forum,

     

    I am trying to block Windows 10 from forcing itself on my computer.  Based on my research, I need to delete the following file as one of the steps: $Windows.~BT

     

    However, I read that this could be problematic as you can't revert back to 7 if you ever do upgrade to 10.  Also, I can't even delete it due to permissions.  I've tried everything possible and I still get a message that I need permission from (username) to delete.  If I click "Try Again", nothing happens.

     

    So, 1) should I delete the folder?  It seems ok, but since I have not yet done it I figured I would ask.  And 2) how do I grant the appropriate permissions to successfully delete the folder.

     

    Thanks in advance

  8. So I reinstalled firefox (did not uninstall then install) and that seemed to work well.  I uninstalled MB and installed per the instructions above and updated then scanned.  Got a shutdown and error message, but then rescanned and it worked.  No malware detected.  Audio seems to work.  However, I keep getting notifications about the malicious sw removal and now I am getting one about a security update for IE8.  I don't think these are that big a deal, but if someone thinks differently, then please let me know.  Since I started this whole thing, windows wants to download and install the malicious sw removal tool after every reboot.  I probably was being overly cautious.  If you guys think everything is ok, then we can probably close this topic.  Thank you very much for your help.

  9. So, can you make a copy of the profile folder, xyz.default for example, to a memory stick then reinstall firefox?  If on reinstall the profile gets deleted can you then replace the contents of the new profile folder with the older content?  Also, AVAST notified me of a firefox update but I was not able to update through AVAST.  I have not been able to sit down and work on this, so thanks for your patience.

  10. Hello MB Forum,

     

    I have searched quite a bit on the web and can't find a good solution to my problem. I hope I may be able to get some help here.  Some background...

     

    I have a computer running XP and have a TV hooked up with a DVI to HDMI cable.  I tried hooking up some headphones through my analog jack and ended up losing sound on my TV - but only for that particular profile.  My solution was to try and do a system restore because I have never had a problem doing that in the past.  I restored back a couple weeks and I noticed that SRestore changed some file names.  Of course I did not write them down because they seemed harmless.  The sound worked, but when I got around to starting firefox, it did absolutely nothing.  I went to the actual application under program files and it still would not work.  I tried to go back under system restore and that did not help.  I then stopped because I suspected malware. 

     

    I ran a scan w/ MB and the scan failed initially.  I also noticed that my program is not updating to 2.2.0.1024.  Maybe because it is XP?  When I finally got MB to run, it did not detect anything.  I also ran a boot-time scan with AVAST.  I have a corrupted file under C:\NVIDIA\Display Driver.  This may be what caused the problem with the sound, but under another profile the sound worked.  So, I am at a loss because I suspect that if I uninstall FF and reinstall it I will lose everything including bookmarks and plugins.  I have a few restore points I could try but I don't think that will work.  I'm starting to think system restore messed up my FF profile/folder.  Any help would be great.

     

    Thanks in advance 

  11. computer seems to be running fine  no signs of infection 

    reqested log posted below  thanks again

     

     

     Results of screen317's Security Check version 0.99.78  
     Windows Vista Service Pack 2 x64 (UAC is enabled)  
     Internet Explorer 9  
     Internet Explorer 8  
    ``````````````Antivirus/Firewall Check:``````````````
     Windows Firewall Enabled!  
    avast! Antivirus   
     Antivirus up to date!   
    `````````Anti-malware/Other Utilities Check:`````````
     Malwarebytes Anti-Malware version 1.75.0.1300  
     Adobe Flash Player     11.9.900.170  
     Adobe Reader 9 Adobe Reader out of Date!
     Adobe Reader 10.1.8 Adobe Reader out of Date!  
     Mozilla Firefox (26.0)
    ````````Process Check: objlist.exe by Laurent````````  
     AVAST Software Avast AvastSvc.exe  
     AVAST Software Avast AvastUI.exe  
    `````````````````System Health check`````````````````
     Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
     

  12. TFC is a temporary file cleaner and one can certainly use it as often as they feel they need to but it's not something that has to be run over and over.

     

    I've seen a few other topics on this issue and so far it appears to be an elusive entry to remove from the Security Center - my guess is that it may be stored using WMI which makes it a bit more difficult to get to and remove.

     

    Please download and run the following Malicious Software Removal Tool from Microsoft and let me know if it finds anything or not and reboot once you've run it and let me know if this still shows up as a "new" entry in the Security Center.

    Hey there.  I ran the MSRT and found nothing.  There was no log.  From the above quote in bold: Can you provide some credible information about WMI (link)?  Just curious.  Also, the security center notification seems to have disappeared.  Not sure what happened to get rid of it, but it quit after running the last two AdwCleaner and MBAM. :)

     

    Did this editor used to have a spell check function?  Just curious. 

