TVDinner

Hi Chamber. Thanks for the response. Since no one was able to reply until now I had to take alternative action to try to save my computer. I was quickly losing control and the virus was taking over. As a last resort I had a representative from Dell dial into my computer and clean off the rootkit.agent. It took him over an hour using a combination of DOS commands and a wide variety of programs (Prevx CSI, Trojan Remover, etc), but he was able to clean everything up and I have been virus free for the past 3 days. Malwarebytes, a-squared, AVG, and those other programs I just mentioned are all coming up completely clean now - finally. It cost me $100 BUT WAS COMPLETELY WORTH IT and saved my HOURS AND HOURS AND HOURS of work trying or reformating. The Geek Squad at Best Buy also can dial into your computer and do this as well. TOTALLY WORTH IT, at least so far.

I also ran File Assassin and tried to remove that file also. So far no luck.

I forgot to add that ONLY Malwarebytes is showing this rootkit.agent. I am currently running a-squared in safe mode and will post that info once it is done also. Thanks again.

Hello all. I hope you are well and are able to assist me. My computer was infected. Not sure how, but obviously that is not important. I have been working closely with the Time Warner Cable security techs following the programs and instructions on this page - http://www.twccarolinas-security.com/ For the past 4 days we have run 5-10 scans a day with every single program. Here is what I have found over and over - 1) Run paid version of AVG - updated multiple times a day and run multiple times a day - finds nothing - also do AVG Rootkit scan - finds nothing 2) Run a-squared program multiple times a day - deep scan - finds nothing 3) Run SuperAntiSpyware program multiple times a day - deep scan - finds nothing 4) Run aswar root kit tool - finds nothing 5) Run Malwarebytes multiple times a day and it finds one problem - C:\WINDOWS\system32\drivers\hbmkfoja.sys (Rootkit.Agent) -> No action taken. Try to delete - wont do it Try to Quarantine -wont do it Try to delete on reboot - says it does it - but comes back. Any help would be greatly appreciated. Below and attached is my mbam-log --------------------- Malwarebytes' Anti-Malware 1.44 Database version: 3519 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 1/8/2010 1:48:26 PM JA1.8.10_mbam-log-2010-01-08 (13-46-32) Scan type: Full Scan (C:\|) Objects scanned: 251439 Time elapsed: 1 hour(s), 26 minute(s), 29 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\drivers\hbmkfoja.sys (Rootkit.Agent) -> No action taken. ------------- THANK YOU ALL for any help you can provide. James JA1.8.10_mbam_log_2010_01_08__13_46_32_.txt