salumane

. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-06-23.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 18/05/2010 16:08:58 System Uptime: 30/06/2011 15:20:59 (0 hours ago) . Motherboard: Dell Inc. | | 0HN7XN Processor: Intel® Core2 Duo CPU E7500 @ 2.93GHz | CPU | 2925/1066mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 298 GiB total, 249.143 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP282: 13/05/2011 15:42:57 - System Checkpoint RP283: 16/05/2011 07:09:07 - Software Distribution Service 3.0 RP284: 16/05/2011 08:22:57 - System Checkpoint RP285: 18/05/2011 07:14:46 - Software Distribution Service 3.0 RP286: 19/05/2011 08:11:25 - Software Distribution Service 3.0 RP287: 20/05/2011 03:00:14 - Software Distribution Service 3.0 RP288: 21/05/2011 09:42:43 - Software Distribution Service 3.0 RP289: 23/05/2011 07:32:59 - Software Distribution Service 3.0 RP290: 24/05/2011 03:00:14 - Software Distribution Service 3.0 RP291: 25/05/2011 03:00:13 - Software Distribution Service 3.0 RP292: 26/05/2011 08:36:11 - Software Distribution Service 3.0 RP293: 27/05/2011 07:57:04 - Software Distribution Service 3.0 RP294: 30/05/2011 07:17:17 - Software Distribution Service 3.0 RP295: 31/05/2011 07:43:29 - Software Distribution Service 3.0 RP296: 01/06/2011 08:40:24 - Software Distribution Service 3.0 RP297: 02/06/2011 03:00:14 - Software Distribution Service 3.0 RP298: 03/06/2011 03:00:18 - Software Distribution Service 3.0 RP299: 06/06/2011 07:14:03 - Software Distribution Service 3.0 RP300: 07/06/2011 03:00:13 - Software Distribution Service 3.0 RP301: 08/06/2011 08:55:21 - Software Distribution Service 3.0 RP302: 09/06/2011 03:00:14 - Software Distribution Service 3.0 RP303: 10/06/2011 07:51:14 - Software Distribution Service 3.0 RP304: 13/06/2011 09:01:57 - Software Distribution Service 3.0 RP305: 14/06/2011 03:00:12 - Software Distribution Service 3.0 RP306: 15/06/2011 03:00:13 - Software Distribution Service 3.0 RP307: 16/06/2011 03:04:11 - System Checkpoint RP308: 17/06/2011 03:00:15 - Software Distribution Service 3.0 RP309: 18/06/2011 03:34:14 - System Checkpoint RP310: 19/06/2011 05:34:14 - System Checkpoint RP311: 20/06/2011 08:26:04 - System Checkpoint RP312: 21/06/2011 11:41:37 - System Checkpoint RP313: 22/06/2011 12:26:40 - System Checkpoint RP314: 23/06/2011 03:00:13 - Software Distribution Service 3.0 RP315: 24/06/2011 03:00:13 - Software Distribution Service 3.0 RP316: 25/06/2011 03:00:13 - Software Distribution Service 3.0 RP317: 27/06/2011 07:27:17 - Software Distribution Service 3.0 RP318: 28/06/2011 08:46:54 - Software Distribution Service 3.0 RP319: 29/06/2011 08:09:25 - Software Distribution Service 3.0 RP320: 29/06/2011 14:27:55 - Norton_Power_Eraser_20110629142751546 RP321: 30/06/2011 08:44:45 - Software Distribution Service 3.0 . ==== Installed Programs ====================== . Adobe Acrobat 9 Pro - English, Français, Deutsch Adobe Flash Player 10 ActiveX Broadcom NetXtreme-I Netlink Driver and Management Installer Browser Defender 3.0 Business Contact Manager for Outlook 2007 SP2 Conduit Engine Dell Backup and Recovery Manager Google Toolbar for Internet Explorer Google Update Helper Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB932716-v2) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB953955) Hotfix for Windows XP (KB954434) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB958347) Hotfix for Windows XP (KB959252) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB968764) Hotfix for Windows XP (KB969084) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB981793) Intel® Graphics Media Accelerator Driver Java 6 Update 17 Junk Mail filter update Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office 2003 Web Components Microsoft Office 2007 Primary Interop Assemblies Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Small Business 2007 Microsoft Office Small Business Connectivity Components Microsoft Office Word MUI (English) 2007 Microsoft Software Update for Web Folders (English) 12 Microsoft SQL Server 2005 Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) Microsoft SQL Server Desktop Engine Microsoft SQL Server Native Client Microsoft SQL Server Setup Support Files (English) Microsoft SQL Server VSS Writer Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Mobile Partner MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP3 Parser (KB973685) MSXML 6.0 Parser MYOB ODBC Direct v7 MYOB Premier v11 Norton Bootable Recovery Tool Wizard Norton Internet Security ooVoo ooVoo Video Chat Toolbar Payroll Version 8.0 Realtek High Definition Audio Driver Roxio Creator Audio Roxio Creator Copy Roxio Creator Data Roxio Creator DE 10.3 Roxio Creator Tools Roxio Express Labeler 3 Roxio Update Manager Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB2509488) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft Office 2007 System (KB2541012) Security Update for Microsoft Office Excel 2007 (KB2541007) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB2535818) Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623) Security Update for Microsoft Office Publisher 2007 (KB2284697) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Security Update for Windows Internet Explorer 7 (KB2183461) Security Update for Windows Internet Explorer 7 (KB2360131) Security Update for Windows Internet Explorer 7 (KB2416400) Security Update for Windows Internet Explorer 7 (KB2482017) Security Update for Windows