ThomasMontalcino

Hello, My name is Thomas Montalcino and I am a software architect at Terminal Service Plus (https://tsplus.net/). We have been selling our software since more than 10 years to tens of thousands of happy customers. Several customers reported that Malwarebytes falsely reports our program RemoteSupport.exe, as a threat, after downloading from the following URL: https://dl-files.com/remotesupportv3/RemoteSupport.exe Please find attached the file in a password protected zip file. This file is signed with our company certificate. Could you please check it and fix this false report as soon as possible, as it is hurting our business? Do not hesitate to contact me should you need more data and/or have any question. Kind regards, Thomas Montalcino Software architect - TSplus development team RemoteSupport.zip

Hello, I am a software architect at Terminal Service Plus (https://tsplus.net/). We have been selling our software since more than 10 years to tens of thousands of happy customers. Several customers reported that Malwarebytes falsely reports our program RemoteSupport.exe, as a threat, after downloading from the following URL: https://dl-files.com/remotesupportv3/RemoteSupport.exe Please find attached the file in a password protected zip file. The password for the attachment is “infected”. This file is signed with our company certificate. Could you please check it and fix this false report as soon as possible, as it is hurting our business? Do not hesitate to contact me should you need more data and/or have any question. Kind regards, Thomas Montalcino Software architect - TSplus development team RemoteSupport.zip