[Endpoint install error]

here is my log for the re-install now:

 

2021-06-10 11:16:11,085-04:00 [1 ] INFO  MBCloudEA.Program Process start
2021-06-10 11:16:11,119-04:00 [1 ] INFO  MBCloudEA.Program Unhandled Exception..
2021-06-10 11:16:11,120-04:00 [1 ] ERROR MBCloudEA.Program Unhandled Exception caught. App Domain:MBCloudEA.exe IsTerminating:True
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
   at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
   at System.Security.Cryptography.MD5.Create()
   at MBCloudEA.EngineController.ExtractFileResource(String selectedfile, String fileNamePath, String& md5Hash)
   at MBCloudEA.EngineController.PreprocessCutFiles(String folder, String& mbCutfileName)
   at MBCloudEA.EngineController.VerifyCriticalAssemblySigning()
   at MBCloudEA.Program.Main(String[] args)

[Endpoint install error]

I ran the Malwarebytes support tool and removed all of the directories mentionned and tried a re-install but same problem.

[Installing endpoint agent on windows 2008 r2]

16 hours ago, Porthos said:

The only version for any server OS is the following. https://www.malwarebytes.com/business/ep-server-security/

The version that Nebula installs is for the workstations.

If you purchased a license to the Software from Malwarebytes or from a Malwarebytes authorized reseller, then conditioned upon your compliance with the terms and conditions of this Agreement, Malwarebytes grants you a non-exclusive and non-transferable license to Execute the number of copies of the Software for which you have paid solely in executable form on the corresponding number of Devices owned or used by you. Furthermore, you may not Execute the Software on any Device(s) running a server operating system unless it is a Malwarebytes server product as reflected in its official product name and official release notes. You agree that your purchases are not contingent on the delivery of any future functionality or features (including future availability of any Software beyond the current license term or any new releases), or dependent on any oral or written public comments made by Malwarebytes regarding future functionality or features.

https://www.malwarebytes.com/eula/

I am trying to install the server version of nebula but it detect my server as windows 7 

[Installing endpoint agent on windows 2008 r2]

correct

[Installing endpoint agent on windows 2008 r2]

I am trying to install the agent of endpoint protection on a windows 2008 r2 x64 all patched and I get the error message ''Installing on Windows 7 requires KB3140245''

I tried to install this KB but all the version I tried says that it does not apply to my server

[Endpoint install error]

Clean install on a windows server 2019 and get the error 0x80070643 no other antivirus ever installed on this brand new server

 

 

