Jump to content

DoberMom

Members
  • Content Count

    18
  • Joined

  • Last visited

Community Reputation

0 Neutral

About DoberMom

  • Rank
    New Member
  1. A family member contacted me because they got the attached "Your Windows PC has been locked" message that is highly suspicious. Additionally, her Android phone shows 2 odd "apps" (screenshot attached). Logs from malwarebytes and FRST attached as well. Addition.txt FRST.txt malwarebytes.txt
  2. Kaspersky didn't find any threats. I'll have her get changing her passwords. Thank you so much for all your help!
  3. Seems good but we haven't really used it, only the steps you recommended. Do you think we're clean?
  4. Well, I actually rebooted and ran the scan before you asked me to so I cheated. It took close to 7 minutes I believe. Patch My PC found and updated 3 things (Amazon Music, Logitech SetPoint and Nvidia PhysX)
  5. Rebooted, ran another scan and it showed 0 found
  6. Sorry, I must have forgotten to hit quarantine. I tried again, log attached. malwarebytes_10-09B.txt
  7. Done, log attached. malwarebytes_10-09.txt
  8. Updated or uninstalled the list with one exception. I haven't figured out what "swMSM" is. It seems related to Shockwave which I uninstalled.
  9. Log file attached. SecurityCheck.txt
  10. I ran the tool again, log is attached. Fixlog.txt
  11. Uninstalled Java, rebooted and here are the FRST logs: Addition.txtFRST.txt
  12. Attached are the eset results. eset.txt
  13. I went through cleaning up Edge, rebooting and running MalwareBytes' scan again (log attached). Malwarebytes 10-08-b.txt
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.