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SherrieS

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Posts posted by SherrieS

    update error code

    in Resolved Malware Removal Logs

    Posted

    Can't update, period.

    I have CA Antivirus disabled. I was using that software and somehow got a virus (this was before I loaded Avast). What's the point of using software that doesn't work like it's supposed to. CA is provided by my cable company free of charge but honestly, I'm not happy with it at all. The only component I use of that suite is the firewall. If I remove the entire suite I will lose my firewall software. I guess I could load Zone Alarm.

    I'll take a look at it.

    Thanks for the help but I do hope after looking at all of my logs, somebody finds what my problem is.

    update error code

    in Resolved Malware Removal Logs

    Posted

    I know it's only been 2 days but I thought I would have at least been sent a reply that someone was working on my problem. I'm not the most patient person in the world but I do see others being helped who posted after I did. Just wondering. I know there is a lot to look at from my machine. Won't somebody please let me know how much longer?! Thanks

    update error code

    in Resolved Malware Removal Logs

    Posted

    Getting the code below when I try to update, I've been sent here

    2010-05-13_191535.jpg

    DDS.txt

    DDS (Ver_10-03-17.01) - NTFSx86

    Run by Sherrie at 4:01:19.09 on Sat 05/15/2010

    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07

    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3454.2725 [GMT -4:00]

    AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}

    AV: avast! antivirus 4.8.1368 [VPS 100514-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

    FW: CA Personal Firewall *enabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}

    ============== Running Processes ===============

    C:\WINDOWS\system32\nvsvc32.exe

    C:\WINDOWS\system32\svchost -k DcomLaunch

    svchost.exe

    C:\WINDOWS\System32\svchost.exe -k netsvcs

    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

    svchost.exe

    svchost.exe

    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

    C:\Program Files\Alwil Software\Avast4\ashServ.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

    svchost.exe

    C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

    C:\Documents and Settings\All Users.WINDOWS\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE

    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

    C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

    C:\WINDOWS\System32\svchost.exe -k HPZ12

    C:\WINDOWS\System32\svchost.exe -k HPZ12

    C:\WINDOWS\system32\svchost.exe -k imgsvc

    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe

    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe

    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe

    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe

    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

    C:\WINDOWS\system32\RUNDLL32.EXE

    C:\USBStorage\USBDetector.exe

    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

    C:\WINDOWS\RTHDCPL.EXE

    C:\WINDOWS\system32\AsusUSBSwitch\AsUsbSw.exe

    C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe

    C:\Program Files\HP\HP UT\bin\hppusg.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Logitech\SetPoint\SetPoint.exe

    C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe

    C:\PROGRA~1\Webshots\Webshots.scr

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

    C:\Program Files\McAfee Security Scan\1.0.150\McUICnt.exe

    C:\WINDOWS\system32\taskmgr.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    C:\Documents and Settings\Sherrie.COCKER-PALACE\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/

    uSearch Page = hxxp://www.google.com

    uSearch Bar = hxxp://www.google.com/ie

    uDefault_Search_URL = hxxp://www.google.com/ie

    uInternet Settings,ProxyOverride = *.local

    uSearchAssistant = hxxp://www.google.com/ie

    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll

    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

    BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll

    BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

    BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll

    TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll

    TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll

    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll

    EB: MasterCook Bar: {c92041c1-6d22-4069-ba0e-66246aa752b0} - c:\windows\system32\shdocvw.dll

    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

    uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

    mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"

    mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"

    mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe

    mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

    mRun: [nwiz] nwiz.exe /install

    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

    mRun: [uSBDetector] c:\usbstorage\USBDetector.exe

    mRun: [RTHDCPL] RTHDCPL.EXE

    mRun: [Asus USB Switch] c:\windows\system32\asususbswitch\AsUsbSw.exe

    mRun: [cafwc] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl

    mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /systrayIcon:on

    mRun: [<NO NAME>]

    mRun: [HPUsageTracking] "c:\program files\hp\hp ut\bin\hppusg.exe" "c:\program files\hp\hp ut\"

    mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

    dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe

    StartupFolder: c:\docume~1\sherri~1.coc\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe

    StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe

    StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe

    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

    IE: MasterCook: Select Image - c:\program files\mastercook 9\web\MCIEContext.hta

    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL

    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll

    IE: {E6EF5071-7647-4E85-9785-87B6CF5CB561} - {C92041C1-6D22-4069-BA0E-66246AA752B0} - c:\windows\system32\shdocvw.dll

    LSP: c:\windows\system32\VetRedir.dll

    Trusted Zone: turbotax.com

    DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://supportcenter.rr.com/sdccommon/download/tgctlcm.cab

    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab

    DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab

    DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

    DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1215812925482&h=6b3662e2554478ec587e3600835ec959/&filename=jinstall-6u7-windows-i586-jc.cab

    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

    DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab

    DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} - hxxps://www.ach.nationalcity.com/viewer/activeXViewer/activexviewer.cab