[1FF8:1E58][2021-04-19T18:15:26]i001: Burn v3.10.3.3007, Windows v10.0 (Build 17763: Service Pack 0), path: C:\Users\ADMINI~1\AppData\Local\Temp\1\{8CA26B56-E055-4C5D-A0E1-987FFDC74DC2}\.cr\Setup.MBEndpointAgent.Full.exe
[1FF8:1E58][2021-04-19T18:15:26]i000: Initializing string variable 'NEBULA_URL' to value 'https://cloud.malwarebytes.com'
[1FF8:1E58][2021-04-19T18:15:26]i000: Initializing string variable 'NEBULA_ACCOUNTTOKEN' to value '58996b20-960a-46e1-8ddf-98468c188a57'
[1FF8:1E58][2021-04-19T18:15:26]i009: Command Line: '"-burn.clean.room=\\cpcdc\PUBLIC\Informatique\source\MalwareBytes Agent\Setup.MBEndpointAgent.Full.exe" -burn.filehandle.attached=644 -burn.filehandle.self=708'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleOriginalSource' to value '\\cpcdc\PUBLIC\Informatique\source\MalwareBytes Agent\Setup.MBEndpointAgent.Full.exe'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value '\\cpcdc\PUBLIC\Informatique\source\MalwareBytes Agent\'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Malwarebytes_Endpoint_Agent_20210419181526.log'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleName' to value 'Malwarebytes Endpoint Agent'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleManufacturer' to value 'Malwarebytes'
[1FF8:1FD0][2021-04-19T18:15:26]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[1FF8:1FD0][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleName' to value 'Malwarebytes Endpoint Agent Server'
[1FF8:1FD0][2021-04-19T18:15:26]i000: Setting version variable 'WixBundleFileVersion' to value '1.2.0.863'
[1FF8:1FD0][2021-04-19T18:15:26]i000: Running detect BA function
[1FF8:1E58][2021-04-19T18:15:26]i100: Detect begin, 3 packages
[1FF8:1E58][2021-04-19T18:15:26]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{949D1792-E377-4348-8BC4-6D643EF49B21}'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting numeric variable 'EA_INSTALLED' to value 0
[1FF8:1E58][2021-04-19T18:15:26]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{949D1792-E377-4348-8BC4-6D643EF49B21}'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting numeric variable 'EA_INSTALLED_32' to value 0
[1FF8:1E58][2021-04-19T18:15:26]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting numeric variable 'KB2468871_NET32_INSTALLED' to value 0
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'NETFRAMEWORK40' to value '1'
[1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'NETFRAMEWORK452' to value '461814'
[1FF8:1E58][2021-04-19T18:15:26]i052: Condition '(NETFRAMEWORK452 >= 379893)' evaluates to true.
[1FF8:1E58][2021-04-19T18:15:26]i101: Detected package: NetFx452FullRedist, state: Present, cached: None
[1FF8:1E58][2021-04-19T18:15:26]i101: Detected package: MyMsi, state: Absent, cached: None
[1FF8:1E58][2021-04-19T18:15:26]i101: Detected package: msi64, state: Absent, cached: None
[1FF8:1E58][2021-04-19T18:15:26]i000: Running detect complete BA function
[1FF8:1E58][2021-04-19T18:15:26]i052: Condition '(VersionNT >= v6.0)' evaluates to true.
[1FF8:1E58][2021-04-19T18:15:26]i052: Condition '((NOT EA_INSTALLED) AND (NOT EA_INSTALLED_32) AND (NOT WixBundleInstalled))           OR           (WixBundleAction = 3)' evaluates to true.
[1FF8:1E58][2021-04-19T18:15:26]i199: Detect complete, result: 0x0
[1FF8:1FD0][2021-04-19T18:15:29]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[1FF8:1FD0][2021-04-19T18:15:29]i000: Running plan BA function
[1FF8:1E58][2021-04-19T18:15:29]i200: Plan begin, 3 packages, action: Install
[1FF8:1E58][2021-04-19T18:15:29]w321: Skipping dependency registration on package with no dependency providers: NetFx452FullRedist
[1FF8:1E58][2021-04-19T18:15:29]i052: Condition 'NOT VersionNT64' evaluates to false.
[1FF8:1E58][2021-04-19T18:15:29]i052: Condition 'VersionNT64' evaluates to true.
[1FF8:1E58][2021-04-19T18:15:29]i000: Setting string variable 'WixBundleRollbackLog_msi64' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Malwarebytes_Endpoint_Agent_20210419181526_000_msi64_rollback.log'
[1FF8:1E58][2021-04-19T18:15:29]i000: Setting string variable 'WixBundleLog_msi64' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Malwarebytes_Endpoint_Agent_20210419181526_000_msi64.log'