Internet Explorer 7 (KB2497640) Security Update for Windows Internet Explorer 7 (KB2530548) Security Update for Windows Internet Explorer 7 (KB2544521) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player (KB979402) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2483614) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371-v2) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972260) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB976325) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Segoe UI Spyware Doctor Type 103 Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 System (KB2539530) Update for Microsoft Office Outlook 2007 (KB2509470) Update for Outlook 2007 Junk Email Filter (KB2536413) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2541763) Update for Windows XP (KB898461) Update for Windows XP (KB951618-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB961503) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update for Windows XP (KB978207) WebFldrs XP Windows Internet Explorer 7 Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Sign-in Assistant Windows Live Upload Tool Windows Management Framework Core Windows Presentation Foundation Windows Search 4.0 XML Paper Specification Shared Components Pack 1.0 . ==== Event Viewer Messages From Past Week ======== . 30/06/2011 08:43:08, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SrtETmp' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. . ==== End Of File ===========================

. DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 7.0.5730.13 Run by COM14 at 15:31:07 on 2011-06-30 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3292.2085 [GMT 8:00] . AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6} . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe C:\Program Files\PC Tools Security\pctsAuxs.exe C:\Program Files\PC Tools Security\pctsSvc.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\PC Tools Security\TFEngine\TFService.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe C:\Program Files\PC Tools Security\pctsGui.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\RTDCPL.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe C:\Program Files\MFP\Type 103\PSU\Scan2pc.exe C:\Program Files\PC Tools Security\BDT\FGuard.exe C:\program files\oovoo\oovoo.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Internet Explorer\iexplore.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com.sg/ uInternet Connection Wizard,ShellNext = hxxp://www1.ap.dell.com/content/default.aspx?c=sg&l=en&s=gen uURLSearchHooks: ooVoo Video Chat Toolbar: {e5a1e26f-0d1d-4307-868f-fbd9a374ab54} - c:\program files\oovoo_video_chat\prxtbooVo.dll uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: ooVoo Video Chat Toolbar: {e5a1e26f-0d1d-4307-868f-fbd9a374ab54} - c:\program files\oovoo_video_chat\prxtbooVo.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: ooVoo Video Chat Toolbar: {e5a1e26f-0d1d-4307-868f-fbd9a374ab54} - c:\program files\oovoo_video_chat\prxtbooVo.dll TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll uRun: [ooVoo.exe] c:\program files\oovoo\oovoo.exe /minimized uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background mRun: [RTHDCPL] RTDCPL.EXE mRun: [igfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [iMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe" mRun: [<NO NAME>] mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe" mRun: [R2Ricoh_S2P] c:\program files\mfp\type 103\psu\Scan2pc.exe mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k mRun: [iSTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI mRun: [PCTools FGuard] c:\program files\pc tools security\bdt\FGuard.exe dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t mPolicies-system: EnableLUA = 0 (0x0) mPolicies-system: DisableTaskMgr = 1 (0x1) IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{FBF724D3-86AA-4EAB-B5A7-ED72CE1AEC7D} : DhcpNameServer = 192.168.1.254 Notify: igfxcui - igfxdev.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll . ============= SERVICES / DRIVERS =============== . R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-6-29 263888] R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-6-29 338880] R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-6-29 656320] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-6-29 340088] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-6-29 744568] R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2011-6-29 51984] R0 TFSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2011-6-29 69392] R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\bashdefs\20110616.003\BHDrvx86.sys [2011-6-16 810616] R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2011-6-29 251560] R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2011-6-29 233976] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-6-29 136312] R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\pc tools security\bdt\BDTUpdateService.exe [2011-6-29 337872] R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.6.0.29\ccsvchst.exe [2011-6-29 130008] R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-6-29 371472] R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-6-29 1117144] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-6-29 105592] R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\ipsdefs\20110628.050\IDSXpx86.sys [2011-6-29 355256] R3 k57w2k;Broadcom NetLink Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [2010-4-9 209960] R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\virusdefs\20110628.035\NAVENG.SYS [2011-6-29 86008] R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\virusdefs\20110628.035\NAVEX15.SYS [2011-6-29 1542392] R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2011-6-29 70664] R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2011-6-29 33552] R3 ThreatFire;ThreatFire;c:\program files\pc tools security\tfengine\tfservice.exe service --> c:\program files\pc tools security\tfengine\TFService.exe service [?] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-10 136176] S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-6-10 136176] S3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2010-5-18 100480] S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-26 14336] . =============== Created Last 30 ================ . 2011-06-29 23:17:16 -------- d-----w- C:\NBRT 2011-06-29 07:37:49 -------- d-----w- c:\documents and settings\com14\local settings\application data\Threat Expert 2011-06-29 07:34:40 69392 --s---w- c:\windows\system32\drivers\TfSysMon.sys 2011-06-29 07:34:40 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys 2011-06-29 07:34:40 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys 2011-06-29 07:33:23 767952 ----a-w- c:\windows\BDTSupport.dll 2011-06-29 07:33:23 149456 ----a-w- c:\windows\SGDetectionTool.dll 2011-06-29 07:33:22 2078672 ----a-w- c:\windows\PCTBDCore.dll 2011-06-29 07:33:22 1533904 ----a-w- c:\windows\PCTBDRes.dll 2011-06-29 07:31:52 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys 2011-06-29 07:31:52 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys 2011-06-29 07:31:52 251560 ----a-w- c:\windows\system32\drivers\pctgntdi.sys 2011-06-29 07:31:47 263888 ----a-w- c:\windows\system32\drivers\PCTCore.sys 2011-06-29 07:31:47 160576 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys 2011-06-29 07:31:46 233976 ----a-w- c:\windows\system32\drivers\PCTSD.sys 2011-06-29 07:31:42 70664 ----a-w- c:\windows\system32\drivers\pctplsg.sys 2011-06-29 07:31:31 -------- d-----w- c:\program files\PC Tools Security 2011-06-29 07:31:31 -------- d-----w- c:\program files\common files\PC Tools 2011-06-29 07:29:58 -------- d-----w- c:\documents and settings\all users\application data\PC Tools 2011-06-29 06:41:41 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys 2011-06-29 06:41:41 107368 ----a-r- c:\windows\system32\GEARAspi.dll 2011-06-29 06:40:55 -------- d-----w- c:\windows\system32\drivers\nbrtwizard\0305000.017 2011-06-29 06:40:55 -------- d-----w- c:\windows\system32\drivers\NBRTWizard 2011-06-29 06:40:52 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard 2011-06-29 06:22:53 -------- d-----w- c:\documents and settings\com14\local settings\application data\NPE 2011-06-29 05:57:06 369784 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symtdi.sys 2011-06-29 05:57:06 331384 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys 2011-06-29 05:57:06 296568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symnets.sys 2011-06-29 05:57:05 744568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symefa.sys 2011-06-29 05:57:05 516216 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtsp.sys 2011-06-29 05:57:05 50168 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtspx.sys 2011-06-29 05:57:05 340088 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symds.sys 2011-06-29 05:57:05 136312 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys 2011-06-29 05:56:41 -------- d-----w- c:\windows\system32\drivers\nis\1206000.01D 2011-06-29 04:51:11 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL 2011-06-29 04:51:11 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS 2011-06-29 04:51:11 -------- d--h--w- c:\program files\Symantec 2011-06-29 04:51:11 -------- d--h--w- c:\program files\common files\Symantec Shared 2011-06-29 04:50:45 -------- d--h--w- c:\windows\system32\drivers\NIS 2011-06-29 04:50:43 -------- d-----w- c:\program files\Norton Internet Security 2011-06-29 04:48:31 650730 ----a-w- c:\windows\system32\PerfStringBackup.TMP 2011-06-29 04:48:07 -------- d--h--w- c:\program files\NortonInstaller 2011-06-29 04:39:58 -------- d--h--w- c:\windows\system32\appmgmt 2011-06-29 03:57:44 407552 ---ha-w- c:\documents and settings\all users\application data\18145060.exe 2011-06-16 04:04:23 551936 -c-h--w- c:\windows\system32\dllcache\oleaut32.dll 2011-06-16 04:04:01 105472 -c-h--w- c:\windows\system32\dllcache\mup.sys . ==================== Find3M ==================== . 2011-05-02 15:31:52 692736 ---ha-w- c:\windows\system32\inetcomm.dll 2011-04-29 17:25:27 151552 ---ha-w- c:\windows\system32\schannel.dll 2011-04-29 16:19:43 456320 ---ha-w- c:\windows\system32\drivers\mrxsmb.sys 2011-04-25 15:51:58 832512 ---ha-w- c:\windows\system32\wininet.dll 2011-04-25 15:51:57 78336 ---ha-w- c:\windows\system32\ieencode.dll 2011-04-25 15:51:57 1830912 ---ha-w- c:\windows\system32\inetcpl.cpl 2011-04-25 15:51:57 17408 ---ha-w- c:\windows\system32\corpol.dll 2011-04-25 12:01:21 389120 ---ha-w- c:\windows\system32\html.iec 2011-04-21 13:37:43 105472 ---ha-w- c:\windows\system32\drivers\mup.sys . ============= FINISH: 15:33:29.56 ===============

Please help me... URGENT!!!

Hi, I opened a virus file and now when i restart, all my folders and files are missing. I am not able to go into the safe mode. Please help. Thank you very much.