oldtimer
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Posts posted by oldtimer
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What the hell am I supposed to put in here? I want to report that a Malwarebytes-imitation spam is housed at 8512 Garvey Avenue, Rosemead, CA 91770.
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Doesn't make any difference.
Years ago I had this problem with a download program, I don't recall which one, and it turned out to be a matter of compatibility of versions of the program with the version of the browser? of Windows? I don't remember that either.
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If I click on the Malsarebyts icon, the appropriate window appears, but not exactly where it should. It occupies the lower righthand quarter of the monitor screen, where I see the upper left hand corner of the mb page. Since control buttons are in the upper right-hand corner, I have no access to them and can do nothing to get the mb window to align properly.
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This forum is *much* too unwieldy to use! Anyhow, my problem is that if I open MBAM, it automatically changes the screen resolution from 1024 x 768 pixels to 8oo X 600, so I also get big icons and see only a fraction of the screen that is supposed to be displayed. This began when I downloaded & installed the latest model of MBAM. While trying to deal with this today, I got a notice that a new version was out, so I changed to it, unless it is the one I already had. I suppose it is 8.3. It told me that it had 800 X 600 resolution, but gave me no way to change this setting. Does the same as before. I can now solve it by changing the computer setting in the Control Panel, but I shouldn't have to do that every time I want to run an MBAM scan, should I? Also some MB screens display on the left-hand ± 20% on the right-hand ± 20% of the physical screen. If there were a compatibility setting (for OSs, not AVs, which you have) for MBAM, that could be the issue, but if there is such a thing I can't access it or even find a link.
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This link may shed some light: My link
Being that it is in a Temp folder, you might delete it, or the temp folder.
OK, ksiemb, thank you. I tried gaia's way, and couldn't do it (My Computer couldn't find the appcompat file, neither could search). But I went ahead anyhow and did the full scan in Safe Mode. MBAM didn't encounter the app problem in Safe Mode, and got the baddie, a PUP.adware.agent, which was in a viewsonic driver.
Next I ran another full scan in normal mode, and this time it also did not run into the app. problem, and found another copy of the same baddie in a sysrestore file.
So I am in the clear for now. I will run the Application Verifier as suggested by Chuck 2, but whatever the original problem was just running the scan in Safe Mode seems to have eliminated it. And the baddie wasn't anything serious, so it's no big surprise that the other programs didn't see it.
Thanks,
oldtimer
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I have updated all my security programs. AVG scanned and found nothing. Spybot S&D scanned & found only 3 or 4 nuisance tracker cookies, now removed. MBAM quick-scanned & found nothing. On full scan, however, MBAM runs for 28 minutes & 24 seconds, at which time it is scanning installed fonts, and "encounters an error and must close." I remove the font where the scan is when the problem occurs, but the same thing happens with a different font when I start a new scan. I submit the report, which mentions the file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ace2_appcompat.txt or one in the same format; but as far as I can make out this is a file generated when the problem occurs, not the source of the problem. I have now attempted three or four scans and the same thing happens each time.
What should I do next?
Location of spammer
in General Chat
Posted
I should have written "Malwarebytes-imitation SCAM".