PW100

Another dragon slain! Thanks a lot for all the help you have given me.

Thanks. Combofix and OTC run. System Restore disabled and enabled. Restore point created and old restore points purged. I'll try to persuade the user to use Firefox instead of IE. Windows auto update is enabled. Installed SpywareBlaster and Spywareguard. The user has a paid for copy of AVG. Installed Norton Web Safe Lite. I will try to teach the user to make regular updates. Thanks a lot for the pointer to Secunia PSI. A very useful tool. What do you advise the user to do about end of life programs? The user has Microsoft Office 2000. Installing a later version would be quite expensive. I suppose that I can return the laptop to the owner now.

Thanks again. The laptop is running OK. Malwarebytes full scan, AVG full scan found nothing. Spybot S&D found and deleted a tracking cookie.

Thanks again. I have removed the versions of Adobe and Java that were installed on the laptop. I have installed Adobe 10.1.0, and Java 6 update 26.

Sorry, panic mode. Here is the info.log output: info.txt logfile of random's system information tool 1.08 2011-06-18 20:32:31 ======Uninstall list====== -->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE -->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu -->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf 32 Bit HP CIO Components Installer-->MsiExec.exe /I{92127AF5-FDD8-4ADF-BC40-C356C9EE0B7D} Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll" Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.exe -maintain activex Apple Application Support-->MsiExec.exe /I{3FA365DF-2D68-45ED-8F83-8C8A33E65143} Apple Mobile Device Support-->MsiExec.exe /I{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE} Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033} AVG 2011-->"C:\Program Files\AVG\AVG10\avgmfapx.exe" /AppMode=SETUP /Uninstall AVG 2011-->MsiExec.exe /I{23DA4222-E517-42B3-8F97-9CFD49E2A732} AVG 2011-->MsiExec.exe /I{91D2C605-AD2B-44C8-A0A1-9B116B3C91CB} Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B} CCleaner-->"C:\Program Files\CCleaner\uninst.exe" ESET Online Scanner v3-->C:\Program Files\ESET\ESET Online Scanner\OnlineScannerUninstaller.exe Freeserve-->C:\Freeserve\components\Uninstall.exe Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT="" Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT="" Hotfix for Windows XP (KB2158563)-->"C:\WINDOWS\$NtUninstallKB2158563$\spuninst\spuninst.exe" Hotfix for Windows XP (KB2443685)-->"C:\WINDOWS\$NtUninstallKB2443685$\spuninst\spuninst.exe" Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe" Hotfix for Windows XP (KB954708)-->"C:\WINDOWS\$NtUninstallKB954708$\spuninst\spuninst.exe" Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe" Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe" Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe" Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe" Hotfix for Windows XP (KB981793)-->"C:\WINDOWS\$NtUninstallKB981793$\spuninst\spuninst.exe" HP Customer Participation Program 13.0-->C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat -forcereboot HP Imaging Device Functions 13.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat HP Photosmart C4700 All-In-One Driver Software 13.0 Rel .6-->C:\Program Files\HP\Digital Imaging\{2012D762-5DCA-455A-B5FE-EDF79BC93E18}\setup\hpzscr01.exe -datfile hposcr43.dat -onestop -forcereboot HP Print Projects 1.0-->C:\Program Files\HP\Digital Imaging\HPPrintProjects\hpzscr01.exe -datfile hpqbud19.dat hp psc 2100 series-->rundll32 hpzcon05.dll,VendorJettison hp psc 2100 series HP Smart Web Printing 4.60-->C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpzscr01.exe -datfile hpqbud15.dat HP Solution Center 13.0-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat -forcereboot HP Update-->MsiExec.exe /X{612F4E20-3661-4D44-AD79-823F1B613FB3} HPDiagnosticAlert-->MsiExec.exe /I{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE} InterVideo WinDVD 4-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL Java 6 Update 21-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216015FF} Junk Mail filter update-->MsiExec.exe /I{8E5233E1-7495-44FB-8DEB-4BE906D59619} Malwarebytes' Anti-Malware version 1.51.0.1200-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe" Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F} Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7} Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570} Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe" Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe" Microsoft Office 2000 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7} Microsoft Search Enhancement Pack-->MsiExec.exe /X{06E6E30D-B498-442F-A943-07DE41D7F785} Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8} Microsoft Sync Framework Runtime Native v1.0 (x86)-->MsiExec.exe /I{8A74E887-8F0F-4017-AF53-CBA42211AAA5} Microsoft Sync Framework Services Native v1.0 (x86)-->MsiExec.exe /I{BD64AF4A-8C80-4152-AD77-FCDDF05208AB} Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118} Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{710f4c1c-cc18-4c49-8cbf-51240c89a1a2} Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570-->MsiExec.exe /X{86CE85E6-DBAC-3FFD-B977-E4B79F83C909} Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148-->MsiExec.exe /X{1F1C2DFC-2D24-3E06-BCB8-725134ADF989} Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161-->MsiExec.exe /X{9BE518E6-ECC6-35A9-88E4-87755C07200F} MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94} MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71} MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC} NVIDIA Windows 2000/XP Display Drivers-->rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nvts.inf QuickTime-->MsiExec.exe /I{8B7917E0-AF55-4E8A-9473-017F0AA03AC8} Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A8894F19-59C8-38D2-8A75-36C0CCE56A5B} /qb+ REBOOTPROMPT="" Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2183461)-->"C:\WINDOWS\ie7updates\KB2183461-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2360131)-->"C:\WINDOWS\ie7updates\KB2360131-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2416400)-->"C:\WINDOWS\ie7updates\KB2416400-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2482017)-->"C:\WINDOWS\ie7updates\KB2482017-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2497640)-->"C:\WINDOWS\ie7updates\KB2497640-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2530548)-->"C:\WINDOWS\ie7updates\KB2530548-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2544521)-->"C:\WINDOWS\ie7updates\KB2544521-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB978207)-->"C:\WINDOWS\ie7updates\KB978207-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB982381)-->"C:\WINDOWS\ie7updates\KB982381-IE7\spuninst\spuninst.exe" Security Update for Windows Media Player (KB2378111)-->"C:\WINDOWS\$NtUninstallKB2378111_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB975558)-->"C:\WINDOWS\$NtUninstallKB975558_WM8$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB978695)-->"C:\WINDOWS\$NtUninstallKB978695_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB979402)-->"C:\WINDOWS\$NtUninstallKB979402_WM9$\spuninst\spuninst.exe" Security Update for Windows XP (KB2079403)-->"C:\WINDOWS\$NtUninstallKB2079403$\spuninst\spuninst.exe" Security Update for Windows XP (KB2115168)-->"C:\WINDOWS\$NtUninstallKB2115168$\spuninst\spuninst.exe" Security Update for Windows XP (KB2121546)-->"C:\WINDOWS\$NtUninstallKB2121546$\spuninst\spuninst.exe" Security Update for Windows XP (KB2160329)-->"C:\WINDOWS\$NtUninstallKB2160329$\spuninst\spuninst.exe" Security Update for Windows XP (KB2229593)-->"C:\WINDOWS\$NtUninstallKB2229593$\spuninst\spuninst.exe" Security Update for Windows XP (KB2259922)-->"C:\WINDOWS\$NtUninstallKB2259922$\spuninst\spuninst.exe" Security Update for Windows XP (KB2279986)-->"C:\WINDOWS\$NtUninstallKB2279986$\spuninst\spuninst.exe" Security Update for Windows XP (KB2286198)-->"C:\WINDOWS\$NtUninstallKB2286198$\spuninst\spuninst.exe" Security Update for Windows XP (KB2296011)-->"C:\WINDOWS\$NtUninstallKB2296011$\spuninst\spuninst.exe" Security Update for Windows XP (KB2296199)-->"C:\WINDOWS\$NtUninstallKB2296199$\spuninst\spuninst.exe" Security Update for Windows XP (KB2347290)-->"C:\WINDOWS\$NtUninstallKB2347290$\spuninst\spuninst.exe" Security Update for Windows XP (KB2360937)-->"C:\WINDOWS\$NtUninstallKB2360937$\spuninst\spuninst.exe" Security Update for Windows XP (KB2387149)-->"C:\WINDOWS\$NtUninstallKB2387149$\spuninst\spuninst.exe" Security Update for Windows XP (KB2393802)-->"C:\WINDOWS\$NtUninstallKB2393802$\spuninst\spuninst.exe" Security Update for Windows XP (KB2412687)-->"C:\WINDOWS\$NtUninstallKB2412687$\spuninst\spuninst.exe" Security Update for Windows XP (KB2419632)-->"C:\WINDOWS\$NtUninstallKB2419632$\spuninst\spuninst.exe" Security Update for Windows XP (KB2423089)-->"C:\WINDOWS\$NtUninstallKB2423089$\spuninst\spuninst.exe" Security Update for Windows XP (KB2436673)-->"C:\WINDOWS\$NtUninstallKB2436673$\spuninst\spuninst.exe" Security Update for Windows XP (KB2440591)-->"C:\WINDOWS\$NtUninstallKB2440591$\spuninst\spuninst.exe" Security Update for Windows XP (KB2443105)-->"C:\WINDOWS\$NtUninstallKB2443105$\spuninst\spuninst.exe" Security Update for Windows XP (KB2476490)-->"C:\WINDOWS\$NtUninstallKB2476490$\spuninst\spuninst.exe" Security Update for Windows XP (KB2476687)-->"C:\WINDOWS\$NtUninstallKB2476687$\spuninst\spuninst.exe" Security Update for Windows XP (KB2478960)-->"C:\WINDOWS\$NtUninstallKB2478960$\spuninst\spuninst.exe" Security Update for Windows XP (KB2478971)-->"C:\WINDOWS\$NtUninstallKB2478971$\spuninst\spuninst.exe" Security Update for Windows XP (KB2479628)-->"C:\WINDOWS\$NtUninstallKB2479628$\spuninst\spuninst.exe" Security Update for Windows XP (KB2479943)-->"C:\WINDOWS\$NtUninstallKB2479943$\spuninst\spuninst.exe" Security Update for Windows XP (KB2481109)-->"C:\WINDOWS\$NtUninstallKB2481109$\spuninst\spuninst.exe" Security Update for Windows XP (KB2483185)-->"C:\WINDOWS\$NtUninstallKB2483185$\spuninst\spuninst.exe" Security Update for Windows XP (KB2485376)-->"C:\WINDOWS\$NtUninstallKB2485376$\spuninst\spuninst.exe" Security Update for Windows XP (KB2485663)-->"C:\WINDOWS\$NtUninstallKB2485663$\spuninst\spuninst.exe" Security Update for Windows XP (KB2503658)-->"C:\WINDOWS\$NtUninstallKB2503658$\spuninst\spuninst.exe" Security Update for Windows XP (KB2503665)-->"C:\WINDOWS\$NtUninstallKB2503665$\spuninst\spuninst.exe" Security Update for Windows XP (KB2506212)-->"C:\WINDOWS\$NtUninstallKB2506212$\spuninst\spuninst.exe" Security Update for Windows XP (KB2506223)-->"C:\WINDOWS\$NtUninstallKB2506223$\spuninst\spuninst.exe" Security Update for Windows XP (KB2507618)-->"C:\WINDOWS\$NtUninstallKB2507618$\spuninst\spuninst.exe" Security Update for Windows XP (KB2508272)-->"C:\WINDOWS\$NtUninstallKB2508272$\spuninst\spuninst.exe" Security Update for Windows XP (KB2508429)-->"C:\WINDOWS\$NtUninstallKB2508429$\spuninst\spuninst.exe" Security Update for Windows XP (KB2509553)-->"C:\WINDOWS\$NtUninstallKB2509553$\spuninst\spuninst.exe" Security Update for Windows XP (KB2510581)-->"C:\WINDOWS\$NtUninstallKB2510581$\spuninst\spuninst.exe" Security Update for Windows XP (KB2511455)-->"C:\WINDOWS\$NtUninstallKB2511455$\spuninst\spuninst.exe" Security Update for Windows XP (KB2524375)-->"C:\WINDOWS\$NtUninstallKB2524375$\spuninst\spuninst.exe" Security Update for Windows XP (KB2535512)-->"C:\WINDOWS\$NtUninstallKB2535512$\spuninst\spuninst.exe" Security Update for Windows XP (KB2536276)-->"C:\WINDOWS\$NtUninstallKB2536276$\spuninst\spuninst.exe" Security Update for Windows XP (KB2544893)-->"C:\WINDOWS\$NtUninstallKB2544893$\spuninst\spuninst.exe" Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe" Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe" Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe" Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe" Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe" Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe" Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe" Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe" Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe" Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe" Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe" Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe" Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe" Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe" Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe" Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe" Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe" Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe" Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe" Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe" Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe" Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe" Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe" Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe" Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe" Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe" Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe" Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe" Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe" Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe" Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe" Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe" Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe" Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe" Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe" Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe" Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe" Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe" Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe" Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe" Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe" Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe" Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe" Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe" Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe" Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe" Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe" Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe" Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe" Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe" Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe" Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe" Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe" Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe" Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe" Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe" Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe" Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe" Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe" Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe" Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe" Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe" Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe" Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe" Security Update for Windows XP (KB975561)-->"C:\WINDOWS\$NtUninstallKB975561$\spuninst\spuninst.exe" Security Update for Windows XP (KB975562)-->"C:\WINDOWS\$NtUninstallKB975562$\spuninst\spuninst.exe" Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe" Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe" Security Update for Windows XP (KB977816)-->"C:\WINDOWS\$NtUninstallKB977816$\spuninst\spuninst.exe" Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe" Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe" Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe" Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe" Security Update for Windows XP (KB978338)-->"C:\WINDOWS\$NtUninstallKB978338$\spuninst\spuninst.exe" Security Update for Windows XP (KB978542)-->"C:\WINDOWS\$NtUninstallKB978542$\spuninst\spuninst.exe" Security Update for Windows XP (KB978601)-->"C:\WINDOWS\$NtUninstallKB978601$\spuninst\spuninst.exe" Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe" Security Update for Windows XP (KB979309)-->"C:\WINDOWS\$NtUninstallKB979309$\spuninst\spuninst.exe" Security Update for Windows XP (KB979482)-->"C:\WINDOWS\$NtUninstallKB979482$\spuninst\spuninst.exe" Security Update for Windows XP (KB979559)-->"C:\WINDOWS\$NtUninstallKB979559$\spuninst\spuninst.exe" Security Update for Windows XP (KB979683)-->"C:\WINDOWS\$NtUninstallKB979683$\spuninst\spuninst.exe" Security Update for Windows XP (KB979687)-->"C:\WINDOWS\$NtUninstallKB979687$\spuninst\spuninst.exe" Security Update for Windows XP (KB980195)-->"C:\WINDOWS\$NtUninstallKB980195$\spuninst\spuninst.exe" Security Update for Windows XP (KB980218)-->"C:\WINDOWS\$NtUninstallKB980218$\spuninst\spuninst.exe" Security Update for Windows XP (KB980232)-->"C:\WINDOWS\$NtUninstallKB980232$\spuninst\spuninst.exe" Security Update for Windows XP (KB980436)-->"C:\WINDOWS\$NtUninstallKB980436$\spuninst\spuninst.exe" Security Update for Windows XP (KB981322)-->"C:\WINDOWS\$NtUninstallKB981322$\spuninst\spuninst.exe" Security Update for Windows XP (KB981349)-->"C:\WINDOWS\$NtUninstallKB981349$\spuninst\spuninst.exe" Security Update for Windows XP (KB981852)-->"C:\WINDOWS\$NtUninstallKB981852$\spuninst\spuninst.exe" Security Update for Windows XP (KB981957)-->"C:\WINDOWS\$NtUninstallKB981957$\spuninst\spuninst.exe" Security Update for Windows XP (KB981997)-->"C:\WINDOWS\$NtUninstallKB981997$\spuninst\spuninst.exe" Security Update for Windows XP (KB982132)-->"C:\WINDOWS\$NtUninstallKB982132$\spuninst\spuninst.exe" Security Update for Windows XP (KB982214)-->"C:\WINDOWS\$NtUninstallKB982214$\spuninst\spuninst.exe" Security Update for Windows XP (KB982665)-->"C:\WINDOWS\$NtUninstallKB982665$\spuninst\spuninst.exe" Security Update for Windows XP (KB982802)-->"C:\WINDOWS\$NtUninstallKB982802$\spuninst\spuninst.exe" Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7} Shop for HP Supplies-->C:\Program Files\HP\Digital Imaging\HPSSupply\hpzscr01.exe -datfile hpqbud16.dat SoundMAX-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\Setup.exe" Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe" Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall TOSHIBA ConfigFree-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}\Setup.exe" TOSHIBA Console-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3CF0858D-1AC5-4308-9DE7-AD15288A8BDC}\Setup.exe" -l0x9 TOSHIBA Controls-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A6690C0E-B96E-4F0F-A8EB-D5B332454AC6}\Setup.exe" -l0x9 TOSHIBA Display Devices Change Utility-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\TDspBtn.inf,DefaultUninstall,5 Toshiba Hotkey Utility for Display Devices-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\TFNF5Wxp.inf,DefaultUninstall,5 TOSHIBA Manuals-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{188BA1CC-F3A1-49B0-A34D-8C861C64E1AE}\Setup.exe" -l0x9 TOSHIBA Mobile Extension3 for Windows XP V3.33.00.XP-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\TME3\Uninst.isu" -c"C:\Program Files\TOSHIBA\TME3\uninstx.dll" TOSHIBA Power Saver-->TPWRDEL.EXE Toshiba screensaver-->C:\WINDOWS\uninst.exe -f"C:\Program Files\Toshiba\Toshiba screensaver\DeIsL1.isu" -c"C:\Program Files\Toshiba\Toshiba screensaver\_ISREG32.DLL" TOSHIBA Software Modem-->Tosmreg -U TOSHIBA TouchPad On/Off Utility V2.04.00-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\TouchED\Uninst.isu" -c"C:\Program Files\TOSHIBA\TouchED\tpedinst.dll" TOSHIBA Utilities-->tutildel.exe Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT="" Update for Windows Internet Explorer 7 (KB976749)-->"C:\WINDOWS\ie7updates\KB976749-IE7\spuninst\spuninst.exe" Update for Windows Internet Explorer 7 (KB980182)-->"C:\WINDOWS\ie7updates\KB980182-IE7\spuninst\spuninst.exe" Update for Windows XP (KB2141007)-->"C:\WINDOWS\$NtUninstallKB2141007$\spuninst\spuninst.exe" Update for Windows XP (KB2345886)-->"C:\WINDOWS\$NtUninstallKB2345886$\spuninst\spuninst.exe" Update for Windows XP (KB2467659)-->"C:\WINDOWS\$NtUninstallKB2467659$\spuninst\spuninst.exe" Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe" Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe" Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe" Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe" Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe" Update for Windows XP (KB971029)-->"C:\WINDOWS\$NtUninstallKB971029$\spuninst\spuninst.exe" Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe" Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe" Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe" Windows Live Communications Platform-->MsiExec.exe /I{3175E049-F9A9-4A3D-8F19-AC9FB04514D1} Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe Windows Live Essentials-->MsiExec.exe /I{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F} Windows Live Mail-->MsiExec.exe /I{6412CECE-8172-4BE5-935B-6CECACD2CA87} Windows Live Photo Gallery-->MsiExec.exe /X{EE39FFBD-544E-49E4-A999-6819828EAE91} Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5} Windows Live Sync-->MsiExec.exe /X{B10914FD-8812-47A4-85A1-50FCDE7F1F33} Windows Live Toolbar-->MsiExec.exe /X{1BD07DF4-FB06-41BA-B896-B2DA59000C96} Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238} Windows Live Writer-->MsiExec.exe /X{178832DE-9DE0-4C87-9F82-9315A9B03985} Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe" Wireless Hotkey-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7862BAD8-A379-4128-8AA1-EFD5A9603C53}\Setup.exe" Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE ======Hosts File====== ::1 localhost ======Security center information====== AV: AVG Internet Security 2011 ======System event log====== Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 37059 Source Name: Service Control Manager Time Written: 20110514122023.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 37039 Source Name: Service Control Manager Time Written: 20110513205348.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 37017 Source Name: Service Control Manager Time Written: 20110513072618.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 36997 Source Name: Service Control Manager Time Written: 20110513024818.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 36976 Source Name: Service Control Manager Time Written: 20110512071356.000000+060 Event Type: error User: =====Application event log===== Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6011 Source Name: crypt32 Time Written: 20110507031129.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6004 Source Name: crypt32 Time Written: 20110506211818.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6003 Source Name: crypt32 Time Written: 20110506210817.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist. Record Number: 6002 Source Name: crypt32 Time Written: 20110506205817.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6001 Source Name: crypt32 Time Written: 20110506205816.000000+060 Event Type: error User: ======Environment variables====== "ComSpec"=%SystemRoot%\system32\cmd.exe "Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\wbem;C:\Program Files\QuickTime\QTSystem "windir"=%SystemRoot% "OS"=Windows_NT "PROCESSOR_ARCHITECTURE"=x86 "PROCESSOR_LEVEL"=15 "PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 7, GenuineIntel "PROCESSOR_REVISION"=0207 "NUMBER_OF_PROCESSORS"=1 "PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH "TEMP"=%SystemRoot%\TEMP "TMP"=%SystemRoot%\TEMP "FP_NO_HOST_CHECK"=NO "CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip "QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip -----------------EOF----------------- and the log out put info.txt logfile of random's system information tool 1.08 2011-06-18 20:32:31 ======Uninstall list====== -->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE -->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu -->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf 32 Bit HP CIO Components Installer-->MsiExec.exe /I{92127AF5-FDD8-4ADF-BC40-C356C9EE0B7D} Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll" Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.exe -maintain activex Apple Application Support-->MsiExec.exe /I{3FA365DF-2D68-45ED-8F83-8C8A33E65143} Apple Mobile Device Support-->MsiExec.exe /I{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE} Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033} AVG 2011-->"C:\Program Files\AVG\AVG10\avgmfapx.exe" /AppMode=SETUP /Uninstall AVG 2011-->MsiExec.exe /I{23DA4222-E517-42B3-8F97-9CFD49E2A732} AVG 2011-->MsiExec.exe /I{91D2C605-AD2B-44C8-A0A1-9B116B3C91CB} Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B} CCleaner-->"C:\Program Files\CCleaner\uninst.exe" ESET Online Scanner v3-->C:\Program Files\ESET\ESET Online Scanner\OnlineScannerUninstaller.exe Freeserve-->C:\Freeserve\components\Uninstall.exe Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT="" Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT="" Hotfix for Windows XP (KB2158563)-->"C:\WINDOWS\$NtUninstallKB2158563$\spuninst\spuninst.exe" Hotfix for Windows XP (KB2443685)-->"C:\WINDOWS\$NtUninstallKB2443685$\spuninst\spuninst.exe" Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe" Hotfix for Windows XP (KB954708)-->"C:\WINDOWS\$NtUninstallKB954708$\spuninst\spuninst.exe" Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe" Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe" Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe" Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe" Hotfix for Windows XP (KB981793)-->"C:\WINDOWS\$NtUninstallKB981793$\spuninst\spuninst.exe" HP Customer Participation Program 13.0-->C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat -forcereboot HP Imaging Device Functions 13.