I am having a similar problem as Jeff and would like to know should I follow the same directions given by PW1 I believe was the one who posted an answer to him. My problem is that when I click on check for updates it starts to connect then the error window pops up. Within the small window it says PROGRAM-ERROR-UPDATING (2,0, Create File) I was introduced to malware by microsoft and it has always been able to find things that McAfee failed to find. I would like to run the malwarebytes scanner as I had a false threat last week and could not even check my email or go to a website. It would not let me do anything. I finally tried restore and as you can see I am able to check email and go to a website now. However since all I did was go back to a date when I was able to do that I am sure the malicious file is still there it just went into hiding temporarily. Please reply so I can use malwarebytes to get rid of this threat on my computer.
