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Shorefisher

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Everything posted by Shorefisher

  1. I uninstalled Avast software and ran FRST.exe and ran Malwarebytes scan. The results are attached. The problems I am seeing are mentioned in the original post. In addition, I find Microsoft search does not do content well. Rebuilding the index does not seem to help. It does not do filename search at all. Hasn't done that since my last Microsoft update (1903). Addition.txt FRST.txt MalwarebytesScanResults18Nov2020.txt
  2. For those who also have trouble with blocking software preventing download of the Farbar tool, I solved this by downloading it to my phone - very easy. Then connected the usb cable and copied it to the desktop computer. I have created a new thread in the recovery forum with the same title, including all log files. Thanks to all who have offered input.
  3. Windows 10. Installed trial copy of Malwarebytes Version 4.2.1.89 update package version 1.0.31228 Component package version 1.0.1061 Ran scan and quarantined all suggested threats. Still had issues. Log is attached Downloaded Farbar recovery tool and ran scan. FRST.txt and Addition.txt are attached. This was done per thread in another forum (probably Malwarebytes for Windows Support) Problems are 1. ntermittent slowness, both in internet and local applications, 2. Windows documents .doc, .xls, and .ppt open in compatability mode while .docx, .xlsx, and .pptx do not. This was not the case before running Malwarebytes. FRST.txt Addition.txt MalwarebytesScanResults11Oct2020.txt
  4. My Avast software is blocking the Farbar download. I added exceptions in Avast for bleepingcomputer.com. I added exception for FRST64.exe. I turned off the shields. It is still blocking the download. Very frustrating. Suggestions? If "not my problem" I'll contact Avast support. I just thought you might know.
  5. Well, The first instruction is to download, install, update and do a Threat Scan with Malwarebytes. Since I just installed Malwarebytes yesterday, I assume I am to open Malwarebytes and do a threat scan. Can't do that any more. mbam.exe does not open, even if I do it directly on the file. Does this mean I should uninstall Malwarebytes, reinstall and then do the scan? I should point out that earlier today I hit a Windows error that rebooted my PC after collecting a bunch of information. The stopcode was unexpected_store_exception.
  6. Windows 10 Office 2019 Malwarebytes premium trial Version 4.2.1.89 update package version 1.0.31228 Component package version 1.0.1061 Had problems installing free Malwarebytes, so I installed premium trial. Ran scan and had all issues quarantined. Result was a generally faster PC. But there are 2 main issues. 1. All MS docs (Word, Excel, Powerpoint) ending is x (docx, pptx, xlsx) open fine. All without x (.doc, .ppt, .xls) open in compatability mode. This did not happen until the Malwarebytes scan/quarantine. Will this cause me problems? Can I get the non-x docs to work without the compatability mode warning? 2. Microsoft Edge is extremely slow. IE works fine. Chrome works fine. I usually use Edge. It is set as my default. I'd like to fix it. These are the main issues. There are others that come and go: mostly slowness to initiate a process for the first time. What should be my next step?
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