dianakravtsova

Hello, I am reaching out from Techloq. We have new kernel drivers and new version of the filter components, we want to make sure there will be no issues with them. They are too large to attach, so I am providing download links. Please whitelist the following filter components: https://tlclientapplicationscdn.blob.core.windows.net/windows-filteragent/TSDK/TechloqFilterSetup.exe https://tlclientapplicationscdn.blob.core.windows.net/windows-filteragent/TSDK/WindowsFilterAgentService.zip https://tlclientapplicationscdn.blob.core.windows.net/windows-filteragent/TSDK/WindowsFilterAgentWPFClient.zip https://tlclientapplicationscdn.blob.core.windows.net/windows-filteragent/TSDK/WindowsFilterAgentService.UpdateService.zip https://drive.google.com/file/d/101t2AYMbVjcY1kzXnV9QVDSy6JoxJb5e/view?usp=sharing Please let us know if you need anything else, thank you.

Hi, Thank you very much for all your help and confirming that it is whitelisted. Seems like we found the cause on our side. Have a great week!

Hello, We were able to reproduce the issue, please see the logs attached. Please let me know if you need anything else. Thank you! logs_malwarebytes_silent_installer.zip

Hi, Here are the components that get downloaded by the installer, unfortunately we don't have logs from customer as of now. Here is the link to actual installer: https://tlclientapplicationscdn.blob.core.windows.net/windows-filteragent/TSDK/TechloqFilterSetup.exe ( couldn't upload it because of file size) WindowsFilterAgentService (1).zip WindowsFilterAgentService.UpdateService (1).zip 53216764_WindowsFilterAgentWPFClient(1).zip

Hello, I am reaching out from Techloq. It is a proxy-based Internet filter that is already on whitelist, and it works with Malwarebytes, but now we have a new version. We are trying to install update with Silent Installer, but it doesn't work as gets blocked by the antivirus. Please let me know what you need from us in order to add new update to whitelist. Thank you!