  13. Thanks. Here are the requested logs.  

     

     

    # AdwCleaner v3.016 - Report created 01/01/2014 at 17:55:05
    # Updated 23/12/2013 by Xplode
    # Operating System : Windows Vista Home Premium Service Pack 2 (64 bits)
    # Username : KAREN - KAREN-PC
    # Running from : C:\Users\KAREN\Desktop\AdwCleaner.exe
    # Option : Clean

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

    ***** [ Browsers ] *****

    -\\ Internet Explorer v9.0.8112.16526


    -\\ Mozilla Firefox v26.0 (en-US)

    [ File : C:\Users\KAREN\AppData\Roaming\Mozilla\Firefox\Profiles\x4scr48k.default\prefs.js ]


    *************************

    AdwCleaner[R0].txt - [21740 octets] - [26/12/2013 21:33:33]
    AdwCleaner[R1].txt - [6489 octets] - [27/12/2013 19:28:26]
    AdwCleaner[R2].txt - [2363 octets] - [01/01/2014 17:51:07]
    AdwCleaner[s0].txt - [6083 octets] - [27/12/2013 19:31:43]
    AdwCleaner[s1].txt - [2136 octets] - [01/01/2014 17:55:05]

    ########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [2196 octets] ##########
     

     

     

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.01.01.06

    Windows Vista Service Pack 2 x64 NTFS
    Internet Explorer 9.0.8112.16421
    KAREN :: KAREN-PC [administrator]

    1/1/2014 6:13:58 PM
    mbam-log-2014-01-01 (18-13-58).txt

    Scan type: Full scan (C:\|D:\|E:\|G:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 417232
    Time elapsed: 1 hour(s), 26 minute(s), 57 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\Users\KAREN\Desktop\Update\Setup.exe (PUP.Optional.Ibryte) -> Quarantined and deleted successfully.

    (end)
     

  14. Hello MB forum.  I just ran TFC on my machine and received a BSOD.  I ran it again and got the same thing.  I now have 6 files on my desktop that otherwise would be hidden.  They look like temp .docx files.  There is also a file named desktop.ini.  I don't suspect malware, but have included a MB quick scan log.  I also included the two BSOD "reports".  I would like to get rid of the new files on the desktop, but have decided to hold off.  This is a separate issue with a separate computer than the topic under malware removal.  Thanks in advance for any help.

     

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.12.31.07

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 11.0.9600.16476
    iop :: FLOYD00 [administrator]

    12/31/2013 4:18:22 PM
    mbam-log-2013-12-31 (16-18-22).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 308132
    Time elapsed: 6 minute(s), 30 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     

     

    Blue Screen Crash 12-31-13

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    f4
      BCP1:    0000000000000006
      BCP2:    FFFFFA8006B53740
      BCP3:    FFFFFA8006B3CE10
      BCP4:    FFFFF800031D9780
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

    Files that help describe the problem:
      C:\Windows\Minidump\123113-27378-01.dmp
      C:\Users\iop\AppData\Local\Temp\WER-209977-0.sysdata.xml


    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    3b
      BCP1:    00000000C0000005
      BCP2:    FFFFF800031B1DFE
      BCP3:    FFFFF88002290A80
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

    Files that help describe the problem:
      C:\Windows\Minidump\123113-24476-01.dmp
      C:\Users\iop\AppData\Local\Temp\WER-84084-0.sysdata.xml
     

  15. I'm still getting the "problem reports and solutions" from windows.  Under virus alert is the notification about the "virus" in this thread title.  Also, there are remnants of AVG on here.   I ran screen317s security check and the result indicated that Adobe reader 9 and 10 are on here and that Adobe reader is out of date.  If I try to update Adobe, it gives me the note that it is already up to date.  Also, is there a way to make sure Java is completely uninstalled and is there a way to get it out of the add-ons for FF/IE?  Finally, AVAST web rep add-on is not installed on FF.  Any clues?  If not, no big deal.  Thanks once again.

     

     

    Almost forgot.  When I ran the boot scan and AVAST found a number of PUPs (mindspark, etc.) the infected files were moved to the virus chest (a number of .dll files).  Also, someone ran a scan back in Sept. and some malware was moved to the virus chest.  FileRepMalware pops up twice.  JS:lfram-DMK [Trj] is on there.  Win32:Evo-gen[susp] is on there twice.  I guess my question is, what should I do with these, if anything?  Do we need to probe more?  I should have given you these details when I wrote that I did the boot scan way back there.  Anything to be concerned about?

     

    Hate to do this, but I just opened up IE and the homepage was set to Bing.  I received an alert at the bottom stating that an unknown program wants bing to be the homepage or something like that.  I clicked no.  Didn't seem to matter.  Her yahoo toolbar option is gone from the add-ons page.  I'm hope this is a very minor issue.

     

    Appreciate the help.

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