[1FF8:1E58][2021-04-19T18:15:29]i201: Planned package: NetFx452FullRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1FF8:1E58][2021-04-19T18:15:29]i201: Planned package: MyMsi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1FF8:1E58][2021-04-19T18:15:29]i201: Planned package: msi64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1FF8:1E58][2021-04-19T18:15:29]i000: Running plan complete BA function
[1FF8:1E58][2021-04-19T18:15:29]i299: Plan complete, result: 0x0
[1FF8:1E58][2021-04-19T18:15:29]i300: Apply begin
[1FF8:1E58][2021-04-19T18:15:29]i010: Launching elevated engine process.
[1FF8:1E58][2021-04-19T18:15:29]i011: Launched elevated engine process.
[1FF8:1E58][2021-04-19T18:15:29]i012: Connected to elevated engine.
[1CC0:1CFC][2021-04-19T18:15:29]i358: Pausing automatic updates.
[1CC0:1CFC][2021-04-19T18:15:29]i359: Paused automatic updates.
[1CC0:1CFC][2021-04-19T18:15:29]i360: Creating a system restore point.
[1CC0:1CFC][2021-04-19T18:15:29]i362: System restore disabled, system restore point not created.
[1CC0:1CFC][2021-04-19T18:15:29]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, options: 0x7, disable resume: No
[1CC0:1CFC][2021-04-19T18:15:29]i000: Caching bundle from: 'C:\Users\ADMINI~1\AppData\Local\Temp\1\{E0F63CFC-A6CF-4679-A571-C15BAC2E6E53}\.be\Setup.MBEndpointAgent.Full.exe' to: 'C:\ProgramData\Package Cache\{c0333003-8faa-4553-87e5-a51c5017709b}\Setup.MBEndpointAgent.Full.exe'
[1CC0:1CFC][2021-04-19T18:15:29]i320: Registering bundle dependency provider: {c0333003-8faa-4553-87e5-a51c5017709b}, version: 1.2.0.863
[1CC0:1CFC][2021-04-19T18:15:29]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, resume: Active, restart initiated: No, disable resume: No
[1CC0:050C][2021-04-19T18:15:30]i305: Verified acquired payload: msi64 at path: C:\ProgramData\Package Cache\.unverified\msi64, moving to: C:\ProgramData\Package Cache\{949D1792-E377-4348-8BC4-6D643EF49B21}v1.2.0.863\msi64.
[1CC0:1CFC][2021-04-19T18:15:30]i323: Registering package dependency provider: {949D1792-E377-4348-8BC4-6D643EF49B21}, version: 1.2.0.863, package: msi64
[1CC0:1CFC][2021-04-19T18:15:30]i301: Applying execute package: msi64, action: Install, path: C:\ProgramData\Package Cache\{949D1792-E377-4348-8BC4-6D643EF49B21}v1.2.0.863\msi64, arguments: ' MSIFASTINSTALL="7" ARPSYSTEMCOMPONENT="1" NEBULA_URL="https://cloud.malwarebytes.com" NEBULA_PROXY_SERVER="" NEBULA_PROXY_PORT="" NEBULA_PROXY_USER="" NEBULA_PROXY_PWD="" NEBULA_PROXY_PWD_ENCRYPT="" NEBULA_PROXY_BYPASS_ON_LOCAL="" NEBULA_ACCOUNTTOKEN="58996b20-960a-46e1-8ddf-98468c188a57" NEBULA_SIRIUS_TOKEN="" NEBULA_SIRIUS_CHANNEL="" NEBULA_SIRIUS_URI="" NEBULA_ARK_URI="" VERIFY_NETWORK="" ADDITIONAL_CHECK_URIS="" GROUP="" LOGLEVEL=""'
[1CC0:1CFC][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to install MSI package.
[1CC0:1CFC][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to execute MSI package.
[1FF8:1E58][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[1FF8:1E58][2021-04-19T18:15:42]i319: Applied execute package: msi64, result: 0x80070643, restart: None
[1FF8:1E58][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to execute MSI package.
[1CC0:1CFC][2021-04-19T18:15:42]i318: Skipped rollback of package: msi64, action: Uninstall, already: Absent
[1FF8:1E58][2021-04-19T18:15:42]i319: Applied rollback package: msi64, result: 0x0, restart: None
[1CC0:1CFC][2021-04-19T18:15:42]i329: Removed package dependency provider: {949D1792-E377-4348-8BC4-6D643EF49B21}, package: msi64
[1CC0:1CFC][2021-04-19T18:15:42]i351: Removing cached package: msi64, from path: C:\ProgramData\Package Cache\{949D1792-E377-4348-8BC4-6D643EF49B21}v1.2.0.863\
[1CC0:1CFC][2021-04-19T18:15:42]i329: Removed package dependency provider: {949D1792-E377-4348-8BC4-6D643EF49B21}, package: MyMsi
[1CC0:1CFC][2021-04-19T18:15:42]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, resume: None, restart: None, disable resume: No
[1CC0:1CFC][2021-04-19T18:15:42]i330: Removed bundle dependency provider: {c0333003-8faa-4553-87e5-a51c5017709b}
[1CC0:1CFC][2021-04-19T18:15:42]i352: Removing cached bundle: {c0333003-8faa-4553-87e5-a51c5017709b}, from path: C:\ProgramData\Package Cache\{c0333003-8faa-4553-87e5-a51c5017709b}\
[1CC0:1CFC][2021-04-19T18:15:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, resume: None, restart initiated: No, disable resume: No
[1FF8:1E58][2021-04-19T18:15:42]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No