yvesf70

here is my log for the re-install now: 2021-06-10 11:16:11,085-04:00 [1 ] INFO MBCloudEA.Program Process start 2021-06-10 11:16:11,119-04:00 [1 ] INFO MBCloudEA.Program Unhandled Exception.. 2021-06-10 11:16:11,120-04:00 [1 ] ERROR MBCloudEA.Program Unhandled Exception caught. App Domain:MBCloudEA.exe IsTerminating:True System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. at System.Security.Cryptography.MD5CryptoServiceProvider..ctor() --- End of inner exception stack trace --- at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args) at System.Security.Cryptography.MD5.Create() at MBCloudEA.EngineController.ExtractFileResource(String selectedfile, String fileNamePath, String& md5Hash) at MBCloudEA.EngineController.PreprocessCutFiles(String folder, String& mbCutfileName) at MBCloudEA.EngineController.VerifyCriticalAssemblySigning() at MBCloudEA.Program.Main(String[] args)

I ran the Malwarebytes support tool and removed all of the directories mentionned and tried a re-install but same problem.

I am trying to install the server version of nebula but it detect my server as windows 7

correct

I am trying to install the agent of endpoint protection on a windows 2008 r2 x64 all patched and I get the error message ''Installing on Windows 7 requires KB3140245'' I tried to install this KB but all the version I tried says that it does not apply to my server

