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MichelleL

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  1. Really the lady did not say that to me and I can not get in my bank account at the moment till my new card gets here sometime this week , so I have not looked in my account since my card was cancelled. My apologies , I honestly thought Malwarebytes thought I was trying it on and wanted me to pay for another year. If I need money yes , I can go over to town with my driving license to get money out but I though I would just wait for my card to gets here. Off course I will buy a new key antivirus knowing that now , its a good antivirus , I know it did not stop them form getting in but they did come in through Bluetooth. I am hard wired straight into the router now , I took the bluetooth wifi adapter out myself , the IT man said to me , I take it you don't want it putting back in , mmmm NO thanks. I would have done the hard drive myself but when you don't have access to the internet or know where to go its difficult , I could of got the hard drive pre-loaded with windows 10 for £27 pound , it cost me £125 pound to get it fixed , I won't complain , its just nice to be back up and running , will have to eat some humble pie now and email the lady back. But you do understand why I got upset , from her email she was asking me to pay for another year , you would not do that yourself after only paying last month , if she said we have refunded you I would have not get upset. But thank you again that is very good of you to do that , as soon as my card gets here I will buy a new Key for sure , our antivirus are rubbished here :-)))))))))))
  2. Hi there Customers support have locked that account up now anyway , I can not use the key as it says to contact customer support in the popup window.... I can assure you it is not is use , it might say its active yes but I have a new hard drive now with new software on. After the hack it was to far gone as it was corrupt the software. Support are not going to help me , she said pay for a new licence key , Yes that is what she said , that is not going to happen as I only paid for it like last month I think..... Its a JOKE.....
  3. Morning , WHATTTTTTTTT 5 to 7 days , well I suppose they are busy being an American company..
  4. I did yes , so hopefully they will get back to me soon. lol that is funny , I would not recommend that too :-) , got me no where , I did set it back to factory settings in iTunes hoping it would take away the Id , no , soon as I pick the language the activation lock come up. The man at the shop can do it , I give up.... Oh sorry did I get a ticket number yes 3780629
  5. Hi Porthos It did yes thank you Sir :-) , but there is a problem with my key , its not wrong but a window pops up and says , contact customer support which I have. I just logged in and sent them an email , we will get there lol. But yes the download worked great so many thanks :-) Sorry for the late replay , spent hours and hours trying to jailbreak my iphone , these video's on YouTube , no no no trust me , there don't work :-). I can get it done if I pay but I might as well drop it off at the shop in town to be done , he is just as cheap ....... The Hackers or hacker changed my apple id password and put track my phone on it as well cheeky sod , called apple , they want proof its mine , they want to see the receipt , mmmmmm don't have that anymore , its not that much to get it done... Thanks again for you help Much appreciated :-)
  6. You have not read my posts then ? its my email address or it was , can anyone tell me how to download the antivirus I paid for please ??.... Remember the hackers have that email now linked to the account of the download , only paid for it like a month ago , I have the License key.... Target it all you like PLEASE do , NFRT 220205044297 Police reference number , that one included Sir ....
  7. Hi Everyone Could someone help me please , I downloaded Malwarebytes and paid for it but got hacked good a few weeks ago through bluetooth , I have posted on here before about it , like a few days ago but under a different name MichelleE I think. So I have opened all new accounts now , I don't want them know in case they have keylogger on my still infected iphone which I am going to reload today and get back.. Yes back on my laptop now after being fixed YEEP PEEEE LOL ( almost three weeks later ) , so it wont let me download it because its registered in my old account name which is <removed> , but the hackers have that now. How can I download it on to my laptop ??? , I have reopened a new account with Malwarebytes and tried downloading it but it just says its register to someone else , yes MEEEEEEE . LOL Any help would be grateful please ...
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