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eethxnn

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Everything posted by eethxnn

  1. The scan has been done, everything is clear now. Am I able to mark solved? Kind Regards Ethan
  2. Here you are. Addition - Copy.txt FRST - Copy.txt Fixlog.txt
  3. I have run the fix and attached the Fixlog.txt. However upon boot before and after the fix this error popped up. Regards, Ethan Fixlog.txt
  4. In the report it says they were not quarantined, they have 100% been. Here is an updated report to ensure full accuracy. scanreport2.txt
  5. Attached is the scan run report; the scan was successful and detected the malware. No update was promoted when I checked for updates. Thanks, Ethan scanreport.txt
  6. I ran the AdwCleaner with its specific settings however after the first try it quarantined nothing. I read the article about resetting the host, did so successfully ( to my knowledge ). Restarted my PC afterwards, ran the scan and fix again and I have attached the logs below. However still nothing is being quarantined and I continue to receive Windows Defender alerts upon every bootup. I will await your explicit instruction; I will not do anything on my computer and do my best to comply. I understand your dot points, thank you. AdwCleaner[C01].txt
  7. Hello, my PC has a virus and I have tried to download your MB software however malware prevents me from opening the download pages and opening all its affiliate download sites as well as sister programs. I have been searching for a solution for a while however have come to no avail so I'm hoping the support team can help me. I read on another forum to download the FRST(64) program to run a scan, then fix so afterwards I can open your MB site to download your program and execute a full scan of my PC. However after scanning using FRST(64) and attempting to run a fix I need a fixlog to do so. I checked other forums and it shows me that I will need your help to give me a personalized fixlog. Attached is the Addition.txt and FRST.txt you need. I hope you can help me as I don't very much like the idea of malware on my PC. I'm not the smartest so please leave some detailed instructions for what to do with FRST and the fixlog.txt, as well as how to operate your MB anti-virus programmes ( assuming that it works). Thank you, Kind Regards Ethan. FRST.txt Addition.txt
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