    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

    Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll

    Notify: PFW - UmxWnp.Dll

    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

    Hosts: 127.0.0.1 www.spywareinfo.com

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\sherri~1.coc\applic~1\mozilla\firefox\profiles\re5wlt4l.default\

    FF - prefs.js: browser.startup.homepage - hxxp://www.rr.com/flash/index.cfm?rev=10315

    FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----

    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);

    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

    c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

    c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

    c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);

    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

    c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

    ef", true);

    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-6-24 93712]

    R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-5-7 114768]

    R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-6-24 63504]

    R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2008-6-24 45584]

    R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2008-6-24 115216]

    R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2007-11-22 26352]

    R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2007-11-22 21104]

    R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-10-13 739696]

    R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2007-11-22 21488]

    R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2007-11-22 32240]

    R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]

    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-5-7 20560]

    R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-5-7 138680]

    R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2007-11-22 144960]

    R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2008-6-24 134648]

    R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2008-6-24 66576]

    R2 LANPkt;Realtek LANPkt Protocol Driver;c:\windows\system32\drivers\LANPkt.sys [2007-8-17 8960]

    R2 ubsbm;Unibrain 1394 SBM Driver;c:\windows\system32\drivers\UBSBM.sys [2005-7-27 14080]

    R2 ubumapi;Unibrain 1394 FireAPI Driver;c:\windows\system32\drivers\UBUMAPI.sys [2005-7-27 36352]

    R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2007-10-4 1010192]

    R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2007-10-18 801296]

    R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2008-6-24 281104]

    R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2007-11-22 238832]

    R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-5-7 254040]

    R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-5-7 352920]

    R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-6-24 88816]

    R3 LNE100;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\windows\system32\drivers\lne100v5.sys [2007-12-31 36224]

    R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2007-5-24 189704]

    R3 ubohci;Unibrain 1394 OHCI Driver;c:\windows\system32\drivers\ubohci.sys [2005-7-27 77056]

    R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-10-13 133520]

    S3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);c:\windows\system32\drivers\A3AB.sys [2005-3-22 450400]

    S3 Diag69xp;Diag69xp;c:\windows\system32\drivers\diag69xp.sys [2007-8-17 11648]

    S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2007-8-17 16384]

    S3 ubsbp2;Unibrain SBP2 Bus Driver;c:\windows\system32\drivers\ubsbp2.sys [2005-7-27 33664]

    =============== Created Last 30 ================

    2010-05-14 00:18:53 4199784 ----a-w- c:\windows\system32\cdintf400.dll

    2010-05-13 23:14:21 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

    2010-05-13 23:14:18 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

    2010-05-13 23:14:17 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

    2010-05-08 12:45:02 0 d-----w- c:\windows\system32\wbem\Repository

    2010-05-08 12:43:04 0 d-----w- c:\program files\Bonjour

    2010-05-08 12:42:24 0 d-----w- c:\program files\iPod

    2010-05-08 12:42:23 0 d-----w- c:\program files\iTunes

    2010-05-03 21:56:29 0 d-----w- c:\program files\Spybot - Search & Destroy

    2010-05-03 21:56:29 0 d-----w- c:\docume~1\alluse~1.win\applic~1\Spybot - Search & Destroy

    2010-05-03 11:16:02 0 dc----w- c:\docume~1\alluse~1.win\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}

    2010-05-03 11:15:48 0 d-----w- c:\program files\Lavasoft

    2010-05-02 15:27:32 0 ----a-w- c:\documents and settings\sherrie.cocker-palace\defogger_reenable

    2010-04-30 11:12:18 0 d-----w- c:\docume~1\alluse~1.win\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}

    ==================== Find3M ====================

    2012-12-18 08:11:34 9056 ------w- c:\windows\fonts\NothingNet.ttf

    2010-05-15 01:08:23 991750 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2

    2010-05-15 01:08:23 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1

    2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll

    2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll

    2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\ntoskrnl.exe

    2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\ntkrnlpa.exe

    1993-02-16 16:58:50 1323 ------w- c:\program files\CHKLIST.CPS

    1991-03-19 12:20:54 938 ------w- c:\program files\TUESDAY.TXT

    1991-03-19 12:03:54 1088 ------w- c:\program files\WORK.TM

    1991-03-10 20:41:22 7040 ------w- c:\program files\MACROS.OVL

    1991-03-10 18:30:42 3143 ------w- c:\program files\SAMPLE.PRO

    1990-11-05 01:40:58 1014 ------w- c:\program files\PCBACKUP.HST

    1990-08-16 17:53:36 255936 ------w- c:\program files\PCSHELL.IMG

    1990-08-16 17:50:02 8000 ------w- c:\program files\DESKTOP.IMG

    1990-08-16 17:49:56 42816 ------w- c:\program files\DESKTOP.OVL

    1990-07-03 12:42:38 1240 ------w- c:\program files\PHONE.TEL

    2008-08-21 09:02:14 16384 --sha-w- c:\windows\system32\config\systemprofile\cookies\index.dat