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat HP Photosmart C4700 All-In-One Driver Software 13.0 Rel .6-->C:\Program Files\HP\Digital Imaging\{2012D762-5DCA-455A-B5FE-EDF79BC93E18}\setup\hpzscr01.exe -datfile hposcr43.dat -onestop -forcereboot HP Print Projects 1.0-->C:\Program Files\HP\Digital Imaging\HPPrintProjects\hpzscr01.exe -datfile hpqbud19.dat hp psc 2100 series-->rundll32 hpzcon05.dll,VendorJettison hp psc 2100 series HP Smart Web Printing 4.60-->C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpzscr01.exe -datfile hpqbud15.dat HP Solution Center 13.0-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat -forcereboot HP Update-->MsiExec.exe /X{612F4E20-3661-4D44-AD79-823F1B613FB3} HPDiagnosticAlert-->MsiExec.exe /I{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE} InterVideo WinDVD 4-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL Java 6 Update 21-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216015FF} Junk Mail filter update-->MsiExec.exe /I{8E5233E1-7495-44FB-8DEB-4BE906D59619} Malwarebytes' Anti-Malware version 1.51.0.1200-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe" Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F} Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7} Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570} Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe" Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe" Microsoft Office 2000 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7} Microsoft Search Enhancement Pack-->MsiExec.exe /X{06E6E30D-B498-442F-A943-07DE41D7F785} Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8} Microsoft Sync Framework Runtime Native v1.0 (x86)-->MsiExec.exe /I{8A74E887-8F0F-4017-AF53-CBA42211AAA5} Microsoft Sync Framework Services Native v1.0 (x86)-->MsiExec.exe /I{BD64AF4A-8C80-4152-AD77-FCDDF05208AB} Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118} Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{710f4c1c-cc18-4c49-8cbf-51240c89a1a2} Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570-->MsiExec.exe /X{86CE85E6-DBAC-3FFD-B977-E4B79F83C909} Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148-->MsiExec.exe /X{1F1C2DFC-2D24-3E06-BCB8-725134ADF989} Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161-->MsiExec.exe /X{9BE518E6-ECC6-35A9-88E4-87755C07200F} MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94} MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71} MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC} NVIDIA Windows 2000/XP Display Drivers-->rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nvts.inf QuickTime-->MsiExec.exe /I{8B7917E0-AF55-4E8A-9473-017F0AA03AC8} Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A8894F19-59C8-38D2-8A75-36C0CCE56A5B} /qb+ REBOOTPROMPT="" Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2183461)-->"C:\WINDOWS\ie7updates\KB2183461-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2360131)-->"C:\WINDOWS\ie7updates\KB2360131-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2416400)-->"C:\WINDOWS\ie7updates\KB2416400-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2482017)-->"C:\WINDOWS\ie7updates\KB2482017-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2497640)-->"C:\WINDOWS\ie7updates\KB2497640-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2530548)-->"C:\WINDOWS\ie7updates\KB2530548-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB2544521)-->"C:\WINDOWS\ie7updates\KB2544521-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB978207)-->"C:\WINDOWS\ie7updates\KB978207-IE7\spuninst\spuninst.exe" Security Update for Windows Internet Explorer 7 (KB982381)-->"C:\WINDOWS\ie7updates\KB982381-IE7\spuninst\spuninst.exe" Security Update for Windows Media Player (KB2378111)-->"C:\WINDOWS\$NtUninstallKB2378111_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB975558)-->"C:\WINDOWS\$NtUninstallKB975558_WM8$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB978695)-->"C:\WINDOWS\$NtUninstallKB978695_WM9$\spuninst\spuninst.exe" Security Update for Windows Media Player (KB979402)-->"C:\WINDOWS\$NtUninstallKB979402_WM9$\spuninst\spuninst.exe" Security Update for Windows XP (KB2079403)-->"C:\WINDOWS\$NtUninstallKB2079403$\spuninst\spuninst.exe" Security Update for Windows XP (KB2115168)-->"C:\WINDOWS\$NtUninstallKB2115168$\spuninst\spuninst.exe" Security Update for Windows XP (KB2121546)-->"C:\WINDOWS\$NtUninstallKB2121546$\spuninst\spuninst.exe" Security Update for Windows XP (KB2160329)-->"C:\WINDOWS\$NtUninstallKB2160329$\spuninst\spuninst.exe" Security Update for Windows XP (KB2229593)-->"C:\WINDOWS\$NtUninstallKB2229593$\spuninst\spuninst.exe" Security Update for Windows XP (KB2259922)-->"C:\WINDOWS\$NtUninstallKB2259922$\spuninst\spuninst.exe" Security Update for Windows XP (KB2279986)-->"C:\WINDOWS\$NtUninstallKB2279986$\spuninst\spuninst.exe" Security Update for Windows XP (KB2286198)-->"C:\WINDOWS\$NtUninstallKB2286198$\spuninst\spuninst.exe" Security Update for Windows XP (KB2296011)-->"C:\WINDOWS\$NtUninstallKB2296011$\spuninst\spuninst.exe" Security Update for Windows XP (KB2296199)-->"C:\WINDOWS\$NtUninstallKB2296199$\spuninst\spuninst.exe" Security Update for Windows XP (KB2347290)-->"C:\WINDOWS\$NtUninstallKB2347290$\spuninst\spuninst.exe" Security Update for Windows XP (KB2360937)-->"C:\WINDOWS\$NtUninstallKB2360937$\spuninst\spuninst.exe" Security Update for Windows XP (KB2387149)-->"C:\WINDOWS\$NtUninstallKB2387149$\spuninst\spuninst.exe" Security Update for Windows XP (KB2393802)-->"C:\WINDOWS\$NtUninstallKB2393802$\spuninst\spuninst.exe" Security Update for Windows XP (KB2412687)-->"C:\WINDOWS\$NtUninstallKB2412687$\spuninst\spuninst.exe" Security Update for Windows XP (KB2419632)-->"C:\WINDOWS\$NtUninstallKB2419632$\spuninst\spuninst.exe" Security Update for Windows XP (KB2423089)-->"C:\WINDOWS\$NtUninstallKB2423089$\spuninst\spuninst.exe" Security Update for Windows XP (KB2436673)-->"C:\WINDOWS\$NtUninstallKB2436673$\spuninst\spuninst.exe" Security Update for Windows XP (KB2440591)-->"C:\WINDOWS\$NtUninstallKB2440591$\spuninst\spuninst.exe" Security Update for Windows XP (KB2443105)-->"C:\WINDOWS\$NtUninstallKB2443105$\spuninst\spuninst.exe" Security Update for Windows XP (KB2476490)-->"C:\WINDOWS\$NtUninstallKB2476490$\spuninst\spuninst.exe" Security Update for Windows XP (KB2476687)-->"C:\WINDOWS\$NtUninstallKB2476687$\spuninst\spuninst.exe" Security Update for Windows XP (KB2478960)-->"C:\WINDOWS\$NtUninstallKB2478960$\spuninst\spuninst.exe" Security Update for Windows XP (KB2478971)-->"C:\WINDOWS\$NtUninstallKB2478971$\spuninst\spuninst.exe" Security Update for Windows XP (KB2479628)-->"C:\WINDOWS\$NtUninstallKB2479628$\spuninst\spuninst.exe" Security Update for Windows XP (KB2479943)-->"C:\WINDOWS\$NtUninstallKB2479943$\spuninst\spuninst.exe" Security Update for Windows XP (KB2481109)-->"C:\WINDOWS\$NtUninstallKB2481109$\spuninst\spuninst.exe" Security Update for Windows XP (KB2483185)-->"C:\WINDOWS\$NtUninstallKB2483185$\spuninst\spuninst.exe" Security Update for Windows XP (KB2485376)-->"C:\WINDOWS\$NtUninstallKB2485376$\spuninst\spuninst.exe" Security Update for Windows XP (KB2485663)-->"C:\WINDOWS\$NtUninstallKB2485663$\spuninst\spuninst.exe" Security Update for Windows XP (KB2503658)-->"C:\WINDOWS\$NtUninstallKB2503658$\spuninst\spuninst.exe" Security Update for Windows XP (KB2503665)-->"C:\WINDOWS\$NtUninstallKB2503665$\spuninst\spuninst.exe" Security Update for Windows XP (KB2506212)-->"C:\WINDOWS\$NtUninstallKB2506212$\spuninst\spuninst.exe" Security Update for Windows XP (KB2506223)-->"C:\WINDOWS\$NtUninstallKB2506223$\spuninst\spuninst.exe" Security Update for Windows XP (KB2507618)-->"C:\WINDOWS\$NtUninstallKB2507618$\spuninst\spuninst.exe" Security Update for Windows XP (KB2508272)-->"C:\WINDOWS\$NtUninstallKB2508272$\spuninst\spuninst.exe" Security Update for Windows XP (KB2508429)-->"C:\WINDOWS\$NtUninstallKB2508429$\spuninst\spuninst.exe" Security Update for Windows XP (KB2509553)-->"C:\WINDOWS\$NtUninstallKB2509553$\spuninst\spuninst.exe" Security Update for Windows XP (KB2510581)-->"C:\WINDOWS\$NtUninstallKB2510581$\spuninst\spuninst.exe" Security Update for Windows XP (KB2511455)-->"C:\WINDOWS\$NtUninstallKB2511455$\spuninst\spuninst.exe" Security Update for Windows XP (KB2524375)-->"C:\WINDOWS\$NtUninstallKB2524375$\spuninst\spuninst.exe" Security Update for Windows XP (KB2535512)-->"C:\WINDOWS\$NtUninstallKB2535512$\spuninst\spuninst.exe" Security Update for Windows XP (KB2536276)-->"C:\WINDOWS\$NtUninstallKB2536276$\spuninst\spuninst.exe" Security Update for Windows XP (KB2544893)-->"C:\WINDOWS\$NtUninstallKB2544893$\spuninst\spuninst.exe" Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe" Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe" Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe" Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe" Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe" Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe" Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe" Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe" Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe" Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe" Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe" Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe" Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe" Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe" Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe" Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe" Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe" Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe" Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe" Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe" Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe" Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe" Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe" Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe" Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe" Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe" Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe" Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe" Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe" Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe" Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe" Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe" Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe" Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe" Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe" Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe" Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe" Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe" Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe" Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe" Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe" Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe" Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe" Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe" Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe" Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe" Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe" Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe" Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe" Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe" Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe" Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe" Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe" Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe" Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe" Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe" Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe" Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe" Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe" Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe" Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe" Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe" Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe" Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe" Security Update for Windows XP (KB975561)-->"C:\WINDOWS\$NtUninstallKB975561$\spuninst\spuninst.exe" Security Update for Windows XP (KB975562)-->"C:\WINDOWS\$NtUninstallKB975562$\spuninst\spuninst.exe" Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe" Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe" Security Update for Windows XP (KB977816)-->"C:\WINDOWS\$NtUninstallKB977816$\spuninst\spuninst.exe" Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe" Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe" Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe" Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe" Security Update for Windows XP (KB978338)-->"C:\WINDOWS\$NtUninstallKB978338$\spuninst\spuninst.exe" Security Update for Windows XP (KB978542)-->"C:\WINDOWS\$NtUninstallKB978542$\spuninst\spuninst.exe" Security Update for Windows XP (KB978601)-->"C:\WINDOWS\$NtUninstallKB978601$\spuninst\spuninst.exe" Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe" Security Update for Windows XP (KB979309)-->"C:\WINDOWS\$NtUninstallKB979309$\spuninst\spuninst.exe" Security Update for Windows XP (KB979482)-->"C:\WINDOWS\$NtUninstallKB979482$\spuninst\spuninst.exe" Security Update for Windows XP (KB979559)-->"C:\WINDOWS\$NtUninstallKB979559$\spuninst\spuninst.exe" Security Update for Windows XP (KB979683)-->"C:\WINDOWS\$NtUninstallKB979683$\spuninst\spuninst.exe" Security Update for Windows XP (KB979687)-->"C:\WINDOWS\$NtUninstallKB979687$\spuninst\spuninst.exe" Security Update for Windows XP (KB980195)-->"C:\WINDOWS\$NtUninstallKB980195$\spuninst\spuninst.exe" Security Update for Windows XP (KB980218)-->"C:\WINDOWS\$NtUninstallKB980218$\spuninst\spuninst.exe" Security Update for Windows XP (KB980232)-->"C:\WINDOWS\$NtUninstallKB980232$\spuninst\spuninst.exe" Security Update for Windows XP (KB980436)-->"C:\WINDOWS\$NtUninstallKB980436$\spuninst\spuninst.exe" Security Update for Windows XP (KB981322)-->"C:\WINDOWS\$NtUninstallKB981322$\spuninst\spuninst.exe" Security Update for Windows XP (KB981349)-->"C:\WINDOWS\$NtUninstallKB981349$\spuninst\spuninst.exe" Security Update for Windows XP (KB981852)-->"C:\WINDOWS\$NtUninstallKB981852$\spuninst\spuninst.exe" Security Update for Windows XP (KB981957)-->"C:\WINDOWS\$NtUninstallKB981957$\spuninst\spuninst.exe" Security Update for Windows XP (KB981997)-->"C:\WINDOWS\$NtUninstallKB981997$\spuninst\spuninst.exe" Security Update for Windows XP (KB982132)-->"C:\WINDOWS\$NtUninstallKB982132$\spuninst\spuninst.exe" Security Update for Windows XP (KB982214)-->"C:\WINDOWS\$NtUninstallKB982214$\spuninst\spuninst.exe" Security Update for Windows XP (KB982665)-->"C:\WINDOWS\$NtUninstallKB982665$\spuninst\spuninst.exe" Security Update for Windows XP (KB982802)-->"C:\WINDOWS\$NtUninstallKB982802$\spuninst\spuninst.exe" Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7} Shop for HP Supplies-->C:\Program Files\HP\Digital Imaging\HPSSupply\hpzscr01.exe -datfile hpqbud16.dat SoundMAX-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\Setup.exe" Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe" Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall TOSHIBA ConfigFree-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}\Setup.exe" TOSHIBA Console-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3CF0858D-1AC5-4308-9DE7-AD15288A8BDC}\Setup.exe" -l0x9 TOSHIBA Controls-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A6690C0E-B96E-4F0F-A8EB-D5B332454AC6}\Setup.exe" -l0x9 TOSHIBA Display Devices Change Utility-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\TDspBtn.inf,DefaultUninstall,5 Toshiba Hotkey Utility for Display Devices-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\TFNF5Wxp.inf,DefaultUninstall,5 TOSHIBA Manuals-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{188BA1CC-F3A1-49B0-A34D-8C861C64E1AE}\Setup.exe" -l0x9 TOSHIBA Mobile Extension3 for Windows XP