[Cannot download MB software due to malicious malware]

Here you are.

 

SecurityCheck.txt

[Cannot download MB software due to malicious malware]

The scan has been done, everything is clear now.

 

Am I able to mark solved?

 

Kind Regards

Ethan

[Cannot download MB software due to malicious malware]

Here you are.

Addition - Copy.txt FRST - Copy.txt Fixlog.txt

[Cannot download MB software due to malicious malware]

18 hours ago, Maurice Naggar said:

NEXT press the Fix button just once and wait.

I have run the fix and attached the Fixlog.txt.

However upon boot before and after the fix this error popped up.

Regards,

Ethan

Fixlog.txt

[Cannot download MB software due to malicious malware]

39 minutes ago, Maurice Naggar said:

NOTE. It's important that both files, FRST64, and fixlist.txt are in the same location or the fix will not work.

 

How do I move fixlist.txt into FRST64?

Thanks, Ethan

[Cannot download MB software due to malicious malware]

6 minutes ago, eethxnn said:

Attached is the scan run report; the scan was successful and detected the malware. No update was promoted when I checked for updates.

In the report it says they were not quarantined, they have 100% been. Here is an updated report to ensure full accuracy.

scanreport2.txt

[Cannot download MB software due to malicious malware]

15 hours ago, Maurice Naggar said:

Then, locate the Scan run report;  export out a copy;  & then attach in with your  reply.

Attached is the scan run report; the scan was successful and detected the malware. No update was promoted when I checked for updates.

Thanks, Ethan

scanreport.txt

[Cannot download MB software due to malicious malware]

1 hour ago, Maurice Naggar said:

NOTE: The infection has totally corrupted the Windows "HOSTS" file. IF the run above has not worked, then be sure to follow and apply the methods to Reset the Hosts on this Microsoft Support article.

I ran the AdwCleaner with its specific settings however after the first try it quarantined nothing. I read the article about resetting the host, did so successfully ( to my knowledge ). Restarted my PC afterwards, ran the scan and fix again and I have attached the logs below. However still nothing is being quarantined and I continue to receive Windows Defender alerts upon every bootup. 

I will await your explicit instruction; I will not do anything on my computer and do my best to comply. I understand your dot points, thank you.

AdwCleaner[C01].txt

[Cannot download MB software due to malicious malware]

Hello, my PC has a virus and I have tried to download your MB software however malware prevents me from opening the download pages and opening all its affiliate download sites as well as sister programs. I have been searching for a solution for a while however have come to no avail so I'm hoping the support team can help me. I read on another forum to download the FRST(64) program to run a scan, then fix so afterwards I can open your MB site to download your program and execute a full scan of my PC. However after scanning using FRST(64) and attempting to run a fix I need a fixlog to do so. I checked other forums and it shows me that I will need your help to give me a personalized fixlog. 

 

Attached is the Addition.txt and FRST.txt you need. I hope you can help me as I don't very much like the idea of malware on my PC. I'm not the smartest so please leave some detailed instructions for what to do with FRST and the fixlog.txt, as well as how to operate your MB anti-virus programmes ( assuming that it works).

 

Thank you, Kind Regards

 

Ethan.

FRST.txt Addition.txt