mmariluch

deleted rules.ref from C:\Documents and Settings\All Users.WINDOWS\Application Data\Malwarebytes\Malwarebytes' Anti-Malware C:\>dir "C:\Documents and Settings\All Users.WINDOWS\Application Data\Malwarebyt es\Malwarebytes' Anti-Malware" Volume in drive C has no label. Volume Serial Number is DC61-1287 Directory of C:\Documents and Settings\All Users.WINDOWS\Application Data\Malwa rebytes\Malwarebytes' Anti-Malware 07/16/2010 03:21 PM <DIR> . 07/16/2010 03:21 PM <DIR> .. 04/29/2010 11:46 AM 740 config.dat 07/16/2010 02:58 PM 0 ignore.dat 04/29/2010 12:17 PM 87 local.dat 3 File(s) 827 bytes 2 Dir(s) 140,935,380,992 bytes free See attached for new errors:

found the rules.ref file under C:\Documents and Settings\All Users.WINDOWS\Application Data\Malwarebytes\Malwarebytes' Anti-Malware

all installs have been with defaults, I do have XP SP3 installed.

Followed those steps same error I do have the folder now: C:\Documents and Settings\mmariluch.MARILUCH\Application Data\Malwarebytes\Malwarebytes' Anti-Malware> Still do not have the rules.ref file. Directory of C:\Documents and Settings\mmariluch.MARILUCH\Application Data\Malwarebytes\Malwarebytes' Anti-Malware 07/16/2010 02:58 PM <DIR> . 07/16/2010 02:58 PM <DIR> .. 07/16/2010 02:58 PM <DIR> Logs 07/16/2010 02:58 PM <DIR> Quarantine 0 File(s) 0 bytes 4 Dir(s) 140,936,105,984 bytes free

It's not hidden, it was never created when the software was installed. See attached

The path to the install is C:\Program Files\Malwarebytes' Anti-Malware not C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware. Also, no rules.ref file is found there either. C:\Program Files\Malwarebytes' Anti-Malware>dir Volume in drive C has no label. Volume Serial Number is DC61-1287 Directory of C:\Program Files\Malwarebytes' Anti-Malware 07/16/2010 01:53 PM <DIR> . 07/16/2010 01:53 PM <DIR> .. 04/29/2010 11:46 AM 1,113 changes.rtf 07/16/2010 01:22 PM <DIR> Languages 01/04/2009 07:31 PM 4,124 license.txt 07/16/2010 01:53 PM 5,195 mbam-info.txt 03/29/2010 02:51 PM 35,157 mbam.chm 04/29/2010 03:39 PM 350,544 mbam.dll 04/29/2010 03:39 PM 1,090,952 mbam.exe 04/29/2010 03:39 PM 85,328 mbamext.dll 04/29/2010 03:39 PM 437,584 mbamgui.exe 04/29/2010 03:39 PM 304,464 mbamservice.exe 04/29/2010 03:39 PM 46,416 ssubtmr6.dll 07/16/2010 01:22 PM 20,228 unins000.dat 07/16/2010 01:21 PM 716,624 unins000.exe 07/16/2010 01:22 PM 10,562 unins000.msg 04/29/2010 03:39 PM 496,976 vbalsgrid6.ocx 04/29/2010 03:39 PM 79,696 zlib.dll 15 File(s) 3,684,963 bytes 3 Dir(s) 140,940,197,888 bytes free C:\Program Files\Malwarebytes' Anti-Malware>

Folder does not exist - also, searched entire hard drive for rules.ref - doesn't exist - see attached image

Tried that already - I have Windows Firewall turned off and no Anti-virus package loaded - still getting the same error.

An error has occured. Please report this error code to our support team. Unable to update database Current database information; Date: 4/29/2010 Database version: 4052 Fingerprints loaded: 227746