V3.33.00.XP-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\TME3\Uninst.isu" -c"C:\Program Files\TOSHIBA\TME3\uninstx.dll" TOSHIBA Power Saver-->TPWRDEL.EXE Toshiba screensaver-->C:\WINDOWS\uninst.exe -f"C:\Program Files\Toshiba\Toshiba screensaver\DeIsL1.isu" -c"C:\Program Files\Toshiba\Toshiba screensaver\_ISREG32.DLL" TOSHIBA Software Modem-->Tosmreg -U TOSHIBA TouchPad On/Off Utility V2.04.00-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\TouchED\Uninst.isu" -c"C:\Program Files\TOSHIBA\TouchED\tpedinst.dll" TOSHIBA Utilities-->tutildel.exe Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT="" Update for Windows Internet Explorer 7 (KB976749)-->"C:\WINDOWS\ie7updates\KB976749-IE7\spuninst\spuninst.exe" Update for Windows Internet Explorer 7 (KB980182)-->"C:\WINDOWS\ie7updates\KB980182-IE7\spuninst\spuninst.exe" Update for Windows XP (KB2141007)-->"C:\WINDOWS\$NtUninstallKB2141007$\spuninst\spuninst.exe" Update for Windows XP (KB2345886)-->"C:\WINDOWS\$NtUninstallKB2345886$\spuninst\spuninst.exe" Update for Windows XP (KB2467659)-->"C:\WINDOWS\$NtUninstallKB2467659$\spuninst\spuninst.exe" Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe" Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe" Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe" Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe" Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe" Update for Windows XP (KB971029)-->"C:\WINDOWS\$NtUninstallKB971029$\spuninst\spuninst.exe" Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe" Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe" Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe" Windows Live Communications Platform-->MsiExec.exe /I{3175E049-F9A9-4A3D-8F19-AC9FB04514D1} Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe Windows Live Essentials-->MsiExec.exe /I{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F} Windows Live Mail-->MsiExec.exe /I{6412CECE-8172-4BE5-935B-6CECACD2CA87} Windows Live Photo Gallery-->MsiExec.exe /X{EE39FFBD-544E-49E4-A999-6819828EAE91} Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5} Windows Live Sync-->MsiExec.exe /X{B10914FD-8812-47A4-85A1-50FCDE7F1F33} Windows Live Toolbar-->MsiExec.exe /X{1BD07DF4-FB06-41BA-B896-B2DA59000C96} Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238} Windows Live Writer-->MsiExec.exe /X{178832DE-9DE0-4C87-9F82-9315A9B03985} Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe" Wireless Hotkey-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7862BAD8-A379-4128-8AA1-EFD5A9603C53}\Setup.exe" Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE ======Hosts File====== ::1 localhost ======Security center information====== AV: AVG Internet Security 2011 ======System event log====== Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 37059 Source Name: Service Control Manager Time Written: 20110514122023.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 37039 Source Name: Service Control Manager Time Written: 20110513205348.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 37017 Source Name: Service Control Manager Time Written: 20110513072618.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 36997 Source Name: Service Control Manager Time Written: 20110513024818.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 7024 Message: The AVG WatchDog service terminated with service-specific error 3221684350 (0xC007007E). Record Number: 36976 Source Name: Service Control Manager Time Written: 20110512071356.000000+060 Event Type: error User: =====Application event log===== Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6011 Source Name: crypt32 Time Written: 20110507031129.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6004 Source Name: crypt32 Time Written: 20110506211818.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6003 Source Name: crypt32 Time Written: 20110506210817.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist. Record Number: 6002 Source Name: crypt32 Time Written: 20110506205817.000000+060 Event Type: error User: Computer Name: YOUR-VV8FFQWQD5 Event Code: 8 Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally Record Number: 6001 Source Name: crypt32 Time Written: 20110506205816.000000+060 Event Type: error User: ======Environment variables====== "ComSpec"=%SystemRoot%\system32\cmd.exe "Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\wbem;C:\Program Files\QuickTime\QTSystem "windir"=%SystemRoot% "OS"=Windows_NT "PROCESSOR_ARCHITECTURE"=x86 "PROCESSOR_LEVEL"=15 "PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 7, GenuineIntel "PROCESSOR_REVISION"=0207 "NUMBER_OF_PROCESSORS"=1 "PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH "TEMP"=%SystemRoot%\TEMP "TMP"=%SystemRoot%\TEMP "FP_NO_HOST_CHECK"=NO "CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip "QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip -----------------EOF-----------------

On running RSIT AVG sees it as a threat. I allowed AVG to remove it. Could the source be compromised? I can turn off AVG and run RSIT if you want me to.

It is running OK. I have not used the LT a lot but I have seen nothing suspicious. I have wiped the free space with ccleaner and then done a defragment.

Malwarebytes and AVG rootkit scan found nothing. Can I return the LT to the owners?

Thanks again. OTL ran without warnings or errors. Do you want the log file shown after re-boot?

Thanks again. OTL produced only OTL.txt. I have pasted OTL.txt below. OTL logfile created on: 12/06/2011 05:23:52 - Run 3 OTL by OldTimer - Version 3.2.24.0 Folder = C:\Documents and Settings\User\Desktop Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 7.0.5730.13) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 1023.36 Mb Total Physical Memory | 403.90 Mb Available Physical Memory | 39.47% Memory free 2.41 Gb Paging File | 1.86 Gb Available in Paging File | 77.47% Paging File free Paging file location(s): C:\pagefile.sys 1536 3072 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 27.92 Gb Total Space | 11.39 Gb Free Space | 40.80% Space Free | Partition Type: FAT32 Computer Name: YOUR-VV8FFQWQD5 | User Name: User | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days ========== Processes (SafeList) ========== PRC - C:\Documents and Settings\User\Desktop\OTL.exe (OldTimer Tools) PRC - C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation) PRC - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation) PRC - C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation) PRC - c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe (Microsoft Corporation) PRC - c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation) PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) PRC - C:\Program Files\Toshiba\ConfigFree\NDSTray.exe (TOSHIBA CORPORATION) PRC - C:\WINDOWS\system32\TPWRTRAY.EXE (TOSHIBA Corporation) PRC - C:\WINDOWS\system32\00THotkey.exe (TOSHIBA Corp.) PRC - C:\Program Files\Toshiba\TME3\tmesbs32.exe (TOSHIBA Corporation) PRC - C:\Program Files\Toshiba\TOSHIBA Controls\TFncKy.exe (TOSHIBA Corporation) PRC - C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.) PRC - C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe (adi) PRC - C:\Program Files\Toshiba\Wireless Hotkey\TosHKCW.exe (TOSHIBA CORPORATION) PRC - C:\Program Files\Toshiba\TouchED\TouchED.exe (TOSHIBA Corporation) PRC - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe (Analog Devices, Inc.) PRC - C:\WINDOWS\system32\TFNF5.exe (Toshiba Corp.) ========== Modules (SafeList) ========== MOD - C:\Documents and Settings\User\Desktop\OTL.exe (OldTimer Tools) MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation) MOD - C:\WINDOWS\system32\SynTPFcs.dll (Synaptics, Inc.) ========== Win32 Services (SafeList) ========== SRV - (avgwd) -- File not found SRV - (AVGIDSAgent) -- File not found SRV - (AVG Security Toolbar Service) -- File not found SRV - (AppMgmt) -- File not found SRV - (AMService) -- File not found SRV - (MBAMService) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation) SRV - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation) SRV - (Tmesbs) -- C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe (TOSHIBA Corporation) SRV - (SoundMAX Agent Service (default)) -- C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe (Analog Devices, Inc.) ========== Driver Services (SafeList) ========== DRV - (MpKsle999227c) -- c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{97187084-C892-434F-998F-51F5E57331FF}\MpKsle999227c.sys (Microsoft Corporation) DRV - (MBAMProtector) -- C:\WINDOWS\system32\drivers\mbam.sys (Malwarebytes Corporation) DRV - (AVGIDSDriver) -- C:\WINDOWS\system32\drivers\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. ) DRV - (Avgtdix) -- C:\WINDOWS\system32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.) DRV - (Avgrkx86) -- C:\WINDOWS\system32\DRIVERS\avgrkx86.sys (AVG Technologies CZ, s.r.o.) DRV - (Avgmfx86) -- C:\WINDOWS\system32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.) DRV - (AVGIDSEH) -- C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys (AVG Technologies CZ, s.r.o. ) DRV - (AVGIDSShim) -- C:\WINDOWS\system32\drivers\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. ) DRV - (AVGIDSFilter) -- C:\WINDOWS\system32\drivers\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. ) DRV - (Avgldx86) -- C:\WINDOWS\system32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.) DRV - (AR5211) -- C:\WINDOWS\system32\drivers\ar5211.sys (Atheros Communications, Inc.) DRV - (tsdhd) -- C:\WINDOWS\system32\drivers\tsdhd.sys (TOSHIBA Corporation) DRV - (pciSd) -- C:\WINDOWS\system32\drivers\tossdpci.sys (TOSHIBA) DRV - (rtl8139) -- C:\WINDOWS\system32\drivers\R8139n51.sys (Realtek Semiconductor Corporation ) DRV - (TOSHIBASoftModem) -- C:\WINDOWS\system32\drivers\LTSM.sys (LT) DRV - (wlags48b) -- C:\WINDOWS\system32\drivers\wlags48b.sys (Agere Systems) DRV - (TVALD) -- C:\WINDOWS\System32\DRIVERS\TVALD.SYS (Toshiba Corporation) DRV - (TVALG) -- C:\WINDOWS\System32\DRIVERS\TVALG.SYS (TOSHIBA Corporation) DRV - (SMCIRDA) -- C:\WINDOWS\system32\drivers\smcirda.sys (SMC) ========== Standard Registry (SafeList) ========== ========== Internet Explorer ========== IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.) IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local FF - HKLM\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/05/09 07:31:12 | 000,000,000 | ---D | M] FF - HKLM\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG10\Firefox4\ O1 HOSTS File: ([2011/06/09 09:26:56 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts O1 - Hosts: 127.0.0.1 localhost O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.) O2 - BHO: (AcroIEHlprObj Class) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx () O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - File not found O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc) O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.) O4 - HKLM..\Run: [000StTHK] C:\WINDOWS\System32\000StTHK.exe () O4 - HKLM..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe (TOSHIBA Corp.) O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation) O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation) O4 - HKLM..\Run: [NDSTray.exe] C:\Program Files\Toshiba\ConfigFree\NDSTray.exe (TOSHIBA CORPORATION) O4 - HKLM..\Run: [NvCplDaemon] File not found O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe (NVIDIA Corporation) O4 - HKLM..\Run: [PmProxy] C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe (adi) O4 - HKLM..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.) O4 - HKLM..\Run: [TFncKy] File not found O4 - HKLM..\Run: [TFNF5] C:\WINDOWS\System32\TFNF5.exe (Toshiba Corp.) O4 - HKLM..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE (TOSHIBA Corporation) O4 - HKLM..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe (TOSHIBA CORPORATION) O4 - HKLM..\Run: [TouchED] C:\Program Files\Toshiba\TouchED\TouchED.exe (TOSHIBA Corporation) O4 - HKLM..\Run: [Tpwrtray] C:\WINDOWS\System32\TPWRTRAY.EXE (TOSHIBA Corporation) O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE (Microsoft Corporation) O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0 O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323 O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863 O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0 O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.) O12 - Plugin for: .spop - C:\Program Files\Internet Explorer\PLUGINS\NPDocBox.dll (Intertrust Technologies, Inc.) O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1236022480548 (WUWebControl Class) O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos-beta/OnlineScanner.cab (OnlineScanner Control) O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21) O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21) O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21) O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.) O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.) O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.) O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254 O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - File not found O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - File not found O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation) O24 - Desktop WallPaper: O24 - Desktop BackupWallPaper: O32 - HKLM CDRom: AutoRun - 1 O32 - AutoRun File - [2003/01/17 07:50:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ FAT32 ] O34 - HKLM BootExecute: (autocheck autochk *) - File not found O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync) - File not found O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart) - File not found O35 - HKLM\..comfile [open] -- "%1" %* O35 - HKLM\..exefile [open] -- "%1" %* O37 - HKLM\...com [@ = ComFile] -- "%1" %* O37 - HKLM\...exe [@ = exefile] -- "%1" %* ========== Files/Folders - Created Within 30 Days ========== [2011/06/12 05:22:16 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\User\Desktop\OTL.exe [2011/06/10 07:40:10 | 000,000,000 | ---D | C] -- C:\bd_logs [2011/06/10 07:04:17 | 000,000,000 | ---D | C] -- C:\Program Files\ESET [2011/06/09 09:56:10 | 000,000,000 | -HSD | C] -- C:\Recycled [2011/06/09 09:20:46 | 000,000,000 | RHSD | C] -- C:\cmdcons [2011/06/09 09:13:55 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe [2011/06/09 09:13:55 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe [2011/06/09 09:13:55 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe [2011/06/09 09:13:55 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe [2011/06/09 09:13:49 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT [2011/06/09 08:48:15 | 000,000,000 | ---D | C] -- C:\Qoobox [2011/06/09 08:48:10 | 000,000,000 | R--D | C] -- C:\Documents and Settings\User\My Documents\My Videos [2011/06/09 08:48:10 | 000,000,000 | R--D | C] -- C:\Documents and Settings\User\Start Menu\Programs\Administrative Tools [2011/06/07 17:29:20 | 000,000,000 | R--D | C] -- C:\Documents and Settings\All Users\Documents\My Videos [2011/06/07 17:16:34 | 000,000,000 | ---D | C] -- C:\Malwarebytes [2011/06/07 08:40:32 | 000,000,000 | ---D | C] -- C:\FOUND.019 [2011/06/07 07:24:06 | 000,000,000 | ---D | C] -- C:\OTL [2011/06/06 20:56:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\User\Application Data\Malwarebytes [2011/06/06 20:55:52 | 000,039,984 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys [2011/06/06 20:55:52 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware [2011/06/06 20:55:50 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes [2011/06/06 20:55:43 | 000,022,712 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys [2011/06/06 20:55:43 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware [2011/06/06 17:30:30 | 000,404,640 | ---- | C] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl [2011/06/06 17:25:22 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\User\Recent [2011/06/06 16:16:11 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Spybot - Search & Destroy [2011/06/06 16:15:26 | 000,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy [2011/06/06 16:15:26 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy [2011/06/06 16:12:43 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner [2011/06/06 16:03:08 | 000,000,000 | ---D | C] -- C:\Temporary folder for storing de-contamination programs and files [2011/06/06 16:00:45 | 000,222,080 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\MpSigStub.exe [2011/06/06 15:53:38 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client [2011/05/26 10:19:30 | 000,000,000 | ---D | C] -- C:\FOUND.018 [2011/05/22 08:08:08 | 000,000,000 | ---D | C] -- C:\FOUND.017 [2011/05/17 04:35:06 | 000,000,000 | ---D | C] -- C:\FOUND.016 [2011/05/16 12:48:10 | 000,000,000 | ---D | C] -- C:\FOUND.015 [2011/05/14 