Air
-
Posts
1 -
Joined
-
Last visited
This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.
Can't install MBAM.exe
in Resolved Malware Removal Logs
Posted
Hello I'm having the same problem that Steel Barracuda had in not being able to install MBAM.exe. I followed the steps outlined in the forum and here's what I have done so far.
I downloaded MBAM and double-clicked the mbam-setup.exe file.
It installs and then when it launches, I get the following:
"Unable to execute file mbam.exe
CreateProcess failed; code 2
The system cannot find the file specified."
I looked at old help threads on the forum and downloaded a renamed mbam.exe file. I even tried the one named 'explorer.exe'. Moved this file to Program Files/Malwarebytes folder and double-clicked. Received the following:
"Error code: 730 (0,0)"
And nothing happened. Searched the old help threads again and uninstalled MBAM. Then used mbam-clean.exe to remove all traces. Received the following:
"SHGetValue failed with error code 0"
I then saw Steel Barracuda's post and I followed the first step that was recommended for her and I downloaded OTL and ran a custom scan. So, now I'm wondering what I should do next.
Thanks in advance for any assistance that may or may not be given.