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geekpro

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Posts posted by geekpro

  1. No doubt there is always room for improvement but even Microsoft Exchange which is probably one of the most used Enterprise applications on the planet isn't smart enough to know that you can not turn on IMAP because by default that service is turned off. But the error it gives has nothing to do with it or in no way gives you a clue what might be wrong. It just says it's not supported and can not be enabled. If you go turn the service on and then go back to enable IMAP it works just fine, no error.

    But I can assure you that most software companies are not going to implement code to ensure it runs when you've manually altered and disabled built-in controls of the Operating System. When or if it comes up as it did here then support will assist the user. If it is a common failure that affects dozens, hundreds, thousands of users okay, but because a handful of users have manually altered their system and it doesn't work why should everyone suffer code bloat to hand hold those users that chose to be modify their system. It just wouldn't be prudent or fair to others.

    I see your point, but the only problem I can see in your statement is "When or if it comes up as it did here then support will assist the user. "

    Apparently, 'support' was unable to assist the user, the problem went on for sometime and nobody in 'support' could figure it out.

    Just ask EL34 how long he waited for a fix, if it wasn't for me solving the issue, who knows if 'support' would have ever done anything with it.

    Especially, when some of their staff find the discussions here humorous, unlike their users that are just looking for help, I'm sure.

  2. I tend to agree with you on this as I use HostsMan to manage my HOSTS file from hpHosts and MVPS HOSTS files and because they are large and the DNS Client service is enabled then long browser delays are encountered so HostsMan detects that it is running and stops it then sets it to Manual so that it does not start with Windows.

    Please read about Task Scheduler service http://www.theeldergeek.com/task_scheduler.htm

    I don't like yellow stickies all over my monitor to remind me of things as I find my system has a memory better than an Elephant when it is powered on.

    Right, well I think Black Viper was the reason I disabled mine. If you you run the default XP services, I find a lot of them are just sucking ram and not being used, like 'remote registry' Don't need it, don't want it.

  3. Well maybe not money, but he is the only one that offered any sort of help and I think that is awesome.

    I did not see any sort of post from anyone at MB offering any sort of assistance.

    Usually you see someone from software compnies/whatever asking additional questions trying to nail down the problem.

    There was no attempt made on behalf of the authors in in this case, which made me wonder why I had purchased this product.

    Look, I am just happy someone nailed it.

    Now you can file this as case solved and knowledge that users can use in the future.

    Thanks for the recognition EL34,

    I was glad to help. As far as knowing everything about malware and going to malware school as was suggested. I really don't need to know a lot about malware to support an app, I just need to know why the app itself is not behaving properly and investigate the issue(s) and solve it for the users. If a company makes a product and can't investigate and solve its users issues then I'm sure the users will move to another product that does.

    I'd be happy with a free 5 user license so I could install the app on all my machines :-)

    You can email them to me with one click.

  4. Ahhhhh, Geekpro nailed it!!!!!

    I also had two task showing in control panel/scheduled task, but I had disabled Task Scheduler in system services.

    I changed Task Scheduler to automatic in xp services and then started the service.

    I was then able to change the scheduling times in MB without the error.

    Thanks mr geek for the help.

    appreciate it.

    Great, glad I could help.

    Maybe Malwarebytes will send me a check for supporting their product.

    I want everyone to send them an email demanding I receive some sort of compensation ;-0

  5. Hi. I originally had a thread going under the "Automatic updates don't work" topic. Here's a link directly to my first post:

    http://www.malwarebytes.org/forums/index.p...ost&p=43017

    On the whole MBAM runs fine. But if I try to make any changes (like to the time to do automatic updates for example) I get the error shown at the link above and in the screen shot below. Automatic updates do not work also. I have uninstalled, reinstalled, used reg cleaners, manually removed all MBAM entries from the registry, used drive cleaners, manually removed MBAM files from the hard drive, you name it, I've tried it. Manually installing updates works perfectly by either using the icon by the clock in the system tray (right click, check for updates) or by opening the MBAM main window and then clicking on "check for updates". So, other than the error and the lack of auto-updates, the program works great and I love it!

    (BTW- the problems started unbeknownst to me about 2 months ago. I went to try to change the time for updates and got an error, then noticed that the updates hadn't been installed in about 10 days; this was back in November 2008; and I have installed the new version 1.32 and it made no difference)

    post-7246-1230539097.jpg

    I think I may have figured out why this is happening to everyone. I found 2 malwarebytes entries in control panel > scheduled tasks, I tried to 'run' them both and got a service could not start error. After further investigation I found that I had disabled the Task Scheduler service on my machine.

    Check to see if your Task Scheduler service is running on your system.

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