12:18:44 | 000,000,000 | ---D | C] -- C:\FOUND.014 [2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ] [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ] ========== Files - Modified Within 30 Days ========== [2011/06/12 05:31:12 | 000,000,390 | -H-- | M] () -- C:\WINDOWS\tasks\MpIdleTask.job [2011/06/12 05:23:32 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job [2011/06/12 05:22:22 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\User\Desktop\OTL.exe [2011/06/12 05:18:10 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl [2011/06/12 05:18:08 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat [2011/06/10 08:22:06 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job [2011/06/09 09:20:52 | 000,000,327 | RHS- | M] () -- C:\boot.ini [2011/06/09 08:08:32 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat [2011/06/06 17:30:32 | 000,404,640 | ---- | M] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl [2011/06/06 15:54:26 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif [2011/06/05 09:01:00 | 000,002,473 | ---- | M] () -- C:\Documents and Settings\User\Desktop\Microsoft Word.lnk [2011/05/29 09:11:30 | 000,039,984 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys [2011/05/29 09:11:20 | 000,022,712 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys [2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ] [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ] ========== Files Created - No Company Name ========== [2011/06/09 09:20:50 | 000,000,211 | ---- | C] () -- C:\Boot.bak [2011/06/09 09:20:48 | 000,260,272 | RHS- | C] () -- C:\cmldr [2011/06/09 09:13:55 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe [2011/06/09 09:13:55 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe [2011/06/09 09:13:55 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe [2011/06/09 09:13:55 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe [2011/06/09 09:13:55 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe [2011/06/06 16:01:06 | 000,000,390 | -H-- | C] () -- C:\WINDOWS\tasks\MpIdleTask.job [2011/06/06 15:59:08 | 000,000,424 | -H-- | C] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job [2011/06/06 15:54:24 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif [2011/06/06 15:53:50 | 000,001,584 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk [2011/05/05 21:11:03 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat [2011/05/02 21:12:55 | 000,000,120 | ---- | C] () -- C:\WINDOWS\Wtuyuqaza.dat [2011/05/02 21:12:55 | 000,000,000 | ---- | C] () -- C:\WINDOWS\Jjezosuwule.bin [2011/02/25 11:45:22 | 000,201,441 | ---- | C] () -- C:\WINDOWS\hpoins43.dat [2011/02/25 11:45:21 | 000,000,675 | ---- | C] () -- C:\WINDOWS\hpomdl43.dat [2011/02/10 16:39:16 | 000,193,416 | ---- | C] () -- C:\WINDOWS\hpoins43.dat.temp [2011/02/10 16:39:16 | 000,000,675 | ---- | C] () -- C:\WINDOWS\hpomdl43.dat.temp [2010/05/09 07:30:22 | 000,023,109 | ---- | C] () -- C:\WINDOWS\hpqins15.dat [2009/04/03 17:36:42 | 000,552,960 | R--- | C] () -- C:\WINDOWS\System32\hpotscl.dll [2009/04/03 17:13:44 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI [2009/03/03 08:35:50 | 000,006,550 | ---- | C] () -- C:\WINDOWS\jautoexp.dat [2009/03/02 19:57:12 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat [2003/01/17 10:21:20 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini [2003/01/17 10:18:38 | 000,159,744 | ---- | C] () -- C:\WINDOWS\MakeMrk.exe [2003/01/17 10:08:59 | 000,006,202 | ---- | C] () -- C:\WINDOWS\TcdsMDVS.ini [2003/01/17 10:04:01 | 000,000,000 | ---- | C] () -- C:\WINDOWS\PROTOCOL.INI [2003/01/17 09:45:17 | 000,000,000 | ---- | C] () -- C:\WINDOWS\NDSTray.INI [2003/01/17 09:22:27 | 000,110,592 | ---- | C] () -- C:\WINDOWS\System32\tutildel.exe [2003/01/17 09:18:58 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\tcleanup.exe [2003/01/17 09:18:58 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\getnode.dll [2003/01/17 09:17:15 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\000StTHK.exe [2003/01/17 09:12:51 | 000,121,905 | ---- | C] () -- C:\WINDOWS\System32\csellang.ini [2003/01/17 09:12:51 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\csellang.dll [2003/01/17 09:12:51 | 000,008,831 | ---- | C] () -- C:\WINDOWS\System32\tosmreg.ini [2003/01/17 09:12:51 | 000,006,793 | ---- | C] () -- C:\WINDOWS\System32\cseltbl.ini [2003/01/17 07:56:14 | 000,000,780 | ---- | C] () -- C:\WINDOWS\orun32.ini [2003/01/17 07:54:23 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat [2003/01/17 07:47:45 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat [2003/01/17 07:41:50 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI [2003/01/17 07:40:54 | 000,177,856 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT [2003/01/15 11:30:40 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\SynTPCoI.dll [1999/01/23 03:46:58 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\MSRTEDIT.DLL [1980/01/01 00:00:00 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin [1980/01/01 00:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat [1980/01/01 00:00:00 | 000,432,554 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat [1980/01/01 00:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat [1980/01/01 00:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat [1980/01/01 00:00:00 | 000,067,510 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat [1980/01/01 00:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin [1980/01/01 00:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat [1980/01/01 00:00:00 | 000,004,598 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat [1980/01/01 00:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin [1980/01/01 00:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat [1980/01/01 00:00:00 | 000,000,083 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI ========== LOP Check ========== [2009/10/04 18:29:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD} [2009/11/24 13:53:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCSettings [2010/04/22 17:31:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9 [2011/03/14 19:16:28 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files [2011/04/14 10:45:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData [2011/04/14 11:24:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG10 [2011/04/14 11:27:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar [2003/01/17 09:42:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\User\Application Data\InterTrust [2009/10/04 18:18:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\User\Application Data\FrostWire [2011/03/22 17:22:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\User\Application Data\AVG9 [2011/04/14 11:33:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\User\Application Data\AVG10 [2011/06/12 05:31:12 | 000,000,390 | -H-- | M] () -- C:\WINDOWS\Tasks\MpIdleTask.job [2011/06/12 05:23:32 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job ========== Purity Check ========== < End of report >

Thanks again. Malwarebytes found nothing. ESETS found and deleted HTML/Iframe.B.Gen virus. Attached are the malwarebytes and ESETSscan logs. mbam-log-2011-06-10 (07-00-18).txt ESETSscan.txt

Thanks for your help. TDSKiller ran and fixed a malware. AVG was not running on the Laptop but Combofix would not run until I deleted the AVG directory tree. Combofix ran to completion. After running TDSKiller and Combofix. Malwarebytes anti malware (trial version) no longer reports that a process is trying to access a malicious site. ComboFix.txt and the TDSKiller log are attached ComboFix.txt TDSSKiller.2.5.4.0_09.06.2011_08.07.21_log.txt

A laptop that has had viruses deleted gets more viruses later. Originally AVG found a rootkit. I got AVG to delete the infected files. BitDefender (stand alone) found some more infected file and deleted them. I kept no records so I cannot let you know what the names were. On Monday I was told that the laptop was again reporting viruses. AVG would not start automatically and could not be run manually. I took the laptop home. Spybot S&D found and removed some malware. Microsoft Security Essentials found Exploit:Java/CVE-201o-0094.EG. MSE removed it. After a re-boot MSE found nothing. Stand alone AVG found nothing. Re-booted. Ran Malwarebytes. It found nothing. Ran dds.scr, logs attached. Ran GMER, log attached. attach.zip ark.txt