hello, I have recently been infected with TR/Crypt.Epack.Gen2 but my antivirus can not remove it, i make all this things: * Download OTL to your desktop. * Double click on OTL to run it. * When the window appears, underneath Output at the top change it to Minimal Output. * Under the Standard Registry box change it to All. * Under Custom scan's and fixes section paste in the below in bold netsvcs %SYSTEMDRIVE%\*.* %systemroot%\system32\*.dll /lockedfiles %systemroot%\Tasks\*.job /lockedfiles %systemroot%\system32\drivers\*.sys /90 %systemroot%\system32\Spool\prtprocs\w32x86\*.dll * Check the boxes beside LOP Check and Purity Check. * Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. o When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. o Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. ==================== Please download Rootkit Unhooker and save it to your desktop. * Double-click RKUnhookerLE.exe to run it. * Click the Report tab, then click Scan * Check Drivers, Stealth Code, Files, and Code Hooks * Uncheck the rest, then click OK * When prompted to Select Disks for Scan, make sure C:\ is checked and click OK * Wait till the scanner has finished then go File > Save Report * Save the report somewhere you can find it, typically your desktop. Click Close * Copy the entire contents of the report and paste it in your next reply. now these are my reports... PLEASE HELP ME! what i have to do now? thank u all Extras.Txt OTL.Txt Report.txt