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avon4u

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    Plugins & Unresponsive Scripts

    in Resolved Malware Removal Logs

    Posted

    In step 3:

     

    I did download Malwarebytes Anti-Rootkit when I start the scan - I get this message "DDA Driver was not installed which may be caused by rootkit activity Do you want to re-boot the computer & install DDA Driver (scan will continue after re-boot?

     

    I have no Idea I have this or what it is? Where & how do I find out if I have this?

     

     

     

     

     

     

    Please post the MBAM scan log and then run the following.

     

    Please go ahead and run through the following steps and post back the logs when ready.

    STEP 03
    Please download Malwarebytes Anti-Rootkit from here

    • Unzip the contents to a folder in a convenient location.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

    STEP 04
    Please download Junkware Removal Tool to your desktop.
    • Shutdown your antivirus to avoid any conflicts.
    • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next reply message
    • When completed make sure to re-enable your antivirus


    STEP 05
    Lets clean out any adware now: (this will require a reboot so save all your work)

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program you want to save.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


    STEP 06
    Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
    Open up Malwarebytes > Settings > Detection and Protection > Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
    Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
    Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


    STEP 07
    button_eos.gif

    Please go here to run the online antivirus scannner from ESET.
    • Turn off the real time scanner of any existing antivirus program while performing the online scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is unticked
    • Click on Advanced Settings and ensure these options are ticked:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
    • Click Scan
    • Wait for the scan to finish
    • If any threats were found, click the 'List of found threats' , then click Export to text file....
    • Save it to your desktop, then please copy and paste that log as a reply to this topic.


    STEP 08
    Please download the Farbar Recovery Scan Tool and save it to your desktop.

    Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press the Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

     

     

     

    Plugins & Unresponsive Scripts

    in Resolved Malware Removal Logs

    Posted

    I have a another issue that started 3 days ago... I downloaded something (I though it was good) & decide I did not like it so I went to control panel ---programs & deleted it!

     

    When I go to a website chrome or IE browser will automatic download the website...for example.. if I go to ebay...click on the item browser will download it instead of going to that item! Never had this issue before!

     

    I went to control panel ---programs & deleted it! Still don't know why but the issue still is there after I deleted it!!

     

    How do I get rid of this?

    Plugins & Unresponsive Scripts

    in Resolved Malware Removal Logs

    Posted

    I have a lot of issues with plugins & not responsive! No matter what I do I get these plugins & not responsive massage. It take forever 2- 4 hour to stop them! How or what is the best way to get rid f these messages

     

    I have disable extension. Still getting long scripts & plugins!

     

     

    Laptop - Hp Pavilion ze5500

    Windows 7

    Avast

    Malwarebytes

     

     

    I have a lot of issues with plugins & not responsive! No matter what I do I get these plugins & not responsive massage. It take forever 2- 4 hour to stop them! How or what is the best way to get rid f these messages

     

    I have disable extension. Still getting long scripts & plugins!

     

     

    Laptop - Hp Pavilion ze5500

    Windows 7

    Avast

    Malwarebytes

    FRST - 2.txt

    Plugins & Unresponsive Scripts

    in Resolved Malware Removal Logs

    Posted

    I have a lot of issues with plugins & not responsive! No matter what I do I get these plugins & not responsive massage. It take forever 2- 4 hour to stop them! How or what is the best way to get rid f these messages

     

    I have disable extension. Still getting long scripts & plugins!

     

     

    Laptop - Hp Pavilion ze5500

    Windows 7

    Avast

    Malwarebytes

    Issue With Plugins & Not Responsive

    in General Windows PC Help

    Posted

    I did the steps for IE & Chrome! Is it suppose to be faster? Still remain slower!

     

    My browsers takes too long to launch. It takes 30 minutes to hour to get it to launch. It still very slow & not responsive due to plugins & long running scripts!  

     

    I have disable any extentions that I have! I'm not sure which they are but it does say that plugins is long running & not responsive! 

     

    How do I get rid of them permantly?   :(

     

     

    Avast

    Windows 7

    Laptop HP Pavillion ze55000 

    TrayApp.MSI

    in General Windows PC Help

    Posted

    Sorry :(

     

    I did right click on the file - click copy.

    Went to My computer - double click on C:\

     

    Paste it in C:\

     

    When I click on browse, a new window will pop up OPEN - TrayApp.msi

    I not sure where to open it at? Desktop, Documents, My computer or etc.

    :huh:

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