Shared a license with a family member last year. Family member is only getting around to installing and activating Malwarebytes now. I resent the invitation. The family member followed the instructions in the e-mail and after installation and is told "You don't have any subscriptions right now, but if you purchase one, you'll see it here.
I have tried cancelling and resending the invitation. I have tried restarting the family member's Mac. I have tried entering the license key shown on my account page and the system tells me that license key is already in use.
Very frustrated...