Elise

Hello, and welcome to Malwarebytes forum! Going over your logs, I noticed you have been running Combofix, please post me the log you will find at c:\combofix.txt

Hello , and welcome to Malwarebytes forums! COMBOFIX --------------- Please download ComboFix from one of these locations: Bleepingcomputer ForoSpyware Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.) Double click on Combofix.exe and follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply. Please read and follow all these instructions very carefully. Please download GooredFix and save it to your Desktop. Double-click GooredFix.exe to run it. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). In your next reply, please include the following: Combofix.txt Goored log

Hello , and welcome to Malwarebytes forums! P2P WARNING ------------------- Going over your logs I noticed that you have BitTorrent installed. [*] Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. [*]They are a security risk which can make your computer susceptible to a sm

Good to hear that! ALL CLEAN -------------- Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean Please do the following to remove the remaining programs from your PC: Delete the tools used during the disinfection:Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer. Delete DDS and GMER (this is a random named file). Please read these advices, in order to prevent reinfecting your PC: Install and update the following programs regularly:an outbound firewall A comprehensive tutorial and a list of possible firewalls can be found here. an AntiVirus Software It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats. an Anti-Spyware program Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates. SUPERAntiSpyware is another good scanner with high detection and removal rates. Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions. Spyware Blaster A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating. MVPs hosts file A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file [*]Keep Windows (and your other Microsoft software) up to date! I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer. Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!! [*]Keep your other software up to date as well Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine. [*]Stay up to date! The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing . Some more links you might find of interest: Miekies' prevention suggestions So How did I get infected? Microsoft - 'Security at home' Calendar of Updates: See which updates have been released. How to backup your Data with Cobian Backup:because you never know, when your harddisk might fail :wink: Commonly UsedFreeware Replacements: a nice list of freeware programs in all categories, that are regarded as useful by the users of this forum. osalt: Find (free) open source alternatives to known commercial software. Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

Hello, thats looking good. A few last check-ups UPDATE JAVA ------------------ Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop. Look for "Java Runtime Environment (JRE)" JRE 6 Update 18. Click the Download button to the right. Select your Platform: "Windows". Select your Language: "Multi-language". Read the License Agreement, and then check the box that says: "Accept License Agreement". Click Continue and the page will refresh. Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java. Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version. -- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator. -- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it. -- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually. Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer. ESET ONLINE SCANNER ---------------------------- I'd like us to scan your machine with ESET OnlineScan Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScan Click the button. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) Click on to download the ESET Smart Installer. Save it to your desktop. Double click on the icon on your desktop. Check Click the button. Accept any security warnings from your browser. Check Push the Start button. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. When the scan completes, push Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. Note - when ESET doesn't find any threats, no report will be created. Push the button. Push

Then please re-run DDS (download link in first post) to re-create the log. I need to see it in order to make sure you have no malware leftovers lingering around on your computer

Can you post me these please as well?

Malwarebytes Antimalware

Hello again, That looks a lot better indeed Can you please re-run MBAM: first update the program, then run a quick scan. Also, please read my very first post and post me the both logs DDS produces.

Hey thvin, it seems we have a rootkit onboard. Lets see if we can get rid of it! COMBOFIX --------------- Please download ComboFix from one of these locations: Bleepingcomputer ForoSpyware Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.) Double click on Combofix.exe and follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Hello , My name is Elise and I'll be glad to help you with your computer problems. I will be working on your malware issues, this may or may not solve other issues you may have with your machine. Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer. You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. ----------------------------------------------------------- If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. We need to see some information about what is happening in your machine. Please perform the following scan: Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pif [*]Double click on the DDS icon, allow it to run. [*]A small box will open, with an explanation about the tool. No input is needed, the scan is running. [*]Notepad will open with the results. [*]Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt). [*]Close the program window, and delete the program from your desktop. Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE Please download GMER from one of the following locations and save it to your desktop: Main Mirror This version will download a randomly named file (Recommended) Zipped Mirror This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Disconnect from the Internet and close all running programs. Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver. Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked. Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe. GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO. Now click the Scan button. If you see a rootkit warning window, click OK. When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log. Click the Copy button and paste the results into your next reply. Exit GMER and re-enable all active protection when done. -- If you encounter any problems, try running GMER in Safe Mode. ------------------------------------------------------------- Please be patient and I'd be grateful if you would note the following The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post. Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one. In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem If you still need help, please include the following in your next reply A detailed description of your problems A new DDS log (don't forget attach.txt) GMER log Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.

Merijn, I don't know you personally, but I came across your work many times during my training and if what I've seen/heard is a measure for what you are going to do for MBAM, they have made an excellent acquisition Its good to see a countrymate doing so well