Below is a copy of message after running a scan. what does it mean the file was ignored. Thanks for your help! starting the file scan: Begin scan in 'C:\' C:\Users\Julie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\WP925ZEZ\roselyn-sanchez-2[1].txt [DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen2 HTML script virus Beginning disinfection: C:\Users\Julie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\WP925ZEZ\roselyn-sanchez-2[1].txt [DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen2 HTML script virus [WARNING] The file was ignored!