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jeeziejam

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  1. is this still something that is being worked on? i have this issue too
  2. I removed the threat through Defender, but on restart, it was back. I removed it again, and then on restart, it was back again. I've attached screenshots of the threat in defender I've also attached the report from Farbar Service Scanner FSS.txt
  3. The fixlog is attached. Also, when I restarted, microsoft Defender said it found threats; I attached a screenshot Fixlog.txt
  4. I ran farbar service scanner with those options checked the report is attached FSS.txt
  5. That was another long one. The scan results are attached eset scan 06 15 23.txt
  6. I did uninstall CCleaner and Java. I checked and they're not in the uninstall program list anymore I ran a scan in Farbar. The results are attached. FRST.txt Addition.txt
  7. I downloaded the support tool and gathered the logs, they are attached. mbst-grab-results.zip
  8. The scan was clean this time, but if I remember correctly this is how this issue has been acting. It will come back later. I'm not sure if it requires a restart to come back, it may come back with time even without a restart. If I remember correctly. the report is attached. Scan Results 06 15 2023 2nd.txt
  9. I updated Malwarebytes and restarted I ran a scan and it found the same 2 Trogan.BlockAVs the report is attached. Scan Results 06 15 2023.txt
  10. Wow, that took a long time. It said it didn't detect anything when it was finished. The log is attached. msert.log
  11. 1. I uninstalled CCleaner and Java 2. I'm not using Blackberry Device Manager anymore. But I don't see that in the Add Remove Programs list 3. I changed my DNS to google's 4. I ran fixlist in Farbar. The resulting file is attached. Also when my computer restarted. Microsoft Defender found this: https://www.microsoft.com/en-us/wdsi/threats/malware-encyclopedia-description?name=Trojan%3AWin32%2FBlockMsav.A!reg&threatid=2147720785 Malwarebytes wasn't activated yet so Defender was running, I think thats the same thing MalwareBytes keeps finding Fixlog.txt
  12. I ran Farbar. The logs are attached Addition.txt FRST.txt
  13. I made a mistake and went through the make a ticket process on the dashboard tab of the support tool. It uninstalled Malwarebytes and reinstalled it. I ran a scan after that, and it came up clean. I've reinstalled it in the past, and the trojans are detected again after a bit. After that, I gathered the logs through the advanced tab mbst-grab-results.zip
  14. Malwarebytes keeps detecting two trojans. I quarantine them, and it will detect them again in the following scan. I've run Adwclearner and CCleaner too, but it hasn't helped. Scan Results 06 14 2023.txt
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