Clean install on a windows server 2019 and get the error 0x80070643 no other antivirus ever installed on this brand new server [1FF8:1E58][2021-04-19T18:15:26]i001: Burn v3.10.3.3007, Windows v10.0 (Build 17763: Service Pack 0), path: C:\Users\ADMINI~1\AppData\Local\Temp\1\{8CA26B56-E055-4C5D-A0E1-987FFDC74DC2}\.cr\Setup.MBEndpointAgent.Full.exe [1FF8:1E58][2021-04-19T18:15:26]i000: Initializing string variable 'NEBULA_URL' to value 'https://cloud.malwarebytes.com' [1FF8:1E58][2021-04-19T18:15:26]i000: Initializing string variable 'NEBULA_ACCOUNTTOKEN' to value '58996b20-960a-46e1-8ddf-98468c188a57' [1FF8:1E58][2021-04-19T18:15:26]i009: Command Line: '"-burn.clean.room=\\cpcdc\PUBLIC\Informatique\source\MalwareBytes Agent\Setup.MBEndpointAgent.Full.exe" -burn.filehandle.attached=644 -burn.filehandle.self=708' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleOriginalSource' to value '\\cpcdc\PUBLIC\Informatique\source\MalwareBytes Agent\Setup.MBEndpointAgent.Full.exe' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value '\\cpcdc\PUBLIC\Informatique\source\MalwareBytes Agent\' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Malwarebytes_Endpoint_Agent_20210419181526.log' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleName' to value 'Malwarebytes Endpoint Agent' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleManufacturer' to value 'Malwarebytes' [1FF8:1FD0][2021-04-19T18:15:26]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033 [1FF8:1FD0][2021-04-19T18:15:26]i000: Setting string variable 'WixBundleName' to value 'Malwarebytes Endpoint Agent Server' [1FF8:1FD0][2021-04-19T18:15:26]i000: Setting version variable 'WixBundleFileVersion' to value '1.2.0.863' [1FF8:1FD0][2021-04-19T18:15:26]i000: Running detect BA function [1FF8:1E58][2021-04-19T18:15:26]i100: Detect begin, 3 packages [1FF8:1E58][2021-04-19T18:15:26]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{949D1792-E377-4348-8BC4-6D643EF49B21}' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting numeric variable 'EA_INSTALLED' to value 0 [1FF8:1E58][2021-04-19T18:15:26]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{949D1792-E377-4348-8BC4-6D643EF49B21}' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting numeric variable 'EA_INSTALLED_32' to value 0 [1FF8:1E58][2021-04-19T18:15:26]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting numeric variable 'KB2468871_NET32_INSTALLED' to value 0 [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'NETFRAMEWORK40' to value '1' [1FF8:1E58][2021-04-19T18:15:26]i000: Setting string variable 'NETFRAMEWORK452' to value '461814' [1FF8:1E58][2021-04-19T18:15:26]i052: Condition '(NETFRAMEWORK452 >= 379893)' evaluates to true. [1FF8:1E58][2021-04-19T18:15:26]i101: Detected package: NetFx452FullRedist, state: Present, cached: None [1FF8:1E58][2021-04-19T18:15:26]i101: Detected package: MyMsi, state: Absent, cached: None [1FF8:1E58][2021-04-19T18:15:26]i101: Detected package: msi64, state: Absent, cached: None [1FF8:1E58][2021-04-19T18:15:26]i000: Running detect complete BA function [1FF8:1E58][2021-04-19T18:15:26]i052: Condition '(VersionNT >= v6.0)' evaluates to true. [1FF8:1E58][2021-04-19T18:15:26]i052: Condition '((NOT EA_INSTALLED) AND (NOT EA_INSTALLED_32) AND (NOT WixBundleInstalled)) OR (WixBundleAction = 3)' evaluates to true. [1FF8:1E58][2021-04-19T18:15:26]i199: Detect complete, result: 0x0 [1FF8:1FD0][2021-04-19T18:15:29]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0 [1FF8:1FD0][2021-04-19T18:15:29]i000: Running plan BA function [1FF8:1E58][2021-04-19T18:15:29]i200: Plan begin, 3 packages, action: Install [1FF8:1E58][2021-04-19T18:15:29]w321: Skipping dependency registration on package with no dependency providers: NetFx452FullRedist [1FF8:1E58][2021-04-19T18:15:29]i052: Condition 'NOT VersionNT64' evaluates to false. [1FF8:1E58][2021-04-19T18:15:29]i052: Condition 'VersionNT64' evaluates to true. [1FF8:1E58][2021-04-19T18:15:29]i000: Setting string variable 'WixBundleRollbackLog_msi64' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Malwarebytes_Endpoint_Agent_20210419181526_000_msi64_rollback.log' [1FF8:1E58][2021-04-19T18:15:29]i000: Setting string variable 'WixBundleLog_msi64' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Malwarebytes_Endpoint_Agent_20210419181526_000_msi64.log' [1FF8:1E58][2021-04-19T18:15:29]i201: Planned package: NetFx452FullRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [1FF8:1E58][2021-04-19T18:15:29]i201: Planned package: MyMsi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [1FF8:1E58][2021-04-19T18:15:29]i201: Planned package: msi64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [1FF8:1E58][2021-04-19T18:15:29]i000: Running plan complete BA function [1FF8:1E58][2021-04-19T18:15:29]i299: Plan complete, result: 0x0 [1FF8:1E58][2021-04-19T18:15:29]i300: Apply begin [1FF8:1E58][2021-04-19T18:15:29]i010: Launching elevated engine process. [1FF8:1E58][2021-04-19T18:15:29]i011: Launched elevated engine process. [1FF8:1E58][2021-04-19T18:15:29]i012: Connected to elevated engine. [1CC0:1CFC][2021-04-19T18:15:29]i358: Pausing automatic updates. [1CC0:1CFC][2021-04-19T18:15:29]i359: Paused automatic updates. [1CC0:1CFC][2021-04-19T18:15:29]i360: Creating a system restore point. [1CC0:1CFC][2021-04-19T18:15:29]i362: System restore disabled, system restore point not created. [1CC0:1CFC][2021-04-19T18:15:29]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, options: 0x7, disable resume: No [1CC0:1CFC][2021-04-19T18:15:29]i000: Caching bundle from: 'C:\Users\ADMINI~1\AppData\Local\Temp\1\{E0F63CFC-A6CF-4679-A571-C15BAC2E6E53}\.be\Setup.MBEndpointAgent.Full.exe' to: 'C:\ProgramData\Package Cache\{c0333003-8faa-4553-87e5-a51c5017709b}\Setup.MBEndpointAgent.Full.exe' [1CC0:1CFC][2021-04-19T18:15:29]i320: Registering bundle dependency provider: {c0333003-8faa-4553-87e5-a51c5017709b}, version: 1.2.0.863 [1CC0:1CFC][2021-04-19T18:15:29]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, resume: Active, restart initiated: No, disable resume: No [1CC0:050C][2021-04-19T18:15:30]i305: Verified acquired payload: msi64 at path: C:\ProgramData\Package Cache\.unverified\msi64, moving to: C:\ProgramData\Package Cache\{949D1792-E377-4348-8BC4-6D643EF49B21}v1.2.0.863\msi64. [1CC0:1CFC][2021-04-19T18:15:30]i323: Registering package dependency provider: {949D1792-E377-4348-8BC4-6D643EF49B21}, version: 1.2.0.863, package: msi64 [1CC0:1CFC][2021-04-19T18:15:30]i301: Applying execute package: msi64, action: Install, path: C:\ProgramData\Package Cache\{949D1792-E377-4348-8BC4-6D643EF49B21}v1.2.0.863\msi64, arguments: ' MSIFASTINSTALL="7" ARPSYSTEMCOMPONENT="1" NEBULA_URL="https://cloud.malwarebytes.com" NEBULA_PROXY_SERVER="" NEBULA_PROXY_PORT="" NEBULA_PROXY_USER="" NEBULA_PROXY_PWD="" NEBULA_PROXY_PWD_ENCRYPT="" NEBULA_PROXY_BYPASS_ON_LOCAL="" NEBULA_ACCOUNTTOKEN="58996b20-960a-46e1-8ddf-98468c188a57" NEBULA_SIRIUS_TOKEN="" NEBULA_SIRIUS_CHANNEL="" NEBULA_SIRIUS_URI="" NEBULA_ARK_URI="" VERIFY_NETWORK="" ADDITIONAL_CHECK_URIS="" GROUP="" LOGLEVEL=""' [1CC0:1CFC][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to install MSI package. [1CC0:1CFC][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to execute MSI package. [1FF8:1E58][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to configure per-machine MSI package. [1FF8:1E58][2021-04-19T18:15:42]i319: Applied execute package: msi64, result: 0x80070643, restart: None [1FF8:1E58][2021-04-19T18:15:42]e000: Error 0x80070643: Failed to execute MSI package. [1CC0:1CFC][2021-04-19T18:15:42]i318: Skipped rollback of package: msi64, action: Uninstall, already: Absent [1FF8:1E58][2021-04-19T18:15:42]i319: Applied rollback package: msi64, result: 0x0, restart: None [1CC0:1CFC][2021-04-19T18:15:42]i329: Removed package dependency provider: {949D1792-E377-4348-8BC4-6D643EF49B21}, package: msi64 [1CC0:1CFC][2021-04-19T18:15:42]i351: Removing cached package: msi64, from path: C:\ProgramData\Package Cache\{949D1792-E377-4348-8BC4-6D643EF49B21}v1.2.0.863\ [1CC0:1CFC][2021-04-19T18:15:42]i329: Removed package dependency provider: {949D1792-E377-4348-8BC4-6D643EF49B21}, package: MyMsi [1CC0:1CFC][2021-04-19T18:15:42]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, resume: None, restart: None, disable resume: No [1CC0:1CFC][2021-04-19T18:15:42]i330: Removed bundle dependency provider: {c0333003-8faa-4553-87e5-a51c5017709b} [1CC0:1CFC][2021-04-19T18:15:42]i352: Removing cached bundle: {c0333003-8faa-4553-87e5-a51c5017709b}, from path: C:\ProgramData\Package Cache\{c0333003-8faa-4553-87e5-a51c5017709b}\ [1CC0:1CFC][2021-04-19T18:15:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0333003-8faa-4553-87e5-a51c5017709b}, resume: None, restart initiated: No, disable resume: No [1FF8:1E58][2021-04-19T18:15:42]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No