ExplorerBroke
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Posts posted by ExplorerBroke
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Unfortunately I do not have the disk. My laptop is a sager and when I ordered it it did not come with the disk, which sucks. Is the disk absolutely necessary? I could look for torrent maybe.
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No I'm not seeing the desktop at all. I'm just maneuvering around with with the task manager.
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This is usually caused when an infection has not been completely removed. You may need to use bootable anti-virus CD's to check and see if there are any leftovers. Here are links to a couple of good ones:
Dr.Web LiveCD:
http://www.freedrweb.com/livecd/
Avira AntiVir Rescue System:
http://www.free-av.com/en/tools/12/avira_a...cue_system.html
If you need assistance starting your computer up off of those CD's, then please let me know.
Thanks for the quick response. The computer itself is working fine, I'm actually posting this from it so I think I should be able to run those from here. Will check back soon.
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So I just ran a Malwarebyte's scan and the program asked me to reboot to finish removal. I did this and when I rebooted explorer.exe did not start. I tried running it from task manager but I get "Explorer has stopped working" Immediately.. additional info says
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.0.6001.18164
Application Timestamp: 4907e791
Fault Module Name: StackHash_d147
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000000b01ba
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: d147
Additional Information 2: 50eec017d74ad00e1ac65d0d466b475a
Additional Information 3: 46e1
Additional Information 4: 7e16a4f05dec25ed7e4340460d47d744
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Attached the log from the scan.
Explorer.exe cannot run
in Malwarebytes for Windows Support Forum
Posted
Will this do?
<link removed>