Hello, my PC has a virus and I have tried to download your MB software however malware prevents me from opening the download pages and opening all its affiliate download sites as well as sister programs. I have been searching for a solution for a while however have come to no avail so I'm hoping the support team can help me. I read on another forum to download the FRST(64) program to run a scan, then fix so afterwards I can open your MB site to download your program and execute a full scan of my PC. However after scanning using FRST(64) and attempting to run a fix I need a fixlog to do so. I checked other forums and it shows me that I will need your help to give me a personalized fixlog.
Attached is the Addition.txt and FRST.txt you need. I hope you can help me as I don't very much like the idea of malware on my PC. I'm not the smartest so please leave some detailed instructions for what to do with FRST and the fixlog.txt, as well as how to operate your MB anti-virus programmes ( assuming that it works).
Thank you, Kind Regards
Ethan.
FRST.txt
Addition.txt