    2008-08-21 09:02:14 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat

    2008-08-21 09:02:03 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082120080822\index.dat

    2008-08-21 09:02:14 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

    ============= FINISH: 4:02:28.78 ===============

    MBAM log

    Malwarebytes' Anti-Malware 1.46

    www.malwarebytes.org

    Database version: 4052

    Windows 5.1.2600 Service Pack 3

    Internet Explorer 8.0.6001.18702

    5/14/2010 9:00:00 PM

    mbam-log-2010-05-14 (21-00-00).txt

    Scan type: Quick scan

    Objects scanned: 163123

    Time elapsed: 6 minute(s), 55 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    I will now try to wait patiently while you fantabulous gurus take a look at all this stuff. Believe me, being patient is not one of my virtues, but I'll try.

    Thanks a bunch for all the help!!! :)

    ark.zip

    attach.zip

    Update Error Code

    in Malwarebytes for Windows Support Forum

    Posted

    MBAM log

    Malwarebytes' Anti-Malware 1.46

    www.malwarebytes.org

    Database version: 4052

    Windows 5.1.2600 Service Pack 3

    Internet Explorer 8.0.6001.18702

    5/14/2010 9:00:00 PM

    mbam-log-2010-05-14 (21-00-00).txt

    Scan type: Quick scan

    Objects scanned: 163123

    Time elapsed: 6 minute(s), 55 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    Please keep in mind, I have not been able to update due to the error.

    Update Error Code

    in Malwarebytes for Windows Support Forum

    Posted

    I wasn't using Spybot or AdAware but since I can't get the updates I have resorted to have both of them operational.

    Please go to My Controls then Edit Signature in Personal Profile to add information about your system like my signature so that pertinent information can be offered by helpers.

    I do not use anything from CA and have not used Spybot S&D nor Ad-Aware since using Malwarebytes.

    I use avast! V5.0.545 on my systems.

    Update Error Code

    in Malwarebytes for Windows Support Forum

    Posted

    Tony,

    I use Avast 4.8 Home Edition for Anti-Virus

    Anti Spyware by CA, Inc Version 9.1.0.22, engine version 5.6.9.5, sig version 5/14/2010

    Personal Firewall by CA Inc Version 9.1.0.38, engine ver 1.2.276

    OS Sys is Win XP Pro SP3

    all updates available have been installed

    I'm not sure, but I do know my computer is running very slow. I have minimal start up programs and processes.

    I also have SpyBot and Ad-Aware that I use occasionally. I know it's overkill but stuff seems to get thru on occasion.

    Thanks for all the help! :)

    @Sherrie

    Would you mind telling what anti-virus / internet security/ firewall (and what version they are) and other security software are on your system?

    And one more question: do you think is there any malware/ virus present in your system?

    @Dallas Michael

    To avoid possible confusion, please make a new topic, and state the anti-virus / internet security/ firewall (and what version they are) and other security software your system is using in that topic.

    Thank you.

    --------------------

    Regards,

    Tony.

    Receiving error codes on updates

    in Malwarebytes for Windows Support Forum

    Posted

    Followed your instructions, program installed ok but still get the following error when I try to update:

    2010-05-13_191535.jpg

    Hello.

    Please uninstall the current version of Malwarebytes via Add or Remove Programs applet.

    Reboot the system.

    Then run this clean up tool and allow a reboot when prompted. If this tool displays an error, continue on with reinstall please.

    http://www.malwarebytes.org/mbam-clean.exe

    Then reinstall the latest version of Malwarebytes Anti-Malware(v1.46-just released) from the link below (downloads do not differ, registration with your ID & key activate the Pro features)

    http://fileforum.betanews.com/download/Mal...re/1186760019/1

    Note: Ignore all 'Recommended' or 'Sponsored' software which is prominently displayed, they are ads and we do not have any association with them.

    Save the file to your desktop then double-click it to begin installation.

    Let us know if this corrects the problem you're experiencing. If the system is infected we will need to take additional steps.

    Receiving error codes on updates

    in Malwarebytes for Windows Support Forum

    Posted

    Sure, the first message I received is as follows:

    An error has occurred. Please report this error code to our support team. MBAM_ERROR_UPDATING (122,0, MultiByteToWideChar). The data area passed to a system call is too small.

    After uninstalling, rebooting and reinstalling I received the following:

    An error occurred. Please report the following error code to the Malwarebytes' Anti-Malware support team. Error code 702 (0,453)

    Hello Sherrie,

    Can you please post the error messages you're getting and not attach PDF documents.

    Thank you.

    Receiving error codes on updates

    in Malwarebytes for Windows Support Forum

    Posted

    I just reloaded your program. I was receiving an error when I tried to update. so, I uninstalled, rebooted, then reinstalled from a flash drive.

    The program did an automatic update and I received a new error message when it was extracting files. I have attached both error messages.

    Do I have a bug? What do I need to do next?

    Thanks for any help you can offer.

    Sherrie :P

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