Emmo

Tried to go down the list and D:\ came out with an empty response! [I think it worked] Every other one came out with "..cannot find the path specified", and I did a quick scan to test. It worked! And I think that's all the issues I had; Thank you so much once again for your time!

Each one of them didn’t have that directory? I’ve checked around but this time my C folder is empty? But I saw the Scan folder when I was logged in.

Hello again, I thought it might register it after that, so I tried inputting the code again, but it sadly still didn’t work, but I hope the information helps! If this is considered personal information please delete it!

Hello again, It should be C:, but it's still not permitting me to access that folder :-(

Hello again! I’ve tried with singular spacing and the same spacing as mentioned, but I’m still unable to access that file and find the path.

Hello again! I have no other questions, but I think I've done it? I followed along the first and last link you'd sent! I hid the error update, saved and ran the recommended script with ISE, downloaded the most recent update from the Update Catalog and linked the two, it went through a process and cleared, so I think it worked! The error is no longer appearing--thank you! The Virus and Threat protection system is still detecting that one file in my drive to be a threat even though I've permanently deleted and uninstalled it everywhere, is it safe to just allow it into my system and see if that does anything? Maybe shows it elsewhere?

Hello again! I've tried to update everything, but the only one I seem to be struggling with is the Update for Windows (KB5034441). I keep getting this error: and every time I retry, it always starts at 0% and never progresses, then gives me the same error code. I tried searching for the solution but it seems that no one else is having their issue solved by the adviser, so I'm not sure how I'm able to fix this, so I just proceeded forward with the rest of the scans. msert.log I hope this helps!

Hello again, Ahh, I understand, I've restarted and attached the logs, I hope these help! If possible can all my previous file uploads also be removed? Thank you very much for your patience. if possible, from this point to now? I hope this can be considered!

Hello again! I've attached the .txt, surprisingly was a quick minute? But I still see the notification of it being around. I hope this helps!

Hello again, Thank you so much! I'm still having trouble with this one file I can't seem to remove that Window's Security keeps reminding me about, I tried deleting it from the source, even on the drive's history it's been "forever deleted" but it persists to be an issue. I tried uninstalling the file itself, even then it's giving me warnings regarding this item -- is there anything that can be done? I've also attached the logs! Just in case.

Hello again, I've made arrangements to try to come on a little earlier, although I am unsure if it's guaranteed, I will still try my best regardless! Here's the log, I hope this helps. I noticed a bit of my personal information is included, if possible if after all this, can this attachment be deleted? thank you!

Yes! My apologies, my connection is struggling at the moment, but it seems to only be this website, so I'm not sure what's going on, I've attached the fixlog and will read your next messages slowly!

Hello again! I've made new logs; I noticed on the Security Check as well that there were some apps that needed updating, so I went ahead and updated them if I used them, and uninstalled them if I didn't. I hope these help!

Hello again, Ohh! That's understandable, and I've attached the logs! My sincerest apologies on the jump between responses, I hadn't realized the timezone differences until I saw your location. I was wondering; I saw on other threads that some files were removed--if possible for privacy reasons, can I also have my first set of logs removed? I hope these help regardless, thank you again!

Hello again, That worked! I was unsure if I should still do my projects and work whilst it was scanning, so I just left my PC altogether to let it run, and it seems like it's removed something! I only had one notification of something malicious running in the background, but still left it be altogether, but I only ever had one notification over the whole thing. The file that was mentioned doesn't seem to have anything in it; maybe nothing I understand, but the other file, "mrt.log" had information so I thought I'd just attach it as well, just in case! I hope these help!

Hello again, Unfortunately the program keeps crashing [or maybe deleting itself?] upon trying to open, install or even scanning my PC, is there an alternative? Before the last close it noted my connection wasn't stable, maybe that's what's causing it? Is there maybe an alternative?

Hello again, the report's been made, I wasn't able to attach the .klr versions so I just converted it to .txt, I hope that's alright!

Hello again, Just to be sure, is this meant to last over 3 hours? It still seems to be ongoing so I'm not stopping it for now, but how long is it supposed to last?

Just to update, this issue is still ongoing, and I'm unable to quarantine one thing from the AdwCleaner--I thought I'd just leave a screenshot here in case maybe it helped! I've also tried using that NoScript Extension add-on but as soon as I enabled it I'm unable to attach any files here or see any of the icons, is there something I can do to see these options? [Turned it off to send the files.] Hope to still get help, thank you again!

Hello again, I understand, I've attached all logs--I hope these help!

Hello, I was advised by another company to do a scan and clean my PC with your product, they haven't advised me yet on what to do next to fully clean my PC. I was hoping to get help here to clear out the rest of the malware, there were 50 detections the first time I scanned, the following scans had 0 detections, so am I maybe in the clear? First time doing any of this if this helps, so any help